{"id":3522,"date":"2019-06-14T20:31:12","date_gmt":"2019-06-14T20:31:12","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/careers\/?p=3522"},"modified":"2019-06-14T20:31:12","modified_gmt":"2019-06-14T20:31:12","slug":"job-analysis-youth-authority-administrator-rehabilitation-services-2","status":"publish","type":"post","link":"https:\/\/www.cdcr.ca.gov\/careers\/2019\/06\/14\/job-analysis-youth-authority-administrator-rehabilitation-services-2\/","title":{"rendered":"JOB ANALYSIS: YOUTH AUTHORITY ADMINISTRATOR, REHABILITATION SERVICES"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>BACKGROUND INFORMATION<\/strong><\/h2>\n\n\n\n<p><strong>Date of Study: <\/strong>October 24, 2016 \u2013 October 25, 2016<\/p>\n\n\n\n<p><strong>Collective Bargaining\nIdentification: <\/strong>M06<\/p>\n\n\n\n<p><strong>Job Analysis Conducted By:<\/strong>\nLogan Buchan Associate Personnel Analyst Office\nof Workforce Planning<\/p>\n\n\n\n<p><strong>Number of Incumbents: <\/strong>There are 4 incumbents in this classification per the\nState Controller\u2019s Office Filled\/Vacant Position Report dated September 2016.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>EDITED TASK LISTING<\/strong><\/h2>\n\n\n\n<p><strong><em>NOTE:\nEach position within this classification may perform some or all of these\ntasks.<\/em><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>Task Statements:<\/em><\/strong><\/h3>\n\n\n\n<p>1.\n&nbsp;Manage staff responsible for surveys,\nprojects and reports in order to provide information\/ recommendations by using\nDepartmental policies\/procedures, legislative reports, State\/Federal laws,\ncourt decisions, rules and regulations on an on-going basis. <\/p>\n\n\n\n<p>2.\n&nbsp;Delegate work assignments to staff with\nappropriate direction in order to complete work using standard managerial\npractices, Departmental policies\/procedures, State laws, rules and regulations\nas needed. <\/p>\n\n\n\n<p>3.\n&nbsp;Apply Federal\/State laws, rules and\nregulations, Departmental policies\/procedures in order to maintain compliance\nand establish program goals to protect the constitutional rights of youthful\noffenders using the Office of Legal Affairs, Departmental policies\/procedures,\nlaws, rules and regulations, staffing and budget as needed. <\/p>\n\n\n\n<p>4.\n&nbsp;Provide recommendations to management\nrelated to program and administrative issues in order to ensure program\ncompliance using Departmental policies\/procedures, laws, rules and regulations\nas needed. <\/p>\n\n\n\n<p>5.\n&nbsp;Provide technical assistance and\nrecommendations (e.g., development of policies, expertise, etc.) to managers,\nemployees, control agencies, and others on varied matters in order to resolve\nissues, provide information\/data, guidance and compliance using various State\nand Federal laws, rules, regulations as needed. <\/p>\n\n\n\n<p>6.\n&nbsp;Assess workload and program areas\/needs\nin order to streamline processes, identify and\/or determine resource\nmodifications and recommend appropriate actions using Departmental\npolicies\/procedures, State and Federal laws, rules and regulations and budgets\non an on-going basis. <\/p>\n\n\n\n<p>7.\n&nbsp;Direct the preparation\/administration of\nassigned contracts required for maintaining the operations of the program in\norder to obtain the appropriate goods and services using Departmental\npolicies\/procedures, State laws, rules and regulations as needed. <\/p>\n\n\n\n<p>8.\n&nbsp;Conduct meetings and\/or participate as a\nmember of various committees in order to plan, make recommendations, develop\nand implement projects using effective interpersonal\/communication skills,\nprofessionalism, expertise and negotiation as needed or directed by management.\n<\/p>\n\n\n\n<p>9.\n&nbsp;Prepare and Review various written\ndocuments\/reports for the Department in order to effectively communicate with\nothers using effective written communication skills and databases as directed\nby management. <\/p>\n\n\n\n<p>10.\n&nbsp;Represent the Department in\nformal\/informal settings regarding legal proceedings and legislative hearings\nin order to obtain and report information and\/or represent the interest of the\nDepartment and comply with court orders using effective interpersonal\/communication\nskills, professionalism and expertise as needed. <\/p>\n\n\n\n<p>11.