BACKGROUND INFORMATION
Date of Study: February 14, 2006 – February 17, 2006
Collective Bargaining Identification: R03
Job Analysis Conducted By: Marian Dilley, Staff Services Manager I, John Yessen, Associate Personnel Analyst, Office of Workforce Planning and Selection
Number of Incumbents: There are 15 incumbents in this classification per Department of Corrections Filled/Vacant Position Report dated April 2006.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Evaluate leisure materials (e.g., books, periodicals, books on tape, specialized multimedia reading/listening equipment, etc.) and/or review said evaluations prepared by Librarians and/or Library Technical Assistants, for inmates/wards to provide access to recreational library materials utilizing various lists including American Library Association (ALA) recommendations, publications, requests/suggestions from inmates/wards/other staff, etc. in accordance with the California Department of Corrections and Rehabilitation’s Department Operations Manuals.
2. Evaluate resources that promote literacy (e.g., low reading level/high interest books, weekly readers, books on tape, etc.) and/or review said evaluations prepared by Librarians and/or Library Technical Assistants, for professional staff for classroom instruction and library activities utilizing personal library experience, vendors/publishers catalogs, publisher samples, literacy council recommendations, etc. as needed and/or required by literacy related legislation.
3. Evaluate requests from inmates/wards related to law library services (e.g., court access, electronic delivery systems, legal software, etc.) and/or review said evaluations prepared by Librarians and/or Library Technical Assistants, in order to disseminate information contained in the law library and provide meaningful access to the courts for inmates/wards, utilizing court mandated legal delivery systems, (e.g., books, subscriptions, periodicals, etc.) in accordance with court mandates and the California Department of Corrections and Rehabilitation’s Department Operations Manuals.
4. Analyze/resolve collection development needs for procurement of materials/services (e.g., quotes, multiple bids, sole source, purchasing limits, etc.) and/or review said work prepared by Librarians and/or Library Technical Assistants, to assist the Supervising Librarian, and/or School Principal in the selection and delivery of library goods and services utilizing standard library selection tools in accordance with State procurement policies and the California Department of Corrections and Rehabilitation’s Department Operations Manuals.
5. Responsible for the procurement process through completion (e.g., quotes, multiple bids, sole source, purchasing limits, stock received reports, etc.) and/or will review said work if prepared by Librarians and/or Library Technical Assistants, to assist the Supervising Librarian and/or School Principal, in the selection and delivery of library goods and services utilizing standard library selection tools in accordance with State procurement policies and the California Department of Corrections and Rehabilitation’s Department Operations Manuals.
6. Participate in training to keep informed of new developments in library science to incorporate new technologies/ideas/methodologies in the delivery of library services utilizing professional publications, conferences, and continuing education classes, etc. in accordance with the American Library Association’s and the Correctional Education Association’s standards.
7. Supervise inmate/ward library workers to provide delivery of library assistance and technical services for library patrons by utilizing inmate/ward job descriptions in accordance with local operational procedures and Departmental policies.
8. Coordinate training of inmate/ward library workers to deliver library assistance to inmate/ward patrons by providing them with interpersonal, library organizational, research, and technical skills utilizing approved library standards in accordance with local operational procedures and Departmental policies.
9. Conduct ongoing law library training of inmate/ward library workers to deliver law library assistance to inmate/ward patrons by providing them with interpersonal, library organizational, research, and technical skills utilizing approved library standards in accordance with local operational procedures and Departmental policies.
10. Maintain order/security of working areas and work materials by supervising the conduct of inmates/wards committed to the California Department of Corrections and Rehabilitation in order to prevent escapes and injury by these persons to themselves, others, and/or property by utilizing appropriate search methods for contraband, inventories, situational awareness, etc. in accordance with the California Department of Corrections and Rehabilitation’s Department Operations Manuals.
11. Perform highly complex professional level library work and/or review less complex work prepared by Librarians and/or Library Technical Assistants, in connection with selecting, cataloging, loaning, or the reference use of books, electronic media, and other library materials to assist inmates/wards/staff within the institutional community to provide recreational/educational materials and legal access, utilizing books, electronic media, and other library materials in accordance with the California Department of Corrections and Rehabilitation’s Department Operations Manuals and court mandates.
12. Answers complex and/or difficult reference questions from inmates/wards/staff to deliver library assistance by conducting comprehensive reference interviews for the institutional community and utilizing bibliographic and electronic media as required and consistent with the American Library Association’s standards.
