{"id":884,"date":"2019-06-20T01:50:03","date_gmt":"2019-06-20T01:50:03","guid":{"rendered":"http:\/\/cdcr-migration.10upmanaged.com\/ombuds\/?page_id=884"},"modified":"2026-01-07T12:48:39","modified_gmt":"2026-01-07T20:48:39","slug":"assistance-request","status":"publish","type":"page","link":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/","title":{"rendered":"Contact the Ombudsman&#8217;s Office"},"content":{"rendered":"\n<p>The contact information on this page is specific to the California Department of Corrections and Rehabilitation (CDCR) Office of the Ombudsman.<\/p>\n\n\n\n<p>If you need assistance regarding an incarcerated person in a CDCR prison, please contact the Office of the Ombudsman by submitting the <strong>Ombudsman Assistance Request Form<\/strong> below. <\/p>\n\n\n\n<p>Alternatively, you may contact the Office of the Ombudsman by phone or mail:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong> (916) 445-1773<\/li>\n\n\n\n<li><strong>Mail:<\/strong> California Department of Corrections and Rehabilitation, Office of the Ombudsman, P.O. Box 942883, Sacramento, CA 94283<\/li>\n<\/ul>\n\n\n\n<p>Submit only <strong>one form <\/strong>or<strong> <\/strong>make<strong> one phone call <\/strong>per issue or concern.<\/p>\n\n\n\n<p><em>If your question <strong>does not<\/strong> relate to resolving an issue involving an incarcerated person at a CDCR prison, please visit the <a href=\"https:\/\/www.cdcr.ca.gov\/contactus\/\">main CDCR Contact page<\/a>. For information regarding parole offices, visit the <a href=\"https:\/\/www.cdcr.ca.gov\/parole\/\">Division of Adult Parole Operations<\/a>.<\/em><\/p>\n\n\n\n<form\n    action=\"https:\/\/webto.salesforce.com\/servlet\/servlet.WebToCase?encoding=UTF-8&#038;orgId=00Dt0000000CmUe\"\n    method=\"POST\"\n    class=\"salesforce-form bg-white p-8 rounded-lg shadow-md w-full max-w-lg space-y-3\"\n  >\n    <h2 class=\"w-full text-green font-bold py-2 px-4\">\n      CDCR: Ombudsman Assistance Request Form\n    <\/h2>\n\n    <h3 class=\"text-xl font-semibold text-gray-900\">Submitter&#8217;s Information<\/h3>\n\n    <input type=\"hidden\" name=\"orgid\" value=\"00Dt0000000CmUe\" \/>\n    <input type=\"hidden\" name=\"retURL\" value=\"https:\/\/www.cdcr.ca.gov\/ombuds\/thankyou-html\" \/>\n\t<input type=\"hidden\" name=\"recordType\" value=\"012cs000007fP6TAAU\" \/> \n\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">First Name<\/span><span class=\"text-red-700\">*<\/span>\n      <input  id=\"00Ncs00000HRIVK\" maxlength=\"255\" name=\"00Ncs00000HRIVK\" size=\"20\" type=\"text\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Last Name<\/span><span class=\"text-red-700\">*<\/span>\n      <input  id=\"00Ncs00000HRIVL\" maxlength=\"255\" name=\"00Ncs00000HRIVL\" size=\"20\" type=\"text\" \n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Your Preferred Pronouns<\/span><span class=\"text-red-700\">*<\/span>\n      <select id=\"00Ncs00000HRIVg\" name=\"00Ncs00000HRIVg\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\">\n        <option value=\"\">&#8211;None&#8211;<\/option>\n        <option value=\"He Him His\">He Him His<\/option>\n        <option value=\"She Her Hers\">She Her Hers<\/option>\n        <option value=\"They Them Theirs\">They Them Theirs<\/option>\n      <\/select>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Email Address<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"email\" name=\"email\" type=\"text\" maxlength=\"50\" pattern=\"^[a-z0-9._%+-]+@[a-z0-9.-]+\\.[a-z]{2,}$\"\n       title=\"Enter a valid email like user@example.com\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Phone Number<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"00Ncs00000HRIVo\" name=\"00Ncs00000HRIVo\" type=\"tel\" pattern=\"\\d{10}\" title=\"Enter a 10-digit phone number\" maxlength=\"10\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Relationship to Incarcerated Person<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"00Ncs00000HRIVi\" name=\"00Ncs00000HRIVi\" type=\"text\" maxlength=\"255\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n    <h3 class=\"text-xl font-semibold text-gray-900\">Incarcerated Person&#8217;s Information<\/h3>\n    <label class=\"block\">\n      <span class=\"text-gray-700\">First Name:<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"00Ncs00000HRIVU\" name=\"00Ncs00000HRIVU\" type=\"text\" maxlength=\"255\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Last Name:<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"00Ncs00000HRIVb\" name=\"00Ncs00000HRIVb\" type=\"text\" maxlength=\"255\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">CDCR Number<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"00Ncs00000HRIVf\" name=\"00Ncs00000HRIVf\" pattern=\"^[A-Za-z]{1,2}[0-9]{4,9}$\" type=\"text\" style=\"text-transform: uppercase;\" maxlength=\"10\" minlength=\"6\" title=\"Please match the requested format of 6 characters minimum, beginning with 1-2 letters.