\n&nbsp;Evaluate employee\u2019s performance in order\nto provide feedback and ensure performance objectives\/standards are met by\nreviewing\/monitoring work assignments and behaviors using Individual\nDevelopment Plans and Report of Performance as required by the State Personnel\nBoard (SPB) and the California Department of Human Resources (CalHR) on an\non-going basis. <\/p>\n\n\n\n<p>12.\n&nbsp;Facilitate the hiring process in order\nto fill identified vacant position(s) using effective supervision skills,\ninterpersonal\/communication skills, SPB and Department of Personnel\nAdministration (DPA) laws, rules and regulations by conducting interviews,\nevaluating and selecting candidates as needed. <\/p>\n\n\n\n<p>13.\n&nbsp;Initiate and participate in the\nProgressive Discipline Process in order to improve employee performance and\/or\naddress issues of substandard performance\/behavior by using contractual\nagreements, SPB laws, rules and regulations, Departmental policies\/procedures\nas needed. <\/p>\n\n\n\n<p>14.\n&nbsp;Monitor priorities to ensure the\nDivision\u2019s mission is met in order to continually plan for the future by using\nDepartmental policies\/procedures and expertise on an on-going basis. <\/p>\n\n\n\n<p>15.\n&nbsp;Organize staff workload to ensure the\nDivision\u2019s mission is met by using Departmental policies\/procedures,\ncontractual agreements and expertise on an on-going basis. <\/p>\n\n\n\n<p>16.\n&nbsp;Act for the Superintendent in his\/her\nabsence in order to maintain the safety\/security of the facility and continuity\nof operations, using effective communication skills, State\/Federal laws and\nDepartmental policies\/procedures as needed. <\/p>\n\n\n\n<p>17.\n&nbsp;Train and encourage staff in order to\nimprove their knowledge, skills, and abilities for career development using\nDepartmental policies\/procedures, national trends, new programs, litigation,\nspecial assignments and effective motivational techniques on an ongoing basis. <\/p>\n\n\n\n<p>18.\n&nbsp;Resolve employee issues\/conflicts at the\nlowest level (e.g., Equal Employment Opportunity, Americans with Disabilities\nAct, etc.) and ensure there is no retaliation by using Departmental\npolicies\/procedures, Federal and State laws, rules and regulations as required.\n<\/p>\n\n\n\n<p>19.\n&nbsp;Ensure program goals are consistent with\nthe Department\u2019s Strategic Plan using Departmental policies\/procedures on an\non-going basis. <\/p>\n\n\n\n<p>20.\n&nbsp;Develop audit and accountability\nprocesses for various areas of the program in order to measure effectiveness\nand quality assurance by using professional knowledge, manuals, Federal and\nState laws, rules and regulations on an on-going basis. <\/p>\n\n\n\n<p>21.\n&nbsp;Interpret and administer provisions of\ncollective bargaining agreements in order to ensure compliance in the course of\nsupervising represented employees using contractual agreements, Labor\nRelations\/Employee Relations Officers and DPA as needed. <\/p>\n\n\n\n<p>22.\n&nbsp;Participate in labor negotiations in\norder to provide information and technical expertise using Departmental\npolicies\/procedures, State and Federal laws, rules and regulations, collective\nbargaining unit agreements and effective communication skills at the request of\nthe Office of Labor Relations. <\/p>\n\n\n\n<p>23.\n&nbsp;Act as a liaison with other departments\nand entities (e.g., media, courts, state hospitals, camps, etc.) in order to\neffectively communicate information, coordinate efforts and services using\nDepartmental policies\/procedures, State and Federal laws, rules and regulations\nand professional knowledge under the direction of Headquarters. <\/p>\n\n\n\n<p>24.\n&nbsp;Analyze and audit post assignment\nschedules in order to ensure safety and security using Departmental\npolicies\/procedures, business rules, contractual agreements and professional\nknowledge under the direction of the Superintendent. <\/p>\n\n\n\n<p>25.\n&nbsp;Develop and maintain program standards\nto ensure compliance using State and Federal laws, court decisions, rules and\nregulations and Departmental policies\/procedures on an on-going basis. <\/p>\n\n\n\n<p>26.