Health Care Department Operations Manual

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Chapter 5 – Administrative

Article 9 – Training

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5.9.1 General Training Requirements

  • Policy

    • California Correctional Health Care Services (CCHCS) employees shall complete all job-required training outlined in this policy, as mandated by the state, and identified by their immediate supervisor, manager, or Hiring Authority (HA) to accomplish the mission, goals, and objectives of the department.  Employee training shall be in accordance with policies, regulations,  and budgetary constraints. Training shall be on state time to the greatest extent possible.  Compensation for any overtime worked to meet required training shall comply with the Fair Labor Standards Act.  When provisions of this section are in conflict with the provisions of a Memorandum of Understanding (MOU), the MOU shall be controlling.

  • Responsibility

    • Policy and Administration

      • The Deputy Director (DD), Labor Relations, Performance Management, and Staff Development Units, is responsible for the oversight, development, and implementation of CCHCS Staff Development Unit (SDU) training programs and shall oversee and monitor general training matters.

    • Staff Development Unit

      • The SDU is responsible for developing and delivering effective eLearning to CCHCS staff statewide and ensuring all CCHCS headquarters (HQ) staff receive quality training based on policies, regulations, budgetary constraints, and established guidelines identified in the California Department of Corrections and Rehabilitation (CDCR) Department Operations Manual (DOM).  The SDU provides instructor-led training, develops eLearning, and maintains the Learning Management System (LMS).  The SDU shall:

      • Coordinate with the CDCR Office of Training and Professional Development (OTPD) to ensure departmental training requirements are identified.

      • Manage HQ training programs, ensuring training goals and objectives are met.

      • Plan, implement, and publish the annual HQ training schedule.

      • Develop and implement relevant and up-to-date training courses, programs, and materials for CCHCS.

      • Analyze, design, develop, implement, and evaluate course content to meet CCHCS operational needs, legal requirements, and individual staff job performance needs.

      • Ensure eLearning courses developed and released in LMS for CCHCS staff contain relevant content and measurable learning objectives, promote learner participation and engagement, and measure learner performance.

      • Ensure all HQ training for employees and instructors is recorded in the departmentally approved electronic tracking system.

      • Manage users, courses, and roles, and develop LMS report structures.

      • Maintain required training records and files for HQ staff in accordance with the departmental records retention schedule.

      • Ensure all HQ instructors complete the departmentally required Training-for-Trainers (T4T) course prior to delivering instructor-led training.  

      • Conduct periodic CCHCS training assessments to ensure course content is current and relevant.

      • Review training policies and procedures annually, revising as necessary.

    • Supervisors and Managers

      • All supervisors and managers, regardless of work location, shall:

      • Assess training needs and requirements of their staff and provide them with training that is structured for improvement in areas where job performance deficiencies exist and to provide the acquisition of new knowledge or skills.

      • Evaluate the effectiveness of the training after the training has been provided to staff.

      • Schedule employees’ work to allow for mandatory, job-required, performance improvement, and upward mobility training during work time, to the greatest extent possible.

      • Prepare probationary and annual performance evaluations which include a report of the employee’s training record, achievements, efforts, and needs.  This is covered in the CCHCS Progressive Discipline Overview training administered by PMU.

      • Ensure their supervised employees complete all job-required training and have opportunities for professional development through job-related training.

      • Keep a record in each employee’s supervisory file of all training assigned and completed.  Refer to the Training and Development Checklist sample which can be found on Lifeline under the SDU webpage.

    • HQ and Institution Employees

      • Employees shall treat training as a work assignment and be accountable for the learning outcome.

    • CCHCS Non-Custody Institution Staff

      • In addition to complying with Section (b)(4) above, CCHCS non-custody institution staff shall coordinate with their institution’s In-Service Training (IST) Office to complete CDCR, CCHCS mandated training requirements, including courses in the annual training schedule.

    • HQ Training Coordinators

      • Each CCHCS HQ program and Regional HQ shall identify a Training Coordinator to serve as a liaison between SDU and the staff assigned within their unit or program areas.

      • The staff eligible to perform the HQ Training Coordinator tasks shall be in the following classifications:

        • Administrative Assistant

        • Associate Governmental Program Analyst

        • Health Program Specialist

        • Health Record Technician I

        • Health Record Technician II (Specialist)

        • Office Assistant

        • Office Technician

        • Staff Services Analyst

      • HQ Training Coordinators shall not be in supervisory, managerial, or health care provider classifications.

