BACKGROUND INFORMATION
Date of Study: September 16 – 25, 2019
Collective Bargaining Identification: BU 6, Corrections
Job Analysis Conducted By: Frances Vasquez, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 126 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated September 26, 2019.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
Initial KSAPC Listing
1. Supervise Parole Agents performing parole work to ensure proper supervision of parolees with referrals for services and monitor compliance of the conditions of parole and adjustment within the community by utilizing field/home contacts, office visits, Electronic Monitoring (e.g., Global Positioning Systems [GPS], In-Home Detention, Urinalysis Testing [UA] and collateral contacts), in accordance to departmental policy, DOM, MOU, and state/federal laws.
2. Arrange pre-release programs for adult offenders released from institutions to include county jail facilities to assist in a successful reintegration back into the community utilizing available resources (e.g., Residential Multi-Service Center [RMSC], community substance abuse programs, Day Reporting Centers [DRC], etc.), in accordance to departmental policy, DOM, MOU, and state/federal laws.
3. Provide the full range of parole services by supervising parolee/releasee caseload to monitor compliance of the conditions of parole and adjustment within the community utilizing field/home contacts, office visits, electronic monitoring (e.g., GPS, In-Home Detention), UA Testing, collateral contacts, in accordance to departmental policy, DOM, MOU, and state/federal laws.
4. Conduct investigations when a parole violation or criminal behavior is suspected which include such activities as interviewing, interrogation, surveillance, search and seizure, arrest, collecting and storing evidence, and participating in administrative hearings or judicial proceedings by preparing comprehensive reports for the adjudicating authority, in accordance to departmental policy, DOM, MOU, and state/federal laws.
5. Provide mandated information regarding parolee’s/releasee’s current location, pending release and community adjustment, to victim(s), parolee’s/releasee’s appropriate family members, law enforcement and governmental agencies utilizing case factors, in accordance to departmental policy, DOM, MOU, and state/federal laws.
6. Complete an assessment of the parolee/releasee by reviewing all the case factors in the pre-parole file and collaboration with institutions, in order to ensure requirements are met utilizing Correctional Offender Management Profiling for Alternatives Sanctions (COMPAS), in accordance to departmental policy, DOM, MOU, and state/federal laws.
7. Prepare management reports to provide required information regarding caseload/workload management utilizing computers/databases/technology and CDCR forms, in accordance to departmental policy, DOM, MOU, and state/federal laws.
8. Provide training on parole mandates to California Department of Corrections and Rehabilitation (CDCR) staff and contracted service providers to increase their knowledge of parole functions and scope of authority utilizing interpersonal skills, professional and personal knowledge, informational packages, and meetings, in accordance to departmental policy, Department Operations Manual (DOM), Memo Of Understanding (MOU), and state/federal laws.
9. Review casework recommendations by Parole Agents to ensure compliance utilizing case reviews/case conference reviews, audits, violations reports and discharge reviews, and containment team meetings, in accordance to departmental policy, Department Operations Manual (DOM), Memo Of Understanding (MOU), and state/federal laws.
10. Review employment and treatment programs to ensure parolee/releasee program participation utilizing computers/databases/technology and CDCR forms, in accordance to departmental policy, DOM, MOU, and state/federal laws.
11. Evaluate the performance of staff to aid in their professional development to ensure performance objectives/standards are met by monitoring work assignments, case reviews/case conference reviews, case audits and training, in accordance to departmental policy, DOM, MOU, and state/federal laws.
12. Complete an assessment of the parolee/releasee by reviewing all the case factors in the pre-parole file and collaboration with institutions, in order to ensure requirements are met utilizing Correctional Offender Management Profiling for Alternatives Sanctions (COMPAS), in accordance to departmental policy, DOM, MOU, and state/federal laws.
13. Address criminogenic needs for parolees who have identified needs (e.g., employment, housing, medical care, counseling, education, social activities, etc.) to promote successful reintegration and public safety utilizing departmentally approved risk and needs assessment tools and other case factors, in accordance to departmental policy, DOM, MOU, and state/federal laws.