\n&nbsp;Oversee the program\u2019s budget using\nDepartmental policies\/procedures, State Administrative Manual (SAM), State\nlaws, rules and regulations, budgets, fiscal reports and business rules by\nreviewing, approving, monitoring, tracking and prioritizing expenditures on an\non-going basis. <\/p>\n\n\n\n<p>27.\n&nbsp;Direct budgetary operations (e.g., ward\ntrust and restitution, canteen expenditures, payroll, procurement, contracting,\nfleet administration, maintenance, collections, etc.) in order to ensure\nefficient operations within budget using reports, State laws, rules,\nregulations and Departmental policies on an on-going basis. <\/p>\n\n\n\n<p>28.\n&nbsp;Ensure youthful offender involvement in\nvarious programs (e.g., treatment, education, employment, camp, etc.) in order\nto provide opportunities for rehabilitation and restorative justice using\neffective communication skills, State and Federal laws, rules and regulations\nand Departmental policies\/procedures on an on-going basis. <\/p>\n\n\n\n<p>29.\n&nbsp;Establish and recommend operational\nprocedures of the facility in order to provide treatment, training, custody and\ndiscipline for the welfare of youthful offenders using Evidence Based Practices\nin the development of a treatment program on an on-going basis. <\/p>\n\n\n\n<p>30.\n&nbsp;Establish and maintain cooperative\nworking relationships between staff and youthful offenders to provide a\ncohesive working environment using effective communication\/interpersonal skills\non an ongoing basis. <\/p>\n\n\n\n<p>31.\n&nbsp;Implement new programs for\nassignment\/custody, treatment, and behavior management of the youthful\noffenders in order to promote rehabilitation using State and Federal laws,\nrules and regulations, Departmental policies\/procedures and Evidenced Based\nPrograms as needed. <\/p>\n\n\n\n<p>32.\n&nbsp;Interview and counsel youthful offenders\non various issues in order to respond to grievances, investigate complaints and\nensure their constitutional rights are protected using effective\ninterpersonal\/communication skills, State and Federal laws, rules and\nregulations and Departmental policies\/procedures as needed. <\/p>\n\n\n\n<p>33.\n&nbsp;Maintain safe, secure and sanitary\nliving conditions in order to repair and maintain physical plant by using State\nand Federal laws, rules and regulations, Departmental policies\/procedures and\nCal OSHA requirements as needed. <\/p>\n\n\n\n<p>34.&nbsp; Monitor the supply and warehousing\noperations, food preparation\/deliveries, clothing and laundry operations to\nmaintain healthy and sanitary living conditions using State and Federal laws,\nrules and regulations and Departmental policies\/procedures as needed. <\/p>\n\n\n\n<p>35.\n&nbsp;Make decisions or recommendations for\nresolving difficult treatment and custodial problems regarding youthful\noffenders in the most effective manner using interpersonal\/communication\nskills, professional knowledge\/expertise, State and Federal laws, rules and\nregulations and Departmental policies\/procedures as needed. <\/p>\n\n\n\n<p>36.\n&nbsp;Oversee staff attendance (e.g., sick\nleave, vacation, Family Medical Leave Act, etc.) to maintain an effective\nworkforce within budgetary constraints using communication\/basic supervision\nskills, State and Federal laws, rules and, regulations, contractual agreements\nand Departmental policies\/procedures on a daily basis. <\/p>\n\n\n\n<p>37.\n&nbsp;Oversee the maintenance\/retention of\nrecords and data using Departmental policies\/procedures, computer databases and\npaper filing systems to comply with State and Federal laws, rules and\nregulations and court decisions on a continuous basis. <\/p>\n\n\n\n<p>38.\n&nbsp;Plan and evaluate treatment programs\n(e.g., casework, behavior management, educational, recreational, security, etc.)\nin a juvenile facility in order to maintain integrity of the programs and\nensure the protection of due process for youthful offenders using policies and\nprocedures as needed. <\/p>\n\n\n\n<p>39.\n&nbsp;Monitor the safety\/security functions of\nthe facility in order to ensure the safety of staff, youthful offenders and the\ncommunity using Departmental policies, safety and security protocols within the\nInstitutions and Camps Manual, State and Federal laws, rules and regulations on\nan on-going basis. <\/p>\n\n\n\n<p>40.