Job Analysis

JOB ANALYSIS: PAROLE ADMINISTRATOR I, ADULT PAROLE

BACKGROUND INFORMATION

Date of Study: January 8, 2018 – January 11, 2018

Collective Bargaining Identification: M06

Job Analysis Conducted By: Alison A. Torngren, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 32 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 12/1/2017.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Oversee Parole Supervisors (e.g., Parole Agent III, Parole Agent II (Supervisor), Staff Services Manager, Supervising Program Technician, etc.) to effectively manage Districts and/or Programs under the Division of Adult Parole Operations (DAPO) utilizing interpersonal skills, personal evaluations, statistical data, supervisory meetings, memorandums, etc., as required.

2.  Perform management responsibilities in the work place with regard to department wide mandates concerning Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), etc., and other personnel practices as defined by regulatory agencies and established guidelines in order to comply with current laws/mandates on an ongoing basis.

3.  Perform management responsibilities in the work place with regard to employee wellness utilizing the Office of Employee Wellness (OEW), Employee Assistance Program (EAP) and Peer Support Program (PSP) providing a supportive working environment on an ongoing basis.

4.  Ensure staffing levels are met in order to maintain operational needs in accordance with Memorandum of Understandings (MOUs) utilizing the unit workload summary, population trends, operational knowledge, etc., on an ongoing basis.

5.  Facilitate the hiring process by conducting interviews, evaluating and selecting candidates to fill identified vacant positions in accordance with California Human Resources’ (CalHR) rules and regulations.

6.  Establish working relationships with stakeholders to educate and maintain cooperation using interpersonal skills, knowledge, community meetings, etc., on an ongoing basis.

7.  Provide routine training to outside law enforcement personnel to increase their knowledge of Parole functions and scope of authority using interpersonal skills, knowledge, informational packages, community meetings, etc., on an ongoing basis.

8.  Develop plans to reduce the parolee-at-large population by using staff training, service referrals, California Parole Apprehension Team (CPAT), etc., in accordance with policies/procedures.

9.  Ensure continuous compliance with the laws/regulations relating to sex offenders to increase public safety and minimize the likelihood of parolees reoffending utilizing the containment model, existing databases, tracking systems, etc., on an ongoing basis.

10.  Oversee the Sex Offender Management Program (SOMP), including Global Positioning System (GPS) operations at the Regional and District level to ensure appropriate staffing and parolee supervision in accordance with policies and expectations utilizing departmental databases and reports.

11.  Oversee the California Parole Supervision Reintegration Model (CPSRM) Parole Units at the Regional and District level to ensure appropriate staffing and parolee supervision in accordance with policies and expectations utilizing departmental databases and reports.

12.  Evaluate the performance of staff as required by CalHR to aid in their professional development and to ensure performance objectives/standards and accountability are met by monitoring daily work assignments.

13.  Participate in the management of fiscal resources by monitoring, tracking, and prioritizing expenditures to ensure fiduciary responsibility in accordance with Departmental policy.

14.  Monitor the budget requirements of the District (e.g., overtime, cash assistance, supplies, etc. ) in order to maintain fiscal responsibility utilizing statistical reports, fiscal summaries and COMPSTAT reports on an ongoing basis.

15.  Monitor revocation rate in order to meet operational goals and respond to circumstances that affect the District utilizing statistical data, automated systems, review decision making process, trends, etc., on an ongoing basis.

16.  Monitor pre-release programming, planning, and community placement to meet operational goals and respond to circumstances that affect the District utilizing statistical data, evidence based practices/trends, collaboration with stakeholders, etc., on an ongoing basis.

17.  Prepare/review reports to ensure appropriateness, accuracy, and timeliness utilizing automated systems, policies and procedures as needed.

18.  Coordinate Parole staff involvement in committees, local cooperative law enforcement efforts, and special events to enhance public safety and increase community service and awareness of Parole utilizing interpersonal skills and management tools on an ongoing basis.

19.  Represent DAPO at conferences, forums and community meetings to bring about community awareness and understanding of parole practices and gain stakeholder support for the Division and its mission using communication skills, interpersonal skills, knowledge of parole policies and procedure, etc., as needed and/or directed.

20.  Develop positive community relationships to provide a forum for responding to community concerns/issues through the utilization of interpersonal skills, meetings, open houses, etc., as needed.

21.  Address stakeholders’ issues by responding to inquiries, providing information and facilitating resolutions to disseminate Departmental information utilizing interpersonal skills, statistics and reviewing documentation, etc., as needed.

22.  Educate staff by communicating the Division’s values, mission, policies and expectations utilizing interpersonal skills, training, policies/procedures, etc., on a regular basis.

23.  Communicate in a professional and effective manner with management and others to establish and maintain effective working relationships utilizing tact and interpersonal skills as required.

24.  Ensure new staff receives orientation to provide information (e.g., expectations, guidelines, logistics) utilizing Departmental Operational Manual (DOM), California Code of Regulations (CCR) Title 15, policies/procedures, etc., as required.

25.  Establish direction for the Program or District to achieve goals and operational effectiveness by utilizing DOM, CCR Title 15, policies/procedures, etc., as required.

26.  Coordinate the progressive discipline process to improve employee performance or address issues of substandard performance by utilizing MOU, CalHR regulations, Peace Officers Bill of Rights, policies/procedures as needed.

27.  Coordinate field staff response to inquiries from Headquarters in order to provide accurate information through the appropriate chain of command interpersonal skills, meetings, reports/documents, equipment, etc., as required.

28.  Participate in the development of policies and procedures relating to the parole programs of the Department to ensure consistency and conformity with established guidelines, laws and regulations, etc., utilizing statistical reports and parolee tracking programs as directed by management.

