BACKGROUND INFORMATION
Date of Study: September 10, 2018 – September 13, 2018
Collective Bargaining Identification: S06
Job Analysis Conducted By: Jamie L. Orvis, Examination Analyst, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 4 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 09/2018.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Supervise casework staff in a Juvenile Justice facility in the development of a comprehensive social assessment, utilizing Integrated Behavior Treatment Model (IBTM); Departmental policies, procedures and protocols; legislative mandates, etc., as needed.
2. Supervise casework staff and Senior Youth Correctional Counselors (SYCC) in a Juvenile Justice facility to develop a comprehensive treatment plan and goals, utilizing IBTM; Departmental policies, procedures and protocols; legislative mandates, etc., as needed.
3. Communicate expectations that staff utilize skills consistent with IBTM in order to effectively provide treatment to youthful offenders, utilizing cognitive behavior treatment, strength-based approaches with positive reinforcement, and motivational interviewing, as needed.
4. Assign cases to Casework Specialists to provide treatment services to youthful offenders, utilizing Departmental policies, procedures and protocols; legislative mandates; and California Code of Regulations Title 15 (CCR Title 15), etc., as needed.
5. Adhere to casework policies of the Department to produce direct clinical services/programs, utilizing welfare and institution codes, CCR Title 15, legislative mandates, etc., as required.
6. Conduct staff meetings to enhance communication amongst inter-disciplinary staff, inform staff of current policies/procedures, and address issues, utilizing agendas, administrative memorandum, On-the-Job Training (OJT), etc., on a weekly basis.
7. Train staff to be proficient in their duties and job performance, utilizing duty statements, Departmental standards, various staff trainings, etc., as required.
8. Evaluate staff performance and make appropriate recommendation to correct deficiencies, utilizing duty statements, various staff trainings, and progressive discipline system, etc., as needed.
9. Oversee undergraduate and graduate student interns to produce a qualified professional workforce, utilizing university/program expectations, training resources, and clinical supervision, etc. under the direction of the university internship agreement.
10. Participate in staff conferences to facilitate meditation amongst staff and address/resolve conflicts, utilizing progressive discipline, Employee Assistance Program (EAP)/Peer Support Program (PSP), Departmental standards and policies, etc., as needed.
11. Assist in the development of effective case planning and management to ensure compliance, utilizing schedules, IBTM, training, and auditing tools, etc., as required.
12. Work with departmental administrators for the purpose of improving policies and procedures as they relate to specialized programs and casework management, utilizing IBTM committees, work groups, subject matter experts, etc., as directed by Departmental Administrators.
13. Ensure the timely appearances, accurate reports, appropriate recommendation and compliance with the Ward with Disability Program prior to the presentation of cases (e.g., annual review, Discharge Consideration Hearing [DCH], transfer summary, Initial Case Review [ICR], etc.) to Juvenile Justice Advisory Committee (JJAC) and Board of Juvenile Hearings (BJH), to adhere to Departmental policies and procedures, as required.
14. Coordinate and assess the screening of youthful offenders into special programs to ensure comprehensive treatment and appropriate placement or delivery of services, utilizing mental health referrals and staffing, appropriate screening instruments and tools, Departmental policy and procedure, etc., under general direction of management.
15. Maintain cooperative working relations with other multi-disciplinary staff to collaborate and deliver appropriate services for the youthful offenders to implement effective treatment plans, utilizing case notes, effective use of Ward Information Network [WIN], treatment plans, etc., under general direction of the Program Administrator.
16. Inform stakeholders of available programs in order to provide education and general information regarding the treatment and institutional programs and service, utilizing tours, presentations, interviews, etc., as required.
17. Prepare reports to address casework issues; personnel concerns; health and safety concerns; budget update; etc., utilizing audits, communication from staff, and Departmental standards, etc., as needed.
18. Maintain order and supervise the conduct of youthful offenders to ensure a safe and secure environment, utilizing guidelines provided by Institutions and Camps (I & C) section 1800 and 7000, as needed.
19. Prevent escapes to protect the public, utilizing I & C section 1800 and 7000, modified programs, etc., under general direction of management.
20. Prevent self-injurious behavior by youthful offenders to themselves to ensure a safe and secure environment, utilizing mental health and medical referrals, Departmental policies and procedures, under general direction of management.
21. Maintain security of working areas to ensure a safe and secure environment, utilizing health and safety plans, unit inspections, training, I & C section 1800, etc., under general direction of management.
22. Ensure premises and youthful offenders are searched for contraband, such as weapons or illegal drugs to ensure a safe and secure environment, utilizing the guidelines provided by I & C section 1800 and 7000, under general direction of management.
