Job Analysis

JOB ANALYSIS: TREATMENT TEAM SUPERVISOR

BACKGROUND INFORMATION

Date of Study: November 20, 2017 – November 22, 2017

Collective Bargaining Identification: S06

Job Analysis Conducted By: Salvador Jose, Selection Analyst, Office of Workforce Planning

Number of Incumbents: There are 18 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated December 7, 2017.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Plan a wide variety of interdisciplinary programs (e.g., group living, individual casework, primary intervention groups, large group counseling, education, recreation, etc.) in the institutions and camps in order to modify undesirable attitudes and behavior patterns of youthful offenders utilizing various reference materials (e.g., Institutions and Camps Manual [I&C], Institutional Manual, Integrated Behavioral Treatment Model [IBTM], Program Service Day [PSD], etc.) on a daily basis.

2.  Monitor the effectiveness of a wide variety of interdisciplinary programs (e.g., group living, individual casework, primary intervention groups, large group counseling, education, recreation, etc.) in the institutions and camps in order to modify undesirable attitudes and behavior patterns of youthful offenders utilizing various reference materials (e.g., I&C, Institutional Manual, IBTM, PSD, etc.) on a daily basis.

3.  Plan the work of staff on an interdisciplinary treatment team in order to provide for the treatment, rehabilitation and education of youthful offenders in an assigned treatment program utilizing various reference materials (e.g., I&C, Institutional Manual, Welfare & Institutions Code, Remedial Plans, Disciplinary Decision Making Systems [DDMS], IBTM, PSD, etc.) on a daily basis.

4.  Direct the work of staff on an interdisciplinary treatment team in order to provide for the treatment, rehabilitation and education of youthful offenders in an assigned treatment program utilizing various reference materials (e.g., I&C, Institutional Manual, Welfare & Institutions Code, Remedial Plans, DDMS, IBTM, PSD, etc.) on a daily basis.

5.  Evaluate the work of staff on an interdisciplinary treatment team in order to provide for the treatment, rehabilitation and education of youthful offenders in an assigned treatment program utilizing various reference materials (e.g., I&C, Institutional Manual, Welfare & Institutions Code, Remedial Plans, IBTM, PSD, etc.) on a daily basis.

6.  Prepare custody staff performance evaluations to evaluate and assess individual staff job performance utilizing various tools and reference materials (e.g., personnel and supervisory files, Supervisor’s Training Manual, bargaining unit agreement, etc.) as required.

7.  Review custody staff performance evaluations to evaluate and assess individual staff job performance utilizing various tools and reference materials (e.g., personnel and supervisory files, Supervisor’s Training Manual, bargaining unit agreement, etc.) as required.

8.  Conduct work improvement discussions to identify corrective actions with assigned staff in order to correct substandard behavior/performance utilizing the principles of progressive discipline as required.

9.  Initiate adverse action with assigned staff in order to correct substandard behavior/performance utilizing the principles of progressive discipline as required.

10.  Coordinate staff work schedules in order to meet program needs to ensure the continuity of treatment programs for youthful offenders utilizing daily and monthly work schedules, bargaining unit agreements, etc., as required.

11.  Monitor staff work schedules in order to meet program needs to ensure the continuity of treatment programs for youthful offenders utilizing daily and monthly work schedules, bargaining unit agreements, etc., as required.

12.  Work with staff to implement changes (e.g., new policies, procedures and mandates, IBTM principles, etc.) within the treatment units to ensure compliance with departmental policies and directives utilizing departmental procedures and court mandates as required.

13.  Provide recommendations on procedural changes which have institution wide application or that depart from previously approved procedures in order to ensure compliance with agency and departmental mandates, bargaining unit changes, IBTM principles, etc., utilizing information obtained from a wide range of internal/external sources (e.g., audits, court decisions, Office of Inspector General, etc.) as required.

14.  Develop professional relationships within the interdisciplinary treatment teams in order to ensure team dynamics and cohesiveness utilizing training, daily supervision, monitoring of staff performance, relationships with peers and youthful offenders, as required.

15.  Maintain professional relationships within the interdisciplinary treatment teams in order to ensure team dynamics and cohesiveness utilizing training, daily supervision, monitoring of staff performance, relationships with peers and youthful offenders, as required.

16.  Establish cooperative working relationships with institutional staff outside assigned treatment teams (e.g., security, education, medical, mental health, IBTM team, support staff, etc.) in order to ensure effective daily institutional and program operations and functions utilizing meetings, effective communication, training, etc., as required

17.  Maintain cooperative working relationships with institutional staff outside assigned treatment teams (e.g., security, education, medical, mental health, IBTM team, support staff etc.) in order to ensure effective daily institutional and program operations and functions utilizing meetings, effective communication, training, etc., as required.

