Job Analysis

JOB ANALYSIS: SUPERVISING PSYCHIATRIC SOCIAL WORKER II, CORRECTIONAL FACILITY

Date of Study: April 19, 2016 – April 21, 2016

BACKGROUND INFORMATION

Collective Bargaining Identification: S19

Job Analysis Conducted By: Salvador Jose, Selection Analyst, Office of Workforce Planning

Number of Incumbents: There is one incumbent in this classification per the State Controller’s Office Filled/Vacant Position Report dated May 3, 2016.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Plan and organize the psychiatric social work duties and assignments of the Parole Outpatient Clinic (POC) program to provide quality mental health services for parolees’ integration into the community utilizing various resources (e.g., California Code of Regulations Title 15 [CCR Title 15], Departmental Operations Manual [DOM], Division of Adult Parole Operations [DAPO] policies, Diagnostic and Statistical Manual [DSM], etc.) as directed by the Chief Psychiatrist.

2.  Recruit, screen, interview, and hire clinical social workers for POC offices to fill vacancies or newly-established positions, using Division of Adult Parole Operations hiring procedures, candidate information, certification lists, interviewing skills, and appropriate California Department of Corrections and Rehabilitation new-hire forms, etc., as necessary.

3.  Maintain program standards and monitoring criteria to ensure incorporation of evidence based principles and trends utilizing various resources (e.g., best practices, court decisions, laws, rules, regulations and departmental policies/procedures), as needed.

4.  Work with departmental administrators to improve policies and procedures relating to mental health and casework management utilizing various resources (e.g. committees, work groups, subject matter experts, etc.), as directed.

5.  Coordinate field staff responses to inquiries from Headquarters to provide accurate information through the appropriate chain of command utilizing various resources (e.g., meetings, reports, documents, equipment, aids, etc.), as required.

6.  Manage Supervising Psychiatric Social Worker I staff to ensure compliance with program policies utilizing various resources (e.g., CCR Title 15, DOM, P&CSD policies, mandated POC policies, DSM, etc.), on a daily basis.

7.  Monitor the workplace to ensure compliance with the department’s Equal Employment Opportunity (EEO) policy and promote a work environment free of discrimination, harassment, retaliation and unprofessional conduct pursuant to state and federal laws as required.

8.  Supervise psychiatric social worker staff to ensure the timely completion of IPE (Initial Psychiatric Evaluations), patient treatment plans, and IDTT (Interdisciplinary Treatment Team) meetings utilizing POC policies and procedures on an on-going basis.

9.  Conduct meetings for psychiatric social worker staff to ensure standardized implementation of POC policies utilizing various resources (e.g., training, continuing education, facilitation skills, etc.) on an ongoing basis.

10.  Implement progressive disciplinary procedures to remediate substandard employee performance/behavior utilizing statistical data (e.g., attendance records, automated tracking system, Daily Activity Report, etc.) on an ongoing basis.

11.  Assign cases to psychiatric social worker staff to provide treatment services to parolees utilizing various resources (e.g., CCR Title 15, Departmental policies, procedures and protocols, legislative mandates, etc.), as needed.

12.  Provide direct clinical services to ensure adequate case coverage or to provide expertise for high profile cases using knowledge, experience, and supervisory skills as needed or as directed by the appropriate authority.

13.  Provide clinical guidance (e.g., case consultation, differential diagnosis) and training for psychiatric social workers to improve quality of care and treatment of parolees utilizing various resources (e.g., professional code of ethics, community standards, DAPO policies, DSM, etc.) on an on-going basis.

14.  Coordinate the progressive discipline process to improve employee performance or address issues of substandard performance by utilizing various methods and resources (e.g., Memorandum of Understanding (MOU), On the Job Training (OJT), California Human Resources (CalHR) regulations, POC policies and procedures), as needed.

15.  Supervise training of license-eligible psychiatric social workers to ensure they meet all the training hours and the professional standards needed for licensure utilizing various resources (e.g., Board of Behavioral Science requirements, Assembly Bill 1975, Health and Safety code, CCR Title 15, DOM, etc.), as required.

16.  Supervise the collection of data related to POC population to assist with any authorized research utilizing various resources (e.g., research protocols, automated system data, etc.), as needed.

