BACKGROUND INFORMATION
Date of Study: January 26, 2015 – January 30, 2015
Collective Bargaining Identification: R06
Job Analysis Conducted By: Brian J. Walker, Exam Analyst, Office of Workforce Planning
Number of Incumbents: There are 915 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated January 2015.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Function independently to assist parolee with successful reintegration utilizing critical thinking, effective time management, multi-tasking skills, stress management, and training pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., continuously.
2. Supervise individuals released to California Department of Corrections and Rehabilitation’s (CDCR’s) Division of Adult Parole Operations (DAPO) supervision to promote reintegration and public safety utilizing current trends and evidence based best practices pursuant to Departmental policy, Department Operations Manual (DOM), Memorandum Of Understanding (MOU), and State/Federal laws, etc., as required.
3. Apprehend and arrest parolees and other persons suspected of involvement in criminal activities, violations of parole, or present a danger to themselves or others, to promote public safety and hold the parolees accountable for their behavior utilizing departmentally approved/issued safety equipment pursuant to Departmental policy, DOM, California Code of Regulations – Title 15 (CCR-Title 15), State/Federal laws, and City/County ordinances, etc., as required.
4. Conduct contacts in the community (e.g. parolee’s residence, employment, CBOs, schools, etc.) to confirm compliance with the conditions and/or special conditions of parole using state vehicles, GPS, case factors, etc. pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
5. Respond to emergency incidents with 24 hour availability (e.g. Global Positioning System [GPS] notifications, imminent threats to self or public safety, upon request of law enforcement, etc.) to facilitate public safety and parolee supervision utilizing departmental approved equipment, field files, computer systems, or working in conjunction with other law enforcement agencies pursuant to Departmental Policy, DOM, MOU, CCR-Title 15, State/Federal laws, City/County ordinances, etc., as required.
6. Interact with individuals and groups effecting successful reintegration and public safety (e.g. parolees’ support network, victim advocates, Community Based Organizations [CBO], law enforcement agencies, court officials, etc.) using effective communication, motivational interviewing techniques, and evidence based practices pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
7. Participate in mandatory training (e.g. qualify with departmentally approved firearm(s) in compliance with Peace Officer Standards and Training [POST], Parole Agent Safety and Tactics [PAST], Use of Force, etc.) to maintain proficiency and officer/public safety utilizing training facilities, in-service training, videos, bulletins/lectures, pursuant to Departmental policy, DOM, MOU, CCR-Title 15, and State/Federal laws, etc., as required.
8. Prepare various correspondence, administrative and/or judicial reports to document information for the administrative or judicial authority utilizing current technology and CDCR forms pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
9. Operate current technologies and systems specific to caseload management of parolees to maintain accurate databases using those technologies and systems authorized by CDCR pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
10. Conduct investigations of alleged parole violations or criminal behavior utilizing current law enforcement methods (e.g. interviewing, surveillance, search and seizure, etc.) by preparing comprehensive reports for the adjudicating authority pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
11. Assess and provide reasonable accommodations (e.g. sign language interpreters, modified speech, wheelchairs, canes, magnifying glasses, hearing aids, etc.) for parolees with qualified disabilities (mental and/or physical) in compliance with the Americans with Disabilities Act (ADA) to promote successful reintegration utilizing Disability and Effective Communication System (DECS) and CDCR forms pursuant to Departmental policy, DOM, MOU, CCR-Title 15 and State/Federal laws, etc., as required.
12. Address criminogenic needs for parolees who have identified needs (e.g. employment, housing, medical care, counseling, education, social activities) to promote successful reintegration and public safety utilizing departmentally approved risk and needs assessment tools and other case factors pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
13. Use and maintain state issued property/equipment (e.g., peace officer badge, identification card, safety equipment, state vehicles, firearm[s], computers, State issued credit card, etc.) properly to comply with departmental policies utilizing maintenance logs, Regional Training Coordinator, CDCR forms pursuant to Departmental policy, DOM, MOU, State/Federal laws, etc., as required.