      • HQ Training Coordinators shall:

        • Coordinate and enroll staff into the courses required per the annual training schedule.

        • Process Employee Training Requests (CDCR 854, Employee Training Request).

        • Assist staff with training registration and confirmation for IST and Out-Service Training (OST) courses.

        • Track completed training for their unit in order to process payment requests.

        • Research and provide training information to HQ-based supervisors and employees.

        • For training that is not delivered or organized by the SDU, provide the SDU with copies of completion certificates or a completed CDCR 844, Training Participation Sign-In Sheet, for employee training records within five business days of course completion.

        • Access and generate LMS reports that provide course completion information to ensure all staff have completed all required training at the request of the HA and program supervisors or managers.

        • Provide the LMS reports to management to ensure staff compliance with required trainings by established deadlines.

          • Directions for accessing CCHCS LMS Reports can be found on Lifeline under the SDU webpage.

    • Institution Training Coordinators

      • Each Institution shall identify a Training Coordinator to serve as a liaison between SDU, their local institution’s IST office, and the health care staff assigned within their institution.

      • The staff eligible to perform the institution Training Coordinator tasks shall be in the following classifications:

        • Administrative Assistant

        • Associate Governmental Program Analyst

        • Health Program Specialist

        • Health Record Technician I

        • Health Record Technician II (Specialist)

        • Nurse Instructor

        • Office Assistant

        • Office Technician

        • Staff Services Analyst

        • Training Officer I

        • Training Officer II

      • Institution Training Coordinators shall not be in supervisory, managerial, or health care provider classifications, with the exception of Training Officers II.

      • Institution Training Coordinators shall:

        • Assist staff with training registration, including processing CDCR 854 forms, and confirmation for IST and OST courses.

        • Track completed training for their unit in order to process payment requests.

        • For training that is not delivered or organized by their IST office, provide their institution’s IST office with copies of completion certificates or completed CDCR 844 forms for recording in the employee training records within ten business days of course completion.

        • Access and generate LMS reports that provide course completion information to ensure all staff have completed all required training at the request of the HA or institution supervisors or managers.

        • Provide the LMS reports to management to ensure staff compliance with required trainings by established deadlines.

          • Directions for accessing CCHCS LMS Reports can be found on Lifeline under the SDU webpage.

    • Institution’s IST Offices

      • Each institution IST office staff shall:

      • Coordinate and enroll custody and non-custody staff into the courses required per the annual training schedule.

      • Ensure all training for employees and instructors is recorded in the departmentally approved electronic tracking system.

      • Maintain required training records and files in accordance with departmental retention schedule.

    • Non-IST Office Training

      • Staff responsible for facilitating and providing training to staff within the institution that is not coordinated through the IST office shall provide their IST office copies of completion certificates or completed CDCR 844 forms for recording in the employee training records within ten business days of course completion.

  • Training and Documentation

    • Record Keeping Forms

      • The following forms shall be used to record training requests and participation:

      • CDCR 844.

        • No more than one course of instruction shall be recorded by the instructor on a CDCR 844.  Any CDCR 844 with more than one subject shall not be accepted by the division or unit training office.

        • The CDCR 844 shall not be required if training attendance is directly recorded utilizing the departmentally approved electronic tracking system.

      • CDCR 854.

        • The CDCR 854 is only required if the requested training falls outside the approved annual training plan or annual training requirements.  This form shall be completed by CDCR, CCHCS staff requesting to attend training and forwarded to the Training Coordinator for each division.

    • Record of Training

      • For each training activity conducted, the following records shall be maintained by the training office who recorded the information in the departmentally approved electronic tracking system:

        • CDCR 844 or electronic training attendance shall be used for all IST.

        • CDCR 844 or electronic training attendance, or the unit approved training documentation for On-the-Job Training (OJT).

        • A record of score achieved through a written test or performance demonstration of the learned skill.

      • All training is recorded in LMS, which is the departmentally approved electronic tracking system.

    • Definition and Criteria

      • The process whereby CCHCS staff, either individually or in groups, participate in a formalized, structured course of instruction to acquire knowledge, skills, and abilities relevant for their current or future job performance.  Formalized, structured training shall contain measurable learning objectives that can be evaluated in a classroom setting or when completing other sources of training (e.g., eLearning, OJT).

      • Measurable learning objectives shall identify and describe the knowledge, skills, and abilities that staff will be expected to understand and demonstrate upon completion of the training and how they will apply the newly acquired information in the performance of their job duties.

