Job Analysis

JOB ANALYSIS: PAROLE AGENT 2, ADULT PAROLE (SPECIALIST)

BACKGROUND INFORMATION

Date of Study: April 2023

Collective Bargaining Identification: BU 6, Corrections

Job Analysis Conducted By: Tyffanee Drumheller, Examination Analyst, Talent Acquisition and Career Services, Department of Corrections and Rehabilitation

Number of Incumbents: There are 78 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated June 2023.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

Initial KSAPC Listing

1.  Provide training on parole mandates to California Department of Corrections and Rehabilitation (CDCR) staff and contracted service providers to increase their knowledge of parole functions and scope of authority utilizing interpersonal skills, professional and personal knowledge, informational packages, and meetings, in accordance to departmental policy, Department Operations Manual (DOM), Memo Of Understanding (MOU), and state/federal laws.

2.  Supervise parolee/releasee caseload to monitor compliance of the conditions of parole and adjustment within the community by utilizing field/home contacts, office visits, Electronic Monitoring, (e.g., Global Positioning Systems [GPS], In-Home Detention, Urinalysis Testing [UA] and collateral contacts), in accordance to departmental policy, DOM, MOU, and state/federal laws.

3.  Provide the full range of parole services by supervising parolee/releasee caseload to monitor compliance of the conditions of parole and adjustment within the community utilizing field/home contacts, office visits, electronic monitoring (e.g., GPS, In-Home Detention), UA Testing, collateral contacts, in accordance to departmental policy, DOM, MOU, and state/federal laws.

4.  Arrange pre-release programs for adult offenders released from institutions to include county jail facilities to assist in a successful reintegration back into the community utilizing available resources (e.g., Residential Multi-Service Center [RMSC], community substance abuse programs, Day Reporting Centers [DRC], etc.), in accordance to departmental policy, DOM, MOU, and state/federal laws.

5.  Supervise adult offenders released to CDCR‘s Division of Adult Parole Operations (DAPO) to promote reintegration and public safety utilizing current trends and evidence based practices, in accordance to departmental policy, DOM, MOU, and state/federal laws.

6.  Conduct investigations when a parole violation or criminal behavior is suspected which include such activities as interviewing, interrogation, surveillance, search and seizure, arrest, collecting and storing evidence, and participating in administrative hearings or judicial proceedings by preparing comprehensive reports for the adjudicating authority, in accordance to departmental policy, DOM, MOU, and state/federal laws.

7.  Provide mandated information regarding parolee’s/releasee’s current location, pending release and community adjustment, to victim(s), parolee’s/releasee’s appropriate family members, law enforcement and governmental agencies utilizing case factors, in accordance to departmental policy, DOM, MOU, and state/federal laws.

8.  Complete an assessment of the parolee/releasee by reviewing all the case factors in the pre-parole file and collaboration with institutions, in order to ensure requirements are met utilizing Correctional Offender Management Profiling for Alternatives Sanctions (COMPAS), in accordance to departmental policy, DOM, MOU, and state/federal laws.

9.  Assess parolee/releasee for inclusion into specialized caseloads/programs to enhance public safety utilizing monitoring, coordinating and tracking Parole and Community Team (PACT) participation, liaison with social services/law enforcement agencies, and reviewing case factors, in accordance to departmental policy, DOM, MOU, and state/federal laws.

10.  Prepare management reports to provide required information regarding caseload/workload management utilizing computers/databases/technology and CDCR forms, in accordance to departmental policy, DOM, MOU, and state/federal laws.

11.  Supervise parolee/releasee to enhance public safety utilizing monitoring, coordinating, and tracking PACT participation, and liaison with social services/law enforcement agencies, in accordance to departmental policy, DOM, MOU, and state/federal laws.

12.  Provide supervision for inmates in community correctional facilities to promote successful reintegration and public safety utilizing departmentally approved risk and needs assessment tools and other case factors in accordance to departmental policy, DOM, MOU, and state/federal laws.

13.  Prepare correspondence to document information for the administrative or judicial authority utilizing computers/databases/technology and CDCR forms, in accordance to departmental policy, DOM, MOU, and state/federal laws.

