{"id":3124,"date":"2019-06-13T17:07:04","date_gmt":"2019-06-13T17:07:04","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/careers\/?p=3124"},"modified":"2020-05-07T11:26:37","modified_gmt":"2020-05-07T18:26:37","slug":"job-analysis-correctional-case-records-chief","status":"publish","type":"post","link":"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-correctional-case-records-chief\/","title":{"rendered":"JOB ANALYSIS: CORRECTIONAL CASE RECORDS CHIEF"},"content":{"rendered":"\n

BACKGROUND INFORMATION<\/strong><\/h2>\n\n\n\n

Date of Study: <\/strong>May 15, 2006 \u2013 May 17, 2006<\/p>\n\n\n\n

Collective Bargaining\nIdentification: <\/strong>M01<\/p>\n\n\n\n

Job Analysis Conducted By: <\/strong>Lisa D. John, Selection Analyst, Office of Workforce\nPlanning and Selection<\/p>\n\n\n\n

Number of Incumbents: <\/strong>There\nis 1 incumbent in this classification per the State Controller\u2019s Office\nFilled\/Vacant Position Report dated April 2006.<\/p>\n\n\n\n

EDITED TASK LISTING<\/strong><\/h2>\n\n\n\n

NOTE: Each position within this classification may perform\nsome or all of these tasks.<\/em><\/strong><\/p>\n\n\n\n

Task Statements:<\/strong><\/em><\/h3>\n\n\n\n

1.\n Act as an administrative and technical\nconsultant and advisor to others (e.g., Executive, staff, other governmental\nagencies, court officers, law enforcement agencies, attorneys, judges, etc.) in\norder to communicate the processes and needs of case records, etc. utilizing\npersonal knowledge, various databases (e.g., OBIS, RSTS, DDPS, etc.) on a daily\nbasis. <\/p>\n\n\n\n

2.\n Act as a liaison between the Department\nand related governmental agencies (e.g., city, county, State, and Federal),\ncourts, legislators, and other persons in order to communicate on offender\nrecords related matters (e.g., application of sentence and parole laws, control\nof prisoners in institutions and on parole, systems operation and management,\netc.) utilizing personal knowledge, laws, rules and regulations, various\ndatabases (e.g., OBIS, RSTS, DDPS, etc.) on a daily basis. <\/p>\n\n\n\n

3.\n Analyze various legal documents and\nissues (e.g., offender case records, aggravations, and limitations, subpoenas\nand collateral court orders, appellate court decisions, etc.) in order to\nproperly record offenders sentence, provide field records offices with\ndirection and technical information needed, etc. utilizing effective written\nand verbal communication skills, internet, research techniques, laws, rules,\nregulations, various databases (e.g., OBIS, RSTS, DDPS, etc.) on a daily basis.\n<\/p>\n\n\n\n

4.\n Research various legal documents and\nissues (e.g., offender case records, aggravations, and limitations, subpoenas\nand collateral court orders, appellate court decisions, etc.) in order to\nproperly record offenders sentence, provide field records offices with\ndirection and technical information needed, etc. utilizing effective written\nand verbal communication skills, internet, research techniques, laws, rules,\nregulations, various databases (e.g., OBIS, RSTS, DDPS, etc.) on a daily basis.\n<\/p>\n\n\n\n

5.\n Analyze and interpret appropriate laws,\nrules, regulations, Departmental policies and procedures, administrative\nstandards\/policies, and provisions of applicable court decisions\/commitment\norders, etc. in order to disseminate direction\/ information out to the field,\nensure uniform case records application, processing, maintenance, and control\nof offenders records within the departmental records system and accuracy and content\nof local records and for accuracy of sentence, parole, and release date\ncalculations, etc. utilizing personal knowledge, laws, rules, regulations,\nDepartmental policies and procedures, administrative standards\/ policies and\nprovision of applicable court decisions\/commitment orders, etc. on a daily\nbasis. <\/p>\n\n\n\n

6.\n Calculate offenders release and\ndischarge dates, applying credits and enhancements, sentence, parole, BPH\ndecisions, and release data in order to appropriately release\/ discharge\noffenders, etc. utilizing personal knowledge, court decisions, laws, rules\nregulations, Departmental policies and procedures, calculator, forms, etc. as\nneeded. <\/p>\n\n\n\n

