Job Analysis

JOB ANALYSIS: SPECIAL AGENT, DEPARTMENT OF CORRECTIONS (DOC)

BACKGROUND INFORMATION

Date of Study: October 7, 2019 – October 11, 2019

Collective Bargaining Identification: E97

Job Analysis Conducted By: Tonita Speights, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 171 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated September 1, 2019.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Conduct complex, comprehensive and timely criminal and administrative investigations to thoroughly research alleged misconduct and/or violations of law using established investigative techniques as set by Codes of Law and California Department of Corrections and Rehabilitation (CDCR) Regulations.  

2.  Conduct complex, comprehensive and timely criminal and administrative investigations to thoroughly research alleged misconduct by departmental employees using established investigative techniques as set by Codes of Law and California Department of Corrections and Rehabilitation (CDCR) Regulations.  

3.  Investigate inmates for gang/criminal activity to determine whether they are in violation of laws, rules and regulations using interviews, interrogations, surveillance and databases as set by the Codes of Law and CDCR Regulations.

4.  Investigate serious/violent parolees to determine law violations using established investigative and enforcement techniques and protocols set by the Codes of Law and CDCR Regulations.

5.  Prepare affidavits to present to a court of law and obtain a valid arrest/search warrant that will withstand judicial review using laws of arrest and probable cause set by Codes of Law and CDCR Regulations. 

6.  Coordinate tactical operations to gather facts, evidence and information supporting an investigation utilizing established tactical operational techniques and equipment as set by Codes of Law and CDCR Regulations. 

7.  Make arrests for violations of the law to ensure institutional and public safety using established law enforcement techniques set by Codes of Law.

8.  Conduct mobile, stationary and aerial surveillance to gather evidence and/or intelligence regarding alleged misconduct and violations of the law utilizing established law enforcement techniques and equipment set by Codes of Law and CDCR Regulations.

9.  Participate in mobile, stationary and aerial surveillance to gather evidence and/or intelligence regarding alleged misconduct and violations of the law utilizing established law enforcement techniques and equipment set by Codes of Law and CDCR Regulations.

10.  Serve as a liaison with Courts, State, Federal and local law enforcement agencies to further ongoing criminal and administrative investigations utilizing established law enforcement protocols and Memorandums of Understanding under the authority of the Chief, OCS and Deputy Director, OIA. 

11.  Plan enforcement activities with other law enforcement agencies to further ongoing criminal and administrative investigations utilizing established law enforcement protocols and Memorandums of Understanding under the authority of the Chief, OCS and Deputy Director, OIA. 

12.  Enforce laws, codes, regulations, policies and procedures as they relate to CDCR staff and/or adult and youthful offenders to provide institutional and public safety using established law enforcement techniques as set by Codes of Law and CDCR Regulations.

13.  Coordinate enforcement activities with other law enforcement agencies to provide institutional and public safety using established law enforcement techniques as set by Codes of Law and CDCR Regulations.

14.  Interrogate suspects in investigations to identify violations of law and/or policies using established investigative techniques as set by case laws and CDCR Regulations.

15.  Interview witnesses and suspects in investigations to identify violations of law and/or policies using established investigative techniques as set by case laws and CDCR Regulations. 

16.  Make arrests for violations of the law to ensure institutional and public safety using established law enforcement techniques set by Codes of Law.

17.  Prepare criminal cases for referral to the District Attorney and US District Attorney for possible prosecution using established investigative techniques as set by Codes of Law.

18.  Execute arrest/search warrants ensuring timely service that will withstand judicial review using laws of arrest and probable cause set by Codes of Law and CDCR Regulations.

19.  Participate in State Personnel Board (SPB) hearings, civil and criminal court proceedings to provide testimony utilizing information obtained during the course of an investigation as set by the Codes of Law and CDCR Regulations. 

20.  Guide CDCR, Division of Adult Parole Operations (DAPO) in educating law enforcement regarding CDCR and DAPO policies, procedures, informational resources and parole supervision/revocation using the Codes of Law and CDCR Regulations.

21.  Discuss with Federal, State, and local law enforcement agencies regarding CDCR and DAPO policies, procedures, informational resources and parole supervision/revocation using the Codes of Law and CDCR Regulations.

22.  Make arrests of law violators to ensure institutional and public safety using established law enforcement techniques set by Codes of Law.