29.  Review reports utilizing the Parole Violation Disposition Tracking System (PVDTS) to access discharge reviews, miscellaneous decisions, court revocation documents, and make decisions/recommendations prepared for submission to the paroling authorities in compliance with Court Revocation Process policies and procedures and the Board of Parole Hearings (BPH) regulations.

30.  Maintain an ongoing understanding of civil service laws, rules, regulations, departmental policies and procedures, etc., in order to appropriately apply them to parole matters as needed and/or upon request.

31.  Assist in planning, organizing, and directing the regional training program to provide information and ensure consistency in the operation of DAPO utilizing policies/ procedures, laws, rules, regulations, manuals, etc., as needed.

32.  Monitor the training of staff to improve their skills and knowledge for successful job performance utilizing staff meetings, Field Training Officer, on the job training, mentoring, etc., on an ongoing basis.

33.  Assess the parole population demographics of the Parole District and programs to ensure proper program utilization and identify needs using data programs, knowledge, etc., as needed.

34.  Consult with staff and representatives in public and private agencies on parole issues to develop local facilities and community resources for the supervision and rehabilitation of parolees utilizing interpersonal skills, knowledge, policies, procedures, etc., as needed.

35.  Prepare written documents (e.g., case management reviews, statistics, special studies, projects/reports, etc.) to provide analysis and/or information for executive staff utilizing departmental databases and written skills as needed.

36.  Determine space and equipment requirements to ensure Program/District/Unit needs are met utilizing site searches, population projections/forecasting, policies, regulations, etc., as needed.

37.  Implement the provisions of the California Interstate Compact Agreement to ensure compliance with applicable laws, policies/procedures, etc., as needed.

38.  Enforce the provisions of the California Interstate Compact Agreement to ensure compliance with applicable laws, policies/procedures, etc., as needed.

39.  Develop services to assist in the successful re-integration of parolees utilizing Parole and Community Team (PACT), referrals to community evidence-based programs, public and private agencies, etc., as needed.

40.  Enhance services to assist in the successful re-integration of parolees utilizing Parole and Community Team (PACT), referrals to community evidence-based programs, public and private agencies, etc., as needed.

41.  Encourage succession development of staff through mentorship and positive reinforcement utilizing access to training, opportunities for promotion, and special assignments on an on-going basis.

42.  Participate as a Skelly Hearing Officer during the employee disciplinary process to ensure the employee’s due process rights are met in accordance with policies and procedures.

43.  Model the qualities of good leadership to promote positive morale within the workforce by utilizing character traits such as integrity, honesty, fairness and efficiency on an on-going basis.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of the principles, techniques, and trends in parole and correctional casework to effectively execute the mission of the California Department of Corrections and Rehabilitation (CDCR) and Division of Adult Parole Operations (DAPO).

K2.  Comprehensive knowledge of the methods used and issues involved in the supervision and rehabilitation of parolees/inmates to effectively execute the mission of the CDCR and DAPO.

K3.  Comprehensive knowledge of the laws pertaining to parole in order to effectively execute the mission of the CDCR and DAPO.

K4.  Comprehensive knowledge of the principles and methods of conducting investigations as it relates to staff and parolees/inmates in order to complete inquiries.

K5.  Comprehensive knowledge of the organizations, educational facilities, services/programs of public and private welfare and employment agencies available to parolees/inmates to assist with their successful reintegration into the community.

K6.  Basic knowledge of the functions and procedures of Federal, State, County, and municipal law enforcement agencies in order to effectively execute the mission of the CDCR and DAPO.

K7.  Basic knowledge of court procedures (the Court Revocation Process and the Board of Parole Hearings [BPH] procedures) required in dealing with violations and conditions of parole to ensure compliance with current policies, procedures and court mandates.

K8.  Basic knowledge of the functions of the Federal and Inter-State Parole procedures, including California Interstate Compact, in order to effectively execute the mission of the CDCR and DAPO.

K9.  Comprehensive knowledge of the principles and techniques of leadership, personnel management and supervision in order to effectively direct and manage district operations.

K10.  Basic knowledge of the principles of organization, public administration, and budgeting to effectively request operational resources, forecast expenditure needs of the District and remain within budgetary authority.

K11.  Comprehensive knowledge of a manager’s responsibility for promoting Equal Employment Opportunity (EEO) in hiring and employee development in order to foster a work environment free of discrimination and harassment.

K12.  Comprehensive knowledge of the collective bargaining unit process, memorandum of understanding, current contracts and labor relations process in order to adhere to current contractual obligations, labor laws and policies.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Plan, organize, and direct the work of others to ensure comprehensive departmental goals and expectations are met.

A2.  Effectively apply leadership skills, interpersonal and communication techniques to secure and maintain the cooperation of others.

A3.  Analyze situations and data accurately to develop and adopt an effective course of action.

A4.  Effectively manage and delegate responsibilities to subordinates.

A5.  Effectively communicate verbally and in writing to provide clear and concise information/ideas to different audiences

A6.  Contribute to the Department’s Equal Employment Opportunity (EEO) objectives to create and maintain a fair and equitable work environment.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Interest and enthusiasm in working with management, peers, staff, parolees, inmates, and the public to enhance departmental mission.

PC2.  Demonstrated supervisory and administrative ability to effectively perform the functions of this classification.

PC3.  Demonstrated ability to work effectively with representatives of varying levels of government to adequately represent the Division.

PC4.  Normal or corrected to normal hearing, not less than 15/15 acuity to respond appropriately.

PC5.  Physical ability to effectively carry out the duties and responsibilities of the position.

KSAPCs highlighted in bold text are not currently on the SPB classification specification