7.\n Certify departmental offender records\n(e.g., warrants, legal documents, case records, etc.) in order to comply with\nsubpoenas, court orders, litigation, etc. utilizing personal knowledge,\nofficial certification stamp, embossing seal, etc. as needed. <\/p>\n\n\n\n

8.\n Conduct compliance reviews of the\nvarious case records operations in order to maintain, and control offenders\nrecords, identify and resolve deficiency, ensure uniform case records\noperations, etc. utilizing compliance tool form, personal knowledge, laws,\nrules, regulation, Departmental policies and procedures, etc. on an as needed\nbasis. <\/p>\n\n\n\n

9.\n Develop research projects (e.g.,\nadvanced technological systems, calculation forms, automation, staffing, etc.)\nin order to identify future needs, etc. utilizing statistics, protocols, laws,\nrules, and regulations, etc. on an as needed basis. <\/p>\n\n\n\n

10.\n Oversee research projects (e.g.,\nadvanced technological systems, calculation forms, automation, staffing, etc.)\nin order to identify future needs, etc. utilizing statistics, protocols, laws,\nrules, and regulations, etc. on an as needed basis. <\/p>\n\n\n\n

11.\n Advise Case Records Staff regarding\nBoard of Parole Hearings (BPH) policies and procedures, minutes, and\ninterpretation, research, analysis, and implementation of BPH\u2019s decisions in\norder to maintain a uniform case records operations, comply with BPH\u2019s regulations\nand decisions, etc. utilizing BPH\u2019s regulations and decisions, laws, rules,\nregulations, etc. on a daily basis. <\/p>\n\n\n\n

12.\n Oversee staff in the appropriate\nadministrative processes involved in the legal resolution of criminal charge\nand detainers pending against offenders in California and other State and\nFederal jurisdictions in order to comply with statutory requirements and\nagreements, public safety, releasing to authorities, etc. utilizing\nDepartmental policies and procedures, laws, rules, regulations, Interstate\nAgreements on Detainers, etc. on an as needed basis. <\/p>\n\n\n\n

13.\n Monitor the case records operations and\nprocesses in order to ensure compliance with statutory requirements (e.g.,\nnotifications, registrations, and court-ordered testing requirements, DNA\ncollections, restitution collections, etc.), notify appropriate agencies,\npublic safety, etc. utilizing instructional memos, compliance reviews, court\norders, laws, rules, and regulations, Department of Justice\u2019s regulations, etc.\non an as needed basis. <\/p>\n\n\n\n

14.\n Assist others (e.g., staff, other\nagencies, law enforcement, etc.) in the criminal identification process in\norder to resolve mistaken identities, unlawful incarcerations, etc. utilizing\nfingerprints, photos, rap sheets, case records, etc. on an as needed basis. <\/p>\n\n\n\n

15. \u00a0Operate personal computers and access databases (e.g., central file tracking system, OBIS, RSTS, Distributed Data Processing Systems [DDPS], Automated Release Date Tracking Systems [ARDTS], Automated Transfer Systems [ATS], Law Enforcement Agency Distribution Systems [LEADS], CLETS, IPTS, etc.) in order to update offender information, research, effectively communicate verbally and in writing, respond to agency and public requests, provide training, Budget Change Proposals (BCPs), create reports, etc. utilizing inter\/intranet, computer programs (e.g., Word, Excel, etc.), computer skills, operating knowledge, effective communication skills, etc. on a daily basis. <\/p>\n\n\n\n

16.\n Train Case Records staff on offender\nrecord related matters, departmental case records record-keeping, statute,\ncalculations, sentencing laws, etc. in order to develop a knowledgeable case\nrecords staff and ensure a uniform case records system, etc. utilizing training\ntechniques, effective communication skills, personal knowledge, laws, rules and\nregulations, Departmental policies and procedures, conference calls,\nInstructional and Informational memos, DOM, etc. on a regular basis. <\/p>\n\n\n\n

17.\n Review training materials\/lesson plans\n(e.g., modules, etc.) developed and coordinated within the Division of Adult\nParole Operations, Division of Adult Institutions, Board of Parole Hearings,\netc. in order to approve training materials\/lesson plans, accuracy and\ncompliance with laws, rules and regulations, etc. utilizing laws, rules, and\nregulations, Departmental policies and procedures, personal knowledge, etc. on\nan as needed basis. <\/p>\n\n\n\n

