{"id":3341,"date":"2019-06-13T22:46:43","date_gmt":"2019-06-13T22:46:43","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/careers\/?p=3341"},"modified":"2023-09-08T16:52:05","modified_gmt":"2023-09-08T23:52:05","slug":"job-analysis-program-technician-ii","status":"publish","type":"post","link":"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-program-technician-ii\/","title":{"rendered":"JOB ANALYSIS: PROGRAM TECHNICIAN 2"},"content":{"rendered":"\n

BACKGROUND INFORMATION<\/strong><\/h2>\n\n\n\n

Date of Study: <\/strong>May 23, 2016 \u2013 May 25, 2016<\/p>\n\n\n\n

Collective Bargaining\nIdentification: <\/strong>R04<\/p>\n\n\n\n

Job Analysis Conducted By:<\/strong>\nLarry Branch, Office of Workforce Planning,\nDepartment of Corrections and Rehabilitation<\/p>\n\n\n\n

Number of Incumbents: <\/strong>There are 2 incumbents in this classification per the\nState Controller\u2019s Office Filled\/Vacant Position Report dated May, 2016.<\/p>\n\n\n\n

EDITED TASK LISTING<\/strong><\/h2>\n\n\n\n

NOTE:\nEach position within this classification may perform some or all of these\ntasks.<\/em><\/strong><\/p>\n\n\n\n

Task Statements:<\/em><\/strong><\/h3>\n\n\n\n

1.\n Review detailed technical data retrieved\nfrom various database systems [e.g., Integrated California Law Enforcement\nTelecommunications System (ICLETS), Strategic Offender Management System\n(SOMS), Parole Violation Disposition Tracking System (PVDTS), OMNIXX, and Adult\nParole Offender Management System (APOMS), etc.] in order to communicate\ninformation accurately utilizing effective written and verbal communication, on\na daily basis. <\/p>\n\n\n\n

2.\n Process detailed technical data\nretrieved from various database systems (e.g., ICLETS, SOMS, PVDTS, OMNIXX,\nAPOMS, etc.) in order to communicate information accurately utilizing effective\nwritten and verbal communication, on a daily basis. <\/p>\n\n\n\n

3.\n Communicate to internal and external\nagencies\/Departments to provide confidential and detailed information and\nresolve problems utilizing Departmental Regulations and State\/Federal laws,\ntelephones and emails on a daily basis. <\/p>\n\n\n\n

4.\n Research warrant related documents and\nnotifications to provide essential information regarding parolee(s) utilizing\nSOMS, PVDTS systems on a daily basis. <\/p>\n\n\n\n

5.\n Prepare confidential documents for data\nentry and distribution to internal and external agencies\/departments utilizing\nICLETS and OMNIXX telecommunication systems and electronic systems as directed\nby departmental regulations and State\/Federal laws. <\/p>\n\n\n\n

6.\n Operate office equipment (e.g., fax,\npersonal computer, scanner, telecommunications terminals, etc.) to complete\nassignments utilizing reference materials according to departmental guidelines\non a daily basis. <\/p>\n\n\n\n

7.\n Input data to create files for inmates,\nescapees and parolees utilizing SOMS and ICLETS database systems according to\ndepartmental guidelines. <\/p>\n\n\n\n

8.\n Modify warrant records in the Criminal\nJustice Information System (CJIS), National Crime Information Center (NCIC),\nWanted Persons System (WPS) systems to add\/update information by utilizing\nICLETS in accordance with the DOJ.<\/p>\n\n\n\n

9.\n Cancel warrant records in the CJIS, NCIC\nand WPS to add\/update information by utilizing ICLETS in accordance with the\nDOJ. <\/p>\n\n\n\n

10.\n Monitor fingerprint cards, subsequent\nnotice of arrest, ten minute hit responses and locates, utilizing ICLETS to\nproduce administrative updates for executive review. <\/p>\n\n\n\n

11.\n Send administrative messages through\nICLETS and NCIC to law enforcement agencies to apprehend subjects, place\nholds\/releases and confirm wanted persons utilizing the telecommunications\nsystem as instructed by the Division of Adult Parole Operations (DAPO) and\nDivision of Adult Institutions (DAI). <\/p>\n\n\n\n

12.\n Run criminal history and warrant checks\nto verify records and process law enforcement inquiries utilizing ICLETS, SOMS\nand OMNIXX systems in accordance with DAPO. <\/p>\n\n\n\n

13.\n Provide law enforcement official\nfirearms authorization (LEOFA) to ensure safety provisions and\npolicies\/procedures are followed as required by DOJ utilizing ICLETS. <\/p>\n\n\n\n

14.\n Interpret and apply laws, regulations\nand policies to ensure the accuracy of the Wanted Persons System (WPS)\nutilizing ICLETS and OMNIXX systems as required by DOJ. <\/p>\n\n\n\n

15.\n Act as liaison between internal and\nexternal agencies\/Departments to verify and\/or provide information regarding\ninmates\/parolees utilizing APOMS and SOMS systems as required by DAPO. <\/p>\n\n\n\n

