BACKGROUND INFORMATION
Date of Study: October 24, 2016 – October 25, 2016
Collective Bargaining Identification: M06
Job Analysis Conducted By: Logan Buchan Associate Personnel Analyst Office of Workforce Planning
Number of Incumbents: There are 4 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated September 2016.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Manage staff responsible for surveys, projects and reports in order to provide information/ recommendations by using Departmental policies/procedures, legislative reports, State/Federal laws, court decisions, rules and regulations on an on-going basis.
2. Delegate work assignments to staff with appropriate direction in order to complete work using standard managerial practices, Departmental policies/procedures, State laws, rules and regulations as needed.
3. Apply Federal/State laws, rules and regulations, Departmental policies/procedures in order to maintain compliance and establish program goals to protect the constitutional rights of youthful offenders using the Office of Legal Affairs, Departmental policies/procedures, laws, rules and regulations, staffing and budget as needed.
4. Provide recommendations to management related to program and administrative issues in order to ensure program compliance using Departmental policies/procedures, laws, rules and regulations as needed.
5. Provide technical assistance and recommendations (e.g., development of policies, expertise, etc.) to managers, employees, control agencies, and others on varied matters in order to resolve issues, provide information/data, guidance and compliance using various State and Federal laws, rules, regulations as needed.
6. Assess workload and program areas/needs in order to streamline processes, identify and/or determine resource modifications and recommend appropriate actions using Departmental policies/procedures, State and Federal laws, rules and regulations and budgets on an on-going basis.
7. Direct the preparation/administration of assigned contracts required for maintaining the operations of the program in order to obtain the appropriate goods and services using Departmental policies/procedures, State laws, rules and regulations as needed.
8. Conduct meetings and/or participate as a member of various committees in order to plan, make recommendations, develop and implement projects using effective interpersonal/communication skills, professionalism, expertise and negotiation as needed or directed by management.
9. Prepare and Review various written documents/reports for the Department in order to effectively communicate with others using effective written communication skills and databases as directed by management.
10. Represent the Department in formal/informal settings regarding legal proceedings and legislative hearings in order to obtain and report information and/or represent the interest of the Department and comply with court orders using effective interpersonal/communication skills, professionalism and expertise as needed.
11. Evaluate employee’s performance in order to provide feedback and ensure performance objectives/standards are met by reviewing/monitoring work assignments and behaviors using Individual Development Plans and Report of Performance as required by the State Personnel Board (SPB) and the California Department of Human Resources (CalHR) on an on-going basis.
12. Facilitate the hiring process in order to fill identified vacant position(s) using effective supervision skills, interpersonal/communication skills, SPB and Department of Personnel Administration (DPA) laws, rules and regulations by conducting interviews, evaluating and selecting candidates as needed.
13. Initiate and participate in the Progressive Discipline Process in order to improve employee performance and/or address issues of substandard performance/behavior by using contractual agreements, SPB laws, rules and regulations, Departmental policies/procedures as needed.
14. Monitor priorities to ensure the Division’s mission is met in order to continually plan for the future by using Departmental policies/procedures and expertise on an on-going basis.
15. Organize staff workload to ensure the Division’s mission is met by using Departmental policies/procedures, contractual agreements and expertise on an on-going basis.
16. Act for the Superintendent in his/her absence in order to maintain the safety/security of the facility and continuity of operations, using effective communication skills, State/Federal laws and Departmental policies/procedures as needed.
17. Train and encourage staff in order to improve their knowledge, skills, and abilities for career development using Departmental policies/procedures, national trends, new programs, litigation, special assignments and effective motivational techniques on an ongoing basis.
18. Resolve employee issues/conflicts at the lowest level (e.g., Equal Employment Opportunity, Americans with Disabilities Act, etc.) and ensure there is no retaliation by using Departmental policies/procedures, Federal and State laws, rules and regulations as required.
19. Ensure program goals are consistent with the Department’s Strategic Plan using Departmental policies/procedures on an on-going basis.
20. Develop audit and accountability processes for various areas of the program in order to measure effectiveness and quality assurance by using professional knowledge, manuals, Federal and State laws, rules and regulations on an on-going basis.