13. Coordinates and/or processes intra/inter-library loan requests for inmates/wards/staff within the institutional community by providing the appropriate requested library materials utilizing the intra/inter-library loan process as required and consistent with the American Library Association’s standards and/or court mandates.
14. Coordinates and/or catalogs library materials (e.g., manuscripts, clippings, books, multimedia, etc.) to provide ease of access for inmates/wards/staff within the institutional community by utilizing Departmentally approved cataloging systems as required and consistent with the American Library Association’s standards.
15. Facilitate the coordination with the educational department to ensure access is provided to adopted/supplemental course materials for schools/inmates/students/wards and staff within the institutional community by housing and maintaining necessary educational support items as required.
16. Responsible for a complex correctional library program (e.g., special population needs based on facility missions, size of library collection, complexity of the electronic delivery systems, etc.) for schools/inmates/students/wards and staff within the institutional community to provide delivery of library services utilizing various delivery methods (e.g., book trucks, utility carts, hand delivery, internal mail, etc.) as required and consistent with the American Library Association’s standards and/or court mandates.
17. Ensure compliance of library programs with court mandated regulations (e.g., ADA, Gilmore, etc.) for schools/inmates/students/wards and staff within the institutional community to provide library services and access to the court, utilizing the legal collection as required and consistent with the California Code of Regulations Title 15, the California Department of Corrections and Rehabilitation’s Department Operations Manuals and/or court mandates.
18. Develop library operational procedures/policies (e.g., internal library operating procedures, Departmental operations manuals’ supplements, etc.) to provide and maintain standardized library services to schools/inmates/students/wards and staff within the institutional community utilizing Departmental procedures/policies as required.
NOTE: Each position within this classification may perform some or all of these KSAPCs.
EDITED KSAPC LISTING
Knowledge of:
K1. Advanced knowledge of the principles of professional library and information sciences to perform required library duties.
K2. Advanced knowledge of the trends in professional library and information sciences to perform required library duties.
K3. Advanced knowledge of the standard practices of professional library and information sciences to perform required library duties.
K4. Advanced knowledge of modern methodologies of professional library and information sciences to perform required library duties.
K5. Advanced knowledge of modern techniques used in professional library and information sciences to perform required library duties.
K6. Advanced knowledge of modern terminology used in professional library and information sciences to perform required library duties.
K7. Advanced knowledge of standard reference materials used in the retrieval of information while performing required library duties.
K8. Advanced knowledge of library technology (e.g., computers, software/hardware, automated circulation systems, etc.) used in professional library and information sciences to perform required library duties.
K9. Advanced knowledge of cataloging techniques (i.e., bibliographic and subject cataloging, classification systems) used in professional library and information sciences to perform required library duties.
K10. Advanced knowledge of research methodologies (e.g., search engines, books, etc.) used in professional library and information sciences to perform required library duties.
K11. General knowledge of the principles of supervision to direct and manage all aspects of library services and inmate/ward library staff.
K12. Basic knowledge of the Department’s Equal Employment Opportunity (EEO) objectives in order to ensure compliance in the workplace.
K13. Advanced knowledge of the Department’s mandate for law library support in order to provide access to the court by inmates/wards.
K14. General knowledge of the inmate/ward appeal/grievance process in order to effectively respond to inmate/ward complaints.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Skill to:
S1. Use and explain information tools in order to assist inmate/ward/staff library patrons in the effective use of library services.
S2. Use and explain library services (e.g., inter-library loan, literacy, reference, readers advisory, etc.) in order to assist inmate/ward/staff library patrons in the effective use of the library.
S3. Use and explain legal research methods in order to assist inmate/ward/staff library patrons in the effective use of the library.
S4. Provide appropriate library assistance to inmates/wards/staff in a professional and courteous manner in order to provide equal access for all inmate/ward/staff library patrons.
S5. Interact/communicate (verbal/written) professionally and courteously with all inmates/wards/staff within the institutional community in order to promote safety and security as required.
S6. Work effectively in a team environment in order to promote safety and security of the institution and equal access for all inmate/ward/staff library patrons.
S7. Organize library materials in order to effectively retrieve requested information for all inmate/ward/staff library patrons.
S8. Organize and prioritize workload (e.g., multitask, adapt to changing priorities and environments, etc.) in order to effectively perform the duties of the job.
