BACKGROUND INFORMATION
Date of Study: October 2021
Collective Bargaining Identification: M06
Job Analysis Conducted By: Kisha Gunter, Examination Analyst, Office of Workforce Planning, Department of Corrections and Rehabilitation
Number of Incumbents: There are 231 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated August 31, 2021.
EDITED TASK LISTING
NOTE: Each position within this classification may perform some or all of these tasks.
Task Statements:
1. Monitor staff in conducting security audits (e.g., escape prevention plan, key/tool control, inmate count, etc.) to identify security deficiencies, using security audit tools and Corrective Action Plans (CAP) per departmental policies and procedures, as required.
2. Oversee staff in implementing corrective measures to maintain the safety and security of the institution/public, using security audit tools, visual/physical inspections, and CAP, per departmental policies and procedures, as required.
3. Oversee staff responsible for receiving, screening, and releasing inmates (e.g., new commitments, Parolees, Parole violators, etc.) to provide appropriate housing, maintain the safety and security of the institution, prevent early releases, etc., using authorized records/documents (e.g., Abstract of Judgement, Fingerprint Cards, etc.), and electronic files, per California Penal Code (PC), Court Mandates (i.e., Clark, Coleman, Plata, Armstrong, Safekeeper Agreement, etc.), and departmental policies and procedures, as required.
4. Oversee staff in maintaining a safe and secure environment to prevent potential disruptive situations, using site observation/audits, correctional awareness, and review of information (e.g., correspondence, inmate interviews/ behavior, intelligence gathering, etc.), per departmental policies and procedures, as needed.
5. Oversee staff in the control, photo identification, and movement of all inmates (e.g., ducats/passes, yard releases, escorts, etc.), staff, visitors, vendors, volunteers, and equipment/property, through inner and outer perimeter gates/doorways to reduce the introduction of contraband, prevent escape, and staff/inmate accountability through supervision, inspection, and search, per departmental policies and procedures, as required.
6. Ensure staff accountability is maintained to preserve the safety and security of the institution, using the most recent Staff Accountability Plan through training, review of the plan, and drills, per departmental policies and procedures, as required.
7. Oversee staff responsible for testing and the use of emergency alarm systems to preserve the safety and security of the institution, using Personal Alarm Device (PAD), off-hook alarm, etc., per departmental and local procedures, as required.
8. Make determinations on difficult custodial and administrative problems (e.g., program status, overcrowding, staffing, etc.), to maintain staffing levels, safety and security, per departmental policies and procedures, as required.
9. Oversee the training of staff on inmate counts to maintain safety and security, prevent escapes, etc., using Strategic Offender Management System (SOMS) and manual counts (e.g., positive, emergency, standing, etc.), as outlined in departmental policies and procedures.
10. Ensure staff are conducting accurate inmate counts, (e.g., verify living breathing flesh, standing count, etc.,) to maintain safety and security, prevent escapes, etc., using SOMS and manual counts (e.g., positive, emergency, informal counts, etc.), as outlined in departmental policies and procedures.
11. Oversee custody staff in the operation of the inmate visiting program to maintain the safety and security of the institution, reduce introduction of contraband, and facilitate a safe visiting experience, prevent escapes, etc., using search methods (e.g., video surveillance, metal detectors, etc.), per departmental policies and procedures, as required.
12. Assign staff who investigate reported infractions of rules, regulations and irregular or suspicious occurrences (e.g., Rules Violations Report [RVR], confidential reports, grievances, etc.), to determine or recommend an appropriate action, using departmental policies and procedures, as required.
13. Oversee staff who investigate reported infractions of rules, regulations and irregular or suspicious occurrences (e.g., Rules Violations Report [RVR], confidential reports, grievances, etc.), to determine or recommend an appropriate action, using departmental policies and procedures, as required.
14. Tour at periodic and irregular intervals all areas of responsibility to ensure standards and court mandates, (e.g., overall cleanliness, inventories, searches, etc.), using departmental policies and procedures, as required.
15. Inspect at periodic and irregular intervals all areas of responsibility to ensure standards and court mandates, (e.g., overall cleanliness, inventories, searches, etc.), using departmental policies and procedures, as required.
