BACKGROUND INFORMATION
Date of Study: October 30, 2018 – November 2, 2018
Collective Bargaining Identification: S06
Job Analysis Conducted By: Jo Selmi, Examination Analyst, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 7 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 10/2018.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Supervise staff through work assignments, and performance evaluations to maintain performance standards using State Personnel Board’s (SPB) laws, Departmental guidelines and policies/procedures and the Institutions and Camps (I&C) Manual etc. on a continuous basis.
2. Conduct the hiring process (e.g., identify vacancies, conduct interviews, evaluate and select candidates) to fill vacancies using certification lists and transfers, in accordance with SPB and Departmental guidelines and policies/procedures.
3. Train staff through a variety of methods to ensure staff have the required Integrated Behavior Treatment Model (IBTM) knowledge, skills, abilities and tools utilizing mandated and on the job training as directed by Departmental guidelines and policies/procedures.
4. Assign a variety of work assignments to ensure efficient unit/facility operations and timeframes are met using verbal and written communication, e-mail, memorandums, computer software, and staff meetings as directed by Departmental guidelines and policies/procedures.
5. Review staff caseloads to provide direction and ensure compliance with established supervision, caseload ratio, utilizing living unit files, Board of Juvenile Hearings (BJH) and facility administrative hearing decisions, and Ward Information Network (WIN) in accordance with the Memorandum of Understanding (MOU), and Departmental guidelines and policies/procedures.
6. Evaluate staff performance in order to aid in their professional development and provide appropriate training using communication skills, observation skills, staff work, and the progressive discipline process in accordance with SPB laws, MOU, and Departmental guidelines and policies/procedures.
7. Recommend appropriate action to ensure institutional/public safety and welfare and operational efficiency using verbal and written communication and WIN in accordance with Departmental guidelines and policies/procedures, DOM and Title 15.
8. Take appropriate action to ensure institutional/public safety and welfare and operational efficiency using verbal and written communication and WIN in accordance with Departmental guidelines and policies/procedures, and I&C Manual.
10. Collaborate with juvenile county probation officers and state adult parole agents to make recommendations (e.g., revocations, dual commitments, supervision, placement) using face-to-face contacts, emails, meetings, and memorandums in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
11. Develop community resources and partnerships with local, county, and state agencies and various law enforcement agencies to enhance services for youthful offenders and ensure public safety using telephonic contacts, task force meetings, face-to-face contacts, emails, meetings, and memorandums in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
12. Secure the cooperation of social services, law enforcement, recreational, religious, education, and other state, federal, and county agencies concerned with rehabilitation of youthful offenders to enhance services and ensure public safety utilizing task force meetings, emails, meetings, and memorandums in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
13. Review/evaluate case histories of youthful offenders to develop an appropriate treatment plan consistent with the IBTM (e.g., community placement, services, resources, education, vocation) to ensure public/institutional safety and security and quality assurance utilizing case reports, field files, Intake and Court services, WIN, and diagnostic evaluations, etc. in accordance with Departmental guidelines, policies/procedures, DOM and Title 15 .
14. Analyze data and factors related to specific cases of delinquency to obtain evidence based knowledge in the area of criminogenic risk/needs, provide IBTM treatment modalities, and assess fiscal impact by reviewing current local and national trends, research reports, information systems data, training and law enforcement intelligence in accordance with Departmental guidelines and policies/procedures.
15. Coordinate facility treatment services to ensure the overall success of the youthful offenders’ rehabilitation utilizing IBTM, contracted vendors and services, community resources, curriculum, and volunteers in accordance with Departmental guidelines and policies/procedures.
16. Conduct Juvenile Justice Administrative Committee Review (JJACR) hearings to address current youthful offender behavior, progress, transfers, treatment goals/objectives and meet mandated timeframes and quality assurance using various reports, communication skills, and face-to-face contacts in accordance with Departmental guidelines and policies/procedures.
17. Coordinate BJH/JJACR hearings to address current youthful offenders’ behavior, progress, treatment goals/objectives and meet mandated timeframes and quality assurance utilizing IBTM, various reports, and MI techniques in accordance with Departmental guidelines and policies/procedures.
18. Assist the Department and outside agencies in the development of training programs for employees to meet the needs of Departmental training mandates utilizing subject matter expertise, approved curriculum, trainers, and case material in accordance with Departmental guidelines and policies/procedures.