\n&nbsp;Oversee specialized headquarter\nfunctions (e.g., intake and court services, population management, litigation,\nbudget, etc.) in order to maintain integrity of programs and carry out\nDepartmental and court mandates using State and Federal laws, rules and\nregulations, Departmental policies and court orders on an on-going basis. <\/p>\n\n\n\n<p>41.\n&nbsp;Recommend the establishment or amendment\nof policies to ensure compliance with court orders, State and Federal law\nchanges and Evidenced Based Practices using court decisions, staff expertise,\nlaws, rules and regulations and Departmental policies\/procedures as needed. <\/p>\n\n\n\n<p>42.\n&nbsp;Review decisions made by others (e.g.,\ninvestigator, fact finder, disposition committee, court liaison, etc.) in order\nto ensure the protection of due process for youthful offenders using State and\nFederal laws, rules and regulations and Departmental policies\/procedures on an\non-going basis. <\/p>\n\n\n\n<p>43.\n&nbsp;Maintain confidentiality in order to\nensure employees and youthful offender\u2019s privacy and well-being using\nDepartmental mission, policies and procedures, State and Federal laws, and\nrules and regulations on a daily basis. <\/p>\n\n\n\n<p>44.\n&nbsp;Maintain fidelity of treatment programs\nfor youthful offenders in order to ensure the Department\u2019s mission is met using\nestablished quality assurance measures on an ongoing basis.<\/p>\n\n\n\n<p><em>Tasks\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>EDITED KSAPC LISTING<\/strong><\/h2>\n\n\n\n<p><strong><em>NOTE: Each position within this classification may perform\nsome or all of these KSAPCs.<\/em><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>Knowledge of:<\/em><\/strong><\/h3>\n\n\n\n<p>K1.\n&nbsp;Comprehensive knowledge of governmental\nfunctions and organization at the State and local level as they affect the\nDepartment in order to manage daily operations and maintain\/foster good working\nrelationships. <\/p>\n\n\n\n<p>K2.\n&nbsp;Comprehensive knowledge of principles and\npractices in the administration and governing of juvenile facilities for the\ntreatment and training of youthful offenders in order to ensure compliance with\nTitle 15, State and Federal laws, rules, regulations, and Departmental\npolicies\/procedures. <\/p>\n\n\n\n<p>K3.\n&nbsp;Basic knowledge of the principles,\npractices and trends of public and business administration including management\nof supportive staff services (e.g., budgets, personnel, management analysis,\nplanning, program evaluation, etc.) in order to conduct the day-to-day\nactivities. <\/p>\n\n\n\n<p>K4.\n&nbsp;Comprehensive knowledge of the\nsupervisor\u2019s role in the personnel programs (e.g., Family Medical Leave Act\n[FMLA], Equal Employment Opportunity [EEO], and Americans with Disabilities Act\n[ADA], etc.) and the processes available in order to meet the Department\u2019s\nobjectives as it relates to the management of staff. <\/p>\n\n\n\n<p>K5.\n&nbsp;Basic knowledge of principles,\npractices, and problems involved in managing the business management and\nadministrative support functions of a juvenile correctional facility in order\nto maintain a safe and secure facility within budgetary constraints. <\/p>\n\n\n\n<p>K6.\n&nbsp;Advanced knowledge of a manager&#8217;s\nresponsibility for promoting equal opportunity in hiring and employee\ndevelopment\/promotion in order to maintain a work environment that is safe and\nfree of discrimination and harassment. <\/p>\n\n\n\n<p>K7.\n&nbsp;Comprehensive knowledge of the\nprinciples of collective bargaining agreements and staff grievance in order to\nprepare written\/verbal communication and resolve conflicts. <\/p>\n\n\n\n<p>K8.\n&nbsp;Comprehensive knowledge of principles\nand techniques of labor\/management relations in order to ensure compliance with\nState laws, rules, regulations and contractual agreements. <\/p>\n\n\n\n<p>K9.\n&nbsp;Advanced knowledge of program management\nin order to be able to effectively run a program on a day-to-day basis and plan\nfor the future. <\/p>\n\n\n\n<p>K10.\n&nbsp;Advanced knowledge of organization and\nfunctions of the Division of Juvenile Justice and the Juvenile Parole Board in\norder to ensure the constitutional rights of youthful offenders and meet the\nrehabilitative goals and mission of the Department. <\/p>\n\n\n\n<p>K11.\n&nbsp;Comprehensive knowledge of the causes of\ndelinquency in order to provide treatment, training, and after care programs\nfor youthful offenders. <\/p>\n\n\n\n<p>K12.