Job Analysis



Date of Study: August 26, 2013 – September 10, 2013

Collective Bargaining Identification: R06

Job Analysis Conducted By: Cheng Saephan and Natalie Villareal, Selection Analysts, Office of Workforce Planning, Department of Corrections and Rehabilitation


NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Verify inmate identification and intake documentations from transporting unit for intake processing, utilizing standard operating procedures as required.

2.  Review inmate court documents for accuracy, completeness, and time limits as needed.

3.  Complete intake screening forms for classification and inmate housing, utilizing inmate records as required.

4.  Record disposition of inmate’s property, e.g., clothing, money on appropriate log from intake processing, cell search, inmate transfers, and release for tracking and accountability as needed.

5.  Photograph inmates (incoming and appearance changes) for identification cards, utilizing digital imaging equipment as required.

6.  Fingerprint inmates to verify inmate’s identification, utilizing appropriate equipment e.g., fingerprint identification card and Live Scan as required.

7.  Issue clothing, bedding, commissary, and supplies e.g., soap and toiletries to inmates for housing needs, utilizing state issued supplies as require.

8.  Assign proper housing to ensure safety and security by reviewing inmate documents as required.

9.  Verify identity of inmates to ensure accurate release by reviewing photo, fingerprint identification card, social factors, etc., as required

10.  Complete necessary documents for inmate transfer to another facility utilizing inmate records as required.

11.  Escort inmates internally within facility/institution to ensure safety and security as required.

12.  Search and read inmate mail to identify and seize contraband or other unauthorized material as required.

13.  Verify inmate’s identity and classification utilizing documents, e.g., temporary release, transfer, work assignment, medical, court for escorting outside of the facility as required

14.  Apply various restraint devices such as leg restraints, handcuffs, waist restraints, etc., to inmates to ensure safety and security as required

15.  Transport inmates to various designations, e.g., court, medical, transfer using a vehicle as required.

16.  Maintain daily inmate documents e.g., roster, housing cards/personal data cards to ensure consistency and accuracy of program needs.

17.  Record inmate movement in and out of cells/facility utilizing a daily log for accountability as needed.

18.  Record non-institutional personnel, e.g., attorney, contractor, inmate visitor, civilians, etc. entering and leaving the facility for accountability as required.

19.  Provide written and oral instructions/directions to inmates to maintain order as required.

20.  Identify changes in inmate behavioral patterns utilizing awareness e.g., noise level, inmate interactions to prevent disturbances as required.

21.  Perform cell and housing areas inspections for contraband, cell in working order, breaches of security, and cleanliness e.g., windows, doors, bars, locks to maintain safety and security by utilizing security check forms as required

22.  Operate a video camera to document crimes and or actions taken e.g., critical incident, interviews, surveillance as required.

23.  Recognize mental health behavioral characteristics of inmates to maintain safety e.g., prevent suicides, harming others as required.

24.  Perform equipment inventory e.g., keys, tools, weapons for accountability and proper working condition utilizing inventory sheet and inspection log as required.

25.  Prepare correspondences and reports e.g., incident, disciplinary, memorandum to document/inform staff or inmates utilizing standard forms and computer as needed.

26.  Visually monitor inmates attending various programs e.g., meals, religious services, AA, education, vocational training to maintain accountability and security as required.

27.  Supervise inmates assigned to work programs e.g., culinary workers, yard, maintenance, clerical, utilizing timesheet and rosters to maintain accountability and security as required

28.  Identify indicators of gang affiliation e.g., tattoos, insignias, written materials, photographs for identification, validation, and tracking of inmates as required

29.  Respond to emergencies e.g., disorder, melee, medical, fire, riot, natural disasters in order to maintain safety and security, utilizing proper equipment as directed.

30.  Conduct emergency count of inmates against roster, log, photos or computer-listed numbers for accountability as required.

31.  Operate manual/electronic gates leading into and out of facility to allow staff, inmates, and non-institutional personnel access to maintain safety and security as required.

32.  Perform visual security check/patrol inside/outside the perimeter of the facility e.g., cell, common area, fence lines, yard, recreational area, dormitories for accountability, safety, and security as required.

33.  Perform clothed and unclothed body search of inmates to prevent unauthorized introduction of contraband, utilizing vision, pat downs, and metal detectors as required.

34.  Investigate activities e.g., disturbances, crimes, safety concerns, threats to ensure the safety and security of the institution, utilizing correctional awareness e.g., reports and informants as required.

35.  Perform security check of transportation vehicles entering and leaving the institution for weapons, contraband, narcotics, etc., utilizing vision and a physical search to maintain safety and security as required.

