BACKGROUND INFORMATION
Date of Study: October 2 – October 6, 2023
Collective Bargaining Identification: M06
Job Analysis Conducted By: Dena Khoury, Talent Acquisition and Career Services, Department of Corrections and Rehabilitation
Number of Incumbents: There are 194 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated August 1, 2023
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Review inmate disciplinary process including Rules Violation Reports and facility logs to ensure compliance with due process and consistency using various laws, rules, regulations (e.g. Penal Code [PC], California Code of Regulations [CCR] Title 15, Department Operations Manual [DOM], etc.) as needed.
2. Work cooperatively with the Community Resources Manager to plan and ensure volunteer programs are successfully implemented and facilitated on institutional grounds using policy/departmental directives as required.
3. Work cooperatively with the Chief Executive Officer or Chief Medical Executive to ensure custodial functions associated with providing access to inmate health care (e.g., medical, dental, and mental health) using PC, DOM, CCR Title 15 and Title 22, departmental directives, court mandates, and Access Quality Report as required.
4. Serve on Health Care Committees (e.g., Suicide Prevention Program, Emergency Medical Response Review process, Quality Management Committee, Local Governing Body, etc.) to enhance Medical, Dental, and Mental Health inmate access to care using departmental directives and court mandates as required.
5. Critique Use of Force incidents to ensure compliance using departmental Use of Force policies and procedures as required.
6. Manage the Controlled Use of Force application including clinical intervention using Medical and Mental Health staff to ensure compliance with departmental policy as required.
7. Participate as a member of the Executive Use of Force Review Committee to ensure compliance and identify training needs using PC and departmental policies and procedures as necessary.
8. Participate as a member and/or chair the Institution Classification Committee (ICC), to provide knowledge and expertise in evaluating the housing, program, Security Threat Group (STG), and treatment needs of inmates by reviewing Strategic Offenders Management System (SOMS) and Electronic Records Management System (ERMS) information and ensuring due process requirements are met using PC, DOM, departmental directives and CCR Title 15 as necessary.
9. Monitor the Initial/Unit Classification Committee to ensure compliance with departmental policies and procedures pursuant to PC, DOM, and CCR Title 15 on an ongoing basis.
10. Participate in audits to maintain compliance with departmental mandates concerning security, fiscal, medical/mental health, restricted housing, classification process, etc., using existing audit tools on an ongoing basis.
11. Manage prison population in accordance with Institution Activation Schedule and institutional mission to ensure maximum utilization of available bed space using the Weekly Population Report, institutional count, parole projections, etc., as needed.
12. Manage the correctional setting to ensure public, staff, and inmate safety and institutional security using policies and procedures, audits, PC, CCR Title 15, DOM, etc., on an ongoing basis.
13. Oversee the development of various written documents (e.g., Post Orders, Operational Procedures, Emergency Operations Plan, Crime/Incident Report, DOM supplements, etc.) to ensure safety, security, and efficient operation of the institution using policies and procedures, PC, CCR Title 15, DOM, etc., as directed.
14. Participate in the development of Program Status Reports (PSR) to ensure institutional safety during modified programs and provide necessary support services to inmates (e.g., food, clothing, hygiene, health care access, education programs, etc.) in accordance with court mandates, PC, CCR Title 15, DOM, STG, procedures as needed.
15. Monitor lockdowns and/or modified programs on a daily basis making adjustments to the PSR as a result of information received, with the goal of returning to normal operations as soon as safely possible in accordance with policies and procedures.
16. Monitor inmate grievances to ensure inmate access, appropriate responses, and compliance with Departmental guidelines/time constraints as outlined in the PC, CCR Title 15, and DOM as needed.
17. Review inmate grievances to ensure inmate access, appropriate responses, and compliance with Departmental guidelines/time constraints as outlined in the PC, CCR Title 15, and DOM as needed.
18. Coordinate the Equal Employment Opportunity (EEO) program to ensure compliance with existing law by tracking the Local Intervention Process, referrals of formal discrimination complaints, recruitment, training and assignment of EEO counselors using Federal and State law, DOM, etc., as mandated.
19. Represent the department regarding institutional or departmental matters at meetings, conferences, hearings, etc., to obtain information and/or convey the interest of the department using interpersonal skills, professionalism, knowledge, etc., as needed and/or upon request.
20. Prepare written documents to effectively disseminate information to the public, departmental staff, inmate population, and/or outside agencies using knowledge of departmental policy, procedures, and resource materials as needed.
21. Serve as Administrative Officer of the Day (AOD) to manage the institution/division and monitor operations using available resources (e.g., CCR Title 15, DOM, policies and procedures, etc.) as required.
22. Manage a major program in Headquarters (e.g., Transportation, Emergency Operations, Appeals, Substance Abuse, Missions, etc.) through interaction with institutional staff and other entities to ensure compliance with departmental policies and procedures and local operational procedures in accordance with CCR Title 15 and DOM on an ongoing basis.
