Date of Study: August 30th, 2022 – September 1st, 2022
BACKGROUND INFORMATION
Collective Bargaining Identification: S12
Job Analysis Conducted By: Melanie Zuk, Examination and Selection Analyst, Talent Acquisition and Career Services, Department of Corrections and Rehabilitation
Number of Incumbents: There are 1 budgeted positions and 1 incumbent in this classification per the State Controller’s Office Filled/Vacant Position Report dated July 29, 2022.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Plans the social work duties and assignments of the associated Mental Health and/or Behavioral Health Services program to provide quality mental health and/or targeted case management services for inmates and/or parolees utilizing California Code of Regulations Title 15 [CCR Title 15], Departmental Operations Manual [DOM], Diagnostic and Statistical Manual [DSM], etc. under the direction of the Chief Psychologist, Chief Psychiatrist or Chief Program Administrator.
2. Organizes the social work duties and assignments of the associated Mental Health and/or Behavioral Health Services program to provide quality mental health and/or targeted case management services for inmates and/or parolees utilizing California Code of Regulations Title 15 [CCR Title 15], Departmental Operations Manual [DOM], Diagnostic and Statistical Manual [DSM], etc. under the direction of the Chief Psychologist, Chief Psychiatrist or Chief Program Administrator.
3. Directs Supervising Psychiatric Social Worker I (SPSWI) oversight of the associated Mental Health and/or Behavioral Health Services program to provide quality mental health and/or targeted case management services for inmates and/or parolees into the community utilizing CCR Title 15, DOM, DSM, etc. under the direction of the Chief Psychologist, Chief Psychiatrist or Chief Program Administrator.
4. Maintains program standards and monitoring criteria to ensure incorporation of evidence based principles and promising practices utilizing Departmental Vision/Mission/Value/Goals Statements, departmental policies/procedure, etc. on an ongoing basis.
5. Works with departmental administrators to improve policies and procedures relating to inmate and/or parolee mental health and case management services utilizing committees, work groups, subject matter experts, etc. as needed.
6. Coordinates field staff response to inquiries from Headquarters to provide accurate information through the appropriate chain of command utilizing meetings, e-mail, and reports, etc. as needed.
7. Provides direct/indirect supervision to social worker staff to ensure compliance with program policies utilizing CCR Title, DOM, Departmental policies, etc. on an ongoing basis.
8. Directs SPSWI to ensure Social Worker completion of assigned duties utilizing Departmental policies and procedures on an on-going basis.
9. Conducts meetings with SPSWI staff to ensure standardized implementation of Departmental policies utilizing facilitation skills, PowerPoint, Microsoft Teams, etc. on an ongoing basis.
10. Assigns areas of responsibility to SPSWI staff for the oversight of Social Workers providing quality mental health and/or targeted case management services for inmates and/or parolees utilizing population data, staffing, and facility location, etc. on an ongoing basis.
11. Provides clinical guidance case consultation, differential diagnosis and ensure training for staff to improve quality of care and treatment of inmate and/or parolees utilizing DSM, in-service training, quality review, etc. on an ongoing basis.
12. Oversees the development and improvement of staff performance and provide training and corrective action utilizing On the Job Training (OTJ), Supervisory Handbook, Memorandum of Understanding (MOU), etc. on an ongoing basis.
13. Directs appropriate clinical supervision of license-eligible social workers to ensure they meet all the training hours and the professional standards required for licensure utilizing Board of Behavioral Science requirements, SPSWI oversight, Departmental policy and procedure, etc. as needed.
14. Directs the collection of data related to associated Mental Health and/or Behavioral Health Services for authorized research projects utilizing databases, Microsoft Office Suite (Word and Excel), and staff etc. as needed.
15. Participates as a representative for the Department in conferences, forums and community meetings to produce community awareness, understanding of social work practices, and gain stakeholder support for the inmate and/or parole mission utilizing communication/interpersonal skills, knowledge of policies and procedures, etc. as needed.
16. Provides information on the social work program to other departmental personnel, other agencies, and the public utilizing effective communication skills, departmental policies, ethical professional practices, etc. as needed.
17. Establishes cooperative working relationships with departmental and community based programs to identify resources and develop processes for inmate and/or parolee service referrals utilizing presentations, conferences, meetings, etc. on an ongoing basis.
18. Maintains cooperative working relationships with departmental and community based programs to identify resources and develop processes for inmate and/or parolee service referrals utilizing presentations, conferences, meetings, etc. on an ongoing basis.