\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\t\n\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Institution<\/span><span class=\"text-red-700\">*<\/span>\n      <select id=\"00Ncs00000HRIVN\" name=\"00Ncs00000HRIVN\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\">\n        <option value=\"\">&#8211;None&#8211;<\/option>\n<option value=\"ASP - Avenal State Prison\">ASP &#8211; Avenal State Prison<\/option>\n<option value=\"CAL - Calipatria State Prison\">CAL &#8211; Calipatria State Prison<\/option>\n<option value=\"CCI - California Correctional Institution\">CCI &#8211; California Correctional Institution<\/option>\n<option value=\"CCWF - Central California Womens Facility\">CCWF &#8211; Central California Womens Facility<\/option>\n<option value=\"CEN - Centinela State Prison\">CEN &#8211; Centinela State Prison<\/option>\n<option value=\"CHCF - California Health Care Facility Stockton\">CHCF &#8211; California Health Care Facility Stockton<\/option>\n<option value=\"CIM - California Institution for Men\">CIM &#8211; California Institution for Men<\/option>\n<option value=\"CIW - California Institution for Women\">CIW &#8211; California Institution for Women<\/option>\n<option value=\"CMC - California Mens Colony\">CMC &#8211; California Mens Colony<\/option>\n<option value=\"CMF - California Medical Facility\">CMF &#8211; California Medical Facility<\/option>\n<option value=\"COR - Corcoran State Prison\">COR &#8211; Corcoran State Prison<\/option>\n<option value=\"CRC - California Rehabilitation Center\">CRC &#8211; California Rehabilitation Center<\/option>\n<option value=\"CTF - Correctional Training Facility\">CTF &#8211; Correctional Training Facility<\/option>\n<option value=\"FCRP CCTRP - Reentry Program\">FCRP CCTRP &#8211; Reentry Program<\/option>\n<option value=\"FOL - Folsom State Prison\">FOL &#8211; Folsom State Prison<\/option>\n<option value=\"HDSP - High Desert State Prison\">HDSP &#8211; High Desert State Prison<\/option>\n<option value=\"ISP - Ironwood State Prison\">ISP &#8211; Ironwood State Prison<\/option>\n<option value=\"KVSP - Kern Valley State Prison\">KVSP &#8211; Kern Valley State Prison<\/option>\n<option value=\"LAC - California State Prison Los Angeles\">LAC &#8211; California State Prison Los Angeles<\/option>\n<option value=\"MCRP - Male Community Re-entry Program\">MCRP &#8211; Male Community Re-entry Program<\/option>\n<option value=\"MCSP - Mule Creek State Prison\">MCSP &#8211; Mule Creek State Prison<\/option>\n<option value=\"NKSP - North Kern State Prison\">NKSP &#8211; North Kern State Prison<\/option>\n<option value=\"PBSP - Pelican Bay State Prison\">PBSP &#8211; Pelican Bay State Prison<\/option>\n<option value=\"PVSP - Pleasant Valley State Prison\">PVSP &#8211; Pleasant Valley State Prison<\/option>\n<option value=\"RJD - RJ Donovan Correctional Facility\">RJD &#8211; RJ Donovan Correctional Facility<\/option>\n<option value=\"SAC - California State Prison Sacramento\">SAC &#8211; California State Prison Sacramento<\/option>\n<option value=\"SATF - California Substance Abuse Treatment Facility\">SATF &#8211; California Substance Abuse Treatment Facility<\/option>\n<option value=\"SCC - Sierra Conservation Center\">SCC &#8211; Sierra Conservation Center<\/option>\n<option value=\"SOL - California State Prison Solano\">SOL &#8211; California State Prison Solano<\/option>\n<option value=\"SQ - San Quentin Rehabilitation Center\">SQ &#8211; San Quentin Rehabilitation Center<\/option>\n<option value=\"SVSP - Salinas Valley State Prison\">SVSP &#8211; Salinas Valley State Prison<\/option>\n<option value=\"VSP - Valley State Prison\">VSP &#8211; Valley State Prison<\/option>\n<option value=\"WSP - Wasco State Prison\">WSP &#8211; Wasco State Prison<\/option>\n<option value=\"Parole\">Parole<\/option>\n<option value=\"Public\">Public<\/option>\n      <\/select>\n    <\/label>\n\n    <h3 class=\"text-xl font-semibold text-gray-900\">Issue or Complaint Information<\/h3>\n\t\n\t<label class=\"block\">\n      <span class=\"text-gray-700\">Subject:<\/span><span class=\"text-red-700\">*<\/span>\n      <input id=\"subject\" name=\"subject\" type=\"text\" maxlength=\"80\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" required\/>\n    <\/label>\n\t\n    <label class=\"block\">\n      <span class=\"text-gray-700\">Issue Requiring Attention<\/span><span class=\"text-red-700\">*<\/span>\n      <textarea id=\"description\" name=\"description\" rows=\"3\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\" title=\"Please include specific details like names, dates, locations, etc.