Report Technical Issue with CDCR’s Website

We are sorry you are having an issue with the www.cdcr.ca.gov website. Please use the following form to report technical issues with the CDCR website (www.cdcr.ca.gov) only.

For other external CDCR web applications and online services, refer to those specific applications & services’ technical support information, or refer to the Contact CDCR page for additional resources.

Note: CDCR employees should submit issues using the Enterprise Service Hub found on the CDCR Hub – not this public webform.

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WHAT IS THIS ABOUT? *

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CIRIS assistance

If you need assistance locating an incarcerated person using California Incarcerated Records and Information Search (CIRIS), or encounter issues with the system, please contact CDCR’s Identification Unit at (916) 445-6713, Monday through Friday (excluding holidays), between the hours of 8:00 a.m. to 4:30 p.m. PST.

Visitation Scheduling Application (VSA) assistance

Refer to CDCR’s Visitation Help page or the VSA Help page.

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EMAIL *

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WHERE IS THE ISSUE YOU NEED HELP WITH? *

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DETAILS *

Please explain the issue