19. Assist DJJ in the development of IBTM treatment interventions for youthful offenders to provide life and employability skills/tools to enhance discharge readiness and comply with Departmental mandates utilizing subject matter expertise, contract vendors, community based organizations, and volunteers in accordance with Departmental guidelines and policies/procedures.
20. Assist in the development of policy and procedures for DJJ intake/facility operations to ensure safety and security and maintain compliance with Departmental and court mandates utilizing memorandums/directives, training procedures and manuals, laws, court rulings, and stipulated orders in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
21. Implement policy and procedures for DJJ intake/facility operations to ensure safety and security and maintain compliance with Departmental and court mandates and quality assurance utilizing training procedures and manuals, memorandums, and meetings in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
22. Serve as liaison between the courts/attorneys and DJJ intake/facilities to provide information regarding interpretation of sentencing laws, training and treatment programs, appropriate placement, and commitments/referrals utilizing subject matter expertise and communication skills in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
23. Represent DJJ at conferences, task force committees, trainings, and media to provide information, current intake/facility trends, networking, and serve as a subject matter expert utilizing communication skills, computer software, in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
24. Ensure the safety, security, and day to day operation of the facility utilizing effective risk management, planning and communication skills, Progressive Discipline, Equal Employment Opportunity (EEO) guidelines, Employee Assistance Program (EAP), Peer Support Program (PSP) and CAL-OSHA in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
25. Coordinate the day to day workload of assigned clerical staff to ensure an efficient and effective workforce and maintain compliance with mandates, procedures, policies, and timeframes utilizing verbal and written communication, meetings, policies, procedures, and directives in accordance with Departmental guidelines and policies/procedures.
26. Delegate the day to day workload of the clerical staff to ensure an efficient and effective workforce and maintain compliance with mandates, procedures, polices, and timeframes utilizing verbal and written communication, meetings, policies, procedures, and directives in accordance with Departmental guidelines and policies/procedures.
27. Maintain disciplinary guidelines for assigned staff to ensure quality assurance and operational efficiency utilizing Progressive Discipline, EAP, PSP, training, audits, staff meetings, and annual performance reviews in accordance with Departmental guidelines and policies/procedures.
28. Take appropriate action on difficult problems in connection with assigned staff to ensure safety, security, and welfare of the public/facility, youthful offenders and staff utilizing communication, Progressive Discipline, EAP, PSP, meetings, staffing, and annual performance reviews in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
29. Serve as a member of the multi-disciplinary team to resolve staff casework issues, provide information, collaborate, and share mutual training and IBTM treatment programs using subject matter expertise and communication in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
30. Serve as a member of the multi-disciplinary team between the facility and BJH to schedule hearings, provide information regarding youthful offenders progress status, make recommendations, resolve personnel and casework issues, ensure compliance with process and procedures, and offer clarification utilizing case reports, communication, WIN, and court mandates in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
31. Prepare monthly, quarterly, and annual reports utilizing I&C section 4000 data, auditing tools, WIN, and file review in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
32. Respond to youthful offender grievances in an attempt to resolve the specific problem utilizing verbal and written communication, evidence/facts, WIN, due process, Americans with Disabilities Act (ADA) in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
33. Conduct employee inquiries in order to report findings to the appropriate hiring authority utilizing evidence/facts, verbal and written communication, due process and interviews with witnesses in accordance with Departmental guidelines, policies/procedures, DOM, Title 15 and Bargaining Unit contracts.
34. Respond to employee grievances, labor relations and EEO issues in effort to resolve the problem at the lowest possible level utilizing, evidence/facts, verbal and written communication, and due process in accordance with Departmental guidelines, policies/procedures, DOM, Title 15 and Bargaining Unit contracts.
35. Ensure Motivational Interviewing (MI) techniques are utilized in interviews/assessments with youthful offenders to plan treatment, determine appropriate program placement, resources, education and identify risk factors (e.g., gang, mental health, medical, suicide, education) utilizing case reports, intake documents, field files, Suicide Risk Screening Questionnaire (SRSQ),
36. Assist DJJ in the development of IBTM treatment programs in order to provide intervention services for youthful offenders utilizing contract vendors, evidenced based curriculum, community-based organizations, and volunteers.