\n&nbsp;Advanced knowledge of principles and\nmethods used in the custody, supervision, discipline, and security of youthful\noffenders in order to ensure the constitutional rights of youthful offenders\nwhile maintaining a safe and secure facility. <\/p>\n\n\n\n<p>K13.\n&nbsp;Advanced knowledge of practices and\ntechniques of recreation, academic, vocational instruction and treatment\nprograms as they relate to the training of youthful offenders in order to\nensure a multi-disciplinary approach to their rehabilitation. <\/p>\n\n\n\n<p><strong>K14. &nbsp;Advanced knowledge of the supervision\nprinciples and techniques in order to maintain a positive, cohesive and\nproductive work force. <\/strong><\/p>\n\n\n\n<p><strong>K15. &nbsp;Advanced knowledge of the Department\u2019s\npurpose, mission and goals in order to ensure that the progress and completion\nof work assignments\/tasks conform to the overall objectives of the\nunit\/division. <\/strong><\/p>\n\n\n\n<p><strong>K16. &nbsp;Comprehensive knowledge of the Public Safety\nOfficers Procedural Bill of Rights Act in order to assist in the process of\ninvestigatory interviews, inquiries and\/or State Personnel Board Appeals. <\/strong><\/p>\n\n\n\n<p><strong>K17. &nbsp;Advanced knowledge of the Departmental\npolicies and institutional procedures, relative to the Ward Rights Program in\norder to ensure the rights of the youthful offenders and to comply with State\nand Federal laws, rules, regulations, Departmental policies\/procedures and\ncourt orders. <\/strong><\/p>\n\n\n\n<p><strong>K18. &nbsp;Basic knowledge of the formal and informal\naspects of the legislative process (e.g., bill analysis, legislative\nproposal\/reports, budget processes, etc.) in order to analyze a bill and its\nimpact on the department relating to youthful offenders.<\/strong><\/p>\n\n\n\n<p><em>KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>Ability to:<\/em><\/strong><\/h3>\n\n\n\n<p>A1.\n&nbsp;Supervise subordinate staff performance\nto provide guidance and discipline when necessary. <\/p>\n\n\n\n<p>A2.\n&nbsp;Plan, organize, and direct the work of\nothers in order to ensure quality assurance, effective use of time and\nresources and maximize productivity. <\/p>\n\n\n\n<p>A3.\n&nbsp;Implement the Department\u2019s personnel\nobjectives (e.g., Americans with Disabilities Act [ADA], Equal Employment\nOpportunity [EEO], Family and Medical Leave Act [FMLA], etc.) in order to\ncreate and maintain a fair and equitable work environment. <\/p>\n\n\n\n<p>A4.\n&nbsp;Interpret and apply State and Federal\nlaws, rules, regulations, Departmental policies\/ procedures, court orders and\nbargaining unit agreements in order to ensure compliance. <\/p>\n\n\n\n<p>A5.\n&nbsp;Represent the Department\u2019s position on\ncollective bargaining agreements in order to comply with laws, rules and\nregulations. <\/p>\n\n\n\n<p>A6.\n&nbsp;Develop and formulate treatment programs\n(e.g., treatment, training, custody, discipline, and welfare, etc.) for\nyouthful offenders by applying Evidenced Based Practices, current principles,\ntechniques and trends in order to support and maintain the rehabilitative\nprocess. <\/p>\n\n\n\n<p>A7.\n&nbsp;Gain the confidence and elicit the\nrespect of internal\/external stakeholders in order to maintain credibility and\na positive and safe work environment and establish\/maintain cooperative working\nrelations with others. <\/p>\n\n\n\n<p>A8.\n&nbsp;Establish and maintain confident and\ncooperative relationships with others in order to meet the Department\u2019s goals\nand objectives. <\/p>\n\n\n\n<p>A9.&nbsp; Apply creativity in the development of\nprograms to effectively address situations and\/or tasks within the Departmental\npolicies and procedures. <\/p>\n\n\n\n<p>A10.\n&nbsp;Plan, organize and integrate the\nbusiness management and administrative support functions within a State\njuvenile correctional facility in order to maintain a safe and secure facility\nwithin budgetary constraints. <\/p>\n\n\n\n<p>A11.\n&nbsp;Assess and analyze emergency situations\nto take appropriate action and minimize risk to others. <\/p>\n\n\n\n<p>A12.\n&nbsp;Develop and evaluate alternatives in\norder to recommend the most effective course of action. <\/p>\n\n\n\n<p>A13.