Job Analysis

JOB ANALYSIS: SENIOR YOUTH CORRECTIONAL COUNSELOR

BACKGROUND INFORMATION

Date of Study: August 14 – 18, 2017

Collective Bargaining Identification: R06

Job Analysis Conducted By: Jason W. Albrecht, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 22 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated 08/2017.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Supervise and/or monitor Youth Correctional Counselors (YCC) in the daily operations of the living unit to maintain a safe and healthy environment utilizing departmental guidelines, as required.

2.  Confirm casework schedule is developed, posted and distributed to living unit staff to ensure youthful offender counseling services (i.e., individual counseling and treatment groups) are provided, utilizing the Ward Information Network (WIN) database, Microsoft applications, etc., on a monthly basis.

3.  Conduct information sharing with treatment team staff to relay operational/security information utilizing unit logbook, Microsoft Outlook, daily discussions, training, etc., on a continuous basis.

4.  Plan and develop Program Service Day (PSD) Schedule (e.g., daily operations, scheduled casework, youth recreational activities, etc.) for staff to ensure the activities are completed, utilizing Microsoft Word, as required.

5.  Post hall assignments to ensure adequate coverage is available for individual counseling and treatment groups in a living unit utilizing Microsoft Outlook and Adobe, on a monthly basis.

6.  Conduct a review of documents and reports (e.g., PSD Minutes, casework verification form, On-the-Job-Training (OJT), Health and Safety training [safety break], etc.), utilizing a computer, departmental guidelines to maintain fidelity of the program, on a continuous basis.

7.  Coordinate and monitor the daily work assignments of staff through direct supervision utilizing Microsoft Outlook, individual/group meetings, unit log book, etc., to ensure the duties are completed, as required.

 8.  Evaluate the overall job performance of the YCC to acknowledge and encourage high quality performance, utilizing apprenticeship programs, performance evaluations, and training, etc., as needed.

9.  Train staff to develop their skills and expertise in the performance of their duties in accordance with Integrated Behavior Treatment Model (IBTM) guidelines, departmental policies and practices, as needed.

10.  Enforce corrective and disciplinary actions on staff to address performance deficiencies in accordance with personnel management utilizing departmental policies and Bargaining Unit (BU) 6 Agreements, as needed.

11.  Follow collective BU 6 agreements (e.g., casework scheduling, shift swaps, etc.) to ensure the department is in compliance, utilizing Memorandum of Understanding (MOU), rules and regulations, as required.

12.  Assist in the training of youthful offenders in their daily living and treatment to maintain compliance with IBTM guidelines and policies in regards to Division of Juvenile Justice (DJJ) utilizing counseling, motivational interviewing and formal training, as required.

13.  Assist in the counseling of youthful offenders by providing treatment skills encouraging positive behavior change, to become productive law-abiding citizens utilizing IBTM Interventions as established by DJJ Mission Statement, on a continuous basis.

14.  Assist in the supervision of youthful offenders during all aspects of their daily living to ensure the safety and security of the institution and community, utilizing counseling, IBTM Interventions and departmental guidelines, etc., on a continuous basis.

15.  Develop and monitor structured programs for youthful offenders to ensure a pro-social environment, (e.g., intramural sports activities, structured activities, treatment groups, etc.) utilizing a recreational schedule, PSD schedule, Microsoft Word, unit log book, written/verbal communication, visual observation, etc., as required.

16.  Communicate and coordinate with staff regarding observations of youthful offenders’ behavior to maintain safety and security of the institution and community utilizing Microsoft Outlook, written/verbal communication, unit logbook, WIN database, etc., in accordance with departmental guidelines, on a continuous basis.

17.  Promote and encourage family and volunteer participation in special activities by developing programs (e.g., Family Night, “A” Level Events, Victims Week Assembly, etc.,) to reinforce pro-social skills utilizing IBTM principles, Microsoft Outlook, WIN database, etc., in accordance with departmental guidelines and policies, on a continuous basis.

18.  Train staff on the WIN database to ensure compliance with the IBTM guidelines utilizing a computer, written communication, personal knowledge, etc., in accordance with departmental guidelines, as needed.

19.  Work cooperatively with the Health and Safety Officer and/or Return to Work Coordinator to prevent and/or reduce injuries, accidents, illnesses to staff and youthful offenders utilizing safety inspections, meetings, staff/youth injury forms, etc. in accordance with departmental guidelines and California Occupational Safety and Health (Cal/OSHA) standards, as required.

20.  Recommend to the Treatment Team Supervisor (TTS) on policy or procedural changes to maintain compliance with departmental guidelines and policies utilizing verbal communication, memorandum, Microsoft Outlook, etc., as needed.

