Job Analysis

JOB ANALYSIS: PAROLE AGENT 3, ADULT PAROLE

BACKGROUND INFORMATION

Date of Study: November 30 – December 3, 2020

Collective Bargaining Identification: S06

Job Analysis Conducted By: Dena Khoury, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 169 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 10/19/20.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1. Manage the proper supervision of parolees using computer based databases (i.e., Strategic Offender Management System [SOMS], Case Conference Reviews [CCR], work schedules, and mileage logs) in accordance with the Departmental Operations Manual (DOM), Memoranda of Understanding (MOU) and State Personnel Board (SPB) laws, on an ongoing basis. 

2. Evaluate staff performance to assist in professional development, provide appropriate training, and advise the hiring authority of acceptable standards within policy using communication and observation skills, in accordance with the MOU and SPB laws, on an ongoing basis. 

3. Recommend appropriate action regarding staff performance to aid in professional development and performance objectives/standards are met using employee evaluations, communication, and interpersonal skills and progressive discipline in accordance with the MOU and SPB laws, on an ongoing basis.

4. Direct subordinates in the compliance of the policies, programs, and procedures of the Division of Adult Parole Operations (DAPO) using training, on an on-going basis

5. Review reports to paroling authorities for content and quality to confirm the information supports the recommendation using knowledge of parole policy and procedure (i.e., communication skills, field file, record of supervision, and law enforcement reports), in accordance with the DOM and MOU.

6. Make recommendations to paroling authorities regarding status of parolees based on California Static Risk Assessment (CSRA), Static-99, Correctional Offender Management Profiling for Alternative Sanctions (COMPAS), to address criminogenic offender risks and needs, on an ongoing basis.

7. Review established case supervision plans to meet parolee risks and needs for the protection of the public, using Correctional Offender Management Profiling for Alternative Sanctions (COMPAS), field file, court documents, criminogenic needs and investigations in accordance with laws, policies and procedures, on an ongoing basis. 

8. Review Parole Agent caseloads routinely to provide direction and compliance with established supervision requirements, (i.e. field file, record of supervision, Parole Violation Decision Tracking System (PVDTS), SOMS), in accordance with the DOM and MOU, as needed. 

9. Conduct case conference with Parole Agents by developing an operation plan (i.e., arrest, search, investigations, legal constraints, scope of activity, etc.) that stays within the parameters of departmental policies using information obtained from citizens, law enforcement agencies, field file, etc., in accordance with laws, policies and procedures, as needed. 

10. Act as the on-scene tactical commander/coordinator in field parole situations involving multiple agencies, including follow-up debriefing with staff for the protection and safety of the public consistent with departmental policies using telecommunication devices, communication skills, in accordance with laws, policies and procedures, as needed. 

11. Prepare reports for various stakeholders on measurable indexes of defined parole data for accuracy and completeness using databases (e.g., SOMS, COMPAS, PVDTS, etc.), as needed.  

12. Interact with law enforcement agencies in the sharing of pertinent information to effect continuity of supervision of parolees and maintain a good working relationship with law enforcement agencies to promote the overall safety of the community using communication skills, Law Enforcement Automated Data System (LEADS), and multi-agency parolee compliance operations, on an ongoing basis.      

13. Make recommendations to petition for revocations to address parolee/releasee misconduct and its impact on public safety using field files, knowledge of parole policy and procedures, case conference, availability of alternative sanctions such as Electronic In-Home Detention (EID), Parole Service Centers (PSC), Day Reporting Center (DRC), as required by policies/procedures and the DOM.  

14. Monitor the timely processing of parolees/releasee in custody involved in parole revocation proceedings to protect the due process rights of parolees using PVDTS, SOMS, Parole Agent’s rosters and other databases, as required by policies, procedures and the DOM.  

15. Make Probable Cause Determinations (PCD) to determine if parole hold is to be retained/removed using Activity Report (CDCR 1502B), case conference, field file, and law enforcement information in accordance with departmental policies, procedures, and DOM, as required.

16. Function as Administrative Officer of the Day (AOD) during non-office hours to provide authorization for arrests, searches, warrants, and placement of parole holds/removal using communication devices and discretionary decision-making skills in accordance with various policies, procedures and DOM, as required.  

