{"id":3317,"date":"2019-06-13T22:07:00","date_gmt":"2019-06-13T22:07:00","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/careers\/?p=3317"},"modified":"2023-09-08T16:50:44","modified_gmt":"2023-09-08T23:50:44","slug":"job-analysis-personnel-technician-i","status":"publish","type":"post","link":"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-personnel-technician-i\/","title":{"rendered":"JOB ANALYSIS: PERSONNEL TECHNICIAN 1"},"content":{"rendered":"\n

BACKGROUND INFORMATION<\/strong><\/h2>\n\n\n\n

Date of Study: <\/strong>January 4, 2010 \u2013 January 7, 2010<\/p>\n\n\n\n

Collective Bargaining\nIdentification: <\/strong>R01<\/p>\n\n\n\n

Job Analysis Conducted By:<\/strong>\nAlison Torngren, Associate Personnel Analyst,\nOffice of Workforce Planning and Selection<\/p>\n\n\n\n

Number of Incumbents: <\/strong>There are 21 incumbents in this classification per\nDepartment of Corrections Filled\/Vacant Position Report dated December 2009.<\/p>\n\n\n\n

EDITED TASK LISTING<\/strong><\/h2>\n\n\n\n

NOTE:\nEach position within this classification may perform some or all of these\ntasks.<\/em><\/strong><\/p>\n\n\n\n

Task Statements:<\/em><\/strong><\/h3>\n\n\n\n

1.\n Interpret written material for customers\n(e.g., candidates, program contacts, supervisory\/management staff, etc.) to\nfacilitate the selection and certification processes utilizing reference\nmaterial, State Personnel Board (SPB), and online systems under the general\ndirection of supervisory\/management staff. <\/p>\n\n\n\n

2.\n Edit written material (e.g., exam\nnotices, candidate pools, exam schedules, etc.) for customers to facilitate the\nselection and certification processes utilizing reference material, SPB, and\nonline systems under the general direction of supervisory\/management staff. <\/p>\n\n\n\n

3.\n Develop accurate written communication\n(e.g., contact letters, emails, exam notices, etc.) for customers to convey\nselection and certification information\/processes utilizing proper writing\nstandards under the general direction of supervisory\/management staff. <\/p>\n\n\n\n

4.\n Analyze selection and certification data\n(written and statistical) for customers to ensure accuracy of: competitors,\neligibles, scores, lists, candidate pools, etc. utilizing reference material,\nSPB, and online systems under the general direction of supervisory\/management\nstaff. <\/p>\n\n\n\n

5.\n Follow oral and written instructions in\norder to perform selection and certification processes for customers utilizing\nreference material, SPB, and online systems as needed. <\/p>\n\n\n\n

6.\n Present clear and concise verbal\ncommunications to customers in order to convey selection and certification\ninformation\/processes utilizing proper communication principles as needed. <\/p>\n\n\n\n

7.\n Develop clear and concise written\nreports for customers in order to convey selection and certification\ninformation\/processes utilizing proper writing standards under the general\ndirection of supervisory\/management staff. <\/p>\n\n\n\n

8.\n Perform\nthe automated selection functions associated with an examination to maintain\ncandidate and examination records (i.e., update, change, add and delete)\nutilizing reference material, SPB, and online systems as needed.<\/strong> <\/p>\n\n\n\n

9.\n Identify\nand research automated selection and\/or certification online system problems to\nresolve discrepancies, correct and report system errors, and learn new methods\nutilizing personal knowledge and experience, reference material, and SPB under\nthe general direction of supervisory\/management staff.<\/strong> <\/p>\n\n\n\n

10.\n Review and interpret examination\napplications for approved and unapproved experience combining qualifying\nexperience and\/or education patterns to determine if minimum qualifications are\nmet in accordance with SPB laws and rules, policies and procedures and established\nguidelines governing the selection process, utilizing reference material (e.g.,\nselection manual, 511B, class specification, examination bulletin, etc.) and\ninternal staff under the general direction of supervisory\/management staff. <\/p>\n\n\n\n

11.\n Respond to candidates both verbally and\nin writing who have received an examination acceptance\/rejection notice to\nconvey selection information\/processes utilizing proper writing standards,\nreference material (e.g., selection manual, 511B, class specification, examination\nbulletin, etc.) and internal staff as needed. <\/p>\n\n\n\n

12.\n Code accepted\/rejected examination\napplications for preparation to enter into SPB\u2019s automated system in accordance\nwith SPB laws and rules, policies and procedures and established guidelines\ngoverning the selection process, utilizing personal knowledge and experience,\nreference material (flag codes), and SPB as needed. <\/p>\n\n\n\n

13.\n Obtain\nand secure testing sites to administer the selection process utilizing personal\nknowledge and experience, reference material, and recommendations from internal\nstaff under the general direction of supervisory\/management staff.<\/strong> <\/p>\n\n\n\n