16.\n Assist supervisor with staff assignments\nensuring operational needs are met according to departmental guidelines\nutilizing systems as needed. <\/p>\n\n\n\n

17.\n Act in a lead capacity during the\nabsence of the supervisor to ensure effective unit operations and maintain\ncommunication with management staff utilizing departmental guidelines as\nneeded. <\/p>\n\n\n\n

18.\n Conduct preliminary cross reference\nchecks to ensure accuracy of all source documents originating from the\nCalifornia Superior Court utilized in the processing of warrants in accordance\nwith Assembly Bill 109 on a daily basis. <\/p>\n\n\n\n

19.\n Process incoming court issued warrants\nto ensure public safety utilizing ICLETS, SOMS and All Points Global\nPositioning System (APGPS) systems in accordance with California State Laws on\na daily basis. <\/p>\n\n\n\n

20.\n Process requests from statewide\ninstitutions\/facilities regarding All Points Bulletins (APBs) and early\nreleases to ensure public safety utilizing ICLETS and SOMS systems per request\nby Correctional Case Records Services. <\/p>\n\n\n\n

21.\n Respond to telephone inquiries from\nvarious law enforcement agencies and parole agents to provide information\nregarding inmates\/parolees utilizing SOMS and APOMS systems on a daily basis. <\/p>\n\n\n\n

22.\n Process time sensitive after hour\nwarrant request for parole units to ensure compliance with departmental\nregulations utilizing SOMS, PVDTS and ICLETS systems on a daily basis. <\/p>\n\n\n\n

23.\n Communicate time sensitive confidential\ndocuments to internal and external agencies\/departments ensuring compliance\nwith departmental regulations utilizing Outlook and SOMS systems on a daily\nbasis. <\/p>\n\n\n\n

24.\n Finalize source documents for\ninternal\/external audits to ensure compliance with departmental regulations\nutilizing SOMS, ICLETS and PVDTS systems on a daily basis.<\/p>\n\n\n\n

Tasks\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

EDITED KSAPC LISTING<\/strong><\/h2>\n\n\n\n

Knowledge of:<\/em><\/strong><\/h3>\n\n\n\n

NOTE: Each position within this classification may perform\nsome or all of these KSAPCs.<\/em><\/strong><\/p>\n\n\n\n

K1.\n Comprehensive knowledge of office\nmethods and procedures (e.g., filing systems, tracking systems, desk\nprocedures, data entry, etc.) to maintain and retrieve information, respond to\ninquiries and effectively train staff. <\/p>\n\n\n\n

K2.\n Comprehensive knowledge of office\nequipment (e.g., computer software\/programs, fax machine, scanner,\ntelecommunication devices, etc.) to process documents and disseminate\ninformation to internal\/external agencies. <\/p>\n\n\n\n

K3.\n Comprehensive knowledge of appropriate\nlaws, rules, regulations, and policies [e.g., Penal Code, California Code of\nRegulations (CCR), Title 15, Department of Justice (DOJ), Departmental\nOperational Manual (DOM), etc.] to ensure staff are in compliance.<\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n

Ability to:<\/em><\/strong><\/h3>\n\n\n\n

A1.  Ability to effectively communicate both\nverbally and in writing to disseminate information, respond to inquiries, and\ndeal tactfully with departmental staff and outside agencies. <\/p>\n\n\n\n

A2.\n Ability to apply appropriate laws,\nrules, regulations, and policies (e.g., Penal Code, CCR, Title 15, DOJ, DOM,\netc.) when responding to inquiries from internal\/external agencies. <\/p>\n\n\n\n

A3.\n Ability to evaluate departmental\npolicies and unit procedures to provide guidance and ensure compliance. <\/p>\n\n\n\n

A4.\n Ability to perform administrative duties\n(e.g., data entry, filing, proofreading, etc.) to effectively perform assigned\nduties. <\/p>\n\n\n\n

A5.\n Ability to follow verbal and written\ninstructions to resolve technical issues\/concerns and ensure optimal\nperformance. <\/p>\n\n\n\n

A6.\n Ability to evaluate situations\naccurately and take effective action to resolve issues\/concerns and ensure\noptimal performance. <\/p>\n\n\n\n

A7.\n Ability to use various database systems\nto resolve technical issues\/concerns and effectively perform assigned duties. <\/p>\n\n\n\n

A8.\n Ability\nto multi-task and prioritize workload to ensure timeframes are maintained.<\/strong><\/p>\n\n\n\n

KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

BACKGROUND INFORMATION Date of Study: May 23, 2016 \u2013 May 25, 2016 Collective Bargaining Identification: R04 Job Analysis Conducted By: […]<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"categories":[2],"class_list":["post-3341","post","type-post","status-publish","format-standard","hentry","category-job-analysis"],"yoast_head":"\nJOB ANALYSIS: PROGRAM TECHNICIAN 2 - CDCR Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/13\/job-analysis-program-technician-ii\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JOB ANALYSIS: PROGRAM TECHNICIAN 2 - 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