Job Analysis

JOB ANALYSIS: SPECIAL AGENT-IN-CHARGE

BACKGROUND INFORMATION

Date of Study: March 18, 2019 – March 22, 2019

Collective Bargaining Identification: E99

Job Analysis Conducted By: David Tonel, Selection Analyst, Office of Workforce Planning, Department of Corrections and Rehabilitation

Number of Incumbents: There are 6 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated March 1, 2020

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1. Conduct complex and sensitive criminal and/or administrative investigative activities to gather facts/evidence, utilizing investigative techniques/methods, in compliance with current policy/law.

2. Supervise complex and sensitive criminal and/or administrative investigative activities to gather facts/evidence, utilizing training and experience, in compliance with current policy/law.

3. Manage complex and sensitive criminal and/or administrative investigative activities to gather facts/evidence, utilizing training and experience, in compliance with current policy/law.

4. Supervise staff investigating allegations of administrative and criminal misconduct involving inmates/youthful offenders, parolees, department personnel, and civilians to gather facts/evidence, utilizing training and experience, in compliance with current policy/law.

5. Supervise the planning of law enforcement actions involving criminal suspects to determine if a violation of law exists, utilizing training and experience, in compliance with current policy/law.

6. Supervise the coordination of law enforcement actions involving criminal suspects to determine if a violation of law exists, utilizing training and experience, in compliance with current policy/law.

7. Participate in law enforcement actions involving criminal suspects to determine if a violation of law exists, utilizing investigative techniques/methods, in compliance with current policy/law.

8. Supervise undercover operations to determine if a violation of law exists, utilizing investigative techniques/methods, in compliance with current policy/law.

9. Supervise covert surveillance (e.g., stationary, mobile, aerial, etc.), to gather facts/evidence, utilizing investigative techniques/methods, in compliance with current policy/law.

10. Supervise the interrogation/interviewing of individuals to gather facts/evidence, utilizing training and experience, in compliance with current policy/law.

11. Confer with prosecutors in preparing cases for court, utilizing effective communication skills, as required by Departmental policy.

12. Supervise the service of search warrants to seize evidence of criminal activity, utilizing resources/tactics (e.g., personnel, weapons, allied agencies, etc.), in compliance with current policy/law.

13. Appear in criminal/administrative hearings as a witness to provide testimony, utilizing effective verbal communication, as required.

14. Advise law enforcement agencies of significant activities within their jurisdiction to ensure public safety, utilizing effective communication (e.g., verbal, written, in-person, etc.), as needed.

15. Consult with law enforcement agencies to promote collaboration, utilizing effective communication (e.g., verbal, written, in-person, etc.), as needed.

16. Supervise the arrests of suspects to enforce laws, utilizing resources/tactics (e.g., personnel, weapons, allied agencies, etc.), in compliance with current policy/law.

17. Supervise the gathering of intelligence data to further criminal/administrative investigations, utilizing training and experience, in compliance with current policy/law.

18. Provide training and technical assistance in the latest law enforcement and investigative techniques to department staff and/or law enforcement agencies, to promote consistency, utilizing effective communication (e.g., written, verbal, practical application, etc.), as mandated by Departmental policy/law.

19. Serve in special assignments to support the Department’s mission, utilizing skills obtained from training and experience, as directed.

20. Make public presentations to support the Department’s mission, utilizing skills obtained from training and experience, as directed.

21. Participate and successfully complete personal training requirements to maintain compliance with Departmental standards, utilizing available training resources (e.g., computer, on-the-job, etc.), as required.

22. Review staff reports to ensure accuracy, timeliness and thoroughness, utilizing training and experience, as required.

23. Supervise protection details involving department staff to maintain safety and security, utilizing training and experience, as directed.

24. Use reasonable force to overcome resistance, utilizing resources/tactics (e.g., personnel, weapons, etc.), as required by Departmental policy.

25. Adapt to unforeseen circumstances by responding to crimes in progress, to maintain safety/security, utilizing resources/tactics (e.g., personnel, weapons, etc.), as required by Departmental policy.

26. Supervise staff working in high crime areas during all hours to provide law enforcement services, utilizing training and experience, as needed.

27. Deploy as a secondary responder to areas or situations of a dangerous or catastrophic nature, utilizing resources/tactics (e.g., personnel, weapons, allied agencies, etc.), as directed.

28. Perform other related duties to support the Department’s mission, utilizing skills obtained from training and experience, as directed.

29. Meet and confer with the Office of the Attorney General and other Control Agencies in preparing cases for court, utilizing effective communication skills, as required by Departmental policy.