37. Review recommendations for interstate and/or out of county placements to ensure cases meet transfer criteria and timeliness factors, utilizing assignment logs, record of supervision, transfer packet, WIN and communication skills in accordance with Interstate Compact agreements Departmental guidelines, policies/procedures, DOM and Title 15.
38. Review recommendations for cases including difficult to place/high risk youthful offenders to ensure appropriate IBTM resources are available and cases meet timeliness factors utilizing case reports, WIN, staffing, communication skills in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
39. Monitor/track youthful offenders legal registrations for classifications (e.g., arson, sex offender, gang) to fulfill court orders and ensure timelines are met utilizing WIN, case reports, court orders and field files in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
40. Monitor/track youthful offenders legal notifications (e.g., victim, law enforcement, Welfare & Institution Code 1767.1) to fulfill court orders and ensure timelines are met utilizing WIN, case reports, court orders and field files in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
41. Ensure appropriate placement of youthful offenders in facilities in accordance with the California Youth Assessment Screening Instrument (CA – YASI), court of commitment (juvenile/superior), age and treatment needs utilizing WIN, case reports, case conference, court orders and field files in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
42. Conduct random and routine facility audits (e.g., safety equipment, face-to-face contacts, casework, case conference, IBTM treatment intervention groups, case reports, and field file) to ensure compliance and mandates/timeframes are met utilizing tracking documents, and WIN in accordance with Departmental guidelines, policies/procedures, DOM and Title 15.
43. Serve as a director’s representative when initiating/dropping a hold/detainer to ensure youthful offenders are appropriately detained/released and ensure facility/public safety utilizing Departmental guidelines, policies/procedures, DOM and Title 15.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of principles, procedures, techniques and trends with particular reference to casework and group work methods to provide guidance and assist in program development.
K2. Comprehensive knowledge of purpose, scope, and operation of correctional institutions with particular reference to institutional programs for youthful offenders to maintain a safe environment for the delivery of treatment services.
K3. Comprehensive knowledge of the underlying causes, nature, and results of delinquency to deliver effective therapeutic interventions in an effort to reduce recidivism.
K4. Advanced knowledge of principles and practices of Integrated Behavior Treatment Model (IBTM) to effectively supervise and manage staff.
K5. Comprehensive knowledge of a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment to ensure that it is free of discrimination and harassment.
K6. Comprehensive knowledge of the administration of collective bargaining agreements, labor management relations policies and grievance handling in order to ensure compliance for employee related work issues and conditions (e.g., shifts, posting patterns, workload, etc.).
K7. Basic knowledge of the principles and practices of organization administration including program planning, monitoring, evaluating and budgeting in order to effectively manage youthful offender treatment programs.
K8. Comprehensive knowledge of the purpose, organization and administrative practices of the Board of Juvenile Hearings (BJH) and the California Department of Corrections and Rehabilitation (CDCR) in order to provide direction and guidance for youthful offenders utilizing the IBTM.
K9. Advanced knowledge of the principles and techniques of custody, supervision, discipline, and security of youthful offenders to provide a safe and secure work and living environment.
K10. Comprehensive knowledge of the principles and techniques of personnel management, organization, administration and employee supervision and training to effectively provide guidance, direction and leadership to assigned staff.
K11. Comprehensive knowledge of training and motivational techniques in order to enhance staff development and promote a cohesive work and living environment.
K12. Comprehensive knowledge of the principles and techniques of personnel management and employee supervision in order to ensure appropriate management and accountability of treatment team staff members.
K13. Comprehensive knowledge of diverse racial and cultural characteristics of youthful offenders and how these characteristics impact the correctional setting in order to maintain a safe and secure work/living environment.
K14. Comprehensive knowledge of the practices and techniques of recreation, academic, vocational education and counseling in order to provide the most effective case plan for youthful offenders.
K15. Advanced knowledge of Departmental and institutional policies in order to ensure compliance with all CDCR rules, regulations and mandates.
K16. Advanced knowledge of provisions and procedures of the Wards Rights/Grievance System in order to ensure due process and compliance with Departmental requirements.
K17. Comprehensive knowledge of Departmental programs (e.g., health and safety, training, suicide prevention, mental health, etc.) in order to ensure compliance with Departmental requirements and mandates.
K18. Comprehensive knowledge of progressive discipline and corrective actions to recommend adverse action with assigned staff to correct substandard behavior/performance.