      • Learning objectives shall follow course development and design standards as described below:

        • Support the overall expected outcome of the training.

        • Be specific, measurable, achievable, relevant, and time-based.

        • Focus on one expectation or aspect of learning or understanding at a time.

        • Be realistic in terms of what learners can be expected to accomplish in performing their job.

        • Use an action verb to specify the desired performance.

        • Include the task or performance that staff will be expected to understand and demonstrate upon completion of the training.

        • Include a task-based method for learners to demonstrate proficiency or attain a desired outcome.

        • Contain at least one to two knowledge check questions that align with a learning objective to measure learners’ understanding of the subject matter, concepts, or a specific skill.

  • Training Sources

    • In-Service Training

      • IST may be designed specifically to meet the needs of a particular group, facility, or office and presented directly to local employees.  When control of course content, learning processes, instructor standards, evaluation methods, and adherence to legal or other mandates is required, IST is used to ensure accountability.

      • A departmentally approved course outline or lesson plan shall be used to conduct training.  All lesson plans shall be forwarded to OTPD for review and approval.  The DD of Peace Officer Selection and Employee Development (POSED), or designee, may authorize a departmental program or unit to approve training on a case-by-case basis.

    • On-the-Job Training

      • Training is provided to employees in either a classroom or work setting to ensure acceptable levels of performance, knowledge, and understanding, or to correct deficiencies.

      • When appropriate, IST Managers and Training Coordinators are encouraged to fully utilize this type of training as opposed to onsite or offsite training that does not fall within the trainee’s regular work hours.

    • eLearning

      • Training may be conducted onsite or offsite but shall be completed within the trainee’s regular work hours.  eLearning shall be considered a form of OJT.

      • eLearning courses released in LMS shall:

        • Contain at least two measurable learning objectives that identify and describe the knowledge, skills, and abilities staff will be expected to understand and demonstrate upon completion of the training and how they will apply the newly acquired information in the performance of their job duties.

        • Contain at least one knowledge check question for each learning objective to measure staff’s understanding of the subject matter, concepts, or a specific skill, or a task-based measurement for staff to receive training completion credit.

      • When an eLearning course is required for all CCHCS HQ or institution staff to complete, it shall:

        • Include relevant and necessary knowledge, skills, and abilities that staff must know, understand, or demonstrate to be able to perform the essential functions of their job duties and responsibilities.

        • Be approved by the appropriate CCHCS Directors as follows:

          • Director, Health Care Policy and Administration, for courses that are required for all CCHCS HQ staff.

          • Director, Health Care Services, for courses that are required for all CCHCS institution staff.

            • SDU shall request the approval from the appropriate Director(s) prior to the development of the course.

        • Only be released in LMS during the first two weeks of the calendar year, if it is a course that is required annually for all CCHCS HQ or institution staff to take.

      • Course development requests shall be submitted to SDU no later than July 31st in the year prior to the intended release.  The course development request process can be found on the SDU Course Development webpage on Lifeline.

    • Onsite Formal Training

      • Any locally presented training activity, onsite formal instruction, seminars, and workshops, for which training credit is to be given, shall be recorded on a CDCR 844.  Employees shall complete the required information and the instructor shall ensure that the completed forms are received by the IST Manager or Training Coordinator.  The IST Manager or Training Coordinator shall ensure credit is provided to each attending employee’s training record utilizing the CDCR 844 or electronic training attendance as recorded directly in the departmentally approved electronic tracking system and retain the CDCR 844 according to the departmental retention schedule requirements.

    • Offsite Training

      • Employees shall arrange with the Training Coordinator for appropriate certification of any instruction, seminar, or workshop presented away from the employee’s place of work for which training credit is to be allowed.  Upon receipt of the arranged certification, the training manager shall credit the employee’s training record utilizing the CDCR 844 or electronic training attendance as recorded directly in the departmentally approved electronic tracking system.  A copy of the certificate of completion shall be placed in the employee’s training file.

    • Out-Service Training

      • OST training includes the following courses and activities:

        • Offered through accredited colleges or universities.

        • Conducted by private consultants, firms, or other non-state agencies, such as federal or local governments, special interest groups, associations, or professional groups.

      • OST training for the purpose of meeting departmental needs for scientific, technical, professional, and management skills shall be evaluated and processed as follows:

        • Training shall be necessary and of direct value to the department and relevant to the employee’s general field of work.

