BACKGROUND INFORMATION
Date of Study: October 21, 2024 – October 25, 2024
Collective Bargaining Identification: R06
Job Analysis Conducted By: Richard Lawson, Examination and Selection Analyst, Talent Acquisition, Department of Corrections and Rehabilitation
Number of Incumbents: There are 1151 budgeted positions and 814 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated September 2024.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Function independently to assist supervised persons with successful reintegration back into the community by using critical thinking, effective communication and time management, multi-tasking skills, stress management, and training pursuant to Department of Adult Parole Operations (DAPO) policy, Department Operations Manual (DOM), Memorandum Of Understanding (MOU), departmental policy State/Federal laws, and City/County ordinances continuously.
2. Supervise individuals placed on parole supervision by assisting with reintegration back into the community while enhancing public safety using State/community sponsored programs and evidence based best practices pursuant to DAPO policy, DOM, State/Federal laws, and City/County ordinances as required.
3. Arrest supervised persons suspected of involvement in criminal activity, violations of parole, and/or who present a danger to themselves; to promote public safety and hold supervised persons accountable for their behavior using departmentally approved/issued safety equipment pursuant to DAPO policy, DOM, California Code of Regulations – Title 15 (CCR-Title 15), etc. as necessary.
4. Apprehend and/or Detain other persons suspected of involvement in criminal activity, and/or who present a danger to others; to promote public safety and hold people accountable for their behavior using departmentally approved/issued safety equipment pursuant to the CCR-Title 15, State/Federal laws, and City/County ordinances as needed.
5. Conduct contacts in the community [e.g. supervised person’s residence, employment, Community Based Organizations (CBO), schools, etc.] to confirm compliance with the conditions and/or special conditions of parole using state vehicles, Global Positioning System (GPS), case factors, collateral contacts, etc. pursuant to DAPO policy, DOM, and State/Federal laws, and City/County ordinances as required.
6. Respond to emergency incidents with 24 hour availability (e.g. GPS notifications, imminent threats to self or public safety, upon request of law enforcement, etc.) to facilitate public safety and supervised persons supervision using department approved equipment, field files, computer systems, or working in conjunction with other law enforcement agencies pursuant to DAPO policy, DOM, MOU, CCR-Title 15, State/Federal laws, and City/County ordinances as required.
7. Interact with members of the public who are involved with effecting successful reintegration and public safety (supervised persons’ support network, victim advocates, law enforcement agencies, etc.) using effective communication, motivational interviewing techniques, and evidence based practices pursuant to DAPO policy, DOM, and State/Federal laws as needed.
8. Conduct mobile, stationary and aerial surveillance to gather evidence and/or intelligence regarding alleged misconduct and violations of the law utilizing established law enforcement techniques and equipment set by Codes of Law and CDCR Regulations.
9. Prepare correspondence (e.g. administrative and/or judicial reports) to document information using current technology and CDCR forms pursuant to DAPO policy, DOM, MOU, and State/Federal laws as required.
10. Utilize current technologies/systems specific to caseload management of supervised persons to maintain accurate databases using those technologies and systems authorized by CDCR pursuant to DAPO policy, DOM, MOU, and State/Federal laws as required.
11. Conduct investigations of alleged parole violations or criminal behavior using current law enforcement methods (e.g. interviewing, surveillance, search and seizure, etc.) by preparing comprehensive reports for the adjudicating authority pursuant to DAPO policy, DOM, State/Federal laws, and City/County ordinances as required.12. Enforce laws, codes, regulations, policies and procedures as they relate to CDCR staff and/or adult and youthful offenders to provide institutional and public safety using established law enforcement techniques as set by Codes of Law and CDCR Regulations.
12. Assess the reasonable accommodation needs (sign language interpreters, wheelchairs, canes, hearing aids, etc.) for supervised persons with observed/qualified disabilities (mental and/or physical) in compliance with the Americans with Disabilities Act (ADA) to promote successful reintegration using Disability and Effective Communication System (DECS) pursuant to DAPO policy, DOM, CCR-Title 15 and State/Federal laws as required.
13. Provide reasonable accommodations (e.g. sign language interpreters, wheelchairs, canes, hearing aids, etc.) for supervised persons with observed/qualified disabilities (mental and/or physical) in compliance with the Americans with Disabilities Act (ADA) to promote successful reintegration using CDCR forms pursuant to DAPO policy, DOM, CCR-Title 15 and State/Federal laws as required..
14. Address supervised person’s needs (employment, housing, substance abuse treatment, medical care, counseling, education, etc.) to promote successful reintegration into the community while enhancing public safety using departmentally approved risk and needs assessment tools and other evidence based reports pursuant to DAPO policy, DOM, and State/Federal laws, as required.
15. Employ state issued property/equipment (e.g., peace officer badge, safety equipment, state vehicles, weapons, computer/electronic devices, fuel card, etc.) in compliance with departmental policies using training and departmental forms pursuant to DAPO policy, DOM, MOU, State/Federal laws as required.
16. Maintain the functionality of state issued property/equipment (e.g., peace officer badge, safety equipment, state vehicles, weapons, computer/electronic devices, fuel card, etc.) in compliance with departmental policies using maintenance logs and departmental forms pursuant to DAPO policy, DOM, State/Federal laws as required.