18.\n Develop Departmental Case Records\npolicies and procedures in order to govern the departmental uniform case\nrecords system, to communicate with others (e.g., Division of Adult Institutions,\nDivision of Adult Parole Operations, Board of Parole Hearings [BPH], etc.),\nimplement policies and procedures, etc. utilizing personal knowledge, laws,\nrules, and regulations, Departmental policies and procedures, etc. on an as\nneeded basis. <\/p>\n\n\n\n

19.\n Administer Departmental Case Records\npolicies and procedures in order to govern the departmental uniform case\nrecords system, to communicate with others (e.g., Division of Adult\nInstitutions, Division of Adult Parole Operations, Board of Parole Hearings [BPH],\netc.), implement policies and procedures, etc. utilizing personal knowledge,\nlaws, rules, and regulations, Departmental policies and procedures, etc. on an\nas needed basis. <\/p>\n\n\n\n

20.\n Represent the Department as the subject\nmatter expert and custodian of records, in formal or informal settings,\nregarding legal proceedings, State Personnel Board hearings, workers\ncompensation hearings, meetings, conferences, etc. in order to obtain and\nreport information and\/or represent the Department, to comply with court orders\nas an expert witness before Grand Jury and State and Federal courts, etc.\nutilizing personnel\/investigative records, interpersonal communication skills,\nprofessionalism, personal expertise, case records knowledge, etc. as needed\nand\/or upon request. <\/p>\n\n\n\n

21.\n Oversee (directly or indirectly) the\nwork of various Case Records Staff (e.g., CCR Administrators, Analysts,\nclerical staff, etc.) in order to comply with laws, rules and regulations,\nmaintain integrity of the information on the offenders records, to ensure\naccurate work, processes are complete and accurate, etc. utilizing personal\nknowledge, effective communications skills, basic supervision skills, etc. on a\ndaily basis. <\/p>\n\n\n\n

22.\n Participate in the employee\ncorrective\/discipline process (e.g., verbal counseling, Employee Counseling\nRecords, Letter of Instruction, adverse action, etc.) in order to improve\nemployee performance or address issues of substandard performance, etc. by\nutilizing various resources (e.g., MOU, SPB laws, rules and regulations, Departmental\npolicies and procedures, etc.) on an as needed basis. <\/p>\n\n\n\n

23.\n Facilitate the hiring process by\nparticipating in interviews, conducting appropriate reference checks,\nevaluating and recommending candidates to fill identified vacant position(s)\nutilizing interpersonal communication skills, various state and Departmental\nforms (e.g., Std 647, etc.) in accordance with the Departmental hiring policies\nand procedures, SPB laws, rules and regulations, etc. on an as needed basis. <\/p>\n\n\n\n

24.\n Evaluate the standard performance of\nCase Records staff by reviewing completion of assigned duties, recognizing\nspecial achievement\/awards, Upward Mobility, Individual Development Plan, etc.\nin order to comply with standard employment policies, departmental policies and\nprocedures, etc. utilizing effective communication skills, standard personnel\npractices, departmental forms, etc. on an as needed basis. <\/p>\n\n\n\n

25.\n Oversee Case Records staff attendance\n(e.g., sick leave usage, vacation requests, etc.) by approving and monitoring,\netc. in order to produce an effective workforce and maintain positive morale,\netc. utilizing effective communication skills, basic supervision\/managerial\nskills, State laws, rules and regulations, MOUs, Departmental policies and\nprocedures, etc. on a daily basis. <\/p>\n\n\n\n

26.\n Advise Case Records staff on\ndepartmental policies and procedures regarding SPB and DPA laws and rules, etc.\nutilizing guidelines mandated by SPB and DPA under the Return to Work, Fitness\nfor Duty, Family Medical Leave Act, Family School Partnership Act, Fair Labor\nStandards Act, Sexual Harassment Prevention, Equal Employment Opportunity,\nEmployee Assistance Program, etc. utilizing effective communication skills,\nknowledge of standard employment policies and procedures, SPB and DPA laws,\nrules, regulation, etc. on an as needed basis. <\/p>\n\n\n\n