19. Facilitate positive public relations to educate the community groups about the Mental Health and/or Behavioral Health Services program to inmates and/or parolees utilizing effective communication skills, knowledge of the audience, program related data, etc. as needed.
20. Establishes cooperative working relations and liaison with Institution, Parole, State Hospital, and County Mental Health programs to share patient specific clinical information for continuity of care utilizing case conferencing calls, clinical notes, treatment staff, etc. on an ongoing basis.
21. Maintains cooperative working relations and liaison with Institution, Parole, State Hospital, and County Mental Health programs to share patient specific clinical information for continuity of care utilizing case conferencing calls, clinical notes, treatment staff, etc. on an ongoing basis.
22. Informs stakeholders of available inmate and/or parole programs to provide education and general information regarding Mental Health and/or Behavioral Health Services and demographics utilizing program descriptions, data, effective communication skills, etc. as needed.
23. Prepares written and electronic correspondence/reports related to Mental Health and/ or Behavioral Health Services and statistics, position vacancies, employee recruitment, utilizing computer software, e-mail, program data etc. on an ongoing basis.
24. Prepares reports to communicate casework and programming status/issues, personnel concerns, corrective action plans, health and safety concerns, budgetary status, etc. utilizing audit instruments, proof of practice documentation, communication from staff, etc. on an ongoing basis.
25. Ensures staff supervises the conduct of inmates and/or parolees receiving Mental Health and/or Behavioral Health Services within Institution, Parole, State Hospital to promote the safety and security of staff, inmates and /or parolees, and the public utilizing correctional awareness of the surroundings in accordance with Title 15, DOM, and Departmental policy and procedures.
26. Ensures staff inspects work areas to prevent injury by inmates and/or parolees to themselves, others, or property by ensuring compliance with mandated safety regulations, correctional awareness of the surroundings in accordance with Title 15, DOM, and Departmental policy and procedures.
27. Ensures staff maintains security of working areas and work materials in all work locations by ensuring compliance with mandated safety and confidentiality regulations, identifying and informing Institutional, Parole, and State Hospital staff of inmate and/or parolee contraband, and inspecting all areas in accordance with Title 15, DOM, and Departmental policy and procedures.
28. Ensures staff inspects work areas for contraband (e.g., weapons or illegal drugs) to ensure compliance with mandated safety regulations in accordance with Title 15, DOM, and Departmental policy and procedures. Monitors the workplace to ensure compliance with Equal Employment Opportunity (EEO) policy and promote a work environment free of discrimination pursuant to state and federal laws as required.
29. Requests recruitment, screen, interview, and recommend the hiring of selected candidates to fill existing vacancies or newly-established positions utilizing parole personnel liaison and Examination and Certification Online System (ECOS), in accordance with Departmental policies and procedures as required.
30. Requests recruitment, screen, interview, and recommend the hiring of selected candidates to fill existing vacancies or newly-established positions utilizing parole personnel liaison and Examination and Certification Online System (ECOS), in accordance with Departmental policies and procedures as required.
31. Provides direct clinical services to inmates and /or parolees to ensure adequate case coverage or to provide expertise for complex cases using knowledge, expertise, and clinical experience, etc. as needed.
32. Travels (including overnight) to various regional and statewide locations to conduct interviews, provide onsite supervision, promote positive communication, standardize services, implement policies and procedures, attend training, etc. using state or privately-owned vehicle, airlines, etc. as necessary.
Conduct complex, comprehensive and timely criminal and administrative investigations to Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Advanced knowledge of principles, procedures, techniques, trends, and literature, in reference to casework to maintain a high standard of professional practice.
K2. Comprehensive knowledge of public and private agencies and services in California available as resources for parolees to assist with successful re-integration into the community.
K3. Advanced knowledge of current Diagnostic and Statistical Manual (DSM) diagnoses and psychopathology, specifically those disturbances found in and associated with an inmate and/or parolee population to best administer and supervise the care of this population.
K4. Comprehensive knowledge of research methods applied to social work to implement evidence based treatment programs, identify resources and provide staff training.
K5. Comprehensive knowledge of the social, economic, psychological, and behavioral changes necessary to reintegrate the parolee into the community.
K6. Comprehensive knowledge of the principles of program development and implementation to assist with the administration of the Behavioral Health Reintegration (BHR) Program.
