BACKGROUND INFORMATION
Date of Study: December 16 – December 19, 2019
Collective Bargaining Identification: S06
Job Analysis Conducted By: Dena Khoury, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 26 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 10/03/2019.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Assist in establishing uniformity and continuity of custody and security to ensure the safety of the facility, using Departmental policies/procedures, under the direction of the Watch Commander.
2. Assist in maintaining uniformity and continuity of custody and security to ensure the safety of the facility, using Departmental policies/procedures, under the direction of the Watch Commander.
3. Assign work to staff to ensure successful operation of the facility, using radios, phones, verbal instructions, etc., on a daily basis.
4. Conduct meetings with staff to ensure Departmental policies/procedures are disseminated, using daily operations reports, Sergeant’s communication log, etc., on a daily basis.
5. Review reports (e.g. use of force, behavior, daily operations) to determine information is substantiated using Departmental policies/procedures, as needed.
6. Make recommendations to administration to ensure successful operation of the facility, using Departmental policies/procedures, as needed.
7. Transmit information and administrative directives to staff to ensure compliance with Departmental policies/procedures, using memos, log books, emails, etc., on an ongoing basis.
8. Communicate observations and impressions of youthful offender behavior to appropriate staff to ensure the facility’s safety and security, using radios, phones, verbal instructions, etc., on an ongoing basis.
9. Train staff in security procedures to remain in compliance with laws, rules and regulations, using training methods (e.g., In-Service-Training, on-the-job training, computer based training), on an ongoing basis.
10. Assure the security, safety, and order of the facility to protect staff, youthful offenders and the public, using existing Departmental policies/procedures, on an ongoing basis.
11. Ensure that staff take appropriate corrective action to hold youthful offenders accountable, using training, Disciplinary Decision Making System, Positive Check System, as needed.
12. Control issuance of keys, radios, personal alarms, and other security equipment to ensure that all sensitive equipment is accounted for, using policies/procedures, on an ongoing basis.
13. Monitor the security communications systems (e.g. personal alarm, security sound, two-way radio, intercom, telephone) to ensure the safe operation of the facility, using the facilities operations manual, on an ongoing basis.
14. Supervise staff to ensure the safety and security of the facility, using existing policies/procedures, as needed.
15. Notify the Watch Commander of emergency situations to initiate notification protocol, using telephone, e-mail, two-way radio, as needed.
16. Reconcile facility counts to ensure accountability of all youthful offenders, using established policies/procedures (e.g., count boards, computer database), on a daily basis.
17. Maintain appropriate log books to ensure information is properly documented and recorded, using computer databases, on a daily basis.
18. Review documentation of new commitments and referrals into the facilities to ensure accurate data is entered, using computer databases, as needed.
19. Oversee new commitments and referrals into the facilities to ensure compliance, using intake policies/procedures, as needed.
20. Fingerprint new commitments to link relevant records of arrest and prosecution, using Live Scan machine, computer systems, etc., as needed.
21. Prepare the intake process of new commitments assigned to the facility to ensure youthful offenders are successfully integrated using Departmental policies/procedures, computer systems, Live Scan, etc., as required.
22. Make recommendations related to plans and policies/procedures, within the work unit to facilitate improvements/updates, using written/verbal requests, as needed.
23. Evaluate work of subordinate employees to ensure job performance is up to department standards, using procedural standards (e.g., performance evaluations, staff personnel files, on-the-job training), on an ongoing basis.
24. Write performance reports on subordinate employees job performance to provide feedback and encourage high quality performance using the Behavior Anchor Rating System, as required.
25. Initiate appropriate disciplinary or other corrective action when necessary to ensure the undesirable behavior does not continue, using the Progressive Discipline System, as needed.
26. Recommend appropriate disciplinary or other corrective action when necessary to ensure the undesirable behavior does not continue, using the Progressive Discipline System, as needed.
27. Operate electronic word and data processing systems for information input and retrieval to complete assignments, using computers, on a daily basis.
28. Operate a motor vehicle when necessary to complete assigned tasks, using defensive driving techniques, as needed.
29. Arrange for transportation and meals while en route to comply with mandates, using the Transportation Manual and Departmental policies, on an ongoing basis.
30. Maintain security, supervision, and discipline of all youthful offenders in custody to ensure public safety, using the Disciplinary Decision Making System and Departmental policy, on an ongoing basis.
31. Carry a firearm to ensure the safety of the public, staff, and youthful offenders, using Departmental policies/procedures, as needed.
32. Prepare transportation schedules for the movement of youthful offenders to ensure sufficient coverage, using the Department’s Transportation Manual, on a daily basis.
33. Train transportation staff to ensure compliance with Departmental policy, using various training methods (e.g., gun range, defensive driving, on-the-job training), as needed.