27. \u00a0Prepare written documents (e.g., policies and procedures, correspondence, memorandums, respond to grievances, DOM revisions, regulation changes, Bill Analysis, BCPs, etc.) in order to provide various data\/information to staff\/management, public, other legal agencies, offenders families, etc. utilizing effective written communication skills, staff expertise, research, written directives, DOM, Administrative Bulletins, etc. as required. <\/p>\n\n\n\n

28.\n Participate in various\nmeetings\/committees\/teams\/task forces etc. in order to plan, develop and\nimplement projects, policies and procedures, provide two-way communication with\nvarious departments, recommendations, etc. utilizing effective communication\nskills, staff expertise, professional knowledge and experience, court mandates,\nDOM, etc. on an as needed basis. <\/p>\n\n\n\n

29.\n Project and track budget expenditures\n(e.g., office expenditures, monitor contract expenses, etc.) in order to ensure\nexpenditures are within appropriate allocations, etc. utilizing spreadsheets,\ninvoices, contract obligations, etc. on an ongoing basis. <\/p>\n\n\n\n

30.\n Assume responsibility and accountability\nfor the accurate interpretation of laws, administrative standards, court\ndecisions related to processing, maintenance and control of offender records\nwithin the Departmental records system in order to comply with laws, rules and\nregulations, uniform case records, etc. utilizing laws, rules and regulations,\nDepartmental policies and procedures, etc. on a daily basis. <\/p>\n\n\n\n

31.\n Assume the responsibility of\ninstitutional operations support in the absence of the Chief\/Operations Support\n(CEAIII) in order to ensure continued daily operations within various units\nwithin the Division of Adult Institutions, during urgent situations organize\nand direct a variety of staff in resolving the critical issues, etc. utilizing\nappropriate staff, effective communication skills, established policies and\nprocedures, effective managerial skills, etc. on an as needed basis.<\/p>\n\n\n\n

Tasks\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

EDITED KSAPC LISTING<\/strong><\/h2>\n\n\n\n

NOTE: Each position within this classification may perform\nsome or all of these KSAPCs.<\/em><\/strong><\/p>\n\n\n\n

Knowledge of:<\/strong><\/em><\/h3>\n\n\n\n

K1.\n Comprehensive knowledge of sentencing,\nparole, and credit earning laws in order to provide appropriate direction to\nthe case records staff statewide, respond to contacts from\nattorneys\/judges\/others, ensure offender\u2019s commitments are recorded properly, released\nand discharged on time, ensure timely Board of Parole Hearings, identify\nsentencing errors, develop Departmental policies and procedures, etc. <\/p>\n\n\n\n

K2.\n Comprehensive knowledge of the inmate\nclassification process and purposes as it relates to case records processing in\norder to apply appropriate work credits, writing policies and procedures, etc. <\/p>\n\n\n\n

K3.\n Expert knowledge of CDCR\u2019s overall\nactivities, responsibilities, and general functions in order to effectively\ncommunicate to others, develop Departmental policies and procedures, etc. <\/p>\n\n\n\n

K4.\n Expert knowledge of administrative\nprinciples and practices in order to manage the case records operations, to\ninteract with various divisions in the Department and other agencies, etc. <\/p>\n\n\n\n

K5.\n Expert knowledge of documents, forms,\nand processes used in the establishment, maintenance, control, and disposition\nof the offenders\u2019 case in order to process offender movement and determine\nrelease\/discharge dates, effectively communicate to others, identify impacts of\nnew legislation and court decisions, manage the case records operations,\ncontribute towards the CDCR\u2019s mission, etc. <\/p>\n\n\n\n

K6.\n Intermediate knowledge of training\ntechniques, methods and planning in order to determine training needs,\nimplement training programs, evaluate training results, ensure a qualified\nworkforce, provide opportunity for upward mobility and meet the overall mission\nof the CDCR, etc. <\/p>\n\n\n\n

K7.\n Comprehensive knowledge of information\ndisclosure statutes in order to appropriately disclose and release information,\netc. <\/p>\n\n\n\n

K8.\n Comprehensive knowledge of CDCRs\u2019\nautomated record-keeping systems (e.g., Offender Based Information System\n[OBIS], Automated Release Date Tracking System [ARDTS], Revocation Scheduling\nand Tracking System [RSTS], CA Law Enforcement Telecommunications System\n[CLETS], Distributed Data Processing System [DDPS], etc.) in order to track\nrelease dates, notification and registration requirements, restitution, and\nother agency warrants, testing requirements, enhance existing systems as needed,\netc. <\/p>\n\n\n\n