18.  Participate in the recruitment and hiring of subordinates representing different professional disciplines (e.g., Parole Agent, Case Work Specialist, Senior Youth Correctional Counselor, Youth Correctional Counselor, etc.) in order to fill institutional/team vacancies and maintain continuity of treatment and rehabilitation of youthful offenders utilizing departmental personnel hiring and recruitment guidelines, etc., as required.

19.  Participate in the training, development and supervision of subordinates representing different professional disciplines (e.g., Parole Agent, Case Work Specialist, Senior Youth Correctional Counselor, Youth Correctional Counselor, etc.) in order to maintain job performance, professional based competencies and promote career development utilizing principles of staff supervision and mandated departmental training, as required.

20.  Ensure timely and accurate preparation of required staff/institutional reports (e.g., performance, operational, casework, health and safety, personnel, letters, memo, internal/external audits, Crisis Intervention Plans [CIP], Program Change Protocol [PCP], etc.) and maintain records in order to effectively manage, fulfill and demonstrate compliance with departmental and institutional mandates utilizing established reporting tools, methods and formats, documentation, etc., as needed.

21.  Interpret policies of California Department of Corrections and Rehabilitation (CDCR) programs/committees (e.g., training, health and safety, Suicide Prevention Assessment and Response [SPAR], PSD, IBTM, Institutional Force Review Committee [IFRC], etc.) in order to maintain compliance and enhance staff awareness utilizing weekly/monthly meetings/minutes, information sharing, written/verbal communications, monthly on-the-job training (OJT), departmental training, etc., as required.

22.  Implement policies of CDCR programs/committees (e.g., training, health and safety, SPAR, PSD, etc.) in order to maintain compliance and enhance staff awareness utilizing monthly meetings/minutes, information sharing, written/verbal communications, monthly OJT, departmental training, etc., as required.

23.  Conduct inspections of buildings and grounds in living units/institution to ensure safety, security, cleanliness, adequate appearance and proper maintenance utilizing monthly inspections, training, work orders, etc., as required.

24.  Serve as Executive Officer, on a 24-hour basis, in order to ensure the safe and secure operations of living units including disturbance control and account for the daily functions of the interdisciplinary treatment teams utilizing departmental and institutional mandates and policies as required.

25.  Manage the youthful offender population including behavioral issues, mental health and/or Wards with Disabilities Program (WDP), temporary housing, gang issues, Temporary Intervention Program (TIP), and Behavioral Treatment Program (BTP) referrals, etc., in order to ensure safe and secure operations of the institution utilizing CA-Youth Assessment Screening Instrument (CA-YASI), daily assessments, operations reports, gang information coordinators, DDMS, staff meetings, etc. as required.

26.  Monitor the youthful offender population including behavioral issues, mental health and/or WDP, temporary housing, gang issues, TIP, and BTP referrals etc., in order to ensure safe and secure operations of the institution, utilizing CA-YASI, daily assessments, operations reports, gang information coordinators, DDMS, staff meetings, etc., as required.

27.  Review cases for the Juvenile Parole Board and/or Juvenile Justice Administrative Committee for annual reviews, excursion requests, and referrals to discharge utilizing board/case reports, Parole Board Determination (PBD) reestablishment, youthful offender files, etc., as required.

28.  Oversee cases presented to the Juvenile Parole Board and/or Juvenile Justice Administrative Committee for annual reviews, excursion requests, and referrals to discharge utilizing board/case reports, PBD reestablishment, youthful offender files, etc., as required.

29.  Ensure the living unit interdisciplinary treatment team conducts a case conference with all youthful offenders at mandated intervals in order to monitor and assess youthful offender progress toward treatment goals utilizing case conference documents, case plan, CA-YASI, observable behavior and by adhering to established departmental policies and mandates, as required.

30.  Monitor DDMS for youthful offenders in an impartial manner, which may include investigations, finding of facts, dispositions and appeals in order to ensure due process and accountability regarding disciplinary matters for youthful offenders utilizing departmental policies and mandates, as directed.

31.  Report on DDMS for youthful offenders in an impartial manner, which may include investigations, finding of facts, dispositions and appeals in order to ensure due process and accountability regarding disciplinary matters for youthful offenders utilizing departmental policies and mandates, as directed.

32.  Complete preliminary inquiries regarding complaints from youthful offenders, parents, staff, outside agencies, etc., of alleged staff misconduct utilizing interviews, youthful offender letters, grievances, institutional reports, etc., as directed.

33.  Work in cooperation with the site grievance coordinator regarding youthful offender grievance and appeal procedures for the institution in order to ensure compliance and due process with all policies and procedures regarding grievance matters for youthful offenders utilizing departmental policies and mandates, as required.