16. Participate in meetings, committees, and teams (e.g., Unit Classification Committee [UCC], Lethal Electrified Fence Review Committee, Institution Executive Review Committee, etc.), to enhance and ensure the overall safety, security and efficiency of the institution, etc., using departmental policies and procedures, as required or directed.
17. Assign staff who investigate complaints and inmate disputes (e.g., staff complaints, Warden Correspondences, Grievances, etc.), to determine or recommend an appropriate action, using departmental policies and procedures, as required.
18. Oversee staff who investigate complaints and inmate disputes (e.g., staff complaints, Warden Correspondences, Grievances, etc.), to determine or recommend an appropriate action, using departmental policies and procedures, as required.
19. Oversee staff responsible for the inspection of incoming and outgoing vehicles, materials, and supplies, to reduce the introduction of contraband, prevent escape, and staff/inmate accountability through supervision, inspection, and search, per departmental policies and procedures, as required.
20. Oversee staff who supervise inmates during all inmate activities and modified programs due to emergencies, inclement weather conditions, institutional needs (e.g., training mandates, tuberculosis testing, quarantines, etc.) to maintain safety and security, using departmental policies and procedures, as required.
21. Oversee staff who directs custodial functions (e.g., feeding, searches, movement, etc.), during all inmate activities and modified programs due to emergencies, inclement weather conditions, institutional needs (e.g., training mandates, tuberculosis testing, quarantines, etc.) to maintain safety and security, using departmental policies and procedures, as required.
22. Serve as Administrative-Officer-of-the-Day (AOD) to maintain operational need during non-business hours, using departmental policies and procedures, as required.
23. Ensure retention of records (e.g., threat assessments, supervisory files and Program Status Report [PSR], etc.), in the event of audits, litigation, etc., using binders, manuals and retention schedules, per departmental policies and procedures, as required.
24. Prepare written documents (e.g., inquiries/investigations, grievance, correspondence, etc.), for staff/management, public, Public Officials, Inmate Family Counsel, etc., to provide information or establish a new directive, using departmental policies and procedures, as required.
25. Oversee custody staff in the inmate drug testing process (random/reasonable suspicion/mandatory) to ensure a safe, secure and drug free environment, using departmental policies and procedures, as required.
26. Oversee the planning of a progressive program for the custody, discipline, classification, treatment, employment, and recreation of inmates to produce positive programing, rehabilitation, and access to care, etc., using departmental policies and procedures, as required.
27. Interpret the policies of the Department and of the facility to maintain the safety and security of the institution in compliance with departmental policies and procedures, as required.
28. Oversee the policies of the Department and of the facility to maintain the safety and security of the institution in compliance with departmental policies and procedures, as required.
29. Serve as Chairperson of the Unit Classification Committee, review case factors, pre-board and pre-release reports using Strategic Offender Management System (SOMS)/ Electronic Records Management System (ERMS), and all other documents prepared by counseling staff for the placement of inmates in the appropriate housing, job assignment, and custody level, per department policies and procedures, as required.
30. Refer inmates to Institution Classification Committee (ICC), Classification Staff Representative (CSR), Departmental Review Board (DRB), etc., for a higher determination of appropriate housing and program needs, using departmental policies and procedures, as required.
31. Participate as a member of the Institution Classification Committee (ICC) to provide input to the Chairperson pertaining to cases requiring a determination of appropriate housing and program needs, using departmental policies and procedures, as required.
32. Review and monitor the inmate disciplinary process to certify due process and regulatory requirements are met by approving Rules Violations Report (RVR) and reviewing logs in Strategic Offender Management System (SOMS), per departmental policies and procedures, as required.
33. Provide training to Hearing Officers (HO)/Senior Hearing Officers (SHO) on the inmate disciplinary process to certify due process and regulatory requirements are met for Rules Violations Report (RVR) in Strategic Offender Management System (SOMS), using departmental policies and procedures, as required.
34. Establish confident and cooperative working relationships with all departmental and contract employees, volunteers, Federal/State/County and private agencies, etc., to meet the department’s goals and objectives; promote communication/participation; enhance morale and productivity; and educate and establish cooperation, using effective communication skills, professional knowledge, etc., on an ongoing basis.
35. Promote confident and cooperative working relationships with all departmental and contract employees, volunteers, Federal/State/County and private agencies, etc., to meet the department’s goals and objectives; promote communication/participation; enhance morale and productivity; and educate and establish cooperation, using effective communication skills, professional knowledge, etc., on an ongoing basis.