21.  Develop and support staff cohesiveness to ensure effective living unit and facility operations, utilizing training, team meetings and team building activities, etc., in accordance with departmental guidelines, as needed.

22.  Maintain cooperative working relationships with other departments within the facility to complete the mission of the Department utilizing written/verbal communication, professionalism, interpersonal skills, diplomacy, etc. in accordance to departmental guidelines and policies, on a daily basis.

23.  Interpret and carry out DJJ policies to maintain compliance with departmental guidelines and policies, utilizing coaching, mentoring, Block Training, OJT, etc., as needed.

24.  Review youthful offender Disciplinary Decision Making System (DDMS) for accuracy, meet timeframes, to ensure due process utilizing DDMS documentation and WIN database in accordance with departmental guidelines and policies, as needed.

25.  Serve as the chairperson or member of committees to provide experience, expertise guidance, etc., utilizing WIN database, pamphlets, Microsoft Outlook, meeting minute and written/verbal communication, etc., under direction of management, as needed.

26.  Reinforce educational training and instruction to cadets at the institution during Field Practicum to enhance training, utilizing verbal discussion, modeling, policies and procedures, as required.

27.  Observe and evaluate the performance and behavior of cadets at the institution during Field Practicum, to meet departmental guidelines and policies utilizing interpersonal skills and field performance evaluations, as required.

28.  Monitor IBTM to maintain compliance and fidelity to provide effective treatment interventions, reinforcement, services, etc., to youth offenders utilizing departmental guidelines and policies, on a continuous basis.

29.  Assist staff in report writing and setting dispositions for the youthful offenders when completing DDMS, utilizing WIN database and Microsoft Word, in accordance with departmental guidelines, policies and procedures, as needed.

30.  Train and mentor new staff regarding the living unit operations to reinforce expected behaviors and job standards necessary to perform their duties using living unit procedures, duty statements, post orders, etc., in accordance with departmental mission, values and policies, as needed.

31.  Track and monitor staff attendance (e.g., vacation, sick leave, Family Medical Leave Act (FMLA), shift swaps, etc.) to ensure compliance with BU 6 agreements, utilizing daily sign-in sheets, 998, etc., in accordance with departmental guidelines and policies, as required.

32.  Train staff who have demonstrated poor job performance in order to correct deficiencies utilizing duty statements, In-Service Training, Corrective Action Plan, Employee Assistance Program (EAP), etc., in accordance with departmental policies and procedures, as needed.

33.  Provide, monitor and review the Ward Disability Program (WDP) to ensure youthful offenders who qualify receive the services mandated by state law, utilizing WIN database, Microsoft Excel, Microsoft Outlook, etc., on a continuous basis.

34.  Delegate the ordering of office, cleaning and laundry supplies, etc., to YCC staff through secondary duties to maintain a clean, safe and operational work environment for both staff and youthful offenders, utilizing Microsoft Outlook, phone, work orders, etc., as required.

35.  Coach and mentor staff to develop their skills and expertise in the performance of their duties in accordance with IBTM guidelines, departmental policies and practices, as needed.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of principles and techniques of individual and group treatment to assist Youth Correctional Counselors with training and positive development of Youthful Offenders.

K2.  Comprehensive knowledge of Integrated Behavior Treatment Model (IBTM) principles to promote pro-social behavior.

 K3.  Basic knowledge of the procedures in routine maintenance of living units and grounds to ensure cleanliness and adhere to sanitation standards.

K4.  Advanced knowledge of principles and techniques of custody, individual and group supervision of youthful offenders, to ensure safety and security of the institution.

K5.  Comprehensive knowledge of structured recreational activities to promote good sportsmanship and pro-social behavior.

K6.  Comprehensive knowledge of the Mission and Guiding Principles of the Department of Corrections and Rehabilitation, Division of Juvenile Justice to provide effective training, treatment and rehabilitative services.

K7.  Comprehensive knowledge of training, coaching and mentoring techniques, etc., for staff to ensure fidelity, quality assurance and compliance with IBTM.

 K8.  Comprehensive knowledge of the principles and techniques of personnel management to meet the Department’s expectations.

 K9.  Comprehensive knowledge of employee supervision to comply with the Department’s requirements.

K10.  Comprehensive knowledge of the departmental and institutional policies to ensure all mandated services and laws are fulfilled.

 K11.  Comprehensive knowledge of the mental health of youthful offenders in order to provide proper treatment services and maintain a safe and secure environment.

 K12.  Comprehensive knowledge of diverse racial and cultural characteristics of youthful offenders and its impact in the correctional setting to promote a pro-social environment.

 K13.  Comprehensive knowledge of a supervisor’s responsibility to promote equal opportunity in hiring.

 K14.  Comprehensive knowledge of a supervisor’s responsibility to promote employee development and promotion.

