Job Analysis

JOB ANALYSIS: CAPTAIN, ADULT INSTITUTION

BACKGROUND INFORMATION

Date of Study: August 13, 2018 – August 17, 2018

Collective Bargaining Identification: M06

Job Analysis Conducted By: Jason W. Albrecht, Examination Analyst, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 257 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 08/2018.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Oversee staff in monitoring and conducting security audits (e.g., escape prevention plan, key/tool control, inmate count, etc.) in order to identify security deficiencies, utilizing security audit tools and Corrective Action Plans (CAP) per departmental policies and procedures, as required.

2.  Oversee staff in implementing corrective measures to maintain the safety and security of the institution/public, utilizing security audit tools, visual/physical inspections, and CAP, per departmental policies and procedures, as required.

3.  Oversee staff responsible for receiving, screening, and releasing inmates (e.g., new commitments, Parolees, Parole violators, etc.) to provide appropriate housing, maintain the safety and security of the institution, prevent early releases, etc., utilizing authorized records/documents (e.g., Abstract of Judgment, Fingerprint Cards, etc.), and electronic files, per California Penal Code (PC), Court Mandates (i.e., Clark, Coleman, Plata, Armstrong, Safekeeper Agreement, etc.), and departmental policies and procedures, as required.

4.  Oversee staff in maintaining a safe and secure environment to prevent potential disruptive situations, utilizing site observation/audits, correctional awareness, and review of information (e.g., correspondence, inmate interviews/ behavior, intelligence gathering, etc.), per departmental policies and procedures, as needed.

5.  Oversee staff in the control, photo identification, and movement of all inmates (e.g., ducats/passes, yard releases, escorts, etc.), staff, visitors, vendors, volunteers, and equipment/property, through inner and outer perimeter gates/doorways to reduce the introduction of contraband, prevent escape, and staff/inmate accountability through supervision, inspection, and search, per departmental policies and procedures, as required.

6.  Maintain staff accountability to preserve the safety and security of the institution, utilizing the most recent Staff Accountability Plan through training, review of the plan, and drills, per departmental policies and procedures, as required.

7.  Oversee staff responsible for testing and the use of emergency alarm systems to preserve the safety and security of the institution, utilizing Personal Alarm Device (PAD), off-hook alarm, etc., per departmental and local procedures, as required.

8.  Make determinations on difficult custodial and administrative problems (e.g., program status, overcrowding, staffing, etc.), in order to maintain staffing levels, safety and security, per departmental policies and procedures, as required.

9.  Oversee the training of staff on accurate inmate counts to maintain safety and security, prevent escapes, etc., utilizing SOMS and manual counts (e.g., positive, emergency, informal counts, etc.), as outlined in departmental policies and procedures.

10.  Ensure staff are conducting accurate inmate counts, (e.g., verify living breathing flesh, standing count, etc.,) to maintain safety and security, prevent escapes, etc., utilizing SOMS and manual counts (e.g., positive, emergency, informal counts, etc.), as outlined in departmental policies and procedures.

11.  Oversee custody staff in the operation of the inmate visiting program in order to maintain the safety and security of the institution, reduce introduction of contraband, and facilitate a safe visiting experience, prevent escapes, etc., utilizing search methods (e.g., video surveillance, metal detectors, etc.), per departmental policies and procedures, as required.

12.  Assign and oversee staff who investigate reported infractions of rules, regulations and irregular or suspicious occurrences (e.g., Rules Violations Report [RVR], confidential reports, appeals, etc.), to determine or recommend an appropriate action, utilizing departmental policies and procedures, as required.

13.  Tour and inspect at periodic and irregular intervals all areas of responsibility to ensure standards and court mandates, (e.g., overall cleanliness, inventories, searches, etc.), utilizing departmental policies and procedures, as required.

14.  Participate in meetings, committees, and teams (e.g., Unit Classification Committee (UCC), Lethal Electrified Fence Review Committee, Institution Executive Review Committee, etc.), in order to enhance and ensure the overall safety, security and efficiency of the institution, etc., utilizing departmental policies and procedures, as required or directed.

15.  Assign and oversee staff who investigate complaints and inmate disputes (e.g., staff complaints, Warden Correspondences, Appeals, etc.), to determine or recommend an appropriate action, utilizing departmental policies and procedures, as required.

16.  Oversee staff responsible for the inspection of incoming and outgoing vehicles, materials, and supplies, to reduce the introduction of contraband, prevent escape, and staff/inmate accountability through supervision, inspection, and search, per departmental policies and procedures, as required.