K9.\n Comprehensive knowledge of the\nmanager\/supervisor\u2019s role in the Department’s Equal Employment Opportunity\nProgram and the processes available to meet EEO objectives in order to ensure a\ndiscriminate-free work environment. <\/p>\n\n\n\n

K10.\n Comprehensive knowledge of principles of\neffective supervision in order to direct and develop Case Records staff and\nstrengthen their abilities, and accomplish the day-to-day operations, etc. <\/p>\n\n\n\n

K11.\n Comprehensive knowledge of the role,\npurpose, policies and procedures of the Board of Parole Hearings (BPH) in order\nto appropriately determine the offender\u2019s status, meet time constraints, comply\nwith BPH decisions, apply time assessments, etc. <\/p>\n\n\n\n

K12.\n Comprehensive knowledge of the personnel\nlaws, rules and regulations (e.g., FMLA, EAP, Fair Labor Standards Act, Family\nSchool Partnership Act, Sexual Harassment Prevention, grievances, MOUs, etc.)\nin order to comply with laws, rules and regulations, and maintain a\nharassment-free work environment, etc.<\/p>\n\n\n\n

K13. \u00a0Advanced knowledge of math computations in order to calculate release dates (e.g., Parole discharge dates, offender release dates, BPH hearing dates, etc.), prepare BCPs, workload analysis, etc. <\/p>\n\n\n\n

K14.\n Broad knowledge of research techniques\nin order to access information and resources, etc.<\/p>\n\n\n\n

K15.\n Expert knowledge of the various resource\nmaterials available to utilize in order to accomplish day-to-day and the\noverall goals of the case records functions, etc. <\/p>\n\n\n\n

K16.\n Extensive knowledge of interviewing\ntechniques in order to conduct a compliance review, hiring interviews, etc. <\/p>\n\n\n\n

K17.\n Advanced knowledge of the appeals\nprocess in order to effectively respond to appeals, inquiries, effectively\ncommunicate case information to staff and assist staff in effectively\ncommunicating with offenders, etc. <\/p>\n\n\n\n

K18.  Expert knowledge of proper access of case\nrecords databases and central file security in order to ensure records\ndepartment deals with security measures appropriately, maintain confidentiality\nand integrity of the information, accountability, etc. <\/p>\n\n\n\n

K19.  Expert knowledge of writing techniques in\norder to prepare correspondence, accurate and concise reports, etc. <\/p>\n\n\n\n

K20.  Advanced knowledge of administrative\nprocesses involved in the legal resolution of criminal charges and detainers\n(e.g., court orders, warrants\/detainers, removal orders, Interstate Agreement\non Detainers, etc.) in order to provide direction to staff, comply with laws,\nrules and regulations, public safety, etc. <\/p>\n\n\n\n

K21.  Advanced knowledge of the use of office\nequipment (e.g., release date calculators, computers, etc.) in order to\naccomplish the day- to-day activities, etc. <\/p>\n\n\n\n

K22.  Expert knowledge of laws, rules, regulations,\nDepartmental policies and procedures pertaining to and those impacting the case\nrecords operations in order to accomplish the day-to-day operations, provide\nappropriate direction to staff and others, develop policies and procedures, to\nensure coordination with other divisions and law enforcement agencies, etc. <\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Skill to:<\/strong><\/em><\/h3>\n\n\n\n

S1.  Skill in analyzing, interpreting, and taking\naction on legal documents, court orders and offender records, etc. in order to\nidentify sentencing discrepancies, resolve discrepancies and irregularities\nwithin offender records, properly record offender\u2019s commitments, calculate\nrelease\/discharge date, comply with court orders, appropriately identify\noffender, ensure appropriate incarceration, etc. <\/p>\n\n\n\n

S2.  Skill in interpreting and applying laws,\nrules and regulations, Departmental policies and procedures in order to comply\nwith required mandates, etc. <\/p>\n\n\n\n

S3.  Skill in effectively preparing\/reviewing\naccurate and concise reports in order to effectively communicate to others,\ndocument critical historical data\/information, anticipate future needs, respond\nto management requests, etc. <\/p>\n\n\n\n

S4.\u00a0 Skill in making arithmetical computations in order to develop BCPs, statistics, Bill Analysis, etc. <\/p>\n\n\n\n