34.  Review reports on youthful offender grievance and appeal procedures in order to ensure compliance and due process with all policies and procedures regarding grievance matters for youthful offenders utilizing departmental policies and mandates, as directed.

35.  Train staff on youthful offender grievance and appeal procedures in order to ensure compliance and due process with all policies and procedures regarding grievance matters for youthful offenders utilizing departmental policies and mandates, as directed.

36.  Monitor the business services functions for a youth conservation camp (e.g., budgeting, procurement, facility/equipment maintenance and repair, contracts, etc.) in order to effectively manage and maintain operational needs utilizing various reference manuals (e.g., I&C Manual, Camp Manual, Welfare & Institutions Code, etc.), as required.

37.  Maintain the daily operations (e.g., feeding, laundry, canteen, ward benefit funds, medical services, visiting, etc.) of the camp program in order to ensure compliance with departmental mandates and policies utilizing reference manuals (e.g., I&C Manual, Camp Manual, Welfare & Institutions Code, Remedial Plans, etc.), as required.

38.  Monitor the daily operations (e.g., feeding, laundry, canteen, ward benefit funds, medical services, visiting, etc.) of the camp program in order to ensure compliance with departmental mandates and policies utilizing reference manuals (e.g., I&C Manual, Camp Manual, Welfare & Institutions Code, Remedial Plans, etc.), as required.

39.  Work in cooperation with local law enforcement and Cal Fire to provide, maintain and monitor the youthful offender work and fire crews in order to ensure public safety and fire suppression utilizing staff/youthful offender fire training, fire equipment, tools, methods, etc., as required.

40.  Assess staff/treatment team training needs to effectively implement IBTM interventions and/or Sexual Behavior Treatment Program (SBTP) (e.g. Intro to Treatment, Aggression Interruption Training [AIT], CounterPoint, Substance Abuse, Skill of the Week, Girls Moving On (GMO), BTP curriculum, Advance Practice, SBTP stage work, Positive Reinforcements, etc.) utilizing departmental policies, mandates and training records, as required.

41.  Organize the casework schedule, PSD and observation calendars in order to implement IBTM interventions and/or SBTP based on youth risk needs utilizing CAYASI, staff facilitators, casework monthly reports, etc., on a monthly basis or as needed.

42.  Monitor the casework schedule, PSD and observation calendars in order to implement IBTM interventions and/or SBTP based on youth risk needs utilizing CAYASI, staff facilitators, casework monthly reports, etc., on a daily basis.

43.  Evaluate staff proficiency in delivering the IBTM and/or SBTP interventions in order to ensure program fidelity utilizing Quality Assurance protocols on a daily basis.

44.  Ensure staff are consistently delivering cognitive-behavioral interventions as designed and use the strength-based Positive Reinforcement System and Youth Incentive Program to reinforce desired behavior in accordance with IBTM interventions utilizing the star chart, positive checks, etc., on an ongoing basis.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of attitudes, problems, behaviors, principles, techniques, methods and trends in the treatment and training of youthful offenders to correct negative behaviors and promote socially acceptable behaviors.

K2.  Comprehensive knowledge of the purpose, organization and administrative practices of the Juvenile Parole Board and the California Department of Corrections and Rehabilitation (CDCR) in order to provide direction and guidance for youthful offenders utilizing the Integrated Behavioral Treatment Model (IBTM).

K3.  Advanced knowledge of the principles and techniques of custody, supervision, discipline, and security of youthful offenders to provide a safe and secure work and living environment.

K4.  Comprehensive knowledge of the principles and techniques of personnel management, organization, administration and employee supervision and training to effectively provide guidance, direction and leadership to assigned staff.

K5.  Comprehensive knowledge of a manager’s responsibility in promoting equal opportunity in hiring and employee development to ensure an environment free of discrimination, violence and harassment for youthful offenders and staff.

K6.  Comprehensive knowledge of the administration of collective bargaining agreements, labor management relations policies and grievance handling in order to ensure compliance for employee related work issues and conditions (e.g., shifts, posting patterns, workload, etc.).

K7.  Basic knowledge of the principles and practices of organization administration including program planning, monitoring, evaluating and budgeting in order to effectively manage youthful offender treatment programs.

K8.  Comprehensive knowledge of training and motivational techniques in order to enhance staff development and promote a cohesive work/living environment.

K9.  Comprehensive knowledge of the principles and techniques of personnel management and employee supervision in order to ensure appropriate management and accountability of treatment team staff members.

K10.  Comprehensive knowledge of the IBTM risk factors of youthful offenders in order to identify individual treatment/behavioral issues and access appropriate resources.

K11.  Comprehensive knowledge of diverse racial and cultural characteristics of youthful offenders and how these characteristics impact the correctional setting in order to maintain a safe and secure work/living environment.