17.  Oversee staff who supervise inmates during all inmate activities and modified programs due to, emergencies, inclement weather conditions, institutional needs (e.g., training mandates, tuberculosis testing, quarantines, etc.) in order to maintain safety and security, utilizing departmental policies and procedures, as required.

18.  Oversee staff who directs custodial functions (e.g., feeding, searches, movement, etc.), during all inmate activities and modified programs due to, emergencies, inclement weather conditions, institutional needs (e.g., training mandates, tuberculosis testing, quarantines, etc.) in order to maintain safety and security, utilizing departmental policies and procedures, as required.

19.  Serve as Administrative-Officer-of-the-Day (AOD) to maintain operational need during non-business hours, utilizing departmental policies and procedures, as required.

20.  Retention of records (e.g., threat assessments, supervisory files and Program Status Report [PSR], etc.), in the event of audits, litigation, etc., utilizing binders, manuals and retention schedules, per departmental policies and procedures, as required.

21.  Prepare written documents (e.g., inquiries/investigations, grievance, correspondence, etc.), for staff/management, public, Public Officials, inmate families/counsel, etc., in order to provide information or establish a new directive, utilizing departmental policies and procedures, as required.

22.  Oversee custody staff in the inmate drug testing process (random/reasonable suspicion/mandatory) in order to ensure a safe, secure and drug free environment, utilizing departmental policies and procedures, as required.

23.  Oversee the planning of a progressive program for the custody, discipline, classification, treatment, access to health care, employment, and recreation of inmates to produce positive programming, rehabilitation, and access to care, etc., utilizing departmental policies and procedures, as required.

24.  Interpret and oversee the policies of the Department and of the facility to maintain the safety and security of the institution and safeguard in compliance with departmental policies and procedures, as required.

25.  Serve as Chairperson of the Unit Classification Committee, review case factors, preboard and pre-release reports using Strategic, Offender Management System (SOMS)/ Electronic Records Management System (ERMS), and all other documents prepared by counseling staff for the placement of inmates in the appropriate housing, job assignment, and custody level, per department policies and procedures, as required.

26.  Refer inmates to Institution Classification Committee (ICC), Classification Staff Representative (CSR), Departmental Review Board (DRB), etc., for a higher determination of appropriate housing and program needs, utilizing departmental policies and procedures, as required.

27.  Participate as a member of the ICC to provide input to the Chairperson pertaining to cases requiring a determination of appropriate housing and program needs, utilizing departmental policies and procedures, as required.

28.  Review and monitor the disciplinary process and provide training to Hearing Officers (HO)/Senior Hearing Officers (SHO) on the inmate disciplinary process to certify due process and regulatory requirements are met by approving RVRs and reviewing logs in SOMS, per departmental policies and procedures, as required.

29.  Establish, promote and maintain confident and cooperative working relationships with all departmental and contract employees, volunteers, Federal/State/County and private agencies, etc., in order to meet the department’s goals and objectives; promote communication/participation; enhance morale and productivity; and educate and establish cooperation, utilizing effective communication skills, professional knowledge, etc., on an ongoing basis.

30.  Supervise and evaluate the work of subordinates, and take or recommend appropriate action by providing training/expectations, evaluating performance, and issuance of corrective action/progressive discipline, per departmental policies and procedures, as needed.

31.  Oversee staff in the compliance/enforcement of the Injury Illness Prevention Plan (IIPP) policies and procedures and the storage, use and maintenance of hazardous material (e.g., decontamination, identification, SDS, etc.) in order to maintain a safe work environment and contain/control and protect all individuals from exposure, etc., per departmental policies and procedures, as required.

32.  Participate in special assignments (e.g., conduct high level/sensitive investigations, compliance review audits, test development, etc.) as a representative of the department/institution to provide expertise on subject matters by using personal/professional knowledge and experience pursuant to PC and departmental policies and procedures, as required.

33.  Oversee staff (i.e., custody or designated employees) conducting inquiries regarding allegations of staff misconduct/complaints, security, Security Threat Groups (STG) I/II related issues, etc., in order to determine/establish objective facts related to allegations, utilizing interviews, reports, physical evidence (i.e., photographs, video) etc., as directed.

34.  Initiate the employee corrective action/discipline process (e.g., Employee Counseling Record [ECR], Letter of Instruction [LOI], adverse action, etc.) in order to improve employee performance or address issues of substandard performance, utilizing MOU, SPB laws and rules, Peace Officers Bill of Rights, Departmental policies and procedures, etc., as needed.

35.  Oversee custody staff in the investigation of institution-related crimes (e.g., murder, distribution of controlled substance, Prison Rape Elimination Act (PREA), etc.), to maintain the safety and security of the institution utilizing Penal Code (PC) and departmental policies and procedures, as required.