36. Maintain confident and cooperative working relationships with all departmental and contract employees, volunteers, Federal/State/County and private agencies, etc., to meet the department’s goals and objectives; promote communication/participation; enhance morale and productivity; and educate and establish cooperation, using effective communication skills, professional knowledge, etc., on an ongoing basis.
37. Supervise and evaluate the work of subordinates by providing training/expectations, evaluating performance, and issuance of corrective action/progressive discipline, per departmental policies and procedures, as needed.
38. Oversee staff in the compliance/enforcement of the Injury Illness Prevention Plan (IIPP) policies and procedures and the storage, use and maintenance of hazardous material (e.g., decontamination, identification, Safety Data Sheets [SDS], etc.) to maintain a safe work environment and contain/control and protect all individuals from exposure, etc., per departmental policies and procedures, as required.
39. Participate in special assignments (e.g., conduct high level/sensitive investigations, compliance review audits, test development, etc.) as a representative of the department/institution to provide expertise on subject matters by using personal/professional knowledge and experience pursuant to Penal Code (PC) and departmental policies and procedures, as required.
40. Oversee staff (i.e., custody or designated employees) conducting inquiries regarding allegations of staff misconduct/complaints, security, Security Threat Groups (STG) I/II related issues, etc., to determine/establish objective facts related to allegations, using interviews, reports, physical evidence (i.e., photographs, video) etc., as directed.
41. Initiate the employee corrective action/discipline process (e.g., Employee Counseling Record [ECR], Letter of Instruction [LOI], adverse action, etc.) to improve employee performance or address issues of substandard performance, using Memorandum of Understanding (MOU), State Personnel Board (SPB) laws and rules, Peace Officers’ Bill of Rights, Departmental policies and procedures, etc., as needed.
42. Oversee custody staff in the investigation of institution-related crimes (e.g., murder, distribution of controlled substance, Prison Rape Elimination Act (PREA), etc.), to maintain the safety and security of the institution using Penal Code (PC) and departmental policies and procedures, as required.
43. Oversee and coordinate the endorsement/movement of inmates (e.g. Reception Center, County Jail, institutions, etc.) throughout the department to efficiently relocate inmates, using the department’s transportation system, per departmental policies and procedures, as needed.
44. Supervise staff in the preparation of inmate transfer schedules and routings for the most economical and effective transfer of inmates between locations, using approved methods to maintain the safety and security of staff, inmates, public and prevent escape, per departmental policies and procedures, as required.
45. Coordinate with transportation staff regarding the transport of high risk inmates by reviewing circumstances, case factors, Confidential Department Operation Manual (DOM), etc. to determine appropriate staffing levels, medical guarding, prevent escape, etc., per departmental policies and procedures, as required.
46. Coordinate the work of a major statewide investigative program for conducting criminal and administrative investigations to maintain the integrity of the Department of Corrections and Rehabilitations (CDCR) using Penal Code (PC), departmental policies and procedures, etc., as required.
47. Direct the work of a major statewide investigative program to conduct criminal and administrative investigations to maintain the integrity of Department of Corrections and Rehabilitations (CDCR) using Penal Code (PC), departmental policies and procedures, etc., as required.
48. Review the work of a major statewide investigative program to conduct criminal and administrative investigations, safeguarding the integrity of Department of Corrections and Rehabilitations (CDCR) using Penal Code (PC), departmental policies and procedures, etc., as required.
49. Oversee the work of staff in the investigation of applicants for both peace officer and non-peace officer positions to evaluate suitability of candidates by collecting and reviewing information, conducting interviews, etc., per departmental policies and procedures, provisions of laws, and codes, as required.
50. Review grievance responses (e.g., interviews, review of physical evidence, etc.) for the hiring authority’s approval, using established laws and departmental policies and procedures, as required.
51. Interview individuals and institution liaisons to prepare recommended dispositions regarding staff/inmate grievances, in compliance with laws, rules, and regulations, using departmental policies and procedures, as required.
52. Serve as the subject matter expert in the development and formulation of policies and procedures for major statewide programs, using Assembly Bills (AB), Penal Code (PC), court mandates, etc., as required.
53. Manage the timely execution of major statewide programs to enhance and update rehabilitation programs, department policies and procedures using knowledge of applicable laws and policies (e.g., proposition 57, AB109, etc.), under the direction of the Secretary.
