Job Analysis

JOB ANALYSIS: CORRECTIONAL COUNSELOR II (SPECIALIST)

BACKGROUND INFORMATION

Date of Study: September 10, 2018 – September 14, 2018

Collective Bargaining Identification: R06

Job Analysis Conducted By: Ramishia McKissick, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 274 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 09/2018.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Provide training (e.g., due process, inmate appeals, Disability Placement Program [DPP], Developmentally Disabled Program [DDP], Sexually Violent Predator [SVP], Mentally Disordered Offenders [MDO], etc.,) to custody and non-custody staff to ensure a knowledgeable and effective workforce using communication skills, Department Operations Manual (DOM), California Code of Regulations, Title 15, Administrative Bulletins (ABs) and departmental memoranda, as needed.

2.  Coordinate casework services (e.g., Interdisciplinary Treatment Team [IDTT], Interdisciplinary

Support Team [IDST], etc.) with other disciplines in a diagnostic center to ensure proper placement of inmates in educational, vocational and/or medical/mental health programs using Strategic Offender Management System (SOMS), Electronic Record Management System (ERMS), Disability and Effective Communication System (DECS), DOM, Title 15, ABs and departmental memoranda, as required.

3.  Monitor specific classification recommendations to ensure the recommendations are completed within specific timeframes as specified in DOM, Title 15, ABs and departmental memoranda using various tracking methods, as required.

4.  Act as a liaison with other institutions, departments, law enforcement agencies and the public and

within the institution to gather and disseminate information, assist other agencies and facilitate transfers, hearings and mental health evaluations, using communication skills, analytical skills, court mandates, DOM, Title 15, ABs and departmental memoranda, as required.

5.  Consult with custodial, educational, and medical/mental health staff to ensure proper placement of inmates in educational, vocational, and/or medical/mental health programs using SOMS/ERMS, DECS, DOM, Title 15, ABs and departmental memoranda, as required.

6.  Perform all custody duties in accordance with the Peace Officer Standards and Training (POST) to maintain the security of the institution and the safety of inmates, staff and others, using Penal Code, Title 15, DOM, ABs, and departmental memoranda etc., as required.

7.  Review documentation in SOMS/ERMS to ensure current and accurate information using DOM, Title 15 and ABs, departmental memoranda, on an ongoing basis.

8.  Prepare Institutional Classification Committee (ICC) cases by identifying applicable case factors to provide a recommendation for appropriate inmate program/housing status using SOMS/ERMS, case conferencing, case laws, DOM, Title 15, ABs and departmental memoranda, as required.

9.  Present ICC cases by articulating accurate applicable case factors and providing a recommendation to facilitate appropriate inmate program/housing status using the SOMS/ERMS, communication skills, DOM, Title 15, ABs and departmental memoranda, as required.

10.  Participate as a member of the ICC by reviewing housing concerns and assisting in determining an inmate’s appropriate placement to ensure the safety and security of inmates, staff and the institution using SOMS/ERMS, analytical skills and disciplinary/investigative/confidential reports, pursuant to Title 15, DOM, ABs and departmental memoranda, as required.

11.  Record ICC actions on Classification Chrono in SOMS regarding inmate program/housing status based on applicable case factors to accurately document/reflect committee decisions consistent with the committee action using the SOMS/ERMS, DOM, Title 15, ABs and departmental memoranda, as required.

12.  Ensure compliance with SVP and MDO to maintain the safety and security of the public using Penal Code, Welfare and Institution Code, DOM, Title 15, ABs and departmental memoranda, as needed.

13.  Review information from various tracking systems (e.g., SOMS, Business Information Technology Systems [BITS], Comparative Statistics [COMPSTAT], etc.) to identify and correct noncompliance issues and generate weekly and monthly reports using court mandates, DOM, Title 15, ABs and departmental memoranda, as required.

14.  Conduct onsite SOMS/ERMS audits in relation to operations, local practices and conditions to identify deficiencies and ensure compliance with departmental policies, procedures, rules and regulations using DOM, Title 15, ABs and departmental memoranda, as required.

15.  Implement corrective action plans resulting from onsite SOMS/ERMS audits in relation to operations, local practices and conditions to ensure compliance with departmental policy, procedures, rules and regulations using DOM, Title 15, ABs and departmental memoranda, as required.

16.  Prepare various written documents to provide information, direction, and ensure the security and efficient operation of the work place using departmental policies/procedures and computer hardware/software, as required.

17.  Review SOMS/ERMS documents for Division of Adult Parole Operations (DAPO)/Post Release Community Supervision (PRCS) to ensure inmate release is appropriate and correct using SOMS/ERMS, analytical skills, DOM, Title 15, ABs and departmental memoranda, as required.