34. Coordinate schedules for line staff to ensure adequate coverage, using the Workforce Telestaff Database System, on a continuous basis.
35. Train new employees in academy curriculum (e.g. Departmental policy/procedures) to meet Correctional Peace Officers Standards and Training Mandates using the Institutions and Camps Manual, as required.
36. Oversee the conduct of new employees assigned to the training academy to ensure compliance with the Department’s Code of Conduct using Departmental policy/procedures, as required.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
Background Information
K1. Basic knowledge of the purpose, organization, and administrative practices of the Department to support the mission and values.
K2. Basic knowledge of principles and techniques of employee supervision to provide guidance and ensure compliance.
K3. Basic knowledge of training and motivational techniques for subordinate staff to enhance staff development.
K4. Comprehensive knowledge of principles and techniques of security, custody, individual/ group supervision of youthful offenders to provide public safety and comply with federal/state laws.
K5. Basic knowledge of the departmental health and safety program to maintain a safe environment.
K6. Comprehensive knowledge of the characteristics of the youthful offender population to understand their behavior.
K7. Basic knowledge of the provisions and procedures of the Disciplinary Decision Making System and youthful offender grievance system to provide training and guidance to subordinate staff.
K8. Basic knowledge of court decisions affecting the rights of youthful offenders to ensure compliance.
K9. Basic knowledge of a manager’s/supervisor’s responsibility to promote employee development and promotion.
K10. Basic knowledge of administration of collective bargaining agreements and grievance handling to avoid noncompliance.
K11. Basic knowledge of principles and practices of the Department’s labor management relations policies to ensure compliance.
K12. Basic knowledge of interviewing techniques to obtain information from staff and youthful offenders.
K13. Basic knowledge of report writing to provide concise and complete work.
K14. Comprehensive knowledge of procedures pertaining to the transportation of youthful offenders to ensure compliance.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Apply the principles and techniques of security, custody, individual/group supervision of youthful offenders to provide public safety and compile with federal/state laws.
A2. Elicit cooperation, interest, and respect of employees and youthful offenders to communicate, and provide information/direction.
A3. Maintain custody and control of youthful offenders to ensure the safety of the public, staff and youthful offenders.
A4. Apply fair and firm discipline to ensure compliance with the Department’s mission and values.
A5. Keep records and prepare reports to ensure compliance with Department’s policies/procedures.
A6. Analyze situations accurately and implement an effective course of action to prevent operational disruptions.
A7. Think and act quickly in emergencies to ensure the safety/security of the facility.
A8. Supervise and direct the work of subordinate staff to ensure successful operation of the facility.
A9. Plan and organize the work of subordinate staff to ensure successful operation of the facility.
A10. Train, evaluate, and discipline subordinate staff to ensure compliance with Department’s policies/procedures.
A11. Effectively promote the Department’s Equal Employment Opportunity objectives to maintain a work environment that is free of discrimination and harassment.
A12. Establish and maintain positive working relationships to promote a healthy work environment.
A13. Communicate effectively orally and written to exchange information and/or provide assistance to others.
A14. Represent the Department’s position on collective bargaining agreements to manage the daily operations within a facility.
A15. Interpret and apply collective bargaining agreements to remain in compliance.
A16. Interpret and apply the departmental health and safety program to ensure the health and safety of staff and youthful offenders.
A17. Effectively conduct interviews to ensure compliance with Department policies/procedures.
A18. Operate a computer to access, enter, update and retrieve information.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
Background Information
PC1. Emotional maturity and stability to remain calm and objective during adverse situations.
PC2. Demonstrated leadership ability to provide guidance to subordinate staff.
PC3. Empathetic and objective understanding of the problems of youthful offenders and staff to help mediate issues and grievances.
PC4. Demonstrate professionalism, honesty, and integrity.
PC5. Tactful communication to deescalate situations.
PC6. Patience to deal with different personalities.
PC7. Maintain a neat personal appearance to portray professionalism.
PC8. Keenness of observation to prevent incidents.
PC9. Willingness to work impartially with and accept the various racial, ethnic, and cultural differences of staff and the youthful offenders to promote a safe and healthy work environment.
PC10. Flexibility to work various shifts, including weekends/holidays.
PC11. Sound physical, mental, and emotional condition to promote a safe and healthy work environment.
PC12. Strength, endurance, and agility necessary to meet the demands of the job to avoid injury and provide assistance to others.
PC13. Visual acuity and hearing sufficient to meet the demands of the job to prevent incidents and complete job duties.
PC14. Willingness to travel as part of staff development.
PC15. A satisfactory driving record to remain in compliance with Departmental policy.
PC16. Understand the need to report for duty at any time when an emergency arises.
KSAPCs highlighted in bold text are not currently on the SPB classification specification