14. Make recommendations in administrative or judicial proceedings to promote reintegration and public safety utilizing current trends and evidence based best practices pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
15. Represent DAPO as a witness in administrative or judicial proceedings for parole violations or criminal behavior and/or any other court hearings to provide evidence to afford due process pursuant to Departmental policy, DOM, MOU, and State/Federal laws, CCR-Title 15, City/County ordinances etc., as required.
16. Address criminogenic needs for pre-releases who have identified needs (e.g. employment, housing, medical care, counseling, education, social activities) to promote successful reintegration and public safety utilizing departmentally approved risk and needs assessment tools and other case factors pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
17. Act as a liaison for CDCR between law enforcement, public agencies, CBOs, and the public regarding specific parolee information or DAPO policies by attending and facilitating meetings in order to provide and disseminate pertinent information utilizing various forms of effective communication pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
18. Provide supervision to interstate parolees in conjunction with the Interstate Unit to promote public safety and meet the mission of DAPO to assist in their reintegration into the community utilizing Interstate Compact Agreement, Departmental Policy, DOM, CCR-Title 15, State/Federal laws, City/County ordinances, etc., as required.
19. Provide transportation, when necessary, to parolees, their family members, and victims/witnesses to designated locations (e.g., employment interviews, hearings, jail, office, institutional direct release, social service agencies, etc.) to accomplish DAPO goals and objectives utilizing a state vehicle pursuant to Departmental policy, DOM, CCR-Title 15, State/Federal laws, etc. as required.
20. Conduct drug testing of parolees to verify compliance with conditions of parole, ensure due process, and promote public safety utilizing random Anti-Narcotics Testing (ANT), or statement of admission, and visual inspection to determine signs of drug usage and maintain the integrity (e.g. bottle tampering, body search, etc.) of parolees’ urine samples pursuant to Departmental policy, DOM, MOU, CCR-Title 15, State laws, etc., as required.
21. Oversee monetary transactions and programs for parolees (e.g. gate money, cash assistance, reward incentives, victim restitution, transportation, etc.) to promote successful reintegration and/or to comply with judicial orders using CDCR approved financial accountability forms pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as required.
22. Participate in the screening of cases of incarcerated offenders for placement in a community correctional facility to promote successful reintegration and public safety utilizing departmentally approved risk and needs assessment tools and other case factors pursuant to Departmental policy, DOM, MOU, and State/Federal laws, etc., as needed.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of proper grammar and sentence structure to provide professional written communication.
K2. Basic knowledge of computer databases and word processing systems to produce various written documents and reports.
K3. Basic knowledge of firearm policies to comply with Peace Officer Standards and Training (POST).
K4. Basic knowledge and awareness of the tools available to prioritize/organize and assist in the management of a caseload.
K5. Basic knowledge of the principles, techniques, and trends in parole and correctional casework to assist with successful reintegration.
K6. Basic knowledge of the Use of Force and the levels/options available in order to maintain compliance with State and Federal Laws.
K7. Basic knowledge of the DAPO policies and regulations pertaining to on/off duty usage/possession of a firearm(s) to ensure staff/public safety.
K8. Basic knowledge of current methods used in the supervision and successful reintegration of parolees to effectively accomplish the Department’s mission.
K9. Basic knowledge of the use and proper handling of safety equipment (e.g., soft body armor, chemical agents, mechanical restraints, hand held radio, etc.) to effect an arrest, search and ensure officer/public safety.
K10. Basic knowledge of the criminal justice system as it applies to parolees’/inmates’ supervision to comply with laws, regulations, policies, etc.
K11. Basic knowledge of the laws, rules, and regulations pertaining to prisons, probation, and parole to ensure adherence to State/Federal law.
K12. Basic knowledge of due process as it applies to laws of arrest, rules of evidence, and Board of Parole Hearings (BPH)/court procedures to present evidence and provide testimony regarding parole/law violations.
K13. Basic knowledge of principles and methods of conducting investigations, searches, and obtaining evidence to ensure public/ officer safety, compliance with conditions of parole, and adherence to State/Federal law.