S5.  Skill in prioritizing workload and meet\ndeadlines in order to maintain and manage a multifaceted operation, etc. <\/p>\n\n\n\n

S6.  Skill in effectively communicating (verbal\nand written) in order to provide information and direction, prepare\ncorrespondence, train staff, promote and maintain confident and cooperative\nrelationships with others, to meet the Department\u2019s vision, values, mission,\ngoals and objectives, to promote collaborative participation and enhance morale\nand productivity, etc. <\/p>\n\n\n\n

S7.  Skill in operating office equipment (e.g.,\nfax, personal computer, calculators, databases, etc.) in order to access,\nenter, and retrieve information, to accomplish the day-to-day operations, etc. <\/p>\n\n\n\n

S8.  Skill in progressively performing more\ndifficult and analytical tasks in the correctional case record-keeping process\nin order to provide assistance to the field and work in conjunction with other\nagencies and divisions, ensure appropriate incarcerations and departmental\njurisdiction, comply with court orders, etc. <\/p>\n\n\n\n

S9.  Skill in planning, organizing, and directing\nthe work of subordinate staff in order to achieve the day-to-day operations and\nto comply with laws, rules and regulations, etc. <\/p>\n\n\n\n

S10.  Skill to effectively contribute to the\nDepartment’s equal employment opportunity objectives (e.g., respectable\ntreatment of people, sexual harassment prevention, discrimination prevention,\netc.) in order to ensure a harassment-free work place environment and create\nand maintain an equitable work environment, etc. <\/p>\n\n\n\n

S11.  Skill in planning, organizing, and administering\na major program of division-wide scope in order to comply with legal mandates,\nmeet the Department\u2019s vision, values, mission, goals and objectives, etc. <\/p>\n\n\n\n

S12.  Skill to reason logically, make sound\ndecisions and recommendations, creatively use a variety of analytical\ntechniques and resources to complete work assignments and resolve complex\noperational and supervisory\/managerial problems and provide appropriate\nrecommendations to managers in accordance with the Department\u2019s vision, values,\nmissions and goals, etc. <\/p>\n\n\n\n

S13.  Skill to demonstrate the methods and\ntechniques of supervision\/management (e.g., provide direction and training to\nstaff, counseling and appropriate performance evaluations, employee relations,\nwork scheduling and administrative practices, conflict resolution, maintaining\nexcellent hiring practices, etc.) in order to ensure a productive work force\nand a harassment-free work environment, etc. <\/p>\n\n\n\n

S14.  Skill to provide leadership in all situations\nin order to promote and maintain the Departmental vision, values, mission,\ngoals and objectives, develop an efficient and productive work force, lead a\ntaskforce, etc. <\/p>\n\n\n\n

S15.  Skill to provide training to staff in order\nto create a knowledgeable work force, to enable staff to produce quality work\nand to enhance and\/or provide upward mobility opportunities, etc. <\/p>\n\n\n\n

S16.  Skill to project, plan and prepare for future\nneeds (e.g., budgets, staffing, overtime, training, equipment, supplies, etc.)\nin order to ensure adequate resources to maintain\/manage a case records\noperation, etc.<\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Ability to:<\/strong><\/em><\/h3>\n\n\n\n

A1.  Ability to accurately analyze\nsituations\/issues in order to accomplish the day-to-day tasks and the overall\noperations of the Records Department, etc. <\/p>\n\n\n\n

A2.  Ability to learn, understand, retain, and\nrecall a broad range of highly technical data in order to apply it to\nindividual cases, accomplish the day-to-day tasks and the overall operations of\nthe Records Department, provide information, and make sound decisions and\nrecommendations, etc. <\/p>\n\n\n\n

A3.  Ability to follow verbal and written\ndirection\/instructions in order to accomplish the day-to-day tasks and the\noverall operations of the Records Department, meet the Department\u2019s vision,\nvalues, mission, goals and objectives, etc.<\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Special Personal Characteristics:<\/strong><\/em><\/h3>\n\n\n\n

SPC1.  Capacity for assuming progressively greater\nresponsibility in order to accomplish the day-to-day tasks and the overall\noperations of the Records Department, meet the Department\u2019s vision, values,\nmission, goals and objectives, etc. <\/p>\n\n\n\n