K12.  Comprehensive knowledge of the practices and techniques of recreation, academic, vocational education and counseling in order to provide the most effective case plan for youthful offenders.

K13.  Advanced knowledge of departmental and institutional policies in order to ensure compliance with all CDCR rules, regulations and mandates.

K14.  Advanced knowledge of provisions and procedures of the Disciplinary Decision Making System (DDMS) and Wards Rights/Grievance System in order to ensure due process and compliance with departmental requirements.

K15.  Comprehensive knowledge of departmental programs (e.g., health and safety, training, suicide prevention, use of force, staff assault reviews/committee, etc.) in order to ensure compliance with departmental requirements and mandates.

K16.  Comprehensive knowledge of departmental Remedial Plans in order to ensure services are provided to the youthful offender population in compliance with departmental requirements and mandates.

K17.  Comprehensive knowledge of progressive discipline and corrective actions to initiate adverse action with assigned staff to correct substandard behavior/performance.

K18.  Comprehensive knowledge of the IBTM components to include CA-Youth Assessment Screening Instrument (CA-YASI), Cognitive Behavioral Interventions, Strength Based Positive Reinforcement Systems and Youth Incentive Program to reinforce desired behavior.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Formulate programs for the treatment and training of youthful offenders committed to the care of the CDCR in order to educate and rehabilitate.

A2.  Apply the principles, techniques and trends in the development of a treatment program for youthful offenders.

A3.  Communicate effectively at a level necessary to establish and maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders.

A4.  Establish and maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders.

A5.  Review case plans and assessments to provide recommendations to staff in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.

A6.  Coordinate an integrated team approach consisting of staff representing the disciplines of security, casework, medical, mental health, counseling, recreation and the academic/vocational education program in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.

A7.  Apply fair, firm and consistent discipline to staff and youthful offenders in order to maintain accountability, due process and promote a safe and secure work/living environment.

A8.  Prepare various documents (e.g., log notes, e-mails, reports, compliance reviews, outcomes, recommendations, audits, etc.), to disseminate and communicate information

A9.  Analyze situations accurately in order to make appropriate decisions and take timely and effective action.

A10.  Think and act quickly in emergencies to ensure the safety and security of staff, youthful offenders and the public.

A11.  Supervise, plan, organize, direct and monitor the work of others in order to ensure the effectiveness of program operations by meeting deadlines, time constraints and adjusting to changes and assignments.

A12.  Train, evaluate, monitor and discipline subordinate staff in order to develop staff, maintain accountability and promote a safe and secure work/living environment.

A13.  Promote Equal Employment Opportunity (EEO) within the workplace which is free of discrimination and harassment to meet the department’s EEO objectives.

A14.  Effectively utilize departmental approved data processing systems for information input, retrieval and oversight.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Demonstrate emotional maturity and stability to provide a positive example for staff, youthful offenders and the public.

PC2.  Demonstrate an empathetic and objective understanding of the programs of youthful offenders.

PC3.  Demonstrate the ability to work impartially with and accept the various racial, ethnic and cultural differences of staff and the youthful offenders in custody.

PC4.  Demonstrate the ability to inspire the respect and confidence of staff and youthful offenders.

PC5.  Demonstrate leadership characteristics and good judgment.

PC6.  Demonstrate honesty when communicating with staff, youthful offenders and the public.

PC7.  Demonstrate integrity in working relationships with staff, youthful offenders and the public.

PC8.  Demonstrate tact when communicating with staff, youthful offenders and the public.

PC9.  Demonstrate patience to deal with staff and youthful offenders in a variety of situations.

PC10.  Demonstrate high moral standards and adhere to the Departmental Code of Ethics.

PC11.  Demonstrate punctuality and commitment to work irregular hours, including weekends and holidays and to report for duty at any time emergencies arise.

PC12.  Demonstrate sound physical, mental and emotional health to perform assigned duties.

PC13.  Demonstrate sufficient strength, endurance and physical agility necessary to meet the demands of the job.

PC14.  Present a neat personal appearance to represent the department.

PC15.  Demonstrate keenness of observation to monitor the tone of the program.

PC16.  Demonstrate a continuous satisfactory record as a law-abiding citizen.

PC17.  Demonstrate a willingness to travel.

PC18.  Work with staff to implement changes within the treatment programs.

PC19.  Make recommendations to the appropriate institution administrator regarding procedural changes.

PC20.  Demonstrate the ability to adapt effectively to change.

PC21.  Demonstrate the ability to effectively communicate.

PC22.  Demonstrate the ability to elicit cooperation from youthful offenders and staff.

PC23.  Demonstrate a cohesive attitude when working with others.

PC24.  Demonstrate a goal oriented, solution focused attitude.

KSAPCs highlighted in bold text are not currently on the SPB classification specification