14.\n Recommend\nexamination testing locations based on candidate information to create the most\nconvenient and cost effective logistics for examination administration\nutilizing personal knowledge and experience, reference material, and\nrecommendations from internal staff as needed.<\/strong> <\/p>\n\n\n\n

15.\n Schedule candidates for examinations to\nadminister the selection component utilizing candidate county codes, facility\ncodes, personal knowledge and experience, reference material, and\nrecommendations from internal staff as needed. <\/p>\n\n\n\n

16.\n Prepare required examination materials\nfor candidates, proctors, and\/or panel members to administer the selection\ncomponent utilizing reference material, office equipment\/supplies, and shipping\nmethods as needed. <\/p>\n\n\n\n

17.\n Prepare selection history files and\/or\ncertification archive documents in order to maintain prior selection\nadministration information and\/or certification processes by utilizing office\npolicies and procedures and record retention schedules, as required. <\/p>\n\n\n\n

18.\n Interpret civil service merit laws, SPB\nrules and policies, and departmental policies and procedures for customers to\nensure compliance utilizing reference material and SPB under the general\ndirection of supervisory\/management staff. <\/p>\n\n\n\n

19.\n Order\ncertification lists and contact letters at the request of customers to develop\nviable candidate pools by utilizing the SPB automated system, reference\nmaterial, program liaisons and office policies and procedures as requested.<\/strong>\n<\/p>\n\n\n\n

20.\n Provide consultation to program\nliaisons, supervisory, management and\/or institutional personnel staff to\nconvey selection and\/or certification information\/processes utilizing written\nand verbal skills, reference material and internal staff under the general\ndirection of supervisory\/management staff. <\/p>\n\n\n\n

21.\n Perform\nautomated certification functions to maintain eligible records (i.e., update,\nchange, activate and\/or deactivate) and list maintenance utilizing reference\nmaterial, SPB, and online systems as needed.<\/strong> <\/p>\n\n\n\n

22.\n Develop\nviable candidate pools for hiring programs in order to provide hiring options\nto fill vacancies utilizing SPB\u2019s automated system and reference material in\naccordance with SPB laws and rules, policies and procedures and established\nguidelines governing the selection process.<\/strong> <\/p>\n\n\n\n

23.\n Review\nand input all incoming Request for Position Action\/Appointment\u2019s (RPA\u2019s) into\nthe Human Resources Tracking System (HRTS) in order to monitor hiring document\napproval process utilizing office equipment, reference material and automated\nsystems as required.<\/strong> <\/p>\n\n\n\n

24.\n Respond to eligibles both verbally and\nin writing who have requested eligibility and\/or status changes on\ncertification lists (e.g., address changes, eligibility status, location\npreferences, etc.) utilizing writing and verbal skills, reference material, and\ninternal staff under the general direction of supervisory\/management staff. <\/p>\n\n\n\n

25.\n Facilitate\ntransfer of eligibility list requests from customers in order to assist in\nmanaging list eligibility utilizing reference material in accordance with SPB\nrules and regulations as requested.<\/strong> <\/p>\n\n\n\n

26.\n Facilitate\nappropriate list requests from customers in order to provide hiring options\nutilizing reference material and SPB staff in accordance with SPB rules and\nregulations as requested. <\/strong><\/p>\n\n\n\n

27.\n Communicate\nin a professional and effective manner with others to establish cooperative\nworking relationships maintaining confidentiality in all situations utilizing\ntact and interpersonal skills on a daily basis. <\/strong><\/p>\n\n\n\n

28.\n Act as proctor and\/or chairperson to\nadminister examinations in accordance with SPB laws and rules and established\nguidelines governing the selection process utilizing proctor\/chairperson\ninstructions\/manuals, test materials, etc., as needed and\/or requested by\nmanagement. <\/p>\n\n\n\n

29.\n Review\nand audit selection and\/or certification documents to ensure\nemployment\/eligible lists are accurate and in compliance with SPB laws and\nrules, policies and procedures, and established guidelines governing the\nselection process, utilizing office equipment and automated systems as needed.<\/strong>\n<\/p>\n\n\n\n

30.\n Provide\ninput in the development of selection and\/or certification office procedures to\nensure consistency and streamline processes utilizing personal knowledge and\nexperience, internal staff resources, and reference materials as needed.<\/strong> <\/p>\n\n\n\n

31.\n Organize\nworkload in priority order to ensure deadlines are met utilizing exam\ntimeframes, calendars, performance measures, tickler files, etc. as required.<\/strong>\n<\/p>\n\n\n\n

32.\n Reconcile\nautomated selection and\/or certification error reports to identify and resolve\ndiscrepancies utilizing error reports, reference materials, automated systems,\npersonal knowledge and experience, and internal staff resources as required.<\/strong>\n<\/p>\n\n\n\n