17. Supervise the usage, maintenance, accountability and auditing of safety equipment including firearms, chemical agents, soft body armor, restraint equipment, vehicles, etc. to verify information documented in mileage logs, equipment logs, physical inspections, etc., in accordance with departmental policies, procedures, and DOM, as required.                   

18. Represent DAPO at conferences, forums, and community meetings to bring about community awareness and understanding of parole practices and gain stakeholder support for parole and its mission using communication skills, interpersonal skills, knowledge of parole policies and procedure, etc., as needed and/or directed.

19. Conduct confidential pardon investigations for the Governor’s review concerning cases of adult offenders who have submitted an application for executive clemency to provide the applicant an opportunity to seek legal redress for a felony conviction using investigative reports, court transcripts, appellate transcripts, central file investigative interviews, investigative skills, comprehensive questionnaire, and financial check in accordance with the State constitution, Article V, Section 8, applicable Penal Code statutes and Title 15, as needed.    

20. Investigate death penalty cases for review by the Governor’s Office subsequent to the completion of the condemned inmates appellant process to provide a detailed report in the event of an application for executive clemency using investigative reports, court transcripts, appellate transcripts, central file, and investigative interviews in accordance with state constitution, Article V, Section 8, applicable Penal Code statutes and Title 15 as needed.                              

21. Conduct special investigations for the parole authority to include return to court for resentencing, compassionate releases, battered women syndrome allegations, foreign prisoner transfer and other requests from Board of Parole Hearing using investigative reports, court transcripts, appellate transcripts, central file and investigative interviews in accordance with applicable Penal Code statutes and Title 15, as needed.   

22. Develop various policies, procedures, and programs related to the operation of DAPO to apply consistency and conformity with regulations, established guidelines and laws, rules and regulations using appropriate chaptered legislation, court rulings, propositions and legal opinions on an ongoing basis, as an assistant to the Division’s Executive Staff.

23. Oversee the release program study process to ensure cases are properly assigned using SOMS in accordance with policies, procedures, and DOM, on an ongoing basis.

24. Monitor the United States Immigration Naturalization Services (USINS) cases to ensure proper tracking/supervision using Deported Alien Control System (DACS) in accordance with policies, procedures, and DOM, on an ongoing basis.

25. Respond to parolee appeals to resolve the given problem using policies, procedures, and DOM, as needed.

26. Maintain evidence lockers to maintain proper handling of evidence to include the disposal of evidence no longer needed for disposition using evidence log, periodic audits, and proper key control in accordance with policies, procedures and DOM, on an ongoing basis.

27. Manage the office for the safety, security and operation of the parole site using effective management and planning skills, communication skills, knowledge of SPB and CAL-OSHA policies and other state and local ordinances, emergency evacuation plan and arrest plan procedures, on a daily basis.

28. Authorize the need for parolee cash assistance to assist the parolee in reintegrating into the community using knowledge of parolee circumstances and case factors, resources available in the geographical area, and communication skills, on an ongoing basis.

29. Make decisions regarding Interstate Compact and Transfer Investigation Request (TIR) to ensure cases meet transfer criteria and timeliness factors, using assignment logs, record of supervision, SOMS, communication skills and knowledge of parole policies, procedures, and DOM as required.

30. Address employee grievances and labor relations issues in an attempt to resolve the given problem at the lowest possible level using knowledge of parole policies, procedures, DOM, and MOU, as needed.

31. Gather facts regarding employee alleged misconduct in order to report findings to the appropriate Hiring Authority using fact finding techniques that include the review of written documentation by obtaining supplemental information in accordance with policies, procedures, and DOM as needed.

32. Facilitate the hiring process by conducting interviews, evaluating, completing reference checks, and selecting eligible candidates to fill identified vacancies pursuant to the direction of the Hiring Authority and in accordance with SPB rules and regulations as vacancies arise.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1. Comprehensive knowledge of the principles, techniques, and trends in parole and correctional casework to effectively accomplish the Department’s mission.

K2. Comprehensive knowledge of laws pertaining to probation, prisons, and parole to effectively direct, advise, and train subordinate staff.

K3. Comprehensive knowledge of laws pertaining to probation, prisons, and parole to effectively direct, advise, and train subordinate staff.

K4. Comprehensive knowledge of the principles and methods of conducting investigations as it relates to parolees/releasees to effectively accomplish the Department’s mission.