23.  Gather data to conduct complex, comprehensive and timely criminal and administrative investigations to thoroughly investigate alleged misconduct and/or violations of law using established investigative techniques as set by Codes of Law and California Department of Corrections and Rehabilitation (CDCR) Regulations.

24.  Conduct criminal Internal Affairs investigations of alleged misconduct by CDCR employees, contract staff and volunteers to ensure compliance with Penal Codes while coordinating with stakeholders, using established investigative techniques set by the Codes of Law and CDCR Regulations.

25.  Conduct administrative Internal Affairs investigations of alleged misconduct by CDCR employees, contract staff and volunteers to ensure compliance with Departmental Policies and Procedures while coordinating with stakeholders using established investigative techniques as set by the Codes of Law and CDCR Regulations.

26.  Review third-level inmate appeals regarding alleged misconduct by CDCR employees, contract staff and volunteers to ensure compliance with Departmental Policies and Procedures while coordinating with stakeholders using established investigative techniques as set by the Codes of Law and CDCR Regulations.

27.  Address third-level inmate appeals regarding alleged misconduct by CDCR employees, contract staff and volunteers to ensure compliance with Departmental Policies and Procedures while coordinating with stakeholders using established investigative techniques as set by the Codes of Law and CDCR Regulations.

28.  Provide training and technical assistant to State and local law enforcement in the latest techniques of enforcement and investigation regarding CDCR and DAPO policies, procedures, informational resources and parole supervision/revocation using the Codes of Law and CDCR Regulations.

29.  Educate CDCR staff and outside law enforcement in gang intelligence, validation and debriefing process to increase staff knowledge using current training methodologies and available information relative to gang management set by CDCR Regulations.

30.  Provide protective services to prevent harm to CDCR employees and/or their families using established investigative, security and enforcement techniques and protocols at the direction of the Chief of OCS and/or the Deputy Director of OIA.

31.  Preserve evidence through identification and collection using established investigative techniques in accordance with rules of evidence and CDCR Regulations.

32.  Work independently to develop, strategize and conduct complex, comprehensive and timely criminal or administrative investigations of alleged misconduct and/or violations of law using established investigative techniques as set by Codes of Law and CDCR Regulations.

33.  Ensure confidentiality of records, documents and information pertaining to criminal or administrative investigations of alleged misconduct and/or violations of law to maintain the integrity of ongoing or closed investigations using departmental procedures set by Codes of Law and CDCR Regulations.

34.  Operate radio and communications equipment during the course of an investigation to uphold the integrity of the operation while ensuring officer safety using police radios and cellular telephones as set by Codes of Law and CDCR Regulations.

35.  Report statistical information using databases and statistical forms to track, manage and direct investigative caseloads as directed by the Chief of OCS/OIA and Deputy Director.

36.  Enroll informants to ensure the informant understands and agrees to follow departmental policy and Codes of Law using required CDCR/OCS departmental forms set by Codes of Law and CDCR Regulations.

37.  Manage informants to gather intelligence to further investigations using communication, surveillance and coordinate with other law enforcement agencies as necessary, set by Codes of Law and CDCR Regulations.

38.  Maintain qualifications and demonstrate proficiency in the safe operation of weapons to protect staff, inmates/parolees and the public using departmental approved/issued weapons and equipment set by Codes of Law and CDCR Regulations.

39.  Meet time constraints by effectively managing a caseload ensuring public/institutional safety set by Codes of Law and CDCR Regulations.

40.  Analyze written, visual and/or audio evidence to effectively investigate allegations of misconduct and violations of the law using established investigative techniques set by Codes of Law and CDCR Regulations.

41.  Prepare a Use of Force report to document any involvement where force was used or observed by CDCR staff set by Codes of Law and CDCR Regulations.

42.  Investigate escapees and parolees at large in to apprehend and return them to custody for the protection and safety of the community using interviews, interrogations, surveillance, and databases set by the Codes of Law and OCS Manual.

43.  Conduct threat assessment to prevent harm to CDCR employees, their families and the public using established investigative, security and enforcement techniques and protocols at the direction of the Chief of OCS and/or the Deputy Director of OIA.

44.  Transport high-risk inmates and parolees for their protection and the protection of others using established security enforcement techniques and CDCR protocols at the direction of the Chief of OCS.

45.  Provide courtroom security in high profile trials involving CDCR staff, inmates or parolees for the protection of the staff, inmates and others using established security enforcement techniques and CDCR protocols at the direction of the Chief of OCS.