        • Training shall provide knowledge, skills, or abilities that cannot be cost-effectively acquired through departmental IST as defined in this chapter (exclusive of specialized training).

        • Training with the purpose of covering subject matter not sufficiently or recently encompassed in the employee’s previous education or experience or of which the employee would not normally be expected to know prior to their present position.

  • Training Requirements

    • General Requirements

      • Training compliance shall be based on the 12-month calendar year (January – December).

      • If annual training requirements are not attained before December 31 of the current calendar year, the employee shall be considered out of compliance with the annual training mandates and may be subject to progressive discipline.

      • Training shall be conducted during regular work hours when possible or during off-duty hours when necessary.

      • Compensation for training shall comply with existing policies, laws, and MOU in accordance with applicable collective bargaining agreements.

      • Within budgetary constraints, job-required training shall be provided by the department and completed by the employee within the mandated completion timeline.

      • It is a condition of employment that all employees complete all required training for their job classification or position, as identified by CCHCS, the HA, supervisor, or manager.

      • Employees who fail to meet these training requirements may have their merit salary award denied or be subject to progressive discipline, up to and including dismissal.

    • New Non-Custody Staff Onboarding

      • All non-custody civil service staff new to CCHCS, regardless of job classification, shall receive new staff onboarding. The goal of onboarding is to provide supervisors and their new staff dedicated time for engagement and proper integration to a new work assignment, to include a discussion of job duties, expectations, and goals, and introduction to their work areas, co-workers, and management teams.  

      • Supervisors shall enroll their new non-custody staff in the instructor-led portion of annual training on the next earliest date following their start date, but no later than 30 days from their start date.

      • New CCHCS staff shall complete the following required eLearning courses provided in LMS:

        • Equal Employment Opportunity (EEO) and Sexual Harassment Prevention (SHP) training within six months of hire.

          • Non-supervisors shall complete one hour of EEO and SHP training.

          • Supervisors and managers shall complete two hours of EEO and SHP training.

        • Privacy Awareness Training prior to being provisioned or granted access to health information, pursuant to the Statewide Health Information Policy Manual (SHIPM), Section 4.1.2, Privacy Training.

        • Information Security Awareness and Training prior to accessing departmental assets.  Departmental assets are classified as a data, physical, or service asset owned by CCHCS.

      • New CCHCS staff shall complete program or unit-specific training as determined by their HA, manager, or supervisor.

    • Probationary Employees

      • CCHCS probationary employees shall complete the job-required training for their job classification before the end of their probationary period, or earlier as specified.

      • An employee who provides acceptable certification of having previously completed a requirement shall receive credit and not be required to repeat the training.

      • Probationary employees shall receive onboarding in addition to the requirements for certain job classifications.

      • Probationary employees who fail to complete any portion of required training may be rejected on probation.

    • Annual Training

      • All CCHCS civil service staff shall complete the annual training requirements, which include legal mandates, training required by statute, regulations, or subjects deemed necessary by POSED and the HA or designee.

        • CCHCS contractors and registry are not required to complete annual training.  Refer to Section (e)(5)(A) and (e)(5)(B) for courses required for CCHCS contractors and registry.

      • Annually, the DD of POSED shall evaluate and determine the training requirements for all custody and non-custody staff.

      • SDU shall publish a complete list of Annual Training Requirements on Lifeline at the beginning of each calendar year with requirements for each group below.  Annual Training Requirements can be found on Lifeline under the SDU webpage.

        • HQ Non-Custody Staff

        • HQ Custody Staff

        • Institution Non-Custody Staff

      • CCHCS HQ custody staff shall contact the Correctional Training Center IST manager or designee to schedule their annual instructor-led training.  For general training guidance and questions, HQ custody staff shall contact their Training Coordinator.

      • CCHCS HQ non-custody staff shall complete their annual instructor-led training with SDU.

      • CCHCS institutional staff shall complete their annual instructor-led training at their institution.

    • Retired Annuitants, Student Assistants, Interns, Contractors, and Registry

      • All Retired Annuitants, Student Assistants, Interns, contractors, and registry shall complete training as indicated below and annually thereafter:

        • Information Security Awareness and Training prior to accessing departmental assets. Departmental assets are classified as a data, physical, or service asset owned by CCHCS.

        • Privacy Awareness Training prior to being provisioned or granted access to health information, pursuant to SHIPM, Section 4.1.2, Privacy Training.