23. Meet with the Inmate Advisory Committee to resolve issues (canteen, laundry, mail, food services, etc.) or provide information using various resources (CCR Title 15, DOM, local operating procedures, etc.) as needed and/or requested.
24. Oversee inmate services (e.g., food services, canteen, inmate assignments, religious programs, education, visiting, etc.) to ensure operational/budgetary needs are met in accordance with regulations, PC, CCR Title 15, DOM, departmental policies, and procedures on an ongoing basis.
25. Oversee facility operations (e.g., plant operations, fire/life safety, warehousing, and fleet administration, etc.) to ensure operational/budgetary needs are met in accordance with regulations, PC, CCR Title 15, DOM, departmental policies, and procedures on an ongoing basis.
26. Oversee administrative functions (e.g., personnel, accounting, procurement, information systems, personnel assignments, etc.) to ensure operational/budgetary needs are met in accordance with regulations, PC, CCR Title 15, DOM, departmental policies, and procedures on an ongoing basis.
27. Act as a liaison with other departments and organizations (e.g., Prison Industry Authority, Board of Parole Hearings, Department of State Hospitals, community hospitals, Employee Organizations, Inmate Family Council, etc.) to represent the Department in areas of mutual concern using interpersonal skills, professionalism, and knowledge as needed.
28. Exercise fiscal accountability to ensure the institution/division is operating within its budgetary authority by managing staffing resources, Workers’ Compensation, travel, overtime/sick leave usage, procurement of goods, contracts for services, etc., using Post Assignment Schedule, Workforce Telestaff, Monthly Budget Plan, Schedule 7A, Business Information System (BIS), etc., on an ongoing basis.
29. Initiate Budget Concept Statements (BCS), Budget Change Proposals (BCP), Section 6 and Special Repair Requests to provide justification and obtain approval for funding of new program implementation, physical plant improvements, equipment, and staffing, etc., using court mandates, statistical data, policies, and procedures, DOM, State Administrative Manual (SAM), prior BCS/BCP, etc., as needed.
30. Oversee and monitor the operation of segregated housing (e.g., Administrative Segregation, Security Housing Unit, Psychiatric Service Unit, Protective Housing Unit, etc.) to ensure compliance with conditions of confinement, administrative segregation placement notices, due process rights and health care access/mental health care needs using policies, procedures, PC, CCR Title 15, DOM, etc., on an ongoing basis.
31. Oversee the administration of the Disability Placement Program and Developmental Disability Program to ensure inmates receive reasonable accommodations and are provided effective communication in an institutional setting using court mandated training, departmental policies and procedures, tracking systems, etc., on an ongoing basis.
32. Meet with local labor organizations to discuss policy changes that have impact on the members of the labor organization using interpersonal skills, professionalism, and knowledge of departmental policies and procedures and Memorandums of Understanding (MOUs) on an as needed basis.
33. Participate in activation and operation of the Incident Command System in order to respond to any major disturbances or emergencies as the Incident Commander or Section Chief using Emergency Operation Plans, National Incident Management System (NIMS) and policies/procedures as needed.
34. Participate in the development of staff by supervising daily activities and monitoring job performance to motivate and achieve maximum effectiveness using available resources (e.g., Tickler log, Individual Development Plan (IDP), In-Service Training (IST), On the Job Training (OJT), Comparative/Computer Statistics [COMPSTAT], etc.) on an ongoing basis.
35. Manage the activation and/or deactivation of programs due to changes in inmate population and departmental needs as directed per the Institution Activation Schedule using policies and procedures with coordination from Headquarter staff as needed.
36. Oversee pilot projects to collect data and/or develop methodologies for possible expanded implementation using existing resources as directed by Headquarters.
37. Participate in the COMPSTAT process to identify institution/division problematic areas and successes using gathered data from operational areas (e.g., Custody, Programs and Administration) as directed by departmental policy on an ongoing basis.
38. Participate as a Skelly Hearing Officer during the employee disciplinary process in order to ensure the employee’s due process rights are met in accordance with policies and procedures on an as needed basis.
39. Oversee the Contraband Surveillance Watch (CSW) to ensure appropriate placement and due process using DOM and departmental policies as required.
40. Oversee the administration of the Prison Rape Elimination Act (PREA) to ensure compliance in accordance with State and Federal standards using DOM and departmental policies as required.
41. Participate as a panel member in various hiring interviews to fill vacant positions within the institution and recommend the most competitive candidates using personnel/training files, references, performance evaluations, etc., pursuant to State Personnel Board laws and rules, as required.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of the principles and practices of public and correctional administration including inmate classification, inmate program, discipline, and parole to effectively provide public safety in a fiscally sound manner and meet the mission of the California Department of Corrections and Rehabilitation (CDCR).