17. Make recommendations in administrative and/or judicial proceedings to promote reintegration and public safety using current evidence based best practices pursuant to DAPO policy, DOM, and State/Federal laws.
18. Represent DAPO as a witness in administrative and/or judicial proceedings for parole violations or criminal behavior and/or any other hearings to provide evidence to afford due process pursuant to DAPO policy, State/Federal laws, CCR-Title 15, etc. as required..
19. Identify the needs for pre-releases (e.g. employment, housing, substance abuse treatment, medical care, counseling, education, social activities) to promote successful reintegration and public safety using departmentally approved risk and needs assessment tools and other case factors pursuant to DAPO policy, State/Federal laws, City/County ordinances, etc. as required.
20. Address the needs for pre-releases to promote successful reintegration and public safety using departmentally approved risk and needs assessment tools and other case factors pursuant to DAPO policy, State/Federal laws, City/County ordinances, etc. as required.
21. Act as a liaison for CDCR between law enforcement/government agencies, CBOs, and the public regarding specific supervised persons information or DAPO policies by attending and facilitating meetings to provide and disseminate pertinent information using effective communication pursuant to DAPO policy, DOM, State/Federal laws, and City/County ordinances as required.
22. Provide supervision to interstate supervised persons in conjunction with the Interstate Unit to promote public safety and assist in their reintegration into the community using the Interstate Compact Agreement, DAPO Policy, DOM, CCR-Title 15, State/Federal/Municipal laws, etc., as required.
23. Provide transportation, when necessary, for supervised persons to designated locations (e.g., employment, hearings, jail, Parole office, institutional direct release, social service agencies, etc.) to accomplish DAPO goals and objectives using state issued vehicle or funded transportation pursuant to DAPO policy, DOM, State/Federal laws, etc. as required.
24. Provide alternative transportation, such as state funded bus passes, when necessary, for supervised persons to designated locations (employment, social service agencies, etc.) to assist in their reintegration into the community pursuant to DAPO policy, DOM, State/Federal laws, etc. as required.
25. Conduct drug testing of supervised persons to verify compliance with conditions of parole, ensure due process, and promote public safety using random urinalysis and statement of admission to determine signs of drug usage pursuant to DAPO policy, DOM, CCR-Title 15, State laws as required..
26. Observe supervised persons drug testing to verify compliance with conditions of parole and promote public safety using visual inspection to maintain the integrity (e.g. bottle tampering, body search, etc.) of the process pursuant to DAPO policy, DOM, CCR-Title 15, State laws as required.
27. Assist supervised persons with receipt of funds due (gate money, veteran’s benefits, etc.), if not already provided, to promote successful reintegration into the community using CDCR approved financial accountability forms pursuant to DAPO policy, DOM, MOU, and State/Federal laws as required.
28. Inform supervised persons of the possibility to receive rewards and incentives to assist in their welfare and promote successful reintegration into the community using departmental approved financial accountability forms pursuant to DAPO policy, DOM, MOU, and State/Federal laws as required.
29. Inform supervised persons of their responsibility to pay victim restitution to comply with judicial orders using departmental approved financial accountability forms pursuant to DAPO policy, DOM, and State/Federal laws as required.
30. Participate in the screening of cases of incarcerated persons for appropriate placement in the community to promote successful reintegration and public safety using departmentally approved risk and needs assessment tools and other evidence based reports pursuant to DAPO policy, State/Federal laws, City/County ordinances, etc. as needed.
31. Identify potential PC 2962 incarcerated persons during the pre-parole process to facilitate their transition from prison to the Department of State Hospitals, and eventually release to community-based supervision once they no longer meet the criteria of PC 2962 as needed.
Conduct complex, comprehensive and timely criminal and administrative investigations to
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of proper grammar and sentence structure to provide professional written communication
K2. Basic knowledge of computer databases and word processing systems to produce various written documents and reports.
K3. Basic knowledge of firearms (and/or weapons) policies to comply with Peace Officer Standards and Training (POST).
K4. Basic knowledge and awareness of the tools available to prioritize/organize and assist in the management of a caseload..
K5. Basic knowledge of the principles, techniques, and trends in parole and correctional casework to assist with successful reintegration.
K6. Basic knowledge of the Use of Force and the levels/options available to maintain compliance with State/Federal Laws and departmental policies.
K7. Basic knowledge of the Division of Adult Parole Operations (DAPO) policies and regulations pertaining to on/off duty usage/possession/storage of firearms to ensure staff/public safety.
K8. Basic knowledge of current methods used in the supervision and successful reintegration of supervised persons to effectively accomplish the Department’s mission.
K9. Basic knowledge of the use and proper handling of safety equipment (soft body armor, chemical agents, mechanical restraints, hand held radio, etc.) to effect an arrest, search and ensure officer/public safety.
K10. Basic knowledge of the criminal justice system as it applies to supervised persons’/incarcerated persons’ supervision to comply with laws, regulations, departmental policies, etc.