36.  Oversee and coordinate the endorsement/movement of inmates (e.g. Reception Center, County Jail, institutions, out of state transfers, etc.) throughout the department to efficiently relocate inmates, utilizing the department’s transportation system, per departmental policies and procedures, as needed.

37.  Supervise staff in the preparation of inmate transfer schedules and routings for the most economical and effective transfer of inmates between locations, utilizing approved methods in order to maintain the safety and security of staff, inmates, public and prevent escape, per departmental policies and procedures, as required.

38.  Coordinate with transportation staff regarding the transport of high risk inmates by reviewing circumstances, case factors, confidential Department Operation Manual (DOM), etc. to determine appropriate staffing levels, safest route, medical guarding, prevent escape, etc., per departmental policies and procedures, as required.

39.  Coordinate the work of a major statewide investigative program for conducting criminal and administrative investigations to maintain the integrity of the Department of Corrections and Rehabilitations (CDCR) utilizing PC, departmental policies and procedures, etc., as required.

40.  Direct the work of a major statewide investigative program in order to conduct criminal and administrative investigations to maintain the integrity of CDCR, utilizing PC, departmental policies and procedures, etc., as required.

41.  Review the work of a major statewide investigative program in order to conduct criminal and administrative investigations, safeguarding the integrity of CDCR utilizing PC, departmental policies and procedures, etc., as required.

42.  Organize the work of staff in the investigation of applicants for both peace officer and non-peace officer positions in order to evaluate suitability of candidates by collecting and reviewing information, conducting interviews, etc., per departmental policies and procedures, provisions of laws, and codes, as required.

43.  Direct and oversee the work of staff in the investigation of applicants for both peace officer and non-peace officer positions in order to evaluate suitability of candidates, utilizing collection and review of information, conducting interviews, etc., per departmental policies and procedures, provisions of laws, and codes, as required.

44.  Review and forward first and/or second level appeal responses (e.g., conduct interviews, review of physical evidence, etc.) for the Division head approval, utilizing established laws and departmental policies and procedures, as required.

45.  Interview individuals and institution liaisons in order to prepare recommended dispositions in compliance with laws, rules, and regulations, utilizing departmental policies and procedures, as required.

46.  Serve as the subject matter expert in the development and formulation of policies and procedures for major statewide programs, utilizing Assembly Bills (AB), PC, court mandates, etc., as required.

47.  Manage the timely execution of major statewide programs to enhance and update rehabilitation programs department policies and procedures utilizing knowledge of applicable laws and policies (e.g., proposition 57, AB109, etc.), under the direction of Secretary.

48.  Evaluate program effectiveness to maintain safety and security, utilizing laws, court mandates, and departmental policies and procedures, as needed.

49.  Conduct periodic onsite reviews of all facilities and parole regions for compliance with laws, rules, regulations, utilizing knowledge and experience, in the interpretation of departmental policies and procedures, as needed.

50.  Assist the Chief in planning and organizing programs to maintain continuity of daily classification operations, utilizing departmental policies and procedures, as required.

51.  Act as Chief (e.g., Appeals, Classification Services Unit (CSU), Population Management Unit (PMU), etc.), in their absence in order to meet mandatory deadlines, utilizing knowledge and expertise per departmental policies and procedures, as required.

52.  Conduct studies of departmental/institutional issues (e.g., staff/fiscal resources, equipment, physical plant modifications, security concerns, etc.), to evaluate the feasibility of developing and implementing a mission/program change utilizing a project task force, laws, rules, regulations and departmental policies and procedures, as needed.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of the principles and practices of correctional administration and criminology, to effectively evaluate existing processes and/or develop policies and procedures as needed for program effectiveness.

K2.  Advanced knowledge of criminal behavior and methods of discipline, and the attitudes, problems, and behavior of persons under restraint to effectively manage the daily security operations.

K3.  Advanced knowledge of supervisory techniques and methods of maintaining discipline, both of staff personnel and inmates to effectively manage daily security operations.

K4.  Advanced knowledge of principles, methods, and level of custodial care/treatment and discipline of inmates in order to effectively manage the daily security operations.

K5.  Basic knowledge of the literature in the fields of correctional administration and criminology (e.g., Black Hand, Soledad Brothers, The Art of War, etc.) to understand the criminal mind.

K6.  Comprehensive knowledge of the laws, rules and regulations pertaining to criminal activities, of various Federal, State, and local law enforcement agencies, courts, Inspector/Attorney General, District Attorney, and functions of the California Department of Correction and Rehabilitations (CDCR) and term setting authorities to effectively manage the daily operation within a correctional facility.

K7.  Comprehensive knowledge of state laws pertaining to criminal activities and rules and regulations governing CDCR in order to effectively manage the daily operation within a correctional facility.

