Office of

Victim & Survivor
Rights & Services

Young Lady with hand on cheek

Are you owed Restitution?

To inquire about unclaimed restitution call:
1-877-256-6877

**Select option "1" from the menu for Restitution**

or email,
victimservices@cdcr.ca.gov

CDCR currently collects $400,000 monthly for victims who have been named in court orders as being entitled to restitution paid by the criminal who committed the crime. Often, the information sent to CDCR by the county courts does not include victim address information to let CDCR know where to send the money collected. However, state law provides that victims can come forward at anytime to claim restitution collected on their behalf.

Collecting restitution

There must be a court order. The California Department of Corrections and Rehabilitation (CDCR) can only collect victim restitution when the felon has been convicted, sentenced to state prison, and the court has ordered the offender to pay a specific amount to a specific victim. This is usually called a direct order or a victim restitution order. It is intended to cover economic losses suffered by the victim. The court order must specify a dollar amount. CDCR cannot collect on orders where the dollar amount shows "To Be Determined" or "TBD."

CDCR receives victim address information in less than 50% of felony cases when victim restitution is ordered and the offender is sentenced to state prison. Consequently, CDCR will collect on the restitution order but cannot distribute the money collected until the victim's address is found. If the court ordered restitution to be paid to you, call us at 1-877-256-6877 to make sure we know where to send the money that we collect for you.

CDCR collects on all victim direct orders once felony offenders are received into prison. CDCR deducts one half of prison wages paid to the offender and one half of any money received from the outside and deposited into an offender's account to apply toward the restitution owed by the offender. When the offender leaves prison, the California Franchise Tax Board (FTB) will continue collecting until the victim restitution is paid in full or the offender dies. CDCR continues to manage the offender accounts even after they are sent to FTB. If the victim's address is still unknown, the money goes to the Victim Compensation and Government Claims Board to be held until CDCR notifies them that the victim has been found.

 

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