K5. Comprehensive knowledge of laws of arrest, rules of evidence, and court procedures required to effectively deal with violations and conditions of parole.

K6. Comprehensive knowledge of organizations, facilities, services of public and private welfare, and employment agencies available to parolees/releasees to assist with successful reintegration into the community.

K7. Comprehensive knowledge of functions and procedures of Federal, State, County and municipal law enforcement agencies to establish and maintain effective working relationships to enhance the protection of the community.

K8. Advanced knowledge of training principles in order to direct, evaluate, and advise staff to effectively support the Department’s mission.

K9. Basic knowledge of employment conditions, community resources and programs available to assist staff in performing their mission to successfully reintegrate adult offenders into the community.

K10. Comprehensive knowledge of firearm as it applies to its safe operation and manipulation to ensure staff/public safety.

K11. Comprehensive knowledge of field arrest tactical procedures to ensure the safety of law enforcement personnel, public, and parolees.

K12. Comprehensive knowledge of court mandated decisions (e.g., Armstrong, Clark, etc.) to ensure due process procedures to effectively carry out the Department’s mission.

K13. Basic knowledge of the functions and procedures of interstate parole in order to effectively accomplish the Department’s mission.

K14. Basic knowledge of principles and techniques of personnel management and supervision to effectively direct and manage the unit operation.

K15. Basic knowledge of principles of organization, public administration, and budgeting to effectively request operational resources, forecast expenditure needs of the unit and remain within budgetary constraints.

K16. Comprehensive knowledge of the Department’s Sexual Harassment/Equal Employment Opportunity (EEO) policies and procedures in order to be in compliance.

K17. Comprehensive knowledge of a supervisor’s role in the EEO Program and processes available to meet EEO objectives.

K18. Comprehensive knowledge of the labor-management relationship under the collective bargaining law to ensure compliance with Memorandum of Understanding (MOU) and departmental directives.

K19. Comprehensive knowledge of computer databases/technology to produce written documents, reports, and administer training.

K20. Comprehensive knowledge of computer databases/technology to produce written documents, reports, and administer training.

K21. Comprehensive knowledge of the appeal process to review, resolve, respond and track appeals within the specified time constraints.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1. Plan the work of appropriate staff to achieve the Department’s vision, values, mission, and goals.

A2. Organize the work of appropriate staff to achieve the Department’s vision, values, mission, and goals.

A3. Direct the work of appropriate staff to achieve the Department’s vision, values, mission, and goals.

A4. Analyze situations accurately to determine and implement an effective and appropriate course of action as it pertains to parole duties.

A5. Prepare comprehensive and accurate casework reports that record essential elements of information to support evidence based decisions.

A6. Communicate effectively both verbally and in writing with departmental employees, contract employees, volunteers, the public, and other state agencies to achieve the Department’s mission.

A7. Effectively contribute to the Department’s Equal Employment Opportunity objectives to ensure a workplace free of harassment and discrimination.

A8. Use computer equipment to create documents, query, input, retrieve and update database information to monitor, track and supervise parolee/releasee caseload.

A9. Effectively communicate with individuals of diverse cultural backgrounds to maintain a professional and ethical work environment. Lift up to 30 pounds to accomplish day-to-day activities.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Special Personal Characteristics:

SPC1. Demonstrates interest and enthusiasm for working with parolees/releasees to effectively accomplish the Department’s mission.

SPC2. Ability to develop the respect and confidence of community agencies, law enforcement personnel, the public, parolees/releasees to meet the Department’s mission.

SPC3. Willingness to travel throughout the State and perform work requiring some evening hours and a willingness to respond to emergencies at any time.

SPC4. Ability to induce change or communicate sensitive information without offending others while maintaining a professional demeanor.

SPC5. Emotional maturity and stability to remain calm and professional in stressful situations.

SPC6. Effectively carry out the duties and responsibilities of the position.

SPC7. Understanding for victims, parolees, and their families.

SPC8. Possess high degree of integrity and ethical decision making capabilities.

SPC9. Self-motivated work ethic needed to carry out the mission of the Division of Adult Parole Operations.

SPC10. Ability to prioritize multiple assignments while adhering to strict timeframes.  

SPC11. Demonstrate tact and integrity on and off duty in order to effectively accomplish the Department’s mission.                                

KSAPCs highlighted in bold text are not currently on the SPB classification specification