BACKGROUND INFORMATION
Date of Study: December 11, 2023 – December 14, 2023
Collective Bargaining Identification: R06
Job Analysis Conducted By: Erin Maskovich, Examination and Selection Analyst, Talent Acquisition and Career Services, Department of Corrections and Rehabilitation
Number of Incumbents: There are 199 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated December 8, 2023.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Provide liaison service between staff, parolees/inmates and community groups to facilitate participation in community programs utilizing risks/needs assessments, as mandated by the Legislature and Departmental policies/procedures.
2. Provide casework services for a selected case load of clients in a program designed to assist in resolving the employment, social and community readjustment needs of parolees/inmates utilizing program referrals, as required.
3. Assist in conducting research projects to verify compliance utilizing Departmental policies/procedures, as required.
4. Provide counseling, support and follow-up services for a selected case load to assist parolees/inmates in community reintegration utilizing case planning services (e.g., interviews, assessments, etc.), as required.
5. Review parole conditions on assigned cases to ensure parole conditions are met utilizing Departmental policies/procedures, as required.
6. Participate in presentation of cases at staff meetings to share information utilizing training resources (e.g., databases, policies, etc.), as needed.
7. Make presentation of cases at staff meetings to share information utilizing training resources (e.g., databases, policies, etc.), as needed.
8. Assist parolees/inmates in reestablishing favorable community relationships to help reduce recidivism utilizing program referrals, on a daily basis.
9. Participate in group counseling for parolees/inmates to ensure program accountability utilizing approved curriculum, as needed.
10. Develop employment leads and housing resources for parolees/inmates to assist in community reintegration utilizing telecommunication devices (e.g., phone, computer, etc.), as needed.
11. Develop collaborative efforts with other agencies to foster successful community reintegration utilizing shared strategies/goals, as needed.
12. Prepare reports to verify compliance utilizing Departmental policies/procedures, as required.
13. Answer correspondence to provide requested information utilizing verbal/written methods of communication, as needed.
14. Identify offenders to place into appropriate programs utilizing risk/needs assessments, as needed.
15. Maintain records to ensure proper documentation utilizing physical/electronic systems, as required by Departmental policies/procedures.
16. Utilize validated risk assessment tools to determine parolees/inmates’ recidivism risk level and identify criminogenic needs to create an appropriate case plan, as required.
17. Maintain databases to manage parolees/inmates’ information, utilizing State issued equipment, as required.
18. Complete staff mandated training to maintain job proficiency utilizing In-Service-Training, On-the-Job Training, certification, etc., as required by Departmental policies/procedures.
19. Conduct presentations to inform staff and paroles/inmates of programs, housing, etc., utilizing town hall meeting, committees, pre-release classes, etc., as needed.
20. Document program completion (i.e., milestone) to initiate sentence recalculation utilizing departmental database, as mandated.
21. Monitor incoming correspondence to identify workload assignments utilizing verbal/written methods of communication, on a daily basis.
22. Prepare written communication to respond to parolees/inmates appeals/requests utilizing Departmental policies/procedures, as required.
23. Communicate effectively with stakeholders to promote a clear understanding of available resources utilizing interpersonal skills, on a daily basis.
24. Adhere to current policies/procedures to ensure program compliance utilizing Departmental rules/regulations, as mandated.
25. Consult with supervisor to resolve more complex issues utilizing verbal/written methods of communication, as needed.
26. Analyze parolees/inmates case factors (e.g., criminal history, social factors, behavior, etc.), to assist in case planning services utilizing documentation, databases, stakeholders, etc., on an ongoing basis.
27. Interpret parolees/inmates case factors (e.g., criminal history, social factors, behavior, etc.), to assist in case planning services, utilizing documentation, databases, stakeholders, etc., on an ongoing basis.
28. Collaborate with law enforcement entities to exchange information utilizing verbal/written communication, as needed.
29. Review parolees/inmates applications for programs to ensure accuracy and determine eligibility utilizing Departmental policies/procedures, on an ongoing basis.
30. Operate a State issued computer to perform daily tasks utilizing Departmental databases and applications, on an ongoing basis.
31. Analyze parolees/inmates reports to verify compliance utilizing Departmental policies/procedures, as required.
32. Prepare reports to apprise stakeholders of pertinent information and ensure compliance with statues and regulations utilizing compiled program data, as required.
33. Operate a State issued telephone to perform daily tasks utilizing Departmental databases and applications, on an ongoing basis.
34. Operate a State vehicle to attend meetings and meet with community vendors, stakeholders, etc., as needed.
35. Assist staff in conducting investigations to compile data on parolees/inmates utilizing Departmental databases, as needed.
36. Assist staff in updating parolee/inmate information into Departmental databases.
37. Conduct interviews and review parole conditions on assigned cases.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Basic knowledge of needs, problems, attitudes, and behavior patterns of cultural different people of the community to foster a positive working environment.
K2. Basic knowledge of principles and techniques of vocational guidance and correctional rehabilitation to assist in successful offender reintegration.
K3. Basic knowledge of interviewing techniques to gather pertinent information.
K4. Basic knowledge of computer and technology usage (e.g., Microsoft Office Suite, cell phone, etc.), to perform job duties.
K5. Basic knowledge of correctional awareness to maintain safety and security.
K6. Basic knowledge of spelling, grammar, punctuation and understanding of the English language.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Relate well to residents of culturally different communities to foster community partnerships.
A2. Communicate effectively to establish rapport and ensure mutual understanding.
A3. Benefit from instruction and training to increase knowledge and job proficiency.
A4. Carry out written and oral directions to comply with Departmental policies/procedures.
A5. Maintain records to track and evaluate program related information.
A6. Interpret and apply rules and instructions to ensure program compliance.
A7. Utilize computers and applications to carry out various job functions.
A8. Operate an automobile safely to perform assigned duties.
A9. Work independently with minimal supervision to complete job tasks.
A10. Work with offenders in a correctional setting to perform various job duties.
A11. Prioritize various workload assignments to ensure timely completion.
A12. Manage an assigned workload to complete daily job duties.
A13. Maintain confidentiality to sustain the privacy and integrity of sensitive information.
A14. Objectively evaluate information/situations to determine the best course of action.
A15. Work with parolees in a community and parole office setting to perform various job duties.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PC1. Genuine interest in and enthusiasm for the rehabilitation of parolees to enhance their successful re-entry into the community.
PC2. Willingness to earn the respect and confidence of others, follow directions, and participate in mandated training to maintain professionalism within the workplace.
PC3. Interest in working as a learner to enhance on the job knowledge and skills.
PC4. Emotional stability to ensure safety and professionalism in the workplace.
PC5. Be detail oriented.
PC6. Have honesty and integrity in the workplace.
PC7. Willingness to lead, take charge, and offer opinions and direction.
PC8. Willingness to work independently and as a team.
PC9. Be reliable, responsible, and dependable at fulfilling obligations.
PC10. Keenness of observation (i.e. safety and security awareness).
KSAPCs highlighted in bold text are not currently on the SPB classification specification