46.  Track gang affiliates by identifying, validating and documenting their activities to determine involvement in criminal activity for public safety and the safety and security of the institution using interviews, interrogations, surveillance and databases set by the Codes of Law and CDCR Regulations.

47.  Analyze trends regarding gang management to determine threats to the public and the safety and security of the institution using interviews, interrogations, surveillance and databases as set by CDCR Regulations.

48.  Communicate with CDCR Investigative Services Units (ISU) and Institutional Gang Investigators (IGI) to validate the status and share information on Security Threat Group 1 (STG 1) or Security Threat Group 2 (STG 2), associates and public association using the Codes of Law and CDCR Regulations.

49.  Communicate with CDCR ISU and IGI to assist ISU with requests related to smuggling of contraband/illegal substances into the prison from the public using Codes of Law and CDCR Regulations.

50.  Provide training and expectations to CDCR, IGI regarding STG 1 or STG 2 validations to comply with CDCR policy and court decisions using interviews, written documents and photographs as directed by the Codes of Law and CDCR Regulations.

51.  Review CDCR prison STG 1 or STG 2 validation documents to ensure documents are complete, accurate and relevant to the specific prison gang/disruptive group using departmental database, CDCR Regulations and Codes of Law.

52.  Prepare Special Service Unit (SSU) Gang Validation/Rejection Review General Chrono (CDCR 128-B-2), to document/itemize required validation information using verbal and visual documentation provided by CDCR IGI, CDCR Regulations, at the direction of the OCS Chief.

53.  Meet with DAI, OCS, and Unit Classification Committee (UCC) to present completed CDCR 128-B-2 for review and acceptance/rejection using departmental databases, Codes of Law, CDCR Regulations at the direction of the OCS Chief.

54.  Conduct administrative and criminal investigations of officer involved shooting incidents to identify compliance with CDCR Use of Force Policy and Penal Codes, while coordinating with stakeholders, using established investigative techniques set by the Codes of Law and CDCR Regulations.

55.  Operate emergency vehicles to protect the public using the Codes of Law and CDCR Regulations as required.

56.  Prepare clear and thorough reports to reflect information obtained during the course of an investigation using case notes, audio recordings and departmental computers as set by Codes of Law and CDCR Regulations.

57.  Conduct searches of persons or property to collect evidence and ensure officer safety utilizing established law enforcement techniques and equipment as set by Codes of Law and CDCR Regulations.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of purposes of the California Department of Corrections and Rehabilitation (CDCR) to effectively investigate allegations of misconduct.

K2.  Comprehensive knowledge of activities of the CDCR to effectively investigate allegations of misconduct.

K3.  Comprehensive knowledge of rules and regulations of the CDCR to effectively investigate allegations of misconduct.

K4.  Comprehensive knowledge of the provisions within the California Penal Code, Evidence Code, and Code of Civil Procedures to effectively investigate allegations of criminal conduct.

K5.  Comprehensive knowledge of investigative operational plans (e.g., personnel assignment, safety assessment, surveillance, etc.) to participate in the planning and preparation of field operations.

K6.  Advanced knowledge of criminal and/or administrative investigative techniques and procedures to produce thorough, accurate and complete investigations.

K7.  Advanced knowledge of information and intelligence gathering processes and procedures to effectively investigate allegations of criminal or administrative misconduct.

K8.  Advanced knowledge of interview processes and techniques to effectively investigate allegations of criminal or administrative misconduct.

K9.  Comprehensive knowledge of the principles/ procedures and recent trends in corrections and parole to serve as a working foundation for employment in the field of CDCR investigations.

K10.  Advanced knowledge of laws of arrest to safely and effectively execute a lawful arrest.

K11.  Advanced knowledge of an individual’s constitutional rights including those relating to laws of arrest, approved tactics and use of force to safely and effectively execute a lawful arrest.

K12.  Basic knowledge principles, practices, and techniques in rehabilitating antisocial persons to establish rapport and increase credibility.

K13.  Advanced knowledge of search and seizure requirements, the techniques of securing, preserving, and handling evidence, the rules of evidence, service of legal process and court procedure to protect the integrity of the criminal prosecution process.

K14.  Comprehensive knowledge of tactical operations to facilitate timely and safe search and arrest warrants, surveillances and suspect apprehensions.

K15.  Basic knowledge of training techniques to effectively educate CDCR staff and other outside agencies.

K16.  Comprehensive knowledge of officer safety protocols to effectively protect investigative personnel, suspects, witnesses, victims and citizens.