18.  Review Classification Chrono in SOMS/ERMS and tracking systems to ensure accuracy and compliance with departmental laws, rules and regulations using analytical skills, court mandates, DOM, Title 15, ABs and departmental memoranda, as required.

19.  Participate as a panel member in various hiring interviews to fill vacant positions within the institution and recommend the most competitive candidates using personnel/training files, references, performance evaluations, etc., pursuant to State Personnel Board laws and rules, as required.

20.  Facilitate Reasonable Accommodations for inmates, staff and private citizens with disabilities to provide effective communication/assistance and ensure compliance using court mandates, DOM, Title 15, ABs and departmental memoranda, as required.

21.  Review BPH reports in preparation for hearings to ensure appropriate due process in accordance with court mandates, DOM, Title 15, ABs and departmental memoranda, as required.

22.  Prepare special case actions (e.g., Vitek Hearings, Departmental Review Board [DRB] reports, temporary community leave reports) to provide accurate information to be used as a basis for decisions regarding inmate placement, program and custodial restrictions using departmental policies, procedures and regulations, DOM, Title 15, ABs and departmental memoranda, as directed.

23.  Review Rules Violation Reports to ensure the division is consistent with the misconduct using DOM, Title 15, departmental memoranda, etc., as required.

24.  Monitor the workplace and ensure compliance with the Equal Employment Opportunity (EEO) policy to promote a work environment free of discrimination using state and federal laws, as required.

25.  Maintain tracking systems applicable to job duties to ensure consistency, accuracy and due process using various software programs/databases (e.g. Inmate Appeals Tracking System [IATS], Automated Tracking System [ATS], Microsoft Excel, SOMS, COMPSTAT, etc.), as required.

26.  Act as a liaison for noncriminal lawsuits filed by, or on behalf of inmates, including habeus corpus, tort and civil rights type cases filed in State and Federal courts to ensure compliance using departmental policies, procedures and regulations, DOM, Title 15, ABs and departmental memoranda, as required.

27.  Review SOMS/ERMS documents for Temporary Release Orders (TRO) and/or Warden Check Out Order, prior to signing to ensure accuracy using SOMS/ERMS, analytical skills, DOM, Title 15, ABs and departmental memoranda, as required.

28.  Provide casework services to select inmates (e.g., Psychiatric Inpatient Program [PIP], Enhanced Outpatient Program HUB) in lock-up units to maintain continuity of care between CDCR and California Correctional Health Care Services (CCHCS) using SOMS/ERMS, analytical skills, DOM, Title 15, ABs and departmental memoranda, as required.

29.  Act as a liaison to complete special assignments from Population Management Unit (PMU), Classification Services Unit (CSU), etc. and disseminate information using communication skills, analytical skills, and various tracking systems, as directed.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of the principles and procedures of inmate classification (e.g., custody designation, custody level, specialized housing, program assignment, etc.) to provide a systematic process for the programming, housing, custody designation and assignment decisions used in the safe and secure management of inmates.

K2.  Comprehensive knowledge of the principles and practices of counseling and guidance to promote adjustment and determine appropriate programming needs within a correctional institution.

K3.  Comprehensive knowledge of crime and delinquency to assess proper custody program placement and assignment.

K4.  Comprehensive knowledge of casework theory/practice and the principles of individual/group behavior to designate inmate programming, housing and maintain orderly operation of the facility.

K5.  Comprehensive knowledge of the purposes, activities, regulations and functions of the Board of Parole Hearings to ensure compliance with procedural requirements.

K6.  Comprehensive knowledge of interpreting educational and psychological test results used in program placement and assignments to designate inmate programming, housing, assignments and special needs or accommodations.

K7.  Comprehensive knowledge of principles and practices of vocational guidance and occupational placement to designate inmate programming, housing, assignments and special needs or accommodations.

K8.  Comprehensive knowledge of verbal and written expression in order to exchange and provide accurate and pertinent information with staff, inmates and others.

K9.  Comprehensive knowledge of correctional casework procedures to ensure that procedural requirements are in compliance with departmental rules and regulations.

K10.  Comprehensive knowledge of the range of normal and abnormal human behavior in order to designate inmate programming, housing, assignments and special needs/accommodations.

K11.  Comprehensive knowledge of the policies and procedures of custody in order to maintain orderly operation of the facility and the safety of staff, inmates and the public.

K12.  Comprehensive knowledge of the methods used to manage and discipline inmates to ensure due process rights are afforded and procedural requirements are in compliance with departmental rules and regulations.

K13.  Comprehensive knowledge of the various Security Threat Groups (STG) and STG behavior in order to designate inmate programming, housing and assignments and maintain the safety of staff, inmates and the public.