21. Interpret and administer provisions of collective bargaining agreements in order to ensure compliance in the course of supervising represented employees using contractual agreements, Labor Relations/Employee Relations Officers and DPA as needed.
22. Participate in labor negotiations in order to provide information and technical expertise using Departmental policies/procedures, State and Federal laws, rules and regulations, collective bargaining unit agreements and effective communication skills at the request of the Office of Labor Relations.
23. Act as a liaison with other departments and entities (e.g., media, courts, state hospitals, camps, etc.) in order to effectively communicate information, coordinate efforts and services using Departmental policies/procedures, State and Federal laws, rules and regulations and professional knowledge under the direction of Headquarters.
24. Analyze and audit post assignment schedules in order to ensure safety and security using Departmental policies/procedures, business rules, contractual agreements and professional knowledge under the direction of the Superintendent.
25. Develop and maintain program standards to ensure compliance using State and Federal laws, court decisions, rules and regulations and Departmental policies/procedures on an on-going basis.
26. Oversee the program’s budget using Departmental policies/procedures, State Administrative Manual (SAM), State laws, rules and regulations, budgets, fiscal reports and business rules by reviewing, approving, monitoring, tracking and prioritizing expenditures on an on-going basis.
27. Direct budgetary operations (e.g., ward trust and restitution, canteen expenditures, payroll, procurement, contracting, fleet administration, maintenance, collections, etc.) in order to ensure efficient operations within budget using reports, State laws, rules, regulations and Departmental policies on an on-going basis.
28. Ensure youthful offender involvement in various programs (e.g., treatment, education, employment, camp, etc.) in order to provide opportunities for rehabilitation and restorative justice using effective communication skills, State and Federal laws, rules and regulations and Departmental policies/procedures on an on-going basis.
29. Establish and recommend operational procedures of the facility in order to provide treatment, training, custody and discipline for the welfare of youthful offenders using Evidence Based Practices in the development of a treatment program on an on-going basis.
30. Establish and maintain cooperative working relationships between staff and youthful offenders to provide a cohesive working environment using effective communication/interpersonal skills on an ongoing basis.
31. Implement new programs for assignment/custody, treatment, and behavior management of the youthful offenders in order to promote rehabilitation using State and Federal laws, rules and regulations, Departmental policies/procedures and Evidenced Based Programs as needed.
32. Interview and counsel youthful offenders on various issues in order to respond to grievances, investigate complaints and ensure their constitutional rights are protected using effective interpersonal/communication skills, State and Federal laws, rules and regulations and Departmental policies/procedures as needed.
33. Maintain safe, secure and sanitary living conditions in order to repair and maintain physical plant by using State and Federal laws, rules and regulations, Departmental policies/procedures and Cal OSHA requirements as needed.
34. Monitor the supply and warehousing operations, food preparation/deliveries, clothing and laundry operations to maintain healthy and sanitary living conditions using State and Federal laws, rules and regulations and Departmental policies/procedures as needed.
35. Make decisions or recommendations for resolving difficult treatment and custodial problems regarding youthful offenders in the most effective manner using interpersonal/communication skills, professional knowledge/expertise, State and Federal laws, rules and regulations and Departmental policies/procedures as needed.
36. Oversee staff attendance (e.g., sick leave, vacation, Family Medical Leave Act, etc.) to maintain an effective workforce within budgetary constraints using communication/basic supervision skills, State and Federal laws, rules and, regulations, contractual agreements and Departmental policies/procedures on a daily basis.
37. Oversee the maintenance/retention of records and data using Departmental policies/procedures, computer databases and paper filing systems to comply with State and Federal laws, rules and regulations and court decisions on a continuous basis.
38. Plan and evaluate treatment programs (e.g., casework, behavior management, educational, recreational, security, etc.) in a juvenile facility in order to maintain integrity of the programs and ensure the protection of due process for youthful offenders using policies and procedures as needed.
39. Monitor the safety/security functions of the facility in order to ensure the safety of staff, youthful offenders and the community using Departmental policies, safety and security protocols within the Institutions and Camps Manual, State and Federal laws, rules and regulations on an on-going basis.