K11. Basic knowledge of the laws, rules, and regulations pertaining to prisons, probation, and parole to ensure adherence to State/Federal law.
K12. Basic knowledge of due process as it applies to laws of arrest, rules of evidence, and Board of Parole Hearings (BPH)/court procedures to present evidence and provide testimony regarding parole/law violations.
K13. Basic knowledge of principles and methods of conducting investigations, searches, and obtaining/preserving evidence to ensure public/officer safety, compliance with conditions of parole, and adherence to State/Federal law and departmental policies.
K14. Basic knowledge of the functions and procedures of Federal, State, and local law enforcement agencies in order to effectively promote public safety.
K15. Basic knowledge of interviewing techniques to obtain information from supervised persons/incarcerated persons, friends, family, outside agencies, etc., to gain knowledge that reveals if they are in compliance with conditions of parole.
K16. Basic knowledge of the functions of the California Department of Corrections and Rehabilitation (CDCR) and the Division of Adult Parole Operations (DAPO) to effectively accomplish the Department’s mission.
K17. Basic knowledge of the proper use, handling and maintenance of state property/equipment to comply with departmental policies.
K18. Basic knowledge of the signs and symptoms of the supervised persons’/incarcerated persons’ substance abuse/addiction/relapse to identify appropriate intervention and/or treatment/education modalities.
K19. Basic knowledge of the functions of various Federal, State and local law enforcement agencies and courts to effectively promote public safety, develop, facilitate, maintain and promote good working relationships.
K20. Basic knowledge of culturally diverse supervised persons to promote their successful reintegration into the community.
K21. Basic knowledge of organizations, facilities, public and private service providers, and employment agencies available for supervised persons to assist their successful reintegration into the community.
K22. Basic knowledge of Equal Employment Opportunity (EEO) policies and procedures to promote a work environment free of discrimination and harassment.
K23. Basic knowledge of local employment opportunities for training and placement of supervised persons.
K24. Basic knowledge of local facilities available for education, training and placement for supervised persons to assist in reintegration back into the community.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Plan, organize, and prioritize workload to effectively manage a caseload in compliance with mandated policies and timeframes.
A2. Prepare clear, concise and objective reports to document supervised persons’/incarcerated persons’ reintegration.
A3. Operate computer programs/mobile devices to create documents, query, input, retrieve and update data base information.
A4. Maintain records to effectively manage a caseload in compliance with mandated policies and timeframes.
A5. Understand and respond to verbal/written instructions to effectively complete daily tasks.
A6. Analyze case factors/situations to manage/supervise a caseload and promote public safety.
A7. Communicate effectively with people of diverse cultural backgrounds within the community to maintain a professional, ethical, and tactful work environment.
A8. Properly operate and maintain assigned motor vehicles to accomplish daily tasks.
A9. Represent the Department in judicial proceedings to ensure due process.
A10. Effect arrests and respond to emergency situations to promote public safety.
A11. Ensure firearms remain clean and operational to allow for effective functioning of required equipment.
A12. Enforce laws, rules, regulations and departmental policy to ensure compliance with the law.
A13. Safely and proficiently handle firearms/weapons to comply with Peace Officer Standards and Training (POST).
A14. Interpret laws, rules, regulations and departmental policy to ensure proper implementation and application of the law.
A15. Exchange information related to supervised persons/incarcerated persons population to educate Community Based Organizations (CBOs) and Law Enforcement.
A16. Provide guidance/resources to assist the supervised persons’/incarcerated persons’ reintegration into the community.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Personal Characteristics:
SPC 1. Demonstrate integrity and ethical behavior, on and off duty, to effectively accomplish the Department’s missions.
SPC 2. Emotional stability to provide structure, guidance, and counseling to supervised persons/incarcerated persons in the course of performing the required duties of a Parole Agent.
SPC 3. Willingness to effectively carry out all duties and responsibilities of a Parole Agent.
SPC4. Demonstrate interest in and enthusiasm for working with supervised persons’/incarcerated persons’ to effectively accomplish the Department’s missions.
SPC 5. Ability to gain the respect and confidence of community agencies, law enforcement personnel, supervised persons/incarcerated persons and their relatives and friends.
SPC 6. Neat/Professional appearance when representing the department and performing the duties as a Parole Agent.
SPC 7. Be empathetic when dealing with problems, attitudes and behavioral patterns of culturally diverse individuals within the community.
SPC 8. Willingness to perform work requiring irregular hours.SPC 9. Possess personal and professional integrity.
SPC9. Willingness to travel throughout the State.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Physical Characteristics:
SPHC 1. Physical ability to effectively perform activities related to conducting searches, arresting, securing contraband, conducting home visits, and entering and exiting a vehicle.
SPHC 2. Operate Department issued, approved, and/or required equipment to safely perform the required duties of a Parole Agent.
SPHC 3. Normal/corrected to normal hearing to be in compliance with Peace Officer Standards and Training (POST).
SPHC 4. Normal/corrected to normal vision in order to be in compliance with (POST).
SPHC 5. Remain standing and/or seated for an extended period of time to perform required duties of a Parole Agent.
KSAPCs highlighted in bold text are not currently on the SPB classification specification