Family & Friends Services
Family and friends can play a vital role in helping incarcerated people turn their lives around. Learn more about CDCR contacts, protocols, and initiatives below.
Who to Contact
For information about incarcerated people and parolees contact the appropriate Public Information Officer.
- Adult institution PIO contacts
- Visiting Sergeant/Lieutenant Phone List
- Adult Parole PIO contacts
- Patient Health Care Inquiry
- General Inquiries
What to Expect
- When someone first arrives at a reception center
- After the reception center process an incarcerated person arrives at their designated institution
Information by Topic
- Allegations of staff misconduct
- Adult institutions
- Credit-earning
- Division of Juvenile Justice youth
- Expedited Expungement for Formerly Incarcerated Fire Camp Participants
- FAQ: What is a Modified Program, June 12, 2025 – Family & Friends Services
- Heat Prevention and Response Efforts
- Non-Designated Programming Facilities and Sensitive Needs Yards
- Parolees
- Potential Data Breach
- Recall and Resentencing Referral Program
- Resentencing and release information
- Restorative Justice
- Security Threat Group integration
- Senate Bill 483
Complaints or issues
If you or your incarcerated loved one has a complaint or wish to raise an issue, an appropriate person to contact is an Ombudsman.
Essential Resources
Statewide INmate Family Council
Local Inmate Family Councils (IFC’s) are a gathering of family and friends of the incarcerated who meet regularly with Wardens to support visiting since keeping strong family connections with loved ones is a powerful rehabilitative tool. These IFC’s promote visiting by clarifying rules and regulations as well as discussing health, education, vocational training, packages, books, and related issues. For more information on connecting with a local IFC, please visit the Statewide IFC website.