K17.  Comprehensive knowledge of the principles and methods of CDCR operations to effectively investigate allegations of misconduct.

K18.  Comprehensive knowledge of illegal drug/controlled substance use, trafficking, addiction and the effect on the mental/physical human behavior to effectively communicate with persons under the influence of narcotics.

K19.  Comprehensive knowledge of the techniques of collecting, processing and securing evidence to protect the integrity of the administrative investigative process.

K20.  Comprehensive knowledge of illegal drugs, controlled substances, paraphernalia and packaging to identify the possible trafficking/sales/use of narcotics.

K21.  Comprehensive knowledge of prison/street gangs and their indicia to ensure the safety and security of the institutions and community.

K22.  Comprehensive knowledge of the CDCR gang management process for the purposes of identifying and validating members and associates of a designated security threat group.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Effectively collect, process and secure evidence for storage and to present in court.

A2.  Effectively develop techniques, methods and skills to conduct criminal and administrative investigations.

A3.  Establish, develop and maintain cooperative relationships with other law enforcement and governmental agencies to facilitate thorough investigations.

A4.  Prepare well organized, accurate, timely, clear and thorough written reports to effectively document the facts of an investigation.

A5.  Provide written reports to effectively communicate the facts of an investigation to state/federal courts, outside law enforcement, hiring authorities and State Personnel Board.

A6.  Effectively communicate information and facts with other state/federal law enforcement agencies to further an investigation.

A7.  Accurately analyze planned/unplanned situations and take appropriate action in order to successfully resolve an investigation.

A8.  Safely and effectively operate a motor vehicle during emergency situations to ensure public safety.

A9.  Effectively plan and conduct criminal and administrative investigations to gather facts and take appropriate action.

A10.  Use firearms and required safety equipment in accordance with CDCR Regulations and Codes of Law to carry out field investigations and/or arrest.

A11.  Ensure firearms remain clean and operational to allow for effective functioning of required equipment.

A12.  Qualify with approved firearms to comply with CDCR Regulations and Codes of Law.

A13.  Effectively gather facts and evidence to ensure thorough and complete investigations.

A14.  Effectively analyze and evaluate facts and evidence to ensure thorough and complete investigations.

A15.  Comply with the Peace Officer Bill of Rights (POBR) to maintain employee rights during the investigative process.

A16.  Effectively organize and prioritize assignments to complete multiple tasks and\or requests from multiple sources.

A17.  Effectively organize and maintain written and electronic documents\files to ensure access for future reference.

A18.  Effectively use radio and communications equipment to ensure officer safety and the integrity of the operation.

A19.  Effectively use state issued computers to prepare efficient reports, documents, investigative work products, respond to written correspondence and access law enforcement databases.

A20.  Effectively and professionally represent the Department in court when required to testify as a witness/expert witness.

A21.  Maintain and ensure confidentiality of departmental information, records, documents, concerns, issues and investigations.

A22.  Remain observant for prolonged periods of time while working undercover and participating in covert moving, stationary, aerial surveillance or other special operations.

A23.  Accomplish a lawful arrest in accordance with the Departments Use of Force Policy.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Willingness to travel and work throughout the State at unusual hours.

PC2.  Keenness of observation.

PC3.  Good memory for names, faces, places and incidents.

PC4.  Willingness to associate with criminally-inclined persons in their environment during the performance of duties.

PC5.  Willingness to work undercover and participate in covert moving, stationary, aerial surveillance or other special operations.

PC6.  Willingness to utilize a variety of weaponry.

PC7.  Willingness to pursue violent repeat offenders and affect their arrest.

PC8.  Satisfactory record as a law-abiding citizen.

PC9.  Maintain good credit.

PC10.  Possession of a valid driver license.

PC11.  Willingness to use all appropriate means, including deadly force, to carry out peace officer duties.

PC12.  Exercise good judgment.

PC13.  Demonstrate good work habits.

PC14.  Willingness to be supervised and accept constructive criticism and feedback and use supervisory direction positively.

PC15.  Maintain and ensure confidentiality.

PC16.  Willingness to promote and maintain professional relationships with others.

PC17.  Willingness to promote collaborative participation and enhance morale and productivity.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Special Physical Characteristics:

SPC1.  Freedom from any physical, mental or emotional condition or limitation that would interfere with the full performance of essential duties and responsibilities.

SPC2.  Willingness to remain physically and mentally fit.