K8.  Basic knowledge of firearms as it applies to its proper operation and handling in order to ensure staff/public safety.

K9.  Comprehensive knowledge of job requirements and the work performed by inmates of a correctional facility to provide a systematic process for the safe and secure management of inmates, escape prevention/apprehension and disturbance control, etc.

K10.  Comprehensive knowledge of health and safety standards and laws mandating an environment free of bio-hazards, infectious disease exposure, etc., in order to effectively contain/control and protect all individuals from exposure, etc.

K11.  Comprehensive knowledge of personnel management principles and practices as it relates to employee training, development and evaluation to ensure compliance with laws, rules, regulations, and policies and it applies to the CDCR.

K12.  Advanced knowledge of the principles of effective verbal and written communication and group dynamics to accurately and effectively communicate job related information and conflict resolution, etc.

K13.  Comprehensive tactical operational knowledge and situational awareness in order to handle emergency situations.

K14.  Comprehensive knowledge of a supervisor’s responsibility under the Ralph C. Dills Act to ensure a discrimination-free work environment.

K15.  Comprehensive knowledge of a manager’s role in this program and the process available to meet EEO objectives to ensure a discrimination-free work environment.

K16.  Advanced knowledge of the Department’s Equal Employment Opportunity (EEO) Program objectives and processes available in order to ensure a discrimination-free work environment.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Interpret and apply laws, rules, regulations, policies and procedures (e.g., EEO, ADA, “Use of Force” DPP, DDP, etc.) to maintain safety, security and compliance.

A2.  Plan, assign and direct the work of staff in order to achieve the department/institution’s vision, values, mission, goals, etc.

A3.  Plan, organize and prioritize the custodial operation to effectively manage the daily operations and to comply with mandated policies and timeframes.

A4.  Provide direction, counseling and training to staff in order to ensure a productive work force, and create and maintain a safe work environment, etc.

A5.  Enforce rules and regulations with firmness, tact, and impartiality to maintain a productive work environment.

A6.  Promote socially acceptable attitudes and behavior to maintain a productive work environment.

A7.  Develop programs to meet the operational goals for the safe custody, discipline, and welfare of inmates in the custody of CDCR.

A8.  Interpret and apply provisions of law and rules to achieve the departments/institution’s mission.

A9.  Understand inmate case factors and interpret them to others, to take appropriate action (e.g., housing, program placement, custody level, etc.).

A10.  Coordinate the custodial functions for programs providing health, welfare and rehabilitative services to inmates (e.g., religious services, special activities, etc.) to ensure safety and security.

A11.  Establish, promote and maintain confident and cooperative relationships (e.g., departmental employees, contract employees, volunteers, the public, and other State/local agencies, etc.) to promote collaborative participation, enhance morale and productivity, etc.

A12.  Communicate effectively in order to provide information and/or direction/orders to staff, management, inmates, stakeholders, and the public.

A13.  Understand and respond to verbal/written instructions to develop the necessary skills and knowledge to perform the daily duties.

A14.  Prepare and maintain clear, concise and objective reports in order to provide information and/or accurately document incidents, use of force, appeal responses, etc.

A15.  Analyze situations accurately in order to adopt an effective course of action, prevent operational disruptions, resolve complex issues and complete assignments in the allotted timeframes.

A16.  Gain the respect and cooperation of staff and inmates/parolees, to promote and maintain a professional working environment.

A17.  Respond quickly to emergency situations and take appropriate action in order to return to normal operation.

A18.  Support the Department’s Equal Employment Opportunity (EEO) objectives (e.g., sexual harassment prevention, discrimination prevention, etc.) in order to ensure a harassment free work place environment and create and maintain a fair and equitable work environment.

A19.  Provide leadership in order to promote and maintain the organizational vision, values, mission, goals and objectives and to maintain safety of others and the security of the institution, etc.

A20.  Identify/recognize institutional issues and operational resources available in order to maximize operational efficiency and provide support for various programs within a correctional setting.

A21.  Maintain confidentiality in order to ensure the integrity of sensitive/confidential information.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Sympathetic and objective understanding of the problems of persons under restraint.

PC2.  Demonstrate leadership ability.

PC3. Tact, emotional stability, and maturity.

PC4.  Demonstrate integrity and ethical behavior.

PC5.  Satisfactory record as a law-abiding citizen.

PC6.  Good personal and social adjustment for correctional work.

PC7.  Exhibit courage.

PC8.  Alertness.

PC9.  Compliance with Departmental uniform and grooming standards.

PC10.  Neat personal appearance.

KSAPCs highlighted in bold text are not currently on the SPB classification specification