14.  Review pre-parole cases to determine the appropriate parole field unit assignment, track pre-parole Transfer Investigation Request (TIR’s) and administrative relocation by utilizing tracking roster and Release Program Study (RPS), in accordance to departmental policy, DOM, MOU, and state/federal laws.

15.  Act as a liaison/representative for CDCR between law enforcement, public agencies, contracted service providers and the community by coordinating, facilitating, and disseminating information in meetings and conferences, in accordance to departmental policy, DOM, MOU, and state/federal laws.

16.  Conduct initial interviews with parolee/releasee to promote public safety and continuous parole supervision in the absence of the Agent of Record (AOR) utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

17.  Update parolee/releasee case record information to promote public safety and continuous parole supervision in the absence of the AOR utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

18.  Process office/field visits of parolee/releasee to promote public safety and continuous parole supervision in the absence of the AOR utilizing field files/Supervision Contacts and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

19.  Respond to emergencies with the assistance of outside agencies to promote public safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

20.  Assist in office/field arrests to promote public safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

21.  Screen incoming phone calls from the community and allied agencies to promote public safety and continuous parole supervision in the absence of the AOR/Unit Supervisor utilizing field files/Supervision Contacts, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

22.  Conduct contacts in the community (e.g., parolee’s residence, employment, Community Based Organizations [CBOs], school, etc.) to confirm compliance with conditions of parole utilizing CDCR resources (e.g., vehicle, GPS, email, phone, etc.), in accordance to departmental policy, DOM, MOU, and state/federal laws.

23.  Conduct parole searches of a parolee/releasee to ensure compliance with conditions of parole and public safety utilizing departmentally approved safety equipment, staff and other law enforcement agencies, in accordance to departmental policy, DOM, MOU, and state/federal laws.

24.  Apprehend parolee/releasee, who is suspected of involvement in criminal activities, violations of parole, or is a danger to self/others to promote public safety utilizing allied agencies, collateral contacts, and departmental approved safety equipment, in accordance to departmental policy, DOM, MOU, and state/federal laws.

25.  Represent CDCR in administrative or judicial proceedings for parole violations or criminal behavior to serve as a witness by testifying to specific case knowledge ensuring due process, in accordance to departmental policy, DOM, MOU, and state/federal laws.

26.  Conduct random drug/alcohol testing of parolee/releasee to ensure compliance with special conditions of parole utilizing testing results or Statement of Admission, in accordance to departmental policy, DOM, MOU, and state/federal laws.

27.  Respond to inquiries/correspondence from stakeholders regarding parolee/releasee current status to provide pertinent information on a need to know basis utilizing available resources, in accordance to departmental policy, DOM, MOU, and state/federal laws.

28.  Complete Lifer Parole Plans by reviewing case factors in the pre-parole file and collaborating with the Board of Parole Hearings (BPH), DAPO, and Division of Adult Institution (DAI) to ensure requirements are met utilizing COMPAS, in accordance to departmental policy, DOM, MOU, and state/federal laws.

29.  Perform parolee/releasee case reviews in collaboration with the supervisor to determine supervision levels, contact requirements, compliance with conditions of parole and registration requirements utilizing field file/Supervision Contacts, parole adjustment, risk assessment tools, etc., in accordance to departmental policy, DOM, MOU, and state/federal laws.

30.  Provide transportation for parolee/releasee, family members, victims, and witnesses to accomplish CDCR goals and objectives utilizing a state vehicle, in accordance to departmental policy, DOM, MOU, and state/federal laws.

31.  Participate in mandatory training to maintain proficiency and officer/public safety utilizing training facilities, in-service training, videos, bulletins/lectures, in accordance to departmental policy, DOM, MOU, and state/federal laws.

32.  Conduct case conferences with supervisors to determine a course of action utilizing case factors, available resources, and computers/databases/technology, in accordance to departmental policy, DOM, MOU, and state/federal laws.

33.  Maintain parolee/releasee field file to provide accurate information for appropriate supervision and public safety utilizing organizational and workload management skills, in accordance to departmental policy, DOM, MOU, and state/federal laws.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

Initial KSAPC Listing

K1.  Comprehensive knowledge of the functions of the California Department of Corrections and Rehabilitation (CDCR) and paroling authorities to effectively accomplish the Department’s mission.

