The Office of Youth and Community Restoration) is pleased to inform Californians that the Ombudsperson Hotline is open and available to serve youth by phone at 844-402-1880 or email at OYCRombuds@chhs.ca.gov. The Ombudsperson is an independent problem-solver responsible for investigating complaints and attempting to resolve them for the people involved. Youth in a juvenile justice facility have the right to ask a question or file a complaint with OYCR’s Ombudsperson if their rights have been violated, ignored, or they are concerned about the conditions of the facility they are in.
View the OYCR Ombudsperson Flyer.