BACKGROUND INFORMATION
Date of Study: August 23 – August 26, 2021
Collective Bargaining Identification: S06
Job Analysis Conducted By: Dena Khoury, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 26 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 3/1/20.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Oversee Youth Correctional Counselors (YCC) in the daily operations of the living unit to maintain a safe and healthy environment using Departmental policies/procedures, as required.
2. Develop casework schedule and confirm that it is posted and distributed to living unit staff to ensure youthful offender counseling services (i.e., individual counseling and treatment groups) are provided, using the Ward Information Network (WIN) database, Microsoft applications, etc., on a monthly basis.
3. Conduct information sharing with treatment team staff to relay operational/security information using unit logbook, email, daily discussions, departmental training, etc., on a continuous basis.
4. Plan and develop Program Service Day (PSD) Schedule (e.g., daily operations, scheduled casework, youth recreational activities, etc.), Develop Program Service Day (PSD) Schedule (e.g., daily operations, scheduled casework, youth recreational activities, etc.) to ensure compliance using daily and monthly work schedules, bargaining unit agreements, etc., as required.
5. Post hall assignments to ensure adequate coverage is available for individual counseling and treatment groups in a living unit utilizing Microsoft Outlook and Adobe, Monitor Program Service Day (PSD) Schedule (e.g., daily operations, scheduled casework, youth recreational activities, etc.) to ensure compliance using daily and monthly work schedules, bargaining unit agreements, etc., as required.
6. Review documents/reports (e.g., PSD Minutes, casework verification form, On-the-Job-Training (OJT), Health and Safety training [safety break], etc.), to ensure successful operation of the program, using Departmental policies/procedures, on an ongoing basis..
7. Coordinate daily work assignments in order to meet program needs to ensure the continuity of treatment programs for youthful offenders using daily and monthly work schedules, bargaining unit agreements, etc., as required.
8. Evaluate staff performance to provide feedback and advocate cooperative work environment/relationships using OJT, Individual Development Plans (IDP), and probationary reports, in accordance with laws, regulations, departmental policy, etc. on an on-going basis.
9. Train staff through a variety of methods to ensure staff have the required Integrated Behavior Treatment Model (IBTM) knowledge, skills, abilities and tools using mandated and on the job training, in accordance with Departmental policies/procedures, on on-going basis.
10. Recommend progressive disciplinary actions on staff to address performance deficiencies in accordance with personnel management using Departmental policies and Bargaining Unit (BU) 6 Agreements, as needed.
11. Follow BU 6 agreements (e.g., casework scheduling, shift swaps, etc.) to ensure the department is in compliance, using Memorandum of Understanding (MOU), rules and regulations, as required.
12. Assist in the training of youthful offenders in their daily living and treatment to maintain compliance with IBTM guidelines and policies in regards to Division of Juvenile Justice (DJJ) using counseling, motivational interviewing and formal training, as required.
13. Assist in the counseling of youthful offenders by providing treatment skills encouraging positive behavior change, to become productive law-abiding citizens using IBTM Interventions as established by DJJ Mission Statement, on a continuous basis.
14. Assist in the supervision of youthful offenders during all aspects of their daily living to ensure the safety and security of the institution and community, using counseling, Integrated Behavior Treatment Model (IBTM) Interventions and departmental guidelines, etc., on a continuous basis.
15. DMonitor structured programs for youthful offenders to ensure a pro-social environment, (e.g., intramural sports activities, structured activities, treatment groups, etc.) using a recreational schedule, Program Service Day (PSD) Schedule, unit log book, written/verbal communication, visual observation, etc., as required.
16. Communicate expectations with staff regarding observations of youthful offenders’ behavior to maintain safety and security of the institution and community using email, written/verbal communication, unit logbook, Ward Information Network (WIN) database, etc., in accordance with Departmental policies/procedures, on a continuous basis.
17. Promote and encourage family and volunteer participation in special activities by developing programs (e.g., Family Night, “A” Level Events, Victims Week Assembly, etc.,) to reinforce pro-social skills using IBTM principles, email, WIN database, etc., in accordance with Departmental policies/procedures, on a continuous basis.
18. Train staff on the WIN database to ensure compliance with the IBTM guidelines using a computer, written communication, personal knowledge, etc., in accordance with Departmental policies/procedures, as needed.
19. Work cooperatively with the Health and Safety Officer and/or Return to Work Coordinator to prevent and/or reduce injuries, accidents, illnesses to staff and youthful offenders using safety inspections, meetings, staff/youth injury forms, etc. in accordance with Departmental policies/procedures and California Occupational Safety and Health (Cal/OSHA) standards, as required.
20. Recommend to the Treatment Team Supervisor (TTS) on policy or procedural changes to maintain compliance with Departmental policies/procedures using verbal communication, memorandum, email, etc., as needed.
21. Coach staff cohesiveness to ensure effective living unit and facility operations, using training, team meetings and team building activities, etc., in accordance with Departmental policies/procedures, as needed.