23. Review and edit written reports submitted by Casework Specialist or Parole Agent I, Youth Authority to ensure compliance with IBTM, utilizing standardized case management principles, progress notes, education, mental health and medical information, as needed.
24. Review Youth Correctional Counselor’s casework documentation to ensure notes are in compliance with established case plan goals and objectives, utilizing effective case planning protocols, as required.
25. Collaborate with the Inter-disciplinary Treatment Team (e.g., mental health, medical, education faculty, security, living unit, family, etc.) to make diagnostic formulations, utilizing risk assessments, California Youth Assessment and Screening Instrument (CA-YASI), and other criminogenic factors, as needed.
26. Oversee preparation of treatment information for youth hearings, case conferences, individual education programs and student consultation team meetings to provide information to appropriate stakeholders, utilizing pertinent case file information, as needed.
27. Oversee the Senior Youth Correctional Counselor on the casework services being performed to ensure completion, utilizing casework schedules, Program Service Day (PSD) schedules, and group attendance forms, as needed.
28. Participate in the Disciplinary Decision Making System (DDMS) process to ensure compliance, utilizing WDP, Departmental policy and procedure, Behavior Management System, etc., as needed.
29. Monitor the Crisis Intervention Plan (CIP) to ensure effective dissemination of youthful offender’s critical information, utilizing audits, electronic documentation, and filing, as required.
30. Monitor and respond to youthful offender grievances to resolve issues at the lowest level, utilizing Departmental policies and procedures, and Youth Grievance System, as needed.
31. Complete staff inquiries based on allegations of staff misconduct, utilizing Departmental policies and procedures, as directed by the Hiring Authority.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of principles, procedures, techniques, trends, and literature of social work, with particular reference to casework and group work methods to provide guidance and assist in program development.
K2. Comprehensive knowledge of purpose, scope, and operation of correctional institutions with particular reference to institutional programs for youthful offenders to maintain a safe environment for the delivery of treatment services.
K3. Comprehensive knowledge of the underlying causes, nature, and results of delinquency to deliver effective therapeutic interventions in an effort to reduce recidivism.
K4. Comprehensive knowledge of characteristics and social aspects of mental and emotional disturbances and mental deficiency to provide effective therapeutic interventions in an effort to reduce recidivism.
K5. Comprehensive knowledge of normal and abnormal psychology and its application to the problems of delinquency to provide effective therapeutic interventions in an effort to reduce recidivism.
K6. Comprehensive knowledge of research methods as applied to social work to implement evidence based treatment programs, identify resources and provide staff training.
K7. Advanced knowledge of principles and practices of Integrated Behavior Treatment Model to effectively supervise and manage staff.
K8. Comprehensive knowledge of a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment to ensure that it is free of discrimination and harassment.
K9. Comprehensive knowledge of the administration of collective bargaining agreements, labor management relations policies and grievance handling in order to ensure compliance for employee related work issues and conditions (e.g., shifts, posting patterns, workload, etc.).
K10. Basic knowledge of the principles and practices of organization administration including program planning, monitoring, evaluating and budgeting in order to effectively manage youthful offender treatment programs.
K11. Comprehensive knowledge of the purpose, organization and administrative practices of the Board of Juvenile Hearings (BJH) and the California Department of Corrections and Rehabilitation (CDCR) in order to provide direction and guidance for youthful offenders utilizing the Integrated Behavioral Treatment Model (IBTM).
K12. Advanced knowledge of the principles and techniques of custody, supervision, discipline, and security of youthful offenders to provide a safe and secure work and living environment.
K13. Comprehensive knowledge of the principles and techniques of personnel management, organization, administration and employee supervision and training to effectively provide guidance, direction and leadership to assigned staff.
K14. Comprehensive knowledge of training and motivational techniques in order to enhance staff development and promote a cohesive work and living environment.
K15. Comprehensive knowledge of the principles and techniques of personnel management and employee supervision in order to ensure appropriate management and accountability of treatment team staff members.
K16. Comprehensive knowledge of diverse racial and cultural characteristics of youthful offenders and how these characteristics impact the correctional setting in order to maintain a safe and secure work/living environment.
K17. Comprehensive knowledge of the practices and techniques of recreation, academic, vocational education and counseling in order to provide the most effective case plan for youthful offenders.
K18. Advanced knowledge of Departmental and institutional policies in order to ensure compliance with all CDCR rules, regulations and mandates.