17.  Represent DAPO at conferences, forums and community meetings to produce community awareness, understanding of social work practices, and gain stakeholder support for the parole mission utilizing communication skills, interpersonal skills, knowledge of policies and procedures etc., as needed.

18.  Assist in the development of social work procedures as a member of the regional and statewide management team, to ensure standardization of POC programs statewide utilizing various resources (e.g., CCR Title 15, DOM, P&CSD policies, ethical professional practices, etc.), as necessary.

19.  Develop positive working relations with community agencies/community based organizations to identify community resources and access to Federal, State, and private entitlement programs (e.g., SSI – Social Security Insurance, housing, medical benefits, employment, education, etc.) utilizing various resources (e.g., presentations/conferences, meetings, open houses, etc.), as needed.

20.  Address community groups about the POC program to facilitate positive public relations, educate the community regarding the services provided to parolees utilizing knowledge of the programs and public speaking skills, as required.

21.  Establish and maintain cooperative working relations with institution programs and community resources to deliver appropriate services to the parolees utilizing various resources (e.g., case management, case notes, multi-disciplinary resources, treatment plans, etc.), as required.

22.  Act as a liaison with institutions, departments, law enforcement agencies, community providers and the public to ensure compliance with court mandates, laws, rules and regulations (e.g., Department Operations Manual (DOM), CCR Title 15, departmental memoranda, etc.) using communications skills, classification/correctional knowledge and experience, and analytical skills, as required.

23.  Oversee the screening of parolee applicants into special programs to ensure comprehensive treatment and appropriate placement/delivery of services utilizing various resources (e.g. mental health referrals and staffing, appropriate screening instruments and tools, departmental policy and procedure, etc.), as determined by management.

24.  Oversee the psychiatric social worker case assignment to ensure the appropriate delivery of psychosocial services utilizing clinical staff skills, parolees’ needs/issues, available staff resources, POC policies and procedures, etc., as required by the program.

25.  Inform stakeholders of available programs to provide education and general information regarding community treatment programs, mental health services, and client backgrounds utilizing various resources (e.g., tours, pamphlets, presentations, facts sheets, interviews, etc.), as required.

26.  Prepare written and electronic correspondence/reports related to POC programs, employee recruitment, and administrative duties to facilitate clinical and administrative functions utilizing various resources (e.g., computer software, e-mail, etc.) on a daily basis.

27.  Prepare reports to communicate casework and programming status/issues, personnel concerns, corrective action plans, health and safety concerns, budgetary status, etc. utilizing various resources (e.g., audit instruments, communication from staff, departmental standards, site specific expectations, proof of practice documentation, etc.), as needed.

28.  Supervises the conduct of parolees committed to the CDCR to ensure safety and security of staff, and the public utilizing correctional awareness of the surroundings in accordance with Title 15, laws, regulations, and DAPO policy and procedures, as required.

29.  Inspects facilities to prevent injury by parolees to themselves, others, or property by ensuring compliance with mandated safety regulations, correctional awareness of the surroundings in accordance with Title 15, laws, regulations, and DAPO policy and procedures, as required.

30.  Maintains security of working areas and work materials in all facilities by ensuring compliance with mandated safety regulations, identifying and confiscating contraband, and inspecting all areas in accordance with Title 15, laws, regulations, and DAPO policy and procedures, as required.

31.  Inspect POC offices for contraband (e.g., weapons or illegal drugs) to ensure compliance with mandated safety regulations in accordance with Title 15, laws, regulations, and DAPO policy and procedures, as required.

32.  Travel (including overnight) to various statewide locations to supervise and establish positive lines of communication, implement policies and procedures, and conduct or attend training etc. using state or privately-owned vehicle, airlines, etc., as necessary.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of principles, procedures, techniques, trends, and literature of social work, in reference to casework to maintain a high standard of professional practice in the Parole Outpatient Clinic (POC).

K2.  Comprehensive knowledge of employment conditions and opportunities in California and facilities available for instruction, training and placement of parolees for successful integration into the community.

K3.  Comprehensive knowledge of current Diagnostic and Statistical Manual (DSM) diagnoses and psychopathology to best administer and supervise the care of the parolee population.

K4.  Basic knowledge of research methods applied to social work to implement evidence based treatment programs, identify resources and provide staff training.