36.  Process evidence by documenting e.g., collect, photograph, log to secure, preserve, and maintain a chain of custody as required.

37.  Maintain confidentiality of sensitive information e.g., medical information, investigation, inmate criminal history to maintain safety and security, by not disclosing to unauthorized persons.

38.  Respond to inmate written requests for interviews, formal/informal grievances, utilizing forms following guideline/policy for accountability as required.

39.  Supervise inmate meals in dining hall, housing area or food service area, monitor and maintain control, and verify tray and utensil counts.

40.  Accompany staff and contractors e.g., maintenance, plumber, medical personnel within the institution using observation to provide safety and security as required.

41.  Prepare inmates for work detail and appointments e.g., court, medical, transportation using verbal communication to ensure proper attire, restraints, and timeliness as required.

42.  Direct inmates in their work assignment e.g., cleaning, preparing meals, maintenance to ensure overall operation of the institution, utilizing effective communication as required.

43.  Physically subdue inmate(s) with or without the help of additional staff to gain compliance with orders utilizing strengths and holds as required.

44.  Effectively communicate using various methods e.g., radio, telephone, or intercom, PA, meeting, briefing to relay information or address staff/inmates as required.

45.  Perform physical count of inmates to ensure accountability and prevent escape through visual observation and tracking to provide safety and security as required.

46.  Complete work order to notify appropriate individual or department regarding repairs needed, utilizing the proper documentation as needed.

47.  Respond to non-institutional personnel requests e.g., overview, available programs, and visiting operation by providing information utilizing institution facts as directed.

48.  Perform cell extractions of non-compliant inmates to ensure safety, with a team of officers utilizing cell extraction equipment e.g., protective equipment, restraints, baton, shield, and video equipment as required.

49.  Disarm an inmate with a weapon, utilizing the necessary equipment and taking the appropriate actions to ensure the safety and security of staff and inmates as required.

50.  Testify in court by giving accurate testimony to uphold the criminal justice system, utilizing reports evidence, and memory of the event as required.

51.  Provide orientation to inmates regarding facility rules and procedures, e.g., meal schedules, daily programs, counts to ensure consistency and order as required.

52.  Pursue inmates to make an arrest, obtain contraband, prevent escape, etc., to ensure the safety and security of staff, inmates, and the public as required.

53.  Defend yourself against an inmate with a weapon, utilizing necessary equipment and actions to ensure the safety and security of staff and inmates as required.

54.  Instruct/train inmates in the safe use of tools and equipment utilizing safety procedures and guidelines to prevent injury as required.

55.  Search for missing/escaped inmates inside/outside the institution by utilizing patrol, surveillance, radio communication, etc., to maintain the safety of the institution and public as required. 

56.  Perform medical aid e.g., CPR and/or first aid to those in need of medical attention to prevent injury or loss of life, utilizing first aid equipment as required.

57.  Arrest inmates and visitors, during the course of your duties who commit crimes to maintain safety and security utilizing restraints and search warrants as required.

58.  Attend and participate in on the job training programs, classes, and seminars to maintain peace officer status and to be in compliance with current policy and procedures as required.

59.  Operate fire suppression equipment e.g., fire extinguisher, fire hose to prevent the spread of a fire as required.

60.  Perform emergency evacuation of staff and inmates by being familiar with evacuation routes to ensure accountability in order to maintain safety and security as required.

61.  Follow daily written direction from internal memos, logs, correspondence, activity logs, court/legal documents, etc., to maintain daily operations of the institution as required.

62.  Discipline inmates regarding rule violations e.g., behavior, conduct, actions through formal/informal counseling and documentation as required.

63.  Defuse crisis situations by counseling, subduing or referring to medical/mental health services etc., to prevent injury and maintain safety and security as required.

64.  Facilitate training for haircut or cosmetology services to maintain health and safety of staff and inmates as needed.

65.  Recognize sexual misconduct in an institution to maintain health and safety utilizing visual observation and communication as needed.

66.  Preserve a crime scene to maintain integrity by isolating, photographing, documenting, preserving evidence, etc., as required.

67.  Recommend changes in local policies, procedures, or rules to streamline processes through memos, verbal communication, etc., as needed.

68.  Operate a computer to communicate, perform data searches, enter data, and acquire information to maintain operation of the institution as needed.

Tasks highlighted in bold text are not currently on the SPB classification specification


NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Basic knowledge of purposes and methods of discipline as applied to persons in custody.

K2.  Basic knowledge of a Correctional Officer’s duties to perform essential functions within a correctional setting.

K3.  Basic knowledge of grammar, spelling, and the correct usage of English in written and oral communication.