30. Assist other law enforcement agencies to conduct complex investigations, utilizing skills obtained from training and experience, as needed.

31. Plan investigations in the Department’s designated regional offices or headquarters to gather facts/evidence per training and experience, in compliance with current policy/law.

32. Organize investigations in the Department’s designated regional offices or headquarters to gather facts/evidence per training and experience, in compliance with current policy/law.

33. Direct investigations in the Department’s designated regional offices or headquarters to gather facts/evidence per training and experience, in compliance with current policy/law.

34. Manage budgets (e.g., overtime, procurement, etc.), to ensure Departmental compliance, utilizing computer based programs, as directed.

35. Manage equipment (e.g., vehicles, safety, office, etc.), to ensure Departmental compliance, utilizing computer based programs, as directed.

36. Supervise staff work schedules (e.g., leave, overtime, etc.), to ensure Departmental compliance, utilizing computer based programs, as required.

37. Supervise staff work performance, to ensure Departmental compliance, utilizing critical observation skills and effective verbal/written communication, on a daily basis.

38. Complete staff performance appraisals to ensure Departmental compliance, utilizing critical observation skills and effective verbal/written communication, as mandated.

39. Conduct case reviews to ensure specifications are met, utilizing computer based programs, as required.

40. Respond to critical incidents to ensure Departmental compliance, utilizing critical observation skills and effective verbal/written communication, as required.

41. Make appropriate stakeholder notifications during critical incidents to ensure Departmental compliance and promote public safety, utilizing effective verbal/written communication, as mandated.

42. Approve operation plans to ensure Departmental compliance and promote public and officer safety, utilizing critical observation skills and effective verbal/written communication skills, as required.

43. Assign criminal/administrative investigations to ensure workload is completed, utilizing verbal/written communication, as required.

44. Ensure staff successfully completes personal training requirements to maintain compliance with Departmental standards, utilizing available training resources (e.g., computer, reports, training coordinator, etc.), as required.

45. Supervise the application of force to overcome resistance, utilizing training and experience, as required by Departmental policy.

46. Manage a large and complex area of responsibility to complete thorough and timely investigations using a minimum of two subordinate supervisors, on a daily basis.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1. Comprehensive knowledge of CDCR’s mission, activities, laws, rules, and regulations to ensure Departmental compliance.

K2. Comprehensive knowledge of provisions of Penal Code, Evidence Code, and Code of Civil Procedures to ensure compliance with law.

K3. Advanced knowledge of investigative operational plans to ensure officer and public safety.

K4. Comprehensive knowledge of gang management to ensure Departmental compliance.

K5. Comprehensive knowledge of criminal and administrative investigation techniques and procedures to ensure compliance with policy/law.

K6. Comprehensive knowledge of interrogation, interview, information and intelligence gathering processes and procedures to train and mentor staff in the performance of their duties.

K7. Comprehensive knowledge of principles, procedures, and recent trends in corrections and parole administration to train and mentor staff in the performance of their duties.

K8. Comprehensive knowledge of illegal drugs, controlled substances, paraphernalia, packaging, trafficking, and addiction to ensure successful investigations.

K9. Advanced knowledge of laws of arrest to ensure compliance with law/policy and protect the Department from liability.

K10. Comprehensive knowledge of Constitutional Rights including proper tactics and use of force in effecting arrests of suspects to ensure compliance with law/policy and protect the Department from liability.

K11. Comprehensive knowledge of search and seizure and the service of legal process, techniques for collecting, securing and preserving evidence, and the rules of evidence, and court procedure to further criminal investigations.

K12. Comprehensive knowledge of tactical operations to ensure officer/public safety.

K13. Comprehensive knowledge of officer safety to minimize risk.

K14. Basic knowledge of training techniques and methods used in creating, modifying, and delivering training to further the development of staff.

K15. Comprehensive knowledge of principles and techniques of personnel management and supervision to provide direction to staff.

K16. Comprehensive knowledge of a supervisor’s role in Equal Employment Opportunity and the prevention of discrimination and harassment in the workplace to ensure compliance with law/policy and protect the Department from liability.

K17. Basic knowledge of advanced peace officer training techniques and methods to further the development of staff.

K18. Basic knowledge of applicable collective bargaining memorandum of understanding and related issues to ensure Departmental compliance.

K19. Basic knowledge of disciplinary guidelines and personnel rules to ensure Departmental compliance.