22. Maintain cooperative working relationships with other departments within the facility to complete the mission of the Department using written/verbal communication, professionalism, interpersonal skills, diplomacy, etc. in accordance to Departmental policies/procedures, on a daily basis.
23. Interpret Division of Juvenile Justice (DJJ) policies to maintain compliance with Departmental policies/procedures, using coaching, mentoring, Block Training, On-the-Job-Training (OJT), etc., as needed.
24. Review youthful offender Disciplinary Decision Making System (DDMS) for accuracy/timeframes to ensure due process using DDMS documentation and WIN database in accordance with Departmental policies/procedures, as needed.
25. Serve as the chairperson or member of committees to provide experience, expertise, guidance, etc., using Ward Information Network (WIN) database, pamphlets, meeting minutes, and written/verbal communication, etc., under direction of management, as needed.
26. Reinforce educational training and instruction to cadets at the institution during Field Practicum to enhance training, using verbal discussion, modeling, Departmental policies/procedures, as required.
27. Evaluate the performance and behavior of cadets at the institution during Field Practicum, to meet Departmental policies/procedures using interpersonal skills and field performance evaluations, as required.
28. Monitor Integrated Behavior Treatment Model (IBTM) to maintain compliance and fidelity to provide effective treatment interventions, reinforcement, services, etc., to youth offenders using Departmental policies/procedures, on a continuous basis.
29. Assist staff in report writing and setting dispositions for the youthful offenders when completing Disciplinary Decision Making System (DDMS), using WIN database and Microsoft Word, in accordance with Departmental policies/procedures, as needed.
30. Train new staff regarding the living unit operations to reinforce expected behaviors and job standards necessary to perform their duties using living unit procedures, duty statements, post orders, etc., in accordance with Departmental mission, values and policies, as needed.
31. Monitor staff attendance (e.g., vacation, sick leave, Family Medical Leave Act (FMLA), shift swaps, etc.) to ensure compliance with Bargaining Unit (BU) 6 agreements, using daily sign-in sheets, timesheets, etc., in accordance with Departmental policies/procedures, as required.
32. Train staff who have demonstrated poor job performance in order to correct deficiencies using duty statements, In-Service Training, Corrective Action Plan, Employee Assistance Program (EAP), etc., in accordance with Departmental policies/procedures, as needed.
33. Mentor staff who have demonstrated poor job performance in order to correct deficiencies using duty statements, In-Service Training, Corrective Action Plan, Employee Assistance Program (EAP), etc., in accordance with Departmental policies/procedures, as needed.
34. Monitor the youthful offenders that are identified as Ward Disability Program (WDP) to ensure mandated services are provided and documented as required by state law, using WIN database, computer systems, etc., on a continuous basis.
35. Delegate the ordering of office, cleaning and laundry supplies, etc., to Youth Correctional Counselor (YCC) staff through secondary duties to maintain a clean, safe and operational work environment for both staff and youthful offenders, using email, phone, work orders, etc., as required.
36. Coach staff to develop their skills and expertise in the performance of their duties in accordance with IBTM guidelines, Departmental policies/practices, as needed.
37. Monitor Youth Correctional Counselor (YCC) secondary assignments (scheduled casework, treatment groups, etc.) to ensure adequate coverage is available for individual counseling and treatment groups in a living unit using WIN database, Microsoft Outlook, etc., on a monthly basis.
Tasks highlighted in bold text are not currently on the SPB classification specification
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Comprehensive knowledge of principles and techniques of individual and group treatment to assist Youth Correctional Counselors with training and positive development of Youthful Offenders.
K2. Comprehensive knowledge of Integrated Behavior Treatment Model (IBTM) principles to promote pro-social behavior.
K3. Basic knowledge of the procedures in routine maintenance of living units and grounds to ensure cleanliness and adhere to sanitation standards.
K4. Advanced knowledge of principles and techniques of custody, individual and group supervision of youthful offenders to ensure safety and security of the institution.
K5. Comprehensive knowledge of structured recreational activities to promote good sportsmanship and pro-social behavior.
K6. Comprehensive knowledge of the Mission and Guiding Principles of the Department of Corrections and Rehabilitation, Division of Juvenile Justice to provide effective training, treatment and rehabilitative services.
K7. Comprehensive knowledge of training, coaching and mentoring techniques, etc., for staff to ensure fidelity, quality assurance and compliance with IBTM.
K8. Comprehensive knowledge of the principles and techniques of personnel management to meet the Department’s expectations.
K9. Comprehensive knowledge of employee supervision to comply with the Department’s requirements.
K10. Comprehensive knowledge of the departmental and institutional policies to ensure all mandated services and laws are fulfilled.
K11. Comprehensive knowledge of the mental health of youthful offenders in order to provide proper treatment services and maintain a safe and secure environment.