33.\n Assist Selection Analysts in finalizing\nexamination documents (e.g., bulletins, written tests, Education and Experience,\netc.) utilizing office equipment, reference material, and verbal and written\ncommunication skills under general guidance of assigned analyst. <\/p>\n\n\n\n

34.\n Foster cooperative working relationships\nwith internal (Selection Analysts, peers, and Supervisors\/Managers) and\nexternal staff (Personnel Liaisons and Personnel Analysts) to promote teamwork\nand produce efficient work processes utilizing tact, professionalism, and\ninterpersonal skills on a daily basis.<\/p>\n\n\n\n

Tasks\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

EDITED KSAPC LISTING<\/strong><\/h2>\n\n\n\n

NOTE: Each position within this classification may perform\nsome or all of these KSAPCs.<\/em><\/strong><\/p>\n\n\n\n

Knowledge of:<\/em><\/strong><\/h3>\n\n\n\n

K1.\n Basic knowledge of communication\nprinciples and techniques (e.g., grammar, spelling, punctuation, and modern\nEnglish usage, etc.) in order to communicate with customers. <\/p>\n\n\n\n

K2.\n Basic\nknowledge of Government Code provisions governing the State civil service merit\nsystem in order to perform selection and certification program functions.<\/strong> <\/p>\n\n\n\n

K3.\n Basic\nknowledge of office practices and procedures including the use of personal\ncomputers, and other office equipment to perform routine duties.<\/strong> <\/p>\n\n\n\n

K4.\n Basic\nknowledge of organizational techniques (e.g., timeframes, flow charts, tracking\nsystems, etc.) to ensure critical deadlines are met.<\/strong> <\/p>\n\n\n\n

K5.\n Basic\nknowledge of SPB laws and rules to ensure compliance in the processing of\nselection and certification program functions.<\/strong> <\/p>\n\n\n\n

K6.\n Basic\nknowledge of mathematical computations (i.e., addition, subtraction,\nmultiplication or division) to audit selection process, calculate minimum\nqualifications, and compute\/compile statistical data.<\/strong><\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Ability to:<\/em><\/strong><\/h3>\n\n\n\n

A1.\n Interpret written material in order to\ncomply with the State of California merit principles as it relates to selection\nand certification processes. <\/p>\n\n\n\n

A2.\n Edit written material in order to\nprovide accurate information as it relates to selection and certification processes.\n<\/p>\n\n\n\n

A3.\n Write effectively in order to convey\nclear and concise information to customers regarding selection and\ncertification processes. <\/p>\n\n\n\n

A4.\n Analyze written and numerical data to\nensure employment and eligible lists are accurate and comply with the State of\nCalifornia merit principles as it relates to selection and certification\nprocesses. <\/p>\n\n\n\n

A5.\n Follow oral and written instructions in\norder to complete daily assignments. <\/p>\n\n\n\n

A6.\n Present clear and concise verbal\ninstruction and information to customers as it relates to selection and\ncertification processes. <\/p>\n\n\n\n

A7.\n Communicate\neffectively to establish and maintain good working relationships.<\/strong> <\/p>\n\n\n\n

A8.\n Analyze\nsituations accurately in order to determine and implement an effective course\nof action.<\/strong> <\/p>\n\n\n\n

A9.\n Organize\nand prioritize workload and develop effective work methods to process work\ntimely and accurately.<\/strong> <\/p>\n\n\n\n

A10.\n Operate\nvarious types of office equipment (i.e., personal computers, tape recorders,\ncopiers, fax machines, etc.) used to perform selection and certification\nfunctions.<\/strong> <\/p>\n\n\n\n

A11.\n Perform\nbasic mathematical computations (i.e., addition, subtraction, multiplication or\ndivision) to audit exam results, calculate minimum qualifications, and\ncompute\/compile statistical data.<\/strong> <\/p>\n\n\n\n

A12.\n Exercise\ntact and good judgment to respond effectively to a variety of contacts from the\npublic and departmental employees.<\/strong><\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Personal Characteristics:<\/em><\/strong><\/h3>\n\n\n\n

PC1.\n Accuracy and thoroughness in performance\nof tasks and ability to work in harmony with others.<\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

BACKGROUND INFORMATION Date of Study: January 4, 2010 \u2013 January 7, 2010 Collective Bargaining Identification: R01 Job Analysis Conducted By: […]<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"categories":[2],"class_list":["post-3317","post","type-post","status-publish","format-standard","hentry","category-job-analysis"],"yoast_head":"\nJOB ANALYSIS: PERSONNEL TECHNICIAN 1 - CDCR Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-personnel-technician-i\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOB ANALYSIS: PERSONNEL TECHNICIAN 1 - 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