Receiving Calls from Incarcerated People

The CDCR uses the Department of General Services (DGS) Inmate/Ward Telephone System (IWTS) Contract to provide collect-only domestic and international telephone services to incarcerated adults at CDCR facilities. All issues related to telephone services should be directed to GTL Customer Service at 1-866-607-6006.

Get more information about the inmate/ward phone system provided by GTL at http://www.gtl.net/cdcr-inmate-telephone-information/.

GTL calling rates effective March 2021

New Rates at Adult and Youth Institutions