S9. Supervise inmate/wards in order to provide a safe/secure library environment.
S10. Apply creativity in the formulation and implementation of needed changes in methods and procedures (e.g., provide vision, etc.) in order to provide continuing direction of library services.
S11. Provide leadership and direction to staff in the effective use of materials/resources to provide library services.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Lift 20 lbs. of library materials in a safe manner in order to move library materials from one location to another.
A2. Raise your arms above your head in a safe manner in order to access library materials stored at a location above shoulder level.
A3. Bend and or kneel in a safe manner in order to access library materials at floor level.
A4. Climb stairs/stepstools/ladders in a safe manner at heights up to approximately 8 feet in order to perform the duties of the job.
A5. Possess adequate visual and hearing acuity to ensure safety/security and perform the essential functions of the job.
A6. Stand for a prolonged period of time in a safe manner (e.g., to provide library services, maintain a safe and secure environment, etc.) in order to perform the duties of the job.
A7. Walk for a prolonged period of time in a safe manner (i.e., sufficient to access various institutional locations) in order to perform the duties of the job.
A8. Work from high tiers (approximately 15 to 60 feet) above the ground in a safe manner in order to perform the duties of the job.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Personal Characteristics:
SPC1. All employees must exhibit maturity, good judgment, tact, pleasing personality, and neat personal appearance, sympathetic understanding of and willingness to work with the resident population of a State correctional facility.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Physical Characteristics:
SPhyC1. Persons appointed to positions in this class must be reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees or that of inmates/wards.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Willingness Statements:
WS1. Willingness to respond to changes in the work unit in a positive, professional manner.
WS2. Willingness to promote positive, collaborative, professional working relations among co-workers or other staff.
WS3. Willingness to provide instruction or oversight regarding departmental policies, procedures, standards, and practices to other employees, outside consultants, and/or members of the public.
WS4. Willingness to work professionally with individuals from a wide range of cultural backgrounds.
WS5. Willingness to work in a team environment to complete assigned work tasks.
WS6. Willingness to work alternate work schedules.
WS7. Willingness to work weekend work shifts (that is, Saturday and/or Sunday shifts) on an as-needed, regular, or rotating basis.
WS8. Willingness to travel to work sites away from assigned work location, which could require extended hours of work and/or overnight or multiple-day trips.
WS9. Willingness to work at remote work sites and locations alone or with very little interaction with co-workers and/or others.
WS10. Willingness to work outdoors in normal weather conditions.
WS11. Willingness to climb ladders up to heights of approximately 8 feet.
WS12. Willingness to work from high tiers (approximately 15 to 60 feet) above the ground.
WS13. Willingness to carry equipment and materials weighing up to 20 pounds to various areas on institution grounds.
WS14. Willingness to wear protective clothing (e.g., vests, hard hats, glasses/goggles/masks, and appropriate footwear, etc.) as required.
WS15. Willingness to abide by and adhere to safety policies and procedures (e.g., wear personal alarm, carry whistle, etc.) applicable to specific work assignments.
WS16. Willingness to comply with annual tuberculosis screening requirements.
WS17. Willingness to abide by and adhere to the institutional dress code.
WS18. Willingness to comply with departmental training requirements.
WS19. Willingness to report dangerous situations/contraband to supervisors and/or custody staff.
WS20. Willingness to independently supervise inmate/ward library workers.
WS21. Willingness to work in a State correctional facility at various custody/security levels.
WS22. Willingness to work in various mental health settings and programs within the institution.
WS23. Willingness to work with inmates/wards, including some who may be mentally ill, developmentally/physically disabled, potentially dangerous, infected with contagious diseases (e.g., Hepatitis C, HIV/AIDS, or tuberculosis, etc.) and/or sex offenders.
WS24. Willingness to work around peace officers armed with chemical agents and/or weapons.
WS25. Willingness to work with potentially hostile and/or aggressive inmates/wards.
WS26. Willingness to participate in departmental legal activities (e.g., serve as an expert witness or material witness, serve as a defendant, etc.).
WS27. Willingness to actively participate in the peer compliance review process.
WS28. Willingness to report unethical and/or illegal behavior on the part of departmental staff.
WS29. Willingness to accept constructive criticism and respond appropriately. WS30. Willingness to participate in on-going education specific to your work assignment.
KSAPCs highlighted in bold text are not currently on the SPB classification specification