54. Evaluate program effectiveness to maintain safety and security, using laws, court mandates, and departmental policies and procedures, as needed.
55. Conduct periodic onsite reviews of all facilities and parole regions for compliance with laws, rules, regulations, using knowledge and experience, in the interpretation of departmental policies and procedures, as needed.
56. Assist the Division head in planning and organizing programs to maintain continuity of daily operations, using departmental policies and procedures, as required.
57. Act as Chief (e.g., Grievances, Classification Services Unit [CSU], Population Management Unit [PMU], etc.), in their absence to meet mandatory deadlines, using knowledge and expertise per departmental policies and procedures, as required.
58. Conduct studies of departmental/institutional issues (e.g., staff/fiscal resources, equipment, physical plant modifications, security concerns, etc.), to evaluate the feasibility of developing and implementing a mission/program change using a project task force, laws, rules, regulations and departmental policies and procedures, as needed.
59. Conduct administrative review of Administrative Segregation Unit (ASU) placement notices to ensure due process rights are maintained using the Department Operations Manual, Title 15, and policies and procedures, as needed.
60. Perform first level manager review of incident reports (e.g., use of force, drug offenses, unusual occurrences, etc.), submitted to ensure compliance with departmental policies, using the Penal Code, Department Operations Manual and Title 15, as needed.
61. Coordinate facility investigations with Investigative Services Unit, to maintain the safety and security of the staff, inmates and facility, using verbal/written communication, as required.
62. Ensure compliance with court mandates (e.g., Americans with Disabilities Act, etc.), to provide equal access and avoid litigation, using the Department Operations Manual, and Title 15, on an ongoing basis.
63. Provide oversight of the healthcare access system to ensure inmate population receives medical care, using departmental policies and procedures, on a continuous basis.
Tasks highlighted in bold text are not currently on the SPB classification specification
EDITED KSAPC LISTING
NOTE: Each position within this classification may perform some or all of these KSAPCs.
Knowledge of:
K1. Basic knowledge of the principles and practices of correctional administration and criminology, to effectively evaluate existing processes and/or develop policies and procedures as needed for program effectiveness.
K2. Comprehensive knowledge of criminal behavior and methods of discipline, and the attitudes, problems, and behavior of persons under restraint to effectively manage the daily security operations.
K3. Comprehensive knowledge of supervisory techniques and methods of maintaining discipline, both of staff personnel and inmates to effectively manage daily security operations.
K4. Advanced knowledge of principles, methods, and level of custodial care/treatment and discipline of inmates to effectively manage the daily security operations.
K5. Basic knowledge of the literature in the fields of correctional administration and criminology (e.g., Black Hand, Soledad Brothers, The Art of War, etc.) to understand the criminal mind.
K6. Comprehensive knowledge of the laws, rules and regulations pertaining to criminal activities, of various Federal, State, and local law enforcement agencies, courts, Inspector/Attorney General, District Attorney, and functions of the California Department of Correction and Rehabilitation (CDCR) and term setting authorities to effectively manage the daily operation within a correctional facility.
K7. Comprehensive knowledge of state laws pertaining to criminal activities and rules and regulations governing CDCR to effectively manage the daily operation within a correctional facility.
K8. Comprehensive knowledge of firearms as it applies to its proper operation and handling to ensure staff/public safety.
K9. Comprehensive knowledge of job requirements and the work performed by inmates of a correctional facility to provide a systematic process for the safe and secure management of inmates, escape prevention/apprehension and disturbance control, etc.
K10. Basic knowledge of health and safety standards and laws mandating an environment free of bio-hazards, infectious disease exposure, etc., to effectively contain/control and protect all individuals from exposure, etc.
K11. Comprehensive knowledge of personnel management principles and practices as it relates to employee training, development and evaluation to ensure compliance with laws, rules, regulations, and policies and it applies to the CDCR.
K12. Comprehensive knowledge of the principles of effective verbal and written communication and group dynamics to accurately and effectively communicate job related information and conflict resolution, etc.
K13. Comprehensive tactical operational knowledge and situational awareness to handle emergency situations.
K14. Basic knowledge of a supervisor’s responsibility under the Ralph C. Dills Act to ensure a discrimination-free work environment.