K12. Comprehensive knowledge of diverse racial and cultural characteristics of youthful offenders and its impact in the correctional setting to promote a pro-social environment.
K13. Comprehensive knowledge of a supervisor’s responsibility to promote equal opportunity in hiring.
K14. Comprehensive knowledge of a supervisor’s responsibility to promote employee development and promotion.
K15. Comprehensive knowledge of a supervisor’s responsibility to maintain a work environment which is free of discrimination and harassment.
K16. Comprehensive knowledge of the departmental health and safety program to promote a safe and healthy work environment.
K17. Comprehensive knowledge of the characteristics (e.g., risk level, commitment offense, etc.) of the youthful offender population to ensure that proper treatment is provided for youthful offenders.
K18. Comprehensive knowledge of the provisions and procedures of the Disciplinary Decision Making System (DDMS) and Ward Grievance System (WGS) to ensure due process and youth rights are in compliance.
K19. Basic knowledge of court decisions affecting the rights of youthful offenders in the Department to ensure compliance with court orders.
K20. Basic knowledge of the administration of collective Bargaining Unit 6 agreements and staff grievances to ensure compliance with staff related work issues and conditions.
K21. Basic knowledge of the principles and practices of the Department’s labor-management relations policies to ensure compliance with the Memorandum of Understanding (MOU).
K22. Basic knowledge of the principles and practices of organization administration (e.g., program planning, monitoring, evaluating, and budgeting, etc.) to manage the daily operations of the living unit.
K23. Comprehensive knowledge of investigative and interviewing techniques and procedures to obtain information from staff and youthful offenders.
K24. Comprehensive knowledge of report writing to provide clear and concise information to staff and youthful offenders.
K25. Comprehensive knowledge of Completed Staff Work to ensure assignments are completed accurately and timely.
K26. Comprehensive knowledge of living unit standards, policies and procedures to orientate newly assigned staff.
K27. Comprehensive knowledge of the Mission and Guiding Principles of the Department in order to reinforce the expected behaviors and job standards necessary to perform their duties.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Apply principles and techniques of individual and group supervision of youthful offenders in order to promote training and Integrated Behavior Treatment Model (IBTM) principles.
A2. Recommend progressive discipline to improve staff work performance.
A3. Plan the work of staff to meet daily operations of the unit.
A4. Organize the work of staff to meet daily operations of the unit.
A5. Gain the interest, respect, and cooperation of staff and youthful offenders to ensure effective working relationships.
A6. Understand youthful offenders’ case plans and interpret the Youth Assessment Screening Instrument (YASI) in order to address treatment goals for youthful offenders.
A7. Make recommendations to Youth Correctional Counselors to facilitate professional development.
A8. Maintain custody that is fair and consistent to gain youthful offender compliance.
A9. Plan and direct structured recreational activities to provide a pro-social environment.
A10. Keep accurate records for auditing purposes.
A11. Prepare reports and compose correspondences to ensure effective communication.
A12. Evaluate situations accurately to take an effective course of action.
A13. Think and act quickly in emergencies to restore order in a safe manner.
A14. Provide constructive feedback to enhance work performance.
A15. Promote Equal Employment Opportunity (EEO) within the workplace which is free of discrimination and harassment to meet the department’s EEO objectives.
A16. Establish and maintain positive working relationships in order to develop team unity.
A17. Communicate effectively for successful job performance.
A18. Represent the Department’s position on collective bargaining agreements to meet the Department’s mission.
A19. Interpret and apply collective bargaining agreements in order to meet mandates.
A20. Direct employee grievances to the appropriate supervisor in a timely manner to meet mandates.
A21. Interpret and apply the departmental Health and Safety program to maintain a safe and healthy work environment.
A22. Conduct interviews and inquiries to acquire accurate and detailed information from staff and youthful offenders.
A23. Provide proper treatment to youthful offenders in crisis or in need of mental health services to ensure that mandated services are met.
A24. Identify sub-cultures to reduce violence and promote a continuum of interventions through treatment and rehabilitative services.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Special Personal Characteristics:
PC1. Emotional maturity and stability to remain calm and objective during adverse situations.
PC2. Demonstrate leadership ability to be a positive example to staff.
PC3. Empathetic and objective understanding of the problems of youthful offenders to provide effective treatment.
PC4. Demonstrate professionalism, honesty, and integrity.
PC5. High morale standard.
PC6. Maintain neat personal appearance and hygiene to meet departmental dress code standards.
PC7. High degree of awareness of your surroundings in the correctional setting to maintain a safe environment.
PC8. Continuing satisfactory record as a law-abiding citizen in accordance with departmental standards.
PC9. Work impartially with persons of various racial, ethnic, and cultural differences.
PC10. Sound physical, mental and emotional condition.
PC11. Maintain physical agility including visual acuity and sufficient hearing to meet the demands of the
job.
KSAPCs highlighted in bold text are not currently on the SPB classification specification