K19. Comprehensive knowledge of existing databases and computer programs to direct staff in operational tasks and data collection.
K20. Advanced knowledge of the IBTM components to include CA-Youth Assessment Screening Instrument (CA-YASI), Cognitive Behavioral Interventions, Strength Based Positive Reinforcement Systems and Youth Incentive Program to reinforce desired behavior.
K21. Comprehensive knowledge of principles, techniques and trends in social casework and rehabilitation to effectively implement the mission of the CDCR – Division of Juvenile Justice (DJJ).
K22. Comprehensive knowledge of federal and interstate procedures to effectively implement the Interstate Compact for youthful offenders.
K23. Basic knowledge of the functions of the state, county and municipal law enforcement agencies to establish and maintain effective working relationships to enhance public safety.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Formulate programs for the treatment and training of youthful offenders committed to the care of the CDCR in order to educate and rehabilitate.
A2. Communicate effectively at a level necessary to establish and maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders.
A3. Maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders to collaborate and deliver appropriate services for the youthful offenders.
A4. Review case plans and assessments to provide recommendations to staff in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.
A5. Prepare documents in an organized and timely manner (e.g., e-mails, reports, compliance reviews, outcomes, recommendations, audits, etc.), to disseminate and communicate information.
A6. Analyze situations accurately in order to make appropriate decisions and take timely and effective action to maintain the safety and security of staff, youthful offenders and the public.
A7. Train, evaluate and monitor subordinate staff in order to develop staff and maintain accountability to promote a safe and secure work environment.
A8. Promote Equal Employment Opportunity (EEO) within the workplace which is free of discrimination and harassment to meet the Department’s EEO objectives.
A9. Effectively utilize Departmental approved data processing systems for information input, retrieval and oversight.
A10. Supervise, plan, organize, direct and monitor the work of others to ensure the effectiveness of program operations.
A11. Apply fair, firm and consistent discipline to staff and youthful offenders in order to maintain accountability, due process to promote a safe and secure work and living environment.
A12. Coordinate an integrated team approach consisting of staff representing the disciplines of security, casework, medical, mental health, counseling, recreation and the academic/vocational education in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.
A13. Apply the principles, techniques and trends in the development of a treatment program for youthful offenders in order to educate and rehabilitate.
A14. Apply the principles, techniques and trends in social casework to effectively implement the mission of CDCR – DJJ.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PC1. Demonstrate emotional maturity and stability to provide a positive example for staff, youthful offenders and the public.
PC2. Demonstrate an empathetic and objective understanding of the programs of youthful offenders.
PC3. Demonstrate tact when communicating with staff, youthful offenders and the public.
PC4. Demonstrate patience to deal with staff and youthful offenders in a variety of situations.
PC5. Demonstrate the ability to work impartially with and accept the various racial, ethnic and cultural differences of staff and the youthful offenders in custody.
PC6. Demonstrate the ability to inspire the respect and confidence of staff and youthful offenders.
PC7. Demonstrate leadership characteristics and good judgment.
PC8. Demonstrate honesty when communicating with staff, youthful offenders and the public.
PC9. Demonstrate integrity in working relationships with staff, youthful offenders and the public.
PC10. Demonstrate high moral standards and adhere to the Departmental Code of Ethics.
PC11. Demonstrate punctuality and commitment to work irregular hours, including weekends and holidays and to report for duty at any time emergencies arise.
PC12. Demonstrate sound physical, mental and emotional health to perform assigned duties.
PC13. Demonstrate sufficient strength, endurance and physical agility necessary to meet the demands of the job.
PC14. Present a neat personal appearance to represent the Department.
PC15. Demonstrate keenness of observation to monitor the tone of the program.
PC16. Demonstrate a continuous satisfactory record as a law-abiding citizen.
PC17. Demonstrate a willingness to travel.
PC18. Work with staff to implement changes within the treatment programs.
PC19. Make recommendations to the appropriate institution administrator regarding procedural changes.
PC20. Demonstrate the ability to adapt effectively to change.
PC21. Demonstrate the ability to effectively communicate.
PC22. Demonstrate the ability to elicit cooperation from youthful offenders and staff.
PC23. Demonstrate a cohesive attitude when working with others.
PC24. Demonstrate a goal oriented, solution focused attitude.
KSAPCs highlighted in bold text are not currently on the SPB classification specification