K14. Basic knowledge of the functions and procedures of Federal, State, and local law enforcement agencies in order to effectively promote public safety.
K15. Basic knowledge of interviewing techniques to obtain information from parolees/inmates, friends, family, outside agencies, etc., to gain knowledge that reveals if they are in compliance with conditions of parole.
K16. Basic knowledge of the functions of the California Department of Corrections and Rehabilitation (CDCR) and the Division of Adult Parole Operations (DAPO) to effectively accomplish the Department’s mission.
K17. Basic knowledge of the proper use, handling and maintenance of state property/equipment to comply with departmental policies.
K18. Basic knowledge of the signs and symptoms of the parolees’/inmates’ substance abuse/addiction/relapse to identify appropriate intervention and/or treatment/education modalities.
K19. Basic knowledge of the functions of various Federal, State and local law enforcement agencies and courts to develop, facilitate, maintain and promote good working relationships.
K20. Basic knowledge of the cognitive behaviors of culturally diverse/gender specific individuals in the community to supervise parolees and promote their reintegration.
K21. Basic knowledge of organizations, facilities, and services of public and private welfare and employment agencies available to parolees to assist their successful reintegration back into the community.
K22. Basic knowledge of Equal Employment Opportunity (EEO) policies and procedures to promote a work environment free of discrimination and harassment.
K23. Basic knowledge of employment conditions and opportunities in California for instruction, training and placement of parolees.
K24. Basic knowledge of facilities available for instruction, training and placement of parolees to effectively accomplish the Department’s mission.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Prepare clear, concise and objective reports to document parolees’/inmates’ reintegration.
A2. Plan, organize, and prioritize workload to effectively manage a caseload in compliance with mandated policies and timeframes.
A3. Operate computerized equipment to create documents, query, input, retrieve and update data base information.
A4. Maintain records to effectively manage a caseload in compliance with mandated policies and timeframes.
A5. Understand and respond to verbal/written instructions to effectively complete daily tasks.
A6. Analyze case factors/situations to manage/supervise a caseload and promote public safety.
A7. Communicate effectively with diverse cultural backgrounds within the community to maintain a professional, ethical, and tactful work environment.
A8. Properly operate motor vehicles to accomplish daily tasks.
A9. Represent the Department in judicial proceedings to ensure due process.
A10. Effect arrests and respond to emergency situations to promote public safety.
A11. Conduct investigations, searches and obtain evidence to assess the parolee’s/inmates’ adjustment and compliance with conditions of parole.
A12. Enforce laws, rules, regulations and departmental policy to ensure compliance with the Law.
A13. Safely and proficiently handle firearm(s) to comply with Peace Officer Standards and Training (POST).
A14. Interpret laws, rules, regulations and departmental policy to ensure proper implementation and application of the Law.
A15. Exchange information related to parolee/inmate population to educate Community Based Organizations (CBOs) and Law Enforcement. A16. Provide counseling to assist the parolees’/inmates’ reintegration into the community.
A16. Provide counseling to assist the parolees’/inmates’ reintegration into the community.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Personal Characteristics:
SPC 1. Demonstrate integrity and ethical behavior, on and off duty, to effectively accomplish the Department’s missions.
SPC 2. Emotional stability to provide structure, guidance, and counseling to parolees/inmates in the course of performing the required duties of a Parole Agent.
SPC 3. Willingness to effectively carry out all duties and responsibilities of a Parole Agent.
SPC 4. Demonstrate interest in and enthusiasm for working with parolees’/inmates’ to effectively accomplish the Department’s missions.
SPC 5. Ability to gain the respect and confidence of community agencies, law enforcement personnel, parolees/inmates and their relatives and friends
SPC 6. Neat/Professional appearance when representing the department and performing the duties as a Parole Agent.
SPC 7. Be empathetic when dealing with problems, attitudes and behavioral patterns of culturally diverse individuals within the community.
SPC 8. Willingness to perform work requiring irregular hours. SPC 9. Willingness to travel throughout the State.
KSAPCs highlighted in bold text are not currently on the SPB classification specification