K19. Advanced knowledge of provisions and procedures of the Disciplinary Decision Making System (DDMS) and Wards Rights/Grievance System in order to ensure due process and compliance with Departmental requirements.
K20. Comprehensive knowledge of Departmental programs (e.g., health and safety, training, suicide prevention, use of force, staff assault reviews/committee, etc.) in order to ensure compliance with Departmental requirements and mandates.
K21. Comprehensive knowledge of progressive discipline and corrective actions to initiate adverse action with assigned staff to correct substandard behavior/performance.
K22. Comprehensive knowledge of existing databases and computer programs to direct staff in operational tasks and data collection.
K23. Advanced knowledge of the IBTM components to include CA-Youth Assessment Screening Instrument (CA-YASI), Cognitive Behavioral Interventions, Strength Based Positive Reinforcement Systems and Youth Incentive Program to reinforce desired behavior.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Formulate programs for the treatment and training of youthful offenders committed to the care of the CDCR in order to educate and rehabilitate.
A2. Communicate effectively at a level necessary to establish and maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders.
A3. Maintain professional and cooperative relationships within interdisciplinary treatment teams, institutional staff and community stakeholders to collaborate and deliver appropriate services for the youthful offenders.
A4. Review case plans and assessments to provide recommendations to staff in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.
A5. Prepare documents (e.g., log notes, e-mails, reports, compliance reviews, outcomes, recommendations, audits, etc.), to disseminate and communicate information.
A6. Analyze situations accurately in order to make appropriate decisions and take timely and effective action to maintain the safety and security of staff, youthful offenders and the public.
A7. Train, evaluate, monitor and discipline subordinate staff in order to develop staff, maintain accountability to promote a safe and secure work/living environment.
A8. Promote Equal Employment Opportunity (EEO) within the workplace which is free of discrimination and harassment to meet the Department’s EEO objectives.
A9. Effectively utilize Departmental approved data processing systems for information input, retrieval and oversight.
A10. Supervise, plan, organize, direct and monitor the work of others to ensure the effectiveness of program operations.
A11. Apply fair, firm and consistent discipline to staff and youthful offenders in order to maintain accountability, due process to promote a safe and secure work and living environment.
A12. Coordinate an integrated team approach consisting of staff representing the disciplines of security, casework, medical, mental health, counseling, recreation and the academic/vocational education in order to ensure public safety and establish strategies for the successful rehabilitation and reintegration of youthful offenders.
A13. Provide field work training to social work students to assist in meeting their education and practicum (internship) requirements.
A14. Apply the principles, techniques and trends in the development of a treatment program for youthful offenders in order to educate and rehabilitate.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PC1. Demonstrate emotional maturity and stability to provide a positive example for staff, youthful offenders and the public.
PC2. Demonstrate an empathetic and objective understanding of the programs of youthful offenders.
PC3. Demonstrate tact when communicating with staff, youthful offenders and the public.
PC4. Demonstrate patience to deal with staff and youthful offenders in a variety of situations.
PC5. Demonstrate the ability to work impartially with and accept the various racial, ethnic and cultural differences of staff and the youthful offenders in custody.
PC6. Demonstrate the ability to inspire the respect and confidence of staff and youthful offenders.
PC7. Demonstrate leadership characteristics and good judgment.
PC8. Demonstrate honesty when communicating with staff, youthful offenders and the public.
PC9. Demonstrate integrity in working relationships with staff, youthful offenders and the public.
PC10. Demonstrate high moral standards and adhere to the Departmental Code of Ethics.
PC11. Demonstrate punctuality and commitment to work irregular hours, including weekends and holidays and to report for duty at any time emergencies arise.
PC12. Demonstrate sound physical, mental and emotional health to perform assigned duties.
PC13. Demonstrate sufficient strength, endurance and physical agility necessary to meet the demands of the job.
PC14. Present a neat personal appearance to represent the Department.
PC15. Demonstrate keenness of observation to monitor the tone of the program.
PC16. Demonstrate a continuous satisfactory record as a law-abiding citizen.
PC17. Demonstrate a willingness to travel.
PC18. Work with staff to implement changes within the treatment programs.
PC19. Make recommendations to the appropriate institution administrator regarding procedural changes.
PC20. Demonstrate the ability to adapt effectively to change.
PC21. Demonstrate the ability to effectively communicate.
PC22. Demonstrate the ability to elicit cooperation from youthful offenders and staff.
PC23. Demonstrate a cohesive attitude when working with others.
PC24. Demonstrate a goal oriented, solution focused attitude.
KSAPCs highlighted in bold text are not currently on the SPB classification specification