Incarcerated person sitting a computer during a video visit wearing a mask

Updated February 2023

Visitation Information

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How to Schedule Visits Using VSA

View the Visitation Scheduling Application user instructions.

VSA Help

Schedule a Visit

Log on VSA to schedule in-person and video visits at Institutions.

VSA Log On

How to Use Webex to Join a Video Visit

You can join your video visit from a computer, mobile device or phone.

Webex Help

Free Bus Transportation

Approved visitors can register for FREE bus trips to designated CDCR institutions.

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CDCR recognizes visiting is an important way to maintain family and community ties.

At the same time, our first priority is the health and safety of those who live in and work in our facilities. For the latest information and updates that may impact visitation services and guidelines become familiar with this web page.


Video Visiting Survey

CDCR conducted an informal survey on the video visiting experience from Tuesday, July 19, 2022 to Tuesday, August 2, 2022 in order to improve its visiting program. During the pandemic, CDCR established video visiting as a means of keeping the incarcerated population in touch with their family and friends, and it now offers it in addition to in-person visiting. Over 7,000 people took part in the survey

Click here to view survey

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Vaccination & Testing

Procedures for visitors and incarcerated persons. Make sure you’re prepared to visit. Get familiar with our guidelines.

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Have Questions?

Getting familiar with the visitation process is a good place to start and may answer your questions. Frequently asked questions, visiting Sergeant/Lieutenant telephone numbers and other visiting resources are available on our Get Help page.

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Family & Friends Services

Family and friends can play a vital role in helping incarcerated people turn their lives around. Learn about contacting an incarcerated person, sending money, sending packages and more.