\" required><\/textarea>\n    <\/label>\n<div id=\"notes-desc\" class=\"counter\" aria-live=\"polite\">\n      <div class=\"status\">You have <span id=\"remaining\" class=\"remaining\">500<\/span> characters remaining<\/div>\n      <div class=\"progress\" aria-hidden=\"true\"><i id=\"progress-bar\"><\/i><\/div>\n    <\/div><\/br>\n\t\n\t<label class=\"block\">\n      <span class=\"text-gray-700\">Efforts to Resolve<\/span>\n      <select id=\"00Ncs00000HRIVP\" name=\"00Ncs00000HRIVP\"\n        class=\"mt-1 block w-full border border-gray-300 rounded px-3 py-2\">\n        <option value=\"\">&#8211;None&#8211;<\/option>\n\t\t<option value=\"Health Care Grievance\/Appeal\">Health Care Grievance\/Appeal<\/option>\n\t    <option value=\"Citizen&#39;s Complaint\">Citizen&#39;s Complaint<\/option>\n        <option value=\"Grievance\/Appeal\">Grievance\/Appeal<\/option>\n        <option value=\"Patient Health Care Inquiry\">Patient Health Care Inquiry<\/option>\n\t    <\/select>\n    <\/label>\n\n    <button type=\"submit\"  \n      class=\"w-full bg-green-700 text-white font-semibold py-2 px-4 rounded hover:bg-blue-700\">\n      SUBMIT\n    <\/button>\n  <\/form>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The contact information on this page is specific to the California Department of Corrections and Rehabilitation (CDCR) Office of the [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":472,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"hide_featured_image_on_mobile":false,"hide_featured_image_on_post_details":false,"footnotes":""},"class_list":["post-884","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact the Ombudsman&#039;s Office - Office of the Ombudsman<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact the Ombudsman&#039;s Office - Office of the Ombudsman\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/\" \/>\n<meta property=\"og:site_name\" content=\"Office of the Ombudsman\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-07T20:48:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/assistance-request\\\/\",\"url\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/assistance-request\\\/\",\"name\":\"Contact the Ombudsman's Office - Office of the Ombudsman\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/#website\"},\"datePublished\":\"2019-06-20T01:50:03+00:00\",\"dateModified\":\"2026-01-07T20:48:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/assistance-request\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/assistance-request\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/ombuds\\\/assistance-request\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Office of the Ombudsman\",\"item\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Contact the Ombudsman&#8217;s Office\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/#website\",\"url\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/\",\"name\":\"Office of the Ombudsman\",\"description\":\"CDCR\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.cdcr.ca.gov\\\/ombuds\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact the Ombudsman's Office - Office of the Ombudsman","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/","og_locale":"en_US","og_type":"article","og_title":"Contact the Ombudsman's Office - Office of the Ombudsman","og_url":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/","og_site_name":"Office of the Ombudsman","article_modified_time":"2026-01-07T20:48:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/","url":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/","name":"Contact the Ombudsman's Office - Office of the Ombudsman","isPartOf":{"@id":"https:\/\/www.cdcr.ca.gov\/ombuds\/#website"},"datePublished":"2019-06-20T01:50:03+00:00","dateModified":"2026-01-07T20:48:39+00:00","breadcrumb":{"@id":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.cdcr.ca.gov\/ombuds\/ombuds\/assistance-request\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.cdcr.ca.gov\/ombuds\/"},{"@type":"ListItem","position":2,"name":"Office of the Ombudsman","item":"https:\/\/www.cdcr.ca.gov\/ombuds\/"},{"@type":"ListItem","position":3,"name":"Contact the Ombudsman&#8217;s Office"}]},{"@type":"WebSite","@id":"https:\/\/www.cdcr.ca.gov\/ombuds\/#website","url":"https:\/\/www.cdcr.ca.gov\/ombuds\/","name":"Office of the Ombudsman","description":"CDCR","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cdcr.ca.gov\/ombuds\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Office of the Ombudsman","distributor_original_site_url":"https:\/\/www.cdcr.ca.gov\/ombuds","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/pages\/884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/comments?post=884"}],"version-history":[{"count":20,"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/pages\/884\/revisions"}],"predecessor-version":[{"id":1512,"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/pages\/884\/revisions\/1512"}],"up":[{"embeddable":true,"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/pages\/472"}],"wp:attachment":[{"href":"https:\/\/www.cdcr.ca.gov\/ombuds\/wp-json\/wp\/v2\/media?parent=884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}