{"id":477,"date":"2019-06-09T04:11:02","date_gmt":"2019-06-09T04:11:02","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/ombuds\/djj-contact-information\/"},"modified":"2023-03-29T08:19:16","modified_gmt":"2023-03-29T15:19:16","slug":"djj-contact-information","status":"publish","type":"page","link":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/djj-contact-information\/","title":{"rendered":"Ombudsman Services"},"content":{"rendered":"\n<p>The Office of the Ombudsman, Division of Juvenile Justice (DJJ), receives inquiries from youth, parolees, families, staff, and outside stakeholders. The Ombudsman serves as an objective fact finder, discusses solutions to problems, reviews policy and procedures, and offers information and suggestions for the fair treatment of youth, parolees, families, and staff.<\/p>\n\n\n\n<p>The Ombudsman works towards maintaining safe and proper living conditions for the youths by routinely visiting and touring DJJ facilities with Superintendents and other Executive Staff members. The Ombudsman gives support to all DJJ facilities to assist with facility and operational issues.<\/p>\n\n\n\n<p>Before contacting the Ombudsman be sure that you have done everything possible to try to settle your issue\u2014such as using the grievance process, the appeal process, etc.\u2014and supply the Ombudsman with information about the results of your attempts to address your concerns.<\/p>\n\n\n\n<p>When contacting the Ombudsman\u2019s Office, please provide the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your Name<\/li>\n\n\n\n<li>Your Phone Number<\/li>\n\n\n\n<li>Your Relationship to the Youth<\/li>\n\n\n\n<li>Name of the Youth<\/li>\n\n\n\n<li>DJJ Number of the Youth<\/li>\n\n\n\n<li>Location of the Youth<\/li>\n\n\n\n<li>Brief Description of the concern<\/li>\n<\/ul>\n\n\n\n<p>Provide a brief overview of the results of efforts made by you and the youth to resolve the issue.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/contact\/\">View the Ombudsman&#8217;s Office phone contact information<\/a> <\/strong>or write to:<\/p>\n\n\n\n<p>California Department of Corrections and Rehabilitation<br>Office of the Ombudsman<br>1515 S Street<br>Sacramento, CA&nbsp; 95811<\/p>\n\n\n\n<p><strong>All youth within DJJ facilities may also contact the Office of the Ombudsman directly by dialing the following number from any payphone within the facility: 916-322-7166.&nbsp; <\/strong><\/p>\n\n\n\n<p>Under state law, youth referred to the DJJ enjoy certain rights.\u00a0 <strong><a href=\"https:\/\/www.cdcr.ca.gov\/juvenile-justice\/\">Contact DJJ about the Youth Bill of Rights<\/a> <\/strong>that family members and advocates for DJJ youths and parolees are encouraged to keep handy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Office of the Ombudsman, Division of Juvenile Justice (DJJ), receives inquiries from youth, parolees, families, staff, and outside stakeholders. [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":472,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"class_list":["post-477","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ombudsman Services - Office of the Ombudsman<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/djj-contact-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ombudsman Services - Office of the Ombudsman\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/djj-contact-information\/\" \/>\n<meta property=\"og:site_name\" content=\"Office of the Ombudsman\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-29T15:19:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/djj-contact-information\\\/\",\"url\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/djj-contact-information\\\/\",\"name\":\"Ombudsman Services - 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