40. Oversee specialized headquarter functions (e.g., intake and court services, population management, litigation, budget, etc.) in order to maintain integrity of programs and carry out Departmental and court mandates using State and Federal laws, rules and regulations, Departmental policies and court orders on an on-going basis.
41. Recommend the establishment or amendment of policies to ensure compliance with court orders, State and Federal law changes and Evidenced Based Practices using court decisions, staff expertise, laws, rules and regulations and Departmental policies/procedures as needed.
42. Review decisions made by others (e.g., investigator, fact finder, disposition committee, court liaison, etc.) in order to ensure the protection of due process for youthful offenders using State and Federal laws, rules and regulations and Departmental policies/procedures on an on-going basis.
43. Maintain confidentiality in order to ensure employees and youthful offender’s privacy and well-being using Departmental mission, policies and procedures, State and Federal laws, and rules and regulations on a daily basis.
44. Maintain fidelity of treatment programs for youthful offenders in order to ensure the Department’s mission is met using established quality assurance measures on an ongoing basis.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of governmental functions and organization at the State and local level as they affect the Department in order to manage daily operations and maintain/foster good working relationships.
K2. Comprehensive knowledge of principles and practices in the administration and governing of juvenile facilities for the treatment and training of youthful offenders in order to ensure compliance with Title 15, State and Federal laws, rules, regulations, and Departmental policies/procedures.
K3. Basic knowledge of the principles, practices and trends of public and business administration including management of supportive staff services (e.g., budgets, personnel, management analysis, planning, program evaluation, etc.) in order to conduct the day-to-day activities.
K4. Comprehensive knowledge of the supervisor’s role in the personnel programs (e.g., Family Medical Leave Act [FMLA], Equal Employment Opportunity [EEO], and Americans with Disabilities Act [ADA], etc.) and the processes available in order to meet the Department’s objectives as it relates to the management of staff.
K5. Basic knowledge of principles, practices, and problems involved in managing the business management and administrative support functions of a juvenile correctional facility in order to maintain a safe and secure facility within budgetary constraints.
K6. Advanced knowledge of a manager’s responsibility for promoting equal opportunity in hiring and employee development/promotion in order to maintain a work environment that is safe and free of discrimination and harassment.
K7. Comprehensive knowledge of the principles of collective bargaining agreements and staff grievance in order to prepare written/verbal communication and resolve conflicts.
K8. Comprehensive knowledge of principles and techniques of labor/management relations in order to ensure compliance with State laws, rules, regulations and contractual agreements.
K9. Advanced knowledge of program management in order to be able to effectively run a program on a day-to-day basis and plan for the future.
K10. Advanced knowledge of organization and functions of the Division of Juvenile Justice and the Juvenile Parole Board in order to ensure the constitutional rights of youthful offenders and meet the rehabilitative goals and mission of the Department.
K11. Comprehensive knowledge of the causes of delinquency in order to provide treatment, training, and after care programs for youthful offenders.
K12. Advanced knowledge of principles and methods used in the custody, supervision, discipline, and security of youthful offenders in order to ensure the constitutional rights of youthful offenders while maintaining a safe and secure facility.
K13. Advanced knowledge of practices and techniques of recreation, academic, vocational instruction and treatment programs as they relate to the training of youthful offenders in order to ensure a multi-disciplinary approach to their rehabilitation.
K14. Advanced knowledge of the supervision principles and techniques in order to maintain a positive, cohesive and productive work force.
K15. Advanced knowledge of the Department’s purpose, mission and goals in order to ensure that the progress and completion of work assignments/tasks conform to the overall objectives of the unit/division.
K16. Comprehensive knowledge of the Public Safety Officers Procedural Bill of Rights Act in order to assist in the process of investigatory interviews, inquiries and/or State Personnel Board Appeals.
K17. Advanced knowledge of the Departmental policies and institutional procedures, relative to the Ward Rights Program in order to ensure the rights of the youthful offenders and to comply with State and Federal laws, rules, regulations, Departmental policies/procedures and court orders.