K14.  Basic knowledge of group processes and dynamics, including various roles played by group participants and different types of questions or modes of inquiry which can be used in group settings to provide accurate and pertinent information to staff and others.

K15.  Comprehensive knowledge of training methods to plan and conduct on-the-job training to determine training needs, evaluate training results, maintain compliance with departmental policy and ensure a qualified workforce

K16.  Basic knowledge of facility administration to assist in providing effective management of a division within the Department.

K17.  Basic knowledge of the principles and practices of effective planning and organizing the work of others to effectively direct an area of responsibility.

K18.  Comprehensive knowledge of equal opportunity in hiring, development and promotion to maintain a work environment that is free of discrimination and harassment.

K19.  Basic knowledge of the labor-management relationship under the collective bargaining law to ensure compliance with Memorandum of Understanding and departmental directives.

K20.  Comprehensive knowledge of computer usage (e.g., data tracking systems, software programs, etc.) to maintain accurate records, communicate effectively and contribute to the institution’s needs.

K21.  Comprehensive knowledge of court mandates (e.g., Armstrong, Clark, Coleman, etc.) to ensure due process, appropriate housing status, program services, etc., for inmates designated in special programs (e.g., Developmentally Disabled Program [DDP], Disability Placement Program [DPP], Mental Health Services Delivery System [MHSDS], etc.).

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Apply the principles and practices of counseling and guidance to determine appropriate housing, program placement and special needs and ensure institutional/public safety.

A2.  Interpret test results and evaluate sociological, psychological, psychiatric, and vocational findings in order to make recommendations and determine appropriate housing, program placement and special needs.

A3.  Evaluate sociological, psychological, psychiatric, and vocational findings to make recommendations and determine appropriate housing, program placement and special needs.

A4.  Coordinate the work of a variety of occupations and professional disciplines in the classification of inmates to gather/disseminate information, assist other agencies and facilitate transfers, hearings and mental health evaluations.

A5.  Secure accurate social data and record such data systematically to assist in the determination of appropriate housing, program placement and special needs.

A6.  Effectively communicate (written/verbal/listening) with staff, inmates and other stakeholders to disseminate, share and receive information.

A7.  Gain the respect and trust of inmates to assist in the determination of appropriate housing, program placement and special needs and ensure institutional/public safety.

A8.  Organize and prioritize work in order to meet deadlines, time constraints and adjust to changes in assignments.

A9.  Deal tactfully/diplomatically with sensitive issues in order to exchange and/or provide information/direction to staff and others.

A10.  Analyze situations accurately in order to determine and implement effective and appropriate courses of action.

A11.  Adapt effectively to a high volume/pressure of work in order to accomplish assigned tasks and ensure the effective operation of an assigned area.

A12.  Respond effectively to emergency situations to ensure the safety/security of the institution, staff, inmates and others.

A13.  Work independently to complete assigned tasks and adhere to timeframes.

A14.  Control an interview with an inmate to effectively obtain and disseminate information.

A15.  Interpret institutional/operational policies, rules, regulations and court mandates (e.g., Armstrong, Clark, Coleman, etc.) in order to ensure compliance.

A16.  Motivate an inmate toward specific goals to promote adjustment and programming within a correctional institution.

A17.  Recognize and handle dangerous situations concerning inmates and staff to maintain the safety/security of the institution.

A18.  Gain the respect and trust of staff to effectively exchange and/or provide information.

A19.  Establish and maintain confident and cooperative relationships with departmental employees, the public and other law enforcement agencies to meet the mission of the Department.

A20.  Work with a team of people from a variety of occupations and professional disciplines to gather and disseminate information.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Capacity for progressively greater responsibility to assume tasks with a higher level of accountability.

PC2.  Neat and professional appearance to represent the Department.

PC3.  Adaptability and tact to communicate effectively with individuals of varying personalities and diverse cultural backgrounds.

PC4.  Emotional maturity and stability to make decisions, problem solve, communicate with others and provide a positive example for staff and inmates.

PC5.  Patience in order to communicate effectively with individuals of varying personalities and diverse cultural backgrounds.

PC6.  Maintain a satisfactory record as a law abiding citizen to produce a positive perception and ensure credibility.

PC7.  Normal or corrected to normal hearing to maintain compliance with Correctional Peace Officer Standards and Training (CPOST) and safely perform assigned duties.

PC8.  Sound physical condition to safely and effectively perform assigned duties.

PC9.  Strength and agility to safely and effectively perform assigned duties.

PC10.  Endurance to safely and effectively perform assigned duties.

PC11.  Willingness to work irregular hours.

PC12.  Normal or corrected to normal vision to maintain compliance with CPOST and safely perform assigned duties.

KSAPCs highlighted in bold text are not currently on the SPB classification specification