K5.  Comprehensive knowledge of the social, economic, psychological, and behavioral changes necessary to reintegrate the parolee into the community.

K6.  Basic knowledge of the principles of program development and implementation to assist with the administration of the POC program.

K7.  Basic knowledge of the principles and techniques of personnel management, organization, administration and employee supervision and training to effectively provide guidance, direction and leadership to assigned staff.

K8.  Basic knowledge of the principles and practices of organization administration including program planning, monitoring, evaluating and budgeting to effectively manage treatment programs.

K9.  Basic knowledge of a variety of interventions to address personnel challenges (e.g., hostile employee, sexual harassment, family problems) in the workplace to implement appropriate management response.

K10.  Basic knowledge of supervision, planning, organizing, directing and monitoring the work of others to ensure the effectiveness of program operations by meeting deadlines, time constraints and adjusting to changes and assignments.

K11.  Comprehensive knowledge of characteristics and social aspects of mental and emotional disturbances and mental deficiency to provide effective therapeutic interventions to reduce reoffending and victimization.

K12.  Basic knowledge of the organizations, facilities, and services of public and private welfare and employment agencies available to parolees for successful integration into the community.

K13.  Basic knowledge of the trends in rehabilitation, re-entry, risk/needs assessment tool and case planning supported by evidence based practices to assist parolees’ successful integration into the community.

K14.  Basic knowledge of purposes, scope, and operation of POC with particular reference to community programs for parolees to maintain a safe environment for the delivery of treatment services.

K15.  Basic knowledge of a supervisor’s responsibility for promoting equal opportunity in hiring, employee development/promotion, and maintaining a work environment free of discrimination and harassment.

K16.  Basic knowledge of the supervisor’s role in meeting the department’s Equal Employment Opportunity (EEO) objectives to promote a diverse and non-hostile working environment.

Ability to:

A1.  Provide professional training to new and continuing employees to ensure clinical social workers maintain current standards of practice and skill levels.

A2.  Review case plans and assessments to provide recommendations to staff to ensure public safety and establish strategies for the successful rehabilitation and reintegration of parolees.

A3.  Supervise others, evaluate their work, and give in-service training to promote staff development.

A4.  Establish and maintain working relationships with those contacted during the course of daily work activities to facilitate the delivery of services.

A5.  Apply the principles, techniques and trends in the development of a treatment program to successfully reintegrate parolees into the community.

A6.  Provide field work training to clinical social workers to assist in meeting their education and practicum requirements.

A7.  Analyze situations accurately to determine and implement an effective course of action.

A8.  Communicate effectively (e.g., verbal, written and electronic) with individuals and/or groups to provide information, instruction/direction and maintain effective working relationships.

A9.  Contribute to the department’s EEO objectives to comply with federal and state guidelines.

A10.  Travel to various locations within assigned region and statewide to effectively supervise clinical social workers and participate in management team meetings.

A11.  Facilitate meetings to provide direction, encourage staff participation, resolve disputes, and disseminate information.

A12.  Interpret, explain, and implement applicable rules and regulations to ensure POC compliance and effective program implementation.

A13.  Act independently to complete workload in a timely and effective manner.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Personal Characteristics:

PC1.  Demonstrate an objective and empathetic understanding of the problems of parolees to effectively rehabilitate.

PC2.  Willingness to work with the forensic population to provide mental health treatment and rehabilitative services to effectively reintegrate parolees into the community.

PC3.  Demonstrate tact when interacting with parolees and others to promote a respectful environment.

PC4.  Demonstrate emotional stability, maturity and integrity when interacting with parolees and others to maintain a healthy and productive work environment.

PC5.  Demonstrate patience when interacting with parolees and others to promote a calm environment.

PC6.  Demonstrate sound physical, mental and emotional health to perform assigned duties with the awareness of the forensic environment.

PC7.  Demonstrate keenness of observation to monitor the tone of the program.

PC8.  Work with staff to implement changes within the treatment programs.

Physical Characteristics:

PC1.  Demonstrate sufficient strength, endurance and physical agility necessary to meet the demands of the job.

PC2.  Apply fair, firm and consistent approach to parolees and staff to maintain accountability and promote a safe and secure work/living environment.