K2. Basic knowledge of the principles and applications of effective budget preparation and control of a large organization in an institutional setting to comply with departmental budget authority.
K3. Basic knowledge of the purposes, activities, and functions of the Board of Parole Hearings and various control agencies to effectively provide public safety and comply with federal and state laws.
K4. Advanced knowledge of the problems involved and methods used in the custody, control, and adjustment of antisocial behavior to safely manage the inmate population.
K5. Comprehensive knowledge of the organizational structure of institutional/headquarters divisions including custody, business services, health care, administration, reception/program and housing to provide effective management of a division within the organization.
K6. Comprehensive knowledge of the purposes, activities, regulations, and functions of the CDCR to effectively provide public safety and comply with federal and state laws.
K7. Basic knowledge of the principles and practices of State capital outlay procedures to ensure compliance with the Department of Finance.
K8. Basic knowledge of building construction, specifications, blueprints and materials to oversee construction projects and/or modifications to existing physical plant.
K9. Advanced knowledge of the manager’s role in the Equal Employment Opportunity (EEO) Program and the processes available to meet the Department’s EEO objectives as it relates to the supervision and management of departmental personnel.
K10. Comprehensive knowledge of the Ralph C. Dills Act as it relates to the collective bargaining processes and employee/employer relations to ensure compliance with labor laws.
K11. Comprehensive knowledge of the principles and practices of personnel management and supervision of a large organization in an institutional setting to comply with State Personnel Board (SPB) rules/regulations, EEO policies and provide a positive working environment.
K12. Comprehensive knowledge of the principles of public administration and business management of a large organization to ensure compliance with Departmental goals, objectives and missions.
K13. Comprehensive knowledge of state and federal laws and court mandates (e.g., Armstrong, Clark, Valdivia, Plata, Mitchell, Coleman, etc.) to ensure compliance with legal requirements.
K14. Comprehensive knowledge on how to use computer programs, personal computers, and electronic devices in order to perform daily duties.
K15. Comprehensive knowledge of the principles of effective verbal and written communication and group dynamics to communicate job related information and conflict resolution accurately and effectively, etc.
K16. Comprehensive knowledge of the staff disciplinary process to effectively serve as a Skelly Hearing Officer during the employee disciplinary process in order to ensure the employee’s due process rights are met in accordance with policies, procedures, and staff disciplinary matrix.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Plan and organize a large multidisciplinary workforce to effectively manage a division/program.
A2. Direct and evaluate a large multidisciplinary program to ensure compliance with regulatory guidelines.
A3. Establish and maintain cooperative working relationships with officials and staff members, public agencies, employee organizations, interested community and professional groups to promote an environment that is conducive to carrying out the mission of the Department.
A4. Apply technical knowledge to effectively address complex situations and/or tasks.
A5. Analyze situations or data accurately and develop an effective course of action to effectively manage a division/program.
A6. Manage, supervise and provide leadership to develop an effective workforce.
A7. Apply effective principles of budget preparation and control to effectively manage a division/program.
A8. Apply effective principles of personnel and business management to effectively manage a division/program.
A9. Apply effective principles of public and correctional administration to effectively manage a division/program.
A10. Communicate effectively (verbal, written, and electronic) so instructions can be clearly understood and carried out in routine and emergency situations.
A11. Assess and train/develop staff to achieve optimal effectiveness in an organizational division/program.
A12. Motivate staff to achieve optimal effectiveness in an organizational division/program.
A13. Understand and fulfill managerial responsibilities under the Ralph C. Dills Act to ensure compliance with labor laws.
A14. Promote equal opportunity in employment to maintain a work environment free of discrimination, harassment and violence.
A15. Operate electronic communication devices and personal computers in order to perform daily managerial duties.
A16. Prioritize and track assignments in order to complete projects and assignments on time and within budget constraints.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal /Physical Characteristics:
PC1. Demonstrated leadership and program planning ability to effectively coordinate and manage a division/program.
PC2. Emotional maturity and stability to provide effective leadership in stressful situations.
PC3. Empathetic and objective understanding of persons in custody to effectively manage the inmate population.
PC4. Satisfactory record as a law-abiding citizen to maintain a positive public image.
PC5. Good personal and social adjustment for correctional work to maintain professionalism within the workplace.
PC6. Neat personal appearance to maintain professionalism within the workplace and a positive public image.
PC7. Courage to provide effective leadership in stressful situations and make difficult decisions.
PC8. Alertness to be aware of your environment and be able to respond to emergency situations.
PC9. Sound mental and emotional condition to make appropriate decisions in a stressful situation.
PC10. Freedom from any physical or mental condition that would interfere with the full performance of the essential functions of the job of a Correctional Administrator, DOC.
KSAPCs highlighted in bold text are not currently on the SPB classification specification