14. Act as a liaison/representative for CDCR between law enforcement, public agencies, contracted service providers and the community by coordinating, facilitating, and disseminating information in meetings and conferences, in accordance to departmental policy, DOM, MOU, and state/federal laws.
15. Perform administrative duties (e.g., Parole Violation Disposition Tracking System [PVDTS], review reports, etc.) in the parole unit/complex to facilitate public/office safety and continuous parole supervision in the absence of the Unit Supervisor, in accordance to departmental policy, DOM, MOU, and state/federal laws.
16. Conduct parole searches of a parolee/releasee to ensure compliance with conditions of parole and public safety utilizing departmentally approved safety equipment, staff and other law enforcement agencies, in accordance to departmental policy, DOM, MOU, and state/federal laws.
17. Apprehend parolee/releasee, who’s suspected of involvement in criminal activities, violations of parole, or is a danger to self/others to promote public safety utilizing allied agencies, collateral contacts, and departmental approved safety equipment, in accordance to departmental policy, DOM, MOU, and state/federal laws.
18. Represent CDCR in administrative or judicial proceedings for parole violations or criminal behavior to serve as a witness by testifying to specific case knowledge ensuring due process, in accordance to departmental policy, DOM, MOU, and state/federal laws.
19. Conduct random drug/alcohol testing of parolee/releasee to ensure compliance with special conditions of parole utilizing testing results or Statement of Admission, in accordance to departmental policy, DOM, MOU, and state/federal laws.
20. Respond to inquiries/correspondence from stakeholders regarding parolee/releasee current status to provide pertinent information on a need to know basis utilizing available resources, in accordance to departmental policy, DOM, MOU, and state/federal laws.
21. Manage the progressive discipline process to improve employee performance or address issues of substandard performance by utilizing employee counseling, training, Employee Assistance Program (EAP), Peer Support, etc., in accordance to departmental policy, DOM, MOU, and state/federal laws.
22. Participate in the hiring process to ensure diversity and hiring of qualified candidates to fill vacant positions by conducting interviews, and evaluation and selection of individuals, in accordance to departmental policy, DOM, MOU, State Personnel Board, and state/federal laws.
23. Respond to employee grievances to address and resolve issues utilizing various resources, in accordance to departmental policy, DOM, MOU, and state/federal laws.
24. Provide transportation for parolee/releasee, family members, victims, and witnesses to accomplish CDCR goals and objectives utilizing a state vehicle, in accordance to departmental policy, DOM, MOU, and state/federal laws.
25. Participate in mandatory training to maintain proficiency and officer/public safety utilizing training facilities, in-service training, videos, bulletins/lectures, in accordance to departmental policy, DOM, MOU, and state/federal laws.
26. Conduct case conferences with supervisors to determine a course of action (e.g., arrests, parole violations, remedial sanctions, etc.) utilizing case factors, available resources, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
27. Maintain parolee/releasee field file to provide accurate information for appropriate supervision and public safety utilizing organizational and workload management skills, in accordance to departmental policy, DOM, MOU, and state/federal laws.
28. Assess parolees/releasees for inclusion into specialized caseloads to enhance public safety by monitoring, coordinating and tracking Parole and Community Team (PACT) participation, working with social services/law enforcement agencies, utilizing case factors, available resources, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
29. Respond to appeals from parolees/releasees/inmates in an effort to resolve their issues utilizing case factors, available resources, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
30. Assign a pre-parole file to a Parole Agent ensuring the parole plan is appropriate utilizing case factors, available resources, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
31. Make probable cause determinations to determine if parole hold is to be retained utilizing the activity report (CDCR 1502B), case conference, field file and law enforcement information, in accordance to departmental policy, DOM, MOU, and state/federal laws.
32. Review Agent of Record (AOR) recommendations of technical or law violations to ensure public safety utilizing field files, knowledge of parole policy and procedures, case conferences, remedial sanctions, or petitions to court, in accordance to departmental policy, DOM, MOU, and state/federal laws.