SPC2.  Tact in order to effectively communicate and\ninteract with others without causing conflict, etc. <\/p>\n\n\n\n

SPC3.  Patience\nin order to deal with problematic issues, etc.<\/strong> <\/p>\n\n\n\n

SPC4.  Leadership\nqualities in order to provide guidance to others, setting an example for others\nwhile being held to a higher standard, etc.<\/strong> <\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Working Conditions:<\/strong><\/em><\/h3>\n\n\n\n

WC1.  Willingness to work in a variety of\ncorrectional settings. <\/p>\n\n\n\n

WC2.  Willingness to work various hours, holidays,\nand on call to report for duty at any time an emergency arises or as needed. <\/p>\n\n\n\n

WC3.  Willingness\nto read and use potentially graphic or discomforting information located within\ncentral files, and when testifying in court settings.<\/strong> <\/p>\n\n\n\n

WC4.  Willingness\nto maintain a satisfactory record as a law-abiding citizen to effectively\nperform the duties of the job.<\/strong> <\/p>\n\n\n\n

WC5.  Willingness to travel throughout the state and\nin isolated areas for short periods (e.g., two to three days at a time) and\/or\nextended periods of time (e.g., five or more days at a time). <\/p>\n\n\n\n

WC6.  Willingness\nto abide by and adhere to departmental safety and security policies and\nprocedures\/provisions.<\/strong> <\/p>\n\n\n\n

WC7.  Willingness\nto accept constructive criticism and corrections in order to work cooperatively\nwith others. <\/strong><\/p>\n\n\n\n

WC8.  Willingness\nto comply with tuberculosis screening requirements.<\/strong> <\/p>\n\n\n\n

WC9.  Willingness\nto consistently demonstrate the following characteristics during employment\nwith the California Department of Corrections and Rehabilitation: reliability,\npunctuality, honesty, integrity, empathy towards others, and maintain a calm\nand professional demeanor without extreme emotional reactions. <\/strong><\/p>\n\n\n\n

WC10.  Willingness\nto have and maintain a neat personal appearance and hygiene.<\/strong> <\/p>\n\n\n\n

WC11.  Willingness\nto interact professionally by promoting positive, collaborative, working\nrelations among others (e.g., public, contract staff, offenders, and other\nagency personnel, etc.) from a wide range of cultural backgrounds or lifestyles\nin the course of completing work tasks and assignments.<\/strong> <\/p>\n\n\n\n

WC12.  Willingness\nto participate in departmental legal activities (e.g., expert witness,\ndefendant, material witness, etc.)<\/strong> <\/p>\n\n\n\n

WC14.  Willingness\nto provide instruction or oversight regarding departmental policies,\nprocedures, standards, and practices to others (e.g., employees, outside\nconsultants, and\/or members of the public, etc.)<\/strong> <\/p>\n\n\n\n

WC15.  Willingness\nto respond to changes in the workplace in a positive, professional manner.<\/strong> <\/p>\n\n\n\n

WC16.  Willingness\nto work in a team environment to complete assigned work tasks.<\/strong> <\/p>\n\n\n\n

WC17.  Willingness\nto accept calculated risks and make necessary decisions.<\/strong> <\/p>\n\n\n\n

WC18.  Willingness\nto work in a high volume fast paced environment to effectively perform the\nduties of the job.<\/strong> <\/p>\n\n\n\n

WC19.  Willingness\nto wear safety equipment (e.g., protective vests, whistles, etc.).<\/strong> <\/p>\n\n\n\n

WC20.  Willingness\nto work around peace officers armed with chemical agents and\/or weapons.<\/strong> <\/p>\n\n\n\n

WC21.  Willingness\nto apprise management of situations, actively participate and voice concerns\nalong with possible resolutions in a tactful manner.       <\/strong><\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

BACKGROUND INFORMATION Date of Study: May 15, 2006 \u2013 May 17, 2006 Collective Bargaining Identification: M01 Job Analysis Conducted By: […]<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"categories":[2],"class_list":["post-3124","post","type-post","status-publish","format-standard","hentry","category-job-analysis"],"yoast_head":"\nJOB ANALYSIS: CORRECTIONAL CASE RECORDS CHIEF - CDCR Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-correctional-case-records-chief\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOB ANALYSIS: CORRECTIONAL CASE RECORDS CHIEF - 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