K20. Comprehensive knowledge of provisions of the Department Operations Manual and Title 15 to ensure compliance with law/policy.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1. Collect, process, and secure evidence to facilitate the criminal/administrative prosecution process.

A2. Develop techniques, methods, and skills and apply applicable laws required to conduct criminal and administrative investigations.

A3. Establish and maintain cooperative relationships, and promote collaborative participation with law enforcement, government agencies, and others to further the Department’s public safety mission.

A4. Prepare and present well organized, accurate, timely, clear, and thorough written reports and presentations to facilitate the criminal/administrative prosecution process.

A5. Maintain written and electronic files to retain investigative facts/evidence.

A6. Communicate effectively for successful job performance.

A7. Represent the department to promote collaborative participation with other agencies.

A8. Analyze situations accurately and take effective action to ensure public safety and the enforcement of laws.

A9. Exercise good judgement to enhance public safety and limit the Department’s liability.

A10. Demonstrate good work habits to model desired behaviors.

A11. Remain observant for prolonged periods of time to complete investigative functions.

A12. Recall an incident, and retain the memory of names, faces, and places to accurately document investigative efforts and testify in court proceedings.

A13. Have and maintain sufficient strength, dexterity, and good physical agility, including endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employee or offender.

A14. To judge an emergency situation and maintain mental and emotional stability to promote officer/public safety.

A15. Determine the appropriate use of force, and carry out that use of force to effectively gain compliance.

A16. To not be psychologically manipulated by offenders to prevent critical incidents and promote officer/public safety.

A17. Operate a motor vehicle safely and effectively to prevent accidents and limit Department liability.

A18. Maintain a satisfactory record as a law-abiding citizen to prevent discredit to the Department.

A19. Maintain and ensure confidentiality of Department information to protect the integrity of ongoing investigations.

A20. Effectively organize, prioritize, and handle changing priorities to meet the needs of the unit.

A21. Prepare and present well-organized, accurate court testimony to facilitate the criminal/administrative prosecution process.

A22. Gather, analyze, and evaluate facts and evidence to further investigative processes.

A23. Successfully use, maintain, and qualify with approved firearms and required safety equipment to promote officer/public safety and minimize departmental liability.

A24. Use current technology to complete work assignments.

A25. Utilize a variety of weaponry and communication technology to complete investigations (e.g., arrests, warrant service, etc.).

A26. Remain functional with exposure to fumes/gases/various chemicals (e.g., pepper spray, tear gas, etc.) to accomplish Departmental missions.

A27. Lift and carry up to 100 pounds to accomplish various job tasks.

A28. Have vision acuity of 20/60 or better in each eye without correction and corrected vision of 20/20 in each eye and to distinguish colors to accomplish various job tasks.

A29. Have hearing of all thresholds between 500 to 6000 Hz, no greater than 25dB in both ears to accomplish various job tasks.

A30. Continuously maneuver all parts of the body in every direction (e.g., bending, standing, twisting, etc.) for long periods of time to accomplish various job tasks.

A31. To wear protective clothing (e.g., bullet/stab proof vests, etc.) and breathing apparatus to participate in field operations.

A32. Plan, direct, and conduct the more difficult and complex criminal and administrative investigations to facilitate the criminal/administrative prosecution process.

A33. Plan for and allocate resources to achieve the Department’s goals and objectives.

A34. Effectively supervise the work of a group of Special Agents, in addition to other peace officer, and non-peace officer classifications, and other law enforcement personnel to promote consistency and officer/public safety.

A35. Initiate and review personnel matters to effectively supervise staff.

A36. Effectively contribute to establishing equal opportunity in hiring and employee development to limit the Department’s liability and further diversity in the workplace.

A37. Plan, organize and direct investigative programs and personnel to accomplish the Department’s objectives.

A38. Effectively direct and supervise the activities of subordinate supervisory staff to ensure the quality of investigative work.

A39. Develop and maintain administrative and operational quality control measures to ensure compliance with Departmental policy and procedure.

A40. Manage sworn peace officers and non-sworn personnel to carrying out the functions of the Department.

A41. Implement, develop, and evaluate training programs or projects to improve overall staff efficiency.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1. Willingness to travel throughout the State to complete assignments.

PC2. Willingness to work unusual/extended hours to complete assignments.

PC3. Willingness to interact with criminal offenders during work assignments.

PC4. Willingness to be flexible in changing work assignments.

PC5. Willingness to accept dangerous assignments.

PC6. Willingness to learn and adapt to new policies.

PC7. Maintain personal stability and integrity.

KSAPCs highlighted in bold text are not currently on the SPB classification specification