33. Effectively track all remedial sanctions and petitions sent to the local counties court system to ensure revocation timeframes are met utilizing PVDTS, Strategic Offender Management System (SOMS) and other databases, in accordance to departmental policy, DOM, MOU, and state/federal laws.
34. Supervise routine use of safety equipment and vehicles to ensure safety and compliance utilizing logs (e.g., mileage, equipment, and maintenance), physical inspections, and audits, in accordance to departmental policy, DOM, MOU, and state/federal laws.
35. Authorize cash assistance to assist the parolee reintegrating into the community utilizing knowledge of case factors and available resources, in accordance to departmental policy, DOM, MOU, and state/federal laws.
36. Review Interstate Compact and Transfer Investigation Request (TIR) to ensure cases meet transfer criteria within established timeframes utilizing SOMS and Supervision Contacts, in accordance to departmental policy, DOM, MOU, and state/federal laws.
37. Conduct initial interviews with parolee/releasee to promote public safety and continuous parole supervision in the absence of the AOR utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
38. Update parolee/releasee case record information to promote public safety and continuous parole supervision in the absence of the AOR utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
39. Process office/field visits of parolee/releasee to promote public safety and continuous parole supervision in the absence of the AOR utilizing field files/Supervision Contacts and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
40. Respond to emergencies with the assistance of outside agencies, if necessary, to facilitate public/office safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/ROS and available computer systems, in accordance to departmental policy, DOM, MOU, and state/federal laws.
41. Assist in office/field arrests to promote public safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
42. Screen incoming phone calls from the community and allied agencies to promote public safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.
43. Complete Lifer Parole Plans by reviewing case factors in the pre-parole file and collaborating with the Board of Parole Hearings (BPH), DAPO, and Division of Adult Institution (DAI) to ensure requirements are met utilizing COMPAS, in accordance to departmental policy, DOM, MOU, and state/federal laws.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
Initial KSAPC Listing
K1. Comprehensive knowledge of the functions of the California Department of Corrections and Rehabilitation and paroling authorities in order to effectively accomplish the Department’s mission.
K2. Comprehensive knowledge of the principles, techniques and trends in parole and correctional casework to effectively accomplish the Department’s mission.
K3. Comprehensive knowledge of the methods used and issues involved in the supervision and rehabilitation of parolees/releasees/inmates to effectively accomplish the Department’s mission.
K4. Comprehensive knowledge of the laws, rules and regulations pertaining to prisons, probation and parole to effectively accomplish the Department’s mission.
K5. Comprehensive knowledge of the principles and methods of conducting investigations as it relates to parolees/releasees/inmates to effectively accomplish the Department’s mission.
K6. Comprehensive knowledge of laws of arrest, rules of evidence and court procedures required to effectively deal with violations and conditions of parole.
K7. Comprehensive knowledge of the organizations, facilities, services of public and private welfare and employment agencies available to parolees/releasees to assist with successful reintegration into the community.
K8. Comprehensive knowledge of the functions and procedures of federal, state and local law enforcement agencies in order to effectively accomplish the Department’s mission.
K9. Comprehensive knowledge of employment conditions and opportunities in California and facilities available for instruction, training and placement of parolees/releasees/inmates in order to effectively accomplish the Department’s mission.
K10. Comprehensive knowledge of firearm as it applies to its safe operation and manipulation to ensure staff/public safety.
K11. Comprehensive knowledge of the functions and procedures of interstate parole in order to effectively accomplish the Department’s mission.
K12. Comprehensive knowledge of vocational and education counseling methods in order to assist parolees/releasees with successful reintegration into the community.
K13. Comprehensive knowledge of the principles and techniques of personnel management and supervision in order to effectively direct and manage district operations.
K14. Comprehensive knowledge of the Department’s Sexual Harassment/Equal Employment Opportunity (EEO) policies and procedures in order to be in compliance.
K15. Comprehensive knowledge of a supervisor’s responsibility for promoting EEO in hiring, employee development and promotion and for maintaining a work environment free of harassment and discrimination.