\n&nbsp;Analyze data in order to draw logical\nconclusions, determine\/implement effective and appropriate courses of action. <\/p>\n\n\n\n<p>A14.\n&nbsp;Present ideas and information and\/or\nconsult stakeholders in order to engage others through effective communication.\n<\/p>\n\n\n\n<p>A15.\n&nbsp;Establish and maintain priorities in\norder to ensure effective use of time and resources and maximize productivity. <\/p>\n\n\n\n<p><strong>A16. &nbsp;Manage the work activities of a complex\nprogram to meet operational goals of the unit\/division. <\/strong><\/p>\n\n\n\n<p><strong>A17. &nbsp;Reason logically and demonstrate sound\njudgment using a variety of analytical, supervisorial, and managerial\ntechniques in order to resolve complex problems. <\/strong><\/p>\n\n\n\n<p><strong>A18. &nbsp;Coordinate the custody and treatment programs\nin order to develop a therapeutic milieu conducive to rehabilitation. <\/strong><\/p>\n\n\n\n<p><strong>A19. &nbsp;Review and evaluate Legislative documents\n(e.g., bill analyses, Legislative Proposals, Legislative Reports, etc.) in order\nto assess the impact to the Department. <\/strong><\/p>\n\n\n\n<p><strong>A20. &nbsp;Utilize interdisciplinary teams in order to\naccomplish the Department\u2019s mission and goals. <\/strong><\/p>\n\n\n\n<p><strong>A21. &nbsp;Develop and evaluate alternative products,\nprocedures and policies in order to ensure effective operations of the\nDivision.<\/strong><\/p>\n\n\n\n<p><em>KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><em>Personal Characteristics:<\/em><\/strong><\/h3>\n\n\n\n<p>PC1.\n&nbsp;Demonstrate administrative ability to\noversee the daily operations. <\/p>\n\n\n\n<p>PC2.\n&nbsp;Demonstrate empathy, concern and\nunderstanding of the problems of youthful offenders in custody in order to\ncarry out the mission and vision of the Department and create a treatment\noriented environment. <\/p>\n\n\n\n<p><strong>PC3. &nbsp;Emotional maturity and stability in order to provide\na positive example to staff and youthful offenders, effectively problem solve\nand communicate with others. <\/strong><\/p>\n\n\n\n<p><strong>PC4.<\/strong> &nbsp;<strong>High moral standards in order to increase\ncredibility.<\/strong> <\/p>\n\n\n\n<p><strong>PC5. &nbsp;Continuing satisfactory record as a\nlaw-abiding citizen in order to improve public perception and increase\ncredibility. <\/strong><\/p>\n\n\n\n<p><strong>PC6. &nbsp;Demonstrate leadership ability in order to\nprovide a positive example to staff and youthful offenders, effectively problem\nsolve and communicate with others and carry out the mission\/vision of the Department.\n<\/strong><\/p>\n\n\n\n<p><strong>PC7.&nbsp; Demonstrate tact in order to effectively\ncommunicate with others. <\/strong><\/p>\n\n\n\n<p><strong>PC8. &nbsp;Demonstrate patience in order to effectively\nengage with others and resolve problems to improve productivity. <\/strong><\/p>\n\n\n\n<p><strong>PC9. &nbsp;Demonstrate reliability in order to\neffectively operate the juvenile facilities and carry out the mission\/vision of\nthe Department. <\/strong><\/p>\n\n\n\n<p><strong>PC10. &nbsp;Demonstrate respect for the dignity of\nindividuals in order to create a positive work environment that values the\nrights of others. <\/strong><\/p>\n\n\n\n<p><strong>PC11. &nbsp;Acceptance of the diverse racial, ethnic and\ncultural groups represented by the youthful offenders in custody in order to\ncreate a treatment oriented environment that recognizes the values of diversity\nof others.<\/strong> <\/p>\n\n\n\n<p><strong>PC12. &nbsp;Demonstrate good work ethics in order to\ncreate a positive work environment. <\/strong><\/p>\n\n\n\n<p><strong>PC13.<\/strong> &nbsp;<strong>Be flexible in order to accept changes in\nthe Department\u2019s mission, work assignments and\/or environment.<\/strong><\/p>\n\n\n\n<p><em>KSAPCs\nhighlighted in bold text are not currently on the SPB classification\nspecification<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BACKGROUND INFORMATION Date of Study: October 24, 2016 \u2013 October 25, 2016 Collective Bargaining Identification: M06 Job Analysis Conducted By: [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"categories":[2],"class_list":["post-3522","post","type-post","status-publish","format-standard","hentry","category-job-analysis"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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