K18. Basic knowledge of the formal and informal aspects of the legislative process (e.g., bill analysis, legislative proposal/reports, budget processes, etc.) in order to analyze a bill and its impact on the department relating to youthful offenders.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Supervise subordinate staff performance to provide guidance and discipline when necessary.
A2. Plan, organize, and direct the work of others in order to ensure quality assurance, effective use of time and resources and maximize productivity.
A3. Implement the Department’s personnel objectives (e.g., Americans with Disabilities Act [ADA], Equal Employment Opportunity [EEO], Family and Medical Leave Act [FMLA], etc.) in order to create and maintain a fair and equitable work environment.
A4. Interpret and apply State and Federal laws, rules, regulations, Departmental policies/ procedures, court orders and bargaining unit agreements in order to ensure compliance.
A5. Represent the Department’s position on collective bargaining agreements in order to comply with laws, rules and regulations.
A6. Develop and formulate treatment programs (e.g., treatment, training, custody, discipline, and welfare, etc.) for youthful offenders by applying Evidenced Based Practices, current principles, techniques and trends in order to support and maintain the rehabilitative process.
A7. Gain the confidence and elicit the respect of internal/external stakeholders in order to maintain credibility and a positive and safe work environment and establish/maintain cooperative working relations with others.
A8. Establish and maintain confident and cooperative relationships with others in order to meet the Department’s goals and objectives.
A9. Apply creativity in the development of programs to effectively address situations and/or tasks within the Departmental policies and procedures.
A10. Plan, organize and integrate the business management and administrative support functions within a State juvenile correctional facility in order to maintain a safe and secure facility within budgetary constraints.
A11. Assess and analyze emergency situations to take appropriate action and minimize risk to others.
A12. Develop and evaluate alternatives in order to recommend the most effective course of action.
A13. Analyze data in order to draw logical conclusions, determine/implement effective and appropriate courses of action.
A14. Present ideas and information and/or consult stakeholders in order to engage others through effective communication.
A15. Establish and maintain priorities in order to ensure effective use of time and resources and maximize productivity.
A16. Manage the work activities of a complex program to meet operational goals of the unit/division.
A17. Reason logically and demonstrate sound judgment using a variety of analytical, supervisorial, and managerial techniques in order to resolve complex problems.
A18. Coordinate the custody and treatment programs in order to develop a therapeutic milieu conducive to rehabilitation.
A19. Review and evaluate Legislative documents (e.g., bill analyses, Legislative Proposals, Legislative Reports, etc.) in order to assess the impact to the Department.
A20. Utilize interdisciplinary teams in order to accomplish the Department’s mission and goals.
A21. Develop and evaluate alternative products, procedures and policies in order to ensure effective operations of the Division.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PC1. Demonstrate administrative ability to oversee the daily operations.
PC2. Demonstrate empathy, concern and understanding of the problems of youthful offenders in custody in order to carry out the mission and vision of the Department and create a treatment oriented environment.
PC3. Emotional maturity and stability in order to provide a positive example to staff and youthful offenders, effectively problem solve and communicate with others.
PC4. High moral standards in order to increase credibility.
PC5. Continuing satisfactory record as a law-abiding citizen in order to improve public perception and increase credibility.
PC6. Demonstrate leadership ability in order to provide a positive example to staff and youthful offenders, effectively problem solve and communicate with others and carry out the mission/vision of the Department.
PC7. Demonstrate tact in order to effectively communicate with others.
PC8. Demonstrate patience in order to effectively engage with others and resolve problems to improve productivity.
PC9. Demonstrate reliability in order to effectively operate the juvenile facilities and carry out the mission/vision of the Department.
PC10. Demonstrate respect for the dignity of individuals in order to create a positive work environment that values the rights of others.
PC11. Acceptance of the diverse racial, ethnic and cultural groups represented by the youthful offenders in custody in order to create a treatment oriented environment that recognizes the values of diversity of others.
PC12. Demonstrate good work ethics in order to create a positive work environment.
PC13. Be flexible in order to accept changes in the Department’s mission, work assignments and/or environment.
KSAPCs highlighted in bold text are not currently on the SPB classification specification