K2.  Comprehensive knowledge of the principles, techniques and trends in parole and correctional casework to effectively accomplish the Department’s mission.

K3.  Comprehensive knowledge of the methods used and issues involved in the supervision and rehabilitation of parolees/releasees/inmates to effectively accomplish the Department’s mission.

K4.  Comprehensive knowledge of the laws, rules and regulations pertaining to prison, probation and parole to effectively accomplish the Department’s mission.

K5.  Comprehensive knowledge of the organizations, facilities and services of public and private welfare and employment agencies available to parolees/releasees to assist with successful reintegration into the community.

K6.  Comprehensive knowledge of the functions and procedures of federal, state and local law enforcement agencies in order to effectively accomplish the Department’s mission.

K7.  Comprehensive knowledge of employment conditions and opportunities in California and facilities available for instruction, training and placement of parolees/releasees/inmates in order to effectively accomplish the Department’s mission.

K8.  Comprehensive knowledge of firearms as it applies to its safe operation and manipulation to ensure staff/public safety.

K9.  Comprehensive knowledge of the functions and procedures of interstate parole to effectively accomplish the Department’s mission.

K10.  Comprehensive knowledge of vocational and education counseling resources to assist parolees/releasees with successful reintegration into the community.

K11.  Comprehensive knowledge of the principles and methods of conducting investigations as it relates to parolees/releasees/inmates to effectively accomplish the Department’s mission.

K12.  Comprehensive knowledge of laws of arrest, rules of evidence and court procedures required to effectively deal with violations and conditions of parole.

K13. Comprehensive knowledge of training principles and techniques to appropriately train staff.

K14.  Comprehensive knowledge of the mission and functions of various federal, state and local law enforcement agencies and courts to develop, facilitate, maintain and promote good working relationships.

K15.  Comprehensive knowledge of CDCR computer databases/technology to produce various written documents, reports and administer training.

K16.  Comprehensive knowledge of the Department’s use of force policies and procedures to be in compliance.

K17.  Comprehensive knowledge of the Department’s Sexual Harassment/Equal Employment Opportunity (EEO) policies and procedures in order to maintain a workplace free of harassment and discrimination.

K18.  Comprehensive knowledge of the appeal process to review, resolve, respond and track appeals within the specified time constraints.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

Initial KSAPC Listing

A1.  Secure the cooperation of individuals and agencies interested in the placement of parolees into programs to assist in reintegration into the community.

A2.  Analyze situations to accurately determine and implement an effective and appropriate course of action as it pertains to parole duties.

A3.  Prepare reports to retain/manage/deliver data.

A4.  Communicate effectively both verbally and in writing to meet the Department’s mission.

A5.  Use computers/databases/technology to create documents, query, input, retrieve and update database information.

A6.  Enforce laws, rules, regulations and departmental policies to promote the reduction of recidivism within the parolee/releasee population.

A7.  Provide training to staff to create a knowledgeable workforce.

A8.  Effectively communicate with individuals of diverse cultural backgrounds to promote an ethical working environment and professional development.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Special Personal Characteristics:

Initial KSAPC Listing

SPC1.  Demonstrate interest in and enthusiasm for working with parolees/releasees/inmates in order to effectively accomplish the Department’s mission.

SPC2.  Ability to develop the respect and confidence of community agencies, law enforcement personnel, the public, adult parolees/releasees/inmates and their relatives to meet the Department’s mission.

SPC3.  Willingness to travel throughout the State and perform work requiring some evening hours and a willingness to respond to emergencies at any time.

SPC4.  Emotional maturity and stability in order to respond effectively during high stress situations.

SPC5.  Normal or corrected to normal hearing to be in compliance with Peace Officer Standards and Training (POST).

SPC6.  Normal or corrected to normal vision in order to be in compliance with POST.

SPC7.  Physical ability to effectively carry out the duties and responsibilities of the position.

SPC8.  Demonstrate tact and integrity on and off duty in order to effectively accomplish the Department’s mission.

KSAPCs highlighted in bold text are not currently on the SPB classification specification