K4.  Basic knowledge of proper use and care of firearms/weapons to safely operate equipment.

K5.  Basic knowledge of arithmetic to perform inventory and counts.

K6.  Basic knowledge of computer operation to perform searches and update records.

K7.  Basic knowledge of effective listening technique to gather information.

K8.  Basic knowledge of non-verbal communication to assess situations and respond appropriately.

K9.  Basic knowledge of crisis intervention techniques to prevent injury and preserve safety.

K10.  Basic knowledge of conflict management techniques to defuse threats.

K11.  Basic knowledge of negotiating techniques to accomplish a positive outcome.

K12.  Basic knowledge of gangs to prevent criminal behavior.

K13.  Basic knowledge of inventory control for accountability.

K14.  Basic knowledge of supervision to direct others.

K15.  Basic knowledge of interviewing to gathering information.

K16.  Basic knowledge of radio communication to relay information.

K17.  Basic knowledge of the signs and symptoms of alcohol and drug abuse to prevent injury and preserve safety.

K18.  Basic knowledge of restraints to subdue others.

K19.  Basic knowledge of the behavioral characteristics of a violent offender to prevent injury and preserve safety.

K20.  Basic knowledge of performing searches to locate items and persons.

K21.  Basic knowledge of securing a crime scene to preserve evidence.

K22.  Basic knowledge of self defense to preserve safety.

K23.  Basic knowledge of evacuation procedures to prevent injury and preserve safety.

K24.  Basic knowledge of fire extinguishing equipment to prevent the spread of fire.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Control, direct, and instruct inmates or parolees individually and in groups effectively.

A2.  Remember names and faces of individuals accurately.

A3.  Interpret and enforce institutional rules and regulations with firmness, tact, and impartiality.

A4.  Read and interpret written material accurately.

A5.  Communicate to others effectively.

A6.  Prepare accurate and objective written reports using good grammar, composition and correct spelling.

A7.  Promote socially acceptable attitudes and behavior of inmates or parolees effectively.

A8.  Rate the conduct and productivity of inmates or parolees accurately and impartially.

A9.  Think and act quickly in emergencies.

A10.  Reason with others logically.

A11.  Make simple arithmetic computations.

A12.  Follow oral/written directions accurately.

A13.  Follow the rules and regulations of the Department and institution accordingly.

A14.  Distinguish inmates and correctional staff from a tower or elevated position accurately.

A15.  Professionally perform as an authoritative figure.

A16.  Make appropriate use of disciplinary options effectively.

A17.  Interact professionally and tactfully with the public, inmates, and staff effectively.

A18.  Follow chain of command accordingly. A19. Climb ladders and stairwells effectively.

A20.  Observe and perform in dim/bright light situations effectively.

A21.  Operate departmental equipment and firearms safely and effective.

A22.  Subdue combative inmates effectively.

A23.  Analyze situations accurately and adopt an effective course of action.

A24.  Complete the apprenticeship program satisfactorily.

A25.  Make sound decisions in high stress situations effectively.

A26.  Multitask in various situations effectively.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Emotional maturity and stability to provide effective leadership in stressful situations.

PC2.  Empathetic and objective understanding of persons in custody to effectively manage inmates.

PC3.  Satisfactory record as a law abiding citizen to maintain a positive public image.

PC4.  Demonstrate leadership in program and services to effectively manage inmate population.

PC5.  Demonstrate tact with others.

PC6.  Good personal and social adjustment for correctional work to maintain professionalism within the workplace.

PC7.  Neat personal appearance to demonstrate professionalism within the workplace.

PC8.  Courage during dangerous and stressful situations.

PC9.  Alertness to be aware of your environment and be able to respond to emergency situations.

PC10.  Motivated to perform tasks with due diligence direction.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Physical Characteristics:

PhyC1.  Good physical health.

PhyC2.  Mental and emotional stability.

PhyC3.  Freedom from any physical or mental condition that would interfere with the full performance of the duties of a Correctional Officer.

PhyC4.  Strength, endurance, and agility.

PhyC5.  Hear sufficiently to perform the essential functions of the job.

PhyC6.  A corrected visual acuity of 20/20 or better in each eye, an uncorrected visual acuity of 20/60 or better in each eye, ability to pass a color vision test comparable to the Farnsworth D-15 without the use of an X-Chrome lens or other colored filters, and a peripheral field of view of at least 120 degrees of horizontal extent and 100 degrees of vertical extent with no evidence of scotomas (nonseeing areas) within the full visual field of each eye.

KSAPCs highlighted in bold text are not currently on the SPB classification specification