K15.  Comprehensive knowledge of a supervisor’s responsibility to maintain a work environment which is free of discrimination and harassment.

 K16.  Comprehensive knowledge of the departmental health and safety program to promote a safe and healthy work environment.

K17.  Comprehensive knowledge of the characteristics (e.g., risk level, commitment offense, etc.) of the youthful offender population to ensure that proper treatment is provided for youthful offenders.

K18.  Comprehensive knowledge of the provisions and procedures of the Disciplinary Decision Making System (DDMS) and Ward Grievance System (WGS) to ensure due process and youth rights are in compliance. K19.  Basic knowledge of court decisions affecting the rights of youthful offenders in the Department to ensure compliance with court orders.

K20.  Basic knowledge of the administration of collective Bargaining Unit 6 agreements and staff grievances to ensure compliance with staff related work issues and conditions.

K21.  Basic knowledge of the principles and practices of the Department’s labor-management relations policies to ensure compliance with the Memorandum of Understanding (MOU).

K22.  Basic knowledge of the principles and practices of organization administration (e.g., program planning, monitoring, evaluating, and budgeting, etc.) to manage the daily operations of the living unit.

K23.  Comprehensive knowledge of investigative and interviewing techniques and procedures to obtain information from staff and youthful offenders.

 K24.  Comprehensive knowledge of report writing to provide clear and concise information to staff and youthful offenders.

K25.  Comprehensive knowledge of Completed Staff Work to ensure assignments are completed accurately and timely.

K26.  Comprehensive knowledge of court testimony to represent the Department in a professional manner.

K27.  Comprehensive knowledge of living unit standards, policies and procedures to orientate newly assigned staff.

K28.  Comprehensive knowledge of the Mission and Guiding Principles of the Department in order to reinforce the expected behaviors and job standards necessary to perform their duties.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Apply principles and techniques of individual and group supervision of youthful offenders in order to promote training and IBTM principles.

 A2.  Train, evaluate, and provide progressive discipline to staff to improve work performance.

A3.  Supervise, plan, organize, and direct the work of staff to meet daily operations of the unit.

A4.  Gain the interest, respect, and cooperation of staff and youthful offenders to ensure effective working relationships.

A5.  Understand youthful offenders’ case plans and interpret the Youth Assessment Screening Instrument (YASI) in order to address treatment goals for youthful offenders.

A6.  Make recommendations to Youth Correctional Counselors to facilitate professional development.

A7.  Maintain custody that is fair, firm and consistent to gain youthful offender compliance.

A8.  Plan and direct structured recreational activities to provide a pro-social environment.

A9.  Keep accurate records for auditing purposes.

A10.  Prepare reports and compose correspondence to ensure effective communication.

 A11.  Analyze situations accurately to take an effective course of action.

A12.  Think and act quickly in emergencies to restore order in a safe manner.

A13.  Provide constructive feedback to enhance work performance.

A14.  Promote equal opportunity to maintain a work environment that is free of discrimination and harassment.

A15.  Establish and maintain positive working relationships in order to develop team unity.

A16.  Communicate effectively for successful job performance.

A17.  Represent the Department’s position on collective bargaining agreements to ensure compliance with Memorandum of Understanding (MOU).

A18.  Interpret and apply collective bargaining agreements in order to meet mandates.

A19.  Direct employee grievances to the appropriate supervisor in a timely manner to meet mandates.

A20.  Interpret and apply the departmental Health and Safety program to maintain a safe and healthy work environment.

A21.  Conduct interviews and inquiries to acquire accurate and detailed information from staff and youthful offenders.

A22.  Provide proper treatment to youthful offenders in crisis or in need of mental health services to ensure that mandated services are met.

A23.  Identify sub-cultures to reduce violence and promote a continuum of interventions through treatment and rehabilitative services.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Emotional maturity and stability to work under adverse conditions while maintaining a level of professionalism.

PC2.  Demonstrate leadership ability to be a positive example to staff.

PC3.  Empathetic and objective understanding of the problems of youthful offenders in custody to provide them with effective treatment.

PC4.  Demonstrate honesty, tact, integrity and patience in dealing with youthful offenders, subordinates, peers and the public, etc.

PC5.  High morale standard.

PC6.  Maintain neat personal appearance and hygiene to meet departmental dress code standards.

PC7.  High degree of awareness of your surroundings in the correctional setting to maintain a safe environment.

PC8.  Continuing satisfactory record as a law-abiding citizen in accordance with departmental standards.

PC9.  Work impartially with persons of various racial, ethnic, and cultural differences.

PC10.  Sound physical, mental and emotional condition.

PC11.  Maintain physical agility including visual acuity and sufficient hearing to meet the demands of the job.

KSAPCs highlighted in bold text are not currently on the SPB classification specification