K16. Comprehensive knowledge of the labor-management relationship under the collective bargaining law to ensure compliance with Memorandum of Understanding (MOU) and departmental directives.
K17. Comprehensive knowledge of training principles and techniques in order to appropriately train staff.
K18. Comprehensive knowledge of the mission and functions of various federal, state and local law enforcement agencies and courts in order to develop, facilitate, maintain and promote good working relationships.
K19. Comprehensive knowledge of CDCR’s computer databases/technology to produce various written documents, reports and administer training.
K20. Comprehensive knowledge of the Department’s use of force policies and procedures and the levels/options available to be in compliance.
K21. Comprehensive knowledge of the appeal process in order to review, resolve, respond and track appeals within the specified time constraints.
K22. Comprehensive knowledge of Interstate Compact and Transfer Investigation Request (TIR) procedures to ensure adherence to established policies and guidelines.
K23. Comprehensive knowledge of field arrests and tactical procedures to ensure the safety of law enforcement personnel, public and adult offenders.
K24. Basic knowledge of the principles of organization, public administration and budgeting to effectively request operational resources, forecast expenditure needs of the unit and remain within budgetary constraints.
K25. Comprehensive knowledge of court mandated decisions (e.g., Armstrong, Clark, etc.) to ensure due process procedures to effectively carry out the Department’s mission.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
Initial KSAPC Listing
A1. Plan the work of appropriate staff in order to achieve the Department’s vision, values, mission and goals.
A2. Organize the work of appropriate staff in order to achieve the Department’s vision, values, mission and goals.
A3. Direct the work of appropriate staff in order to achieve the Department’s vision, values, mission and goals.
A4. Secure the cooperation of individuals and agencies interested in placement and parole work in order to achieve the Department’s vision, values, mission and goals.
A5. Analyze situations accurately in order to determine and implement an effective and appropriate course of action as it pertains to parole duties.
A6. Prepare reports (e.g., training, operational plans, use of force, parolee records, etc.) to retain critical data/information for litigation, historical data/past practice and managerial resources.
A7. Communicate effectively both verbally and in writing in order to provide information and direction to train staff, promote and maintain confident and cooperative relationships with others (e.g., departmental employees, contract employees, volunteers, the public and other state agencies) to meet the Department’s mission.
A8. Effectively contribute to the Department’s Equal Employment Opportunity objectives to ensure a workplace free of harassment and discrimination.
A9. Use computer equipment to create documents, query, input, retrieve and update database information to monitor, track and supervise parolee/releasee caseload.
A10. Enforce laws, rules, regulations and departmental policy to promote socially acceptable attitudes and behaviors within the parolee population.
A11. Provide training to staff in order to create a knowledgeable workforce to ensure staff produce quality work.
A12. Effectively communicate with individuals of diverse cultural backgrounds to maintain a professional and ethical work environment.
A13. Prepare comprehensive and accurate casework reports that record essential elements of information pertaining to adult offenders using databases and personal computers to support evidence based decisions.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Personal Characteristics:
Initial KSAPC Listing
SPC1. Demonstrate interest in and enthusiasm for working with parolees/releasees/inmates in order to effectively accomplish the Department’s mission.
SPC2. Ability to develop the respect and confidence of community agencies, law enforcement personnel, the public, adult parolees/releasees/inmates and their relatives to meet the Department’s mission.
SPC3. Willingness to travel throughout the State and perform work requiring some evening hours and a willingness to respond to emergencies at any time.
SPC4. Emotional maturity and stability in order to respond effectively during high stress situations.
SPC5. Normal or corrected to normal hearing to be in compliance with Peace Officer Standards and Training (POST).
SPC6. Normal or corrected to normal vision in order to be in compliance with POST.
SPC7. Physical ability to effectively carry out the duties and responsibilities of the position.
SPC8. Demonstrate tact and integrity on and off duty in order to effectively accomplish the Department’s mission.
KSAPCs highlighted in bold text are not currently on the SPB classification specification