        • EEO and SHP Training

          • One-hour course within 30 calendar days of hire.

          • Retired Annuitants in any supervisory or managerial classification shall complete at least two hours of classroom or other effective interactive training and education regarding sexual harassment prevention within six months of the assumption of a supervisory or managerial position, pursuant to
            Government Code (GC), Section 12950.1.

      • In addition to the courses listed in Section (e)(5)(A) above, contractors and registry assigned to work at an institution shall complete the courses as indicated below upon initial assignment.  Participation in departmentally-required training shall not be construed to create an employment relationship.

        • eLearning in LMS

          • Aerosol Transmissible Diseases

          • Developmental Disability Program

          • Disability Placement Program

          • Heat Related Pathologies

          • Injury and Illness Prevention Program

          • Prison Rape Elimination Act

        • Instructor-Led Training

          • Interacting with Incarcerated Persons with Disabilities-Refresher

          • Partnership in the Correctional Environment

            • This course shall only be required for the following mental health contractors and registry:

              • Psychiatrist

              • Psychologist

              • Clinical Social Worker

              • Marriage and Family Therapist

              • Professional Clinical Counselor

          • Suicide Prevention

        • Contractors and registry shall complete the above courses one time, except in the following circumstances:

          • Contractors and registry who have been working for 12 or more consecutive months with no break in assignment shall retake the courses.

          • Contractors and registry returning to work after a break in assignment of 12 or more consecutive months shall retake the courses.

        • Contractors and registry who have completed the courses one time and are reassigned to work at other institution(s) shall not retake the course, except as specified in Section (e)(5)(B)(3).

        • Training records for contractors and registry shall be obtained from the institution’s IST office.

      • Additional training for contractors and registry shall be provided in accordance with the applicable contract provisions.

      • Additional training requirements for Retired Annuitants, Student Assistants, and Interns shall be at the discretion of the local HA or designee.

    • Supervisory and Managerial Training

      • Pursuant to GC, Sections 11146-11146.4 and 12950.1, and the CDCR DOM, Article 18, General Training, Section 32010.16, all supervisors, managers, and Career Executive Assignments (CEA) shall complete:

        • At least two hours of classroom or other effective interactive training and education regarding sexual harassment prevention within six months of the assumption of a supervisory position and every two years thereafter, pursuant to GC, Section 12950.1.

        • Ethics for State Officials within six months of hire and at least once every two years thereafter.

      • Pursuant to GC, Section 19995.4(b) and (c) or 19995.4 (d), and the CDCR DOM, Article 18, General Training, Section 32010.16:

        • First-Line Supervisors

          • All first-line supervisors shall complete 80 hours of departmentally approved supervisory training within 6 months of appointment, but no later than the term of the probationary period (either 6 or 12 months).

          • All first-line supervisors who transfer to CCHCS from another state agency or department shall complete the departmentally approved 80-hour first-line supervisory training within six months of appointment.  If the transferred first-line supervisor completed these courses in another state agency or department, proof of completion is needed to waive this requirement.

        • All second-line managers shall complete 40 hours of departmentally approved training within 12 months of appointment. If this training was completed in another state agency or department, proof of completion is required to waive this requirement.

        • All CEAs shall complete 20 hours of leadership and development training within 12 months of appointment. If this training was completed in another state agency or department, proof of completion is required to waive this requirement.

        • Thereafter, all supervisors, managers, and CEAs shall complete 20 hours of leadership and development training every two years.

        • Information on supervisor and manager training can be found on Lifeline under the SDU webpage.

    • Electronic Health Records System (EHRS) Training

      • In addition to all other mandatory training, select staff who routinely use the EHRS shall take EHRS training courses on LMS or validate EHRS competency as determined by their program.

    • Additional Training Requirements

      • Staff who drive a vehicle on state business shall take the CDCR, CCHCS Defensive Driving Training course every four years. The eLearning course is offered in LMS.

  • Instructor Requirements

    • Certification

      • Departmental instructors shall complete an approved specialized training course for part-time trainers (e.g., T4T) approved by the DD, POSED, or designee, pursuant to the CDCR DOM, Chapter 3, Article 18, Section 32010.8.2.

      • Subject Matter Experts (SME) may be used to assist in the presentation of training under the direction of a training manager or training facilitator.  To be considered a SME, an individual shall meet one of the following criteria:

        • Minimum three-years full-time experience in subject matter.

        • Possesses a degree or certificate in a specific subject matter.