K7. Comprehensive knowledge of the principles and techniques of personnel management, organization, administration and employee supervision and training to effectively provide audience, direction and leadership to assigned staff.
K8. Comprehensive knowledge of the principles and practices of organization administration including program planning, monitoring, evaluating and budgeting to effectively manage treatment programs.
K9. Comprehensive knowledge of a variety of interventions to address personnel challenges (e.g., hostile employee, sexual harassment, family problems) in the workplace to implement appropriate management response.
K10. Comprehensive knowledge of supervising, planning, organizing, directing and monitoring the work of others to ensure the effectiveness of program operations by meeting deadlines, time constraints and adjusting to chances and assignments.
K11. Comprehensive knowledge of characteristics and social aspects of mental and emotional disturbances and mental deficiency to provide effective therapeutic interventions to reduce recidivism and increase successful community integration
K12. Comprehensive knowledge of the organizations, facilities, and services of public and private welfare and employment agencies available to parolees for successful integration into the community.
K13. Comprehensive knowledge of the trends in rehabilitation, re-entry, risk/needs assessment tool and case planning supported by evidence based practices to assist in parolees’ successful integration into the community.
K14. Comprehensive knowledge of purposes, scope, and operation of State, County, and private mental health treatment delivery systems and social services.
K15. Comprehensive knowledge of a supervisor1s responsibility for promoting equal opportunity in hiring, employee development/promotion, and maintaining a work environment free of discrimination and harassment.
K16. Comprehensive knowledge of a supervisor’s role in meeting both Equal Employment Opportunities (EEO) and Employee Assistance Program (EAP) objectives to promote a diverse and non-hostile working environment.
K17. Basic knowledge of trauma informed care to promote positive outcomes of therapeutic treatment.
K18. Comprehensive knowledge of clinical case management treatment model to ensure individualized treatment planning occurs.
K19. Basic knowledge of Microsoft Teams to facilitate remote client engagement, staff meetings and trainings.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Provide professional training to new and continuing employees to ensure Clinical Social Workers and Supervising Social Worker I maintain current standards of practice and skill levels.
A2. Review case plans and assessments to provide recommendations to staff to ensure public safety and establish strategies for the successful rehabilitation and reintegration of parolees.
A3. Supervise others, evaluate their work, and give in-service trainings to promote staff development.
A4. Establish working relationships with those contacted during the course of daily work activities to facilitate the delivery of services.
A5. Maintain working relationships with those contacted during the course of daily work activities to facilitate the delivery of services.
A6. Apply the principles, techniques and trends in the development of a treatment program to successfully reintegrate parolees in the community.
A7. Give field work training to social work students to assist in meeting their education and practicum internship requirements.
A8. Analyze situations accurately to determine and implement an effective course of action.
A9. Communicate effectively (e.g., verbal, written and electronic) with individuals and/or groups to provide information, instruction/direction and maintain effective working relationships.
A10. Address the mental and physical well-being of staff to contribute department’s EEO and EAP objectives in compliance with federal and state guidelines.
A11. Travel to various locations within assigned region and statewide to effectively supervise PSWs and participate in management team meetings.
A12. Facilitate meetings to provide direction, encourage staff participation, resolve office difficulties, and disseminate information.
A13. Interpret, explain, and implement applicable rules and regulations to ensure compliance and effective program implementation.
A14. Act independently to complete workload in a timely and effective manner.
A15. Facilitate remote client engagement, staff meetings and trainings utilizing Microsoft Teams.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PC1. Demonstrate an objective and empathetic understanding of the problems of parolees to effectively rehabilitate.
PC2. Willingness to work in a State correctional facility, State Hospital, and/or Parole offices.
PC3. Demonstrate tact when interacting with parolees and others to promote a respectful environment.
PC4. Demonstrate emotional stability, maturity and integrity when interacting with parolees and others to maintain a healthy and productive work environment.
PC5. Demonstrate patience when interacting with inmate, parolees and others to promote a calm environment.
PC6. Demonstrate sound physical, mental and emotional health to perform assigned duties.
PC7. Demonstrate alertness in performing assigned duties.
PC8. Demonstrate keenness of observation to monitor the tone of the program.
PC9. Demonstrate ability to plan, direct, integrate, and evaluate the work of others, and give in-service training.
PC10. Demonstrate sufficient strength, endurance and physical agility necessary to meet the demands of the job.
KSAPCs highlighted in bold text are not currently on the SPB classification specification