K15. Basic knowledge of a manager’s role in this program and the process available to meet EEO objectives to ensure a discrimination-free work environment.
K16. Basic knowledge of the Department’s Equal Employment Opportunity (EEO) Program objectives and processes available to ensure a discrimination-free work environment.
K17. Basic knowledge of computer software (e.g., Microsoft Word, Excel, Outlook, etc.), to perform the daily duties of the job.
K18. Comprehensive knowledge of the rules and regulations of the CDCR to effectively manage the daily operation within a correctional facility.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Ability to:
A1. Interpret and apply laws, rules, regulations, policies and procedures (e.g., EEO, ADA, “Use of Force” Disability Placement Program [DPP], Developmental Disability Program [DDP], etc.) to maintain safety, security and compliance.
A2. Plan, assign and direct the work of staff to achieve the department/institution’s vision, values, mission, goals, etc.
A3. Plan, organize and prioritize the custodial operation to effectively manage the daily operations and to comply with mandated policies and timeframes.
A4. Provide direction, counseling and training to staff to ensure a productive work force, and create and maintain a safe work environment, etc.
A5. Enforce rules and regulations with firmness, tact, and impartiality to maintain a productive work environment.
A6. Promote socially acceptable attitudes and behavior to maintain a productive work environment.
A7. Develop programs to meet the operational goals for the safe custody, discipline, and welfare of inmates in the custody of the CDCR.
A8. Interpret and apply provisions of law and rules to achieve the departments/institution’s mission.
A9. Understand inmate case factors and interpret them to others, to take appropriate action (e.g., housing, program placement, custody level, etc.).
A10. Coordinate the custodial functions for programs providing health, welfare and rehabilitative services to inmates (e.g., religious services, special activities, etc.) to ensure safety and security.
A11. Establish, promote and maintain confident and cooperative relationships (e.g., departmental employees, contract employees, volunteers, the public, and other State/local agencies, etc.) to promote collaborative participation, enhance morale and productivity, etc.
A12. Communicate effectively to provide information and/or direction/orders to staff, management, inmates, stakeholders, and the public.
A13. Understand and respond to verbal/written instructions to develop the necessary skills and knowledge to perform the daily duties.
A14. Prepare and maintain clear, concise and objective reports to provide information and/or accurately document incidents, use of force, grievance responses, etc.
A15. Analyze situations accurately to adopt an effective course of action, prevent operational disruptions, resolve complex issues and complete assignments in the allotted timeframes.
A16. Gain the respect and cooperation of staff and inmates/parolees, to promote and maintain a professional working environment.
A17. Respond quickly to emergency situations and take appropriate action to return to normal operation.
A18. Support the Department’s Equal Employment Opportunity (EEO) objectives (e.g., sexual harassment prevention, discrimination prevention, etc.) to ensure a harassment free work place environment and create and maintain a fair and equitable work environment.
A19. Provide leadership to promote and maintain the organizational vision, values, mission, goals and objectives and to maintain safety of others and the security of the institution, etc.
A20. Identify/recognize institutional issues and operational resources available to maximize operational efficiency and provide support for various programs within a correctional setting.
A21. Maintain confidentiality to ensure the integrity of sensitive/confidential information.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Physical Characteristics:
PC1. Sympathetic and objective understanding of the problems of persons under restraint.
PC2. Demonstrate leadership ability.
PC3. Tact, emotional stability, and maturity.
PC4. Demonstrate integrity and ethical behavior.
PC5. Satisfactory record as a law-abiding citizen.
PC6. Good personal and social adjustment for correctional work.
PC7. Exhibit courage.
PC8. Alertness.
PC9. Compliance with Departmental uniform and grooming standards.
PC10. Neat personal appearance.
KSAPCs highlighted in bold text are not currently on the SPB classification specification
Personal Characteristics:
PHC1. Hearing not less than 15/15 acuity sufficient to perform the essential functions of the job.
PHC2. Vision at 20/60 uncorrected, 20/20 corrected in each eye and distinguish colors in compliance with POST.
PHC3. Have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees or inmates.
PHC4. Sound physical condition.
PHC5. Manipulate and operate firearms, chemical agents, cell phones, hand-held radios, flashlights, computer equipment, mechanical restraints, etc.
KSAPCs highlighted in bold text are not currently on the SPB classification specification