        • Previous experience as a trainer in the subject matter.

        • Recognition by the department as an expert in the subject matter.

      • Staff who attend a specialized course of instruction provided by an external vendor to CCHCS with the intent to provide instruction to departmental staff shall submit a copy of their certificate of completion to SDU that identifies the area of expertise and duration of certification. Obtaining an external certification does not automatically waive a departmental certification.

      • Instructors who teach courses that require additional certification beyond the general T4T must have current instructor certificates in the specified subjects in their training file (e.g., CPR, Staff Suicide Awareness, Wellness and Stress Resiliency, Implicit Bias), pursuant to the CDCR DOM, Chapter 3, Article 18, Section 32010.8.2.1.

      • HAs shall ensure a fair and impartial process is established pertaining to the selection of staff to be T4T certified to instruct approved departmental courses. Considerations may include, but are not limited to:

        • Evaluating staff for aptitude of subject matter.

        • Ensuring staff performance standards are in good standing.

        • Requiring staff to submit a CDCR 854 and memorandum expressing their interest, qualifications, skills, and experience in the subject matter, instructing history, and capabilities.

      • HAs shall ensure an instructor waitlist is generated for staff who display aptitude of the subject matter and meet adequate performance standards.

    • Recertification

      • For the T4T certification to remain valid, the instructor must teach a minimum of four hours per calendar year (January – December).

      • Review and reconciliation of instructor hours shall be performed annually to ensure instructors have maintained their certification pursuant to certification requirements.

    • Decertification

      • Decertification of instructors may be necessary to ensure departmental staff are provided effective and relevant training by certified instructors.  Decertification of staff may be necessary for substandard performance, which includes, but is not limited to:

        • Failure to teach the minimum number of hours pursuant to the CDCR DOM, Chapter 3, Article 18, Section 32010.8.2 or course material requirements.

        • Failure to deliver the learning objectives of approved curricula.

        • Lack of preparation to deliver training or not delivering training within approved course or section times.

        • Negligence or unsafe practices.

        • Consistent negative participant evaluations.

        • Low aptitude for the subject matter.

        • Progressive discipline history.

      • If decertification is required, the HA, or designee, shall complete the Instructor Decertification Request memorandum, which can be found on Lifeline under the SDU webpage.  The memorandum shall be submitted to the SDU LMS email inbox at CCHCSSDULMSTrainingHelp@cdcr.ca.gov for LMS reconciliation.  A copy of the decertification memorandum shall also be provided to the employee.

  • Links

  • References

    • California Government Code, Title 2, Division 5, Part 1, Chapter 1, Article 12, Sections 11146-11146.4, State Agency Ethics Training

    • California Government Code, Title 2, Division 5, Part 2.6, Chapter 6, Sections 19995-19995.4, Training

    • California Government Code, Title 2, Division 5, Part 2.8, Chapter 6, Article 1, Section 12940-12953, Unlawful Practices, Generally

    • Statewide Health Information Policy Manual, Chapter 4, Section 4.1.0, Administrative Requirements

    • Statewide Health Information Policy Manual, Chapter 4, Section 4.1.2, Privacy Training

    • Health Care Department Operations Manual, Chapter 5, Article 3, Section 5.3.25, Security and Privacy Awareness Training

    • California Department of Corrections and Rehabilitation, Department Operations Manual, Chapter 3, Article 1, Equal Employment Opportunity

    • California Department of Corrections and Rehabilitation, Department Operations Manual, Chapter 3, Article 18, General Training

      • Section 32010.1, Policy

      • Section 32010.4, California State Training Program

      • Section 32010.5, Goals and Objectives

      • Section 32010.6, Internal Administrative Responsibility

      • Section 32010.8, Use of Training Resources

      • Section 32010.8.1, Training Resources

      • Section 32010.8.2, Training Personnel

      • Section 32010.8.2.1, Courses Requiring Additional Instructor Certification

      • Section 32010.8.2.2, In-Service Training (IST) Course Content

      • Section 32010.8.2.3, Instructor Training Credit

      • Section 32010.8.3, Record Keeping Forms

      • Section 32010.8.4, Record of Training

      • Section 32010.10, Minimum Required Training

      • Section 32010.10.1, Training Requirements

      • Section 32010.10.2, Training Compliance

      • Section 32010.13, Probationary Employees

      • Section 32010.16, Supervisory and Managerial Training

  • Revision History

    • Effective: 05/2009
      Revised: 12/23/2025