Department of Corrections and Rehabilitation - Operations Manual

Chapter 1 – General Administration

Article 12 – Telephone, Facsimiles, and Cellular Type Telephones

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12070.13 Personal Use of Telephone

  • When economically feasible for the local telephone company, pay telephones shall be made available for use by State employees and other persons who may need to make a personal call from CDCRCalifornia Department of Corrections and Rehabilitation facilities.

  • Personal long distance calls

    • Personal long distance calls shall not be made from State issued telephones (with or without telephone credit card issued by CDCRCalifornia Department of Corrections and Rehabilitation) unless:

      • An employee’s supervisor has authorized the call.

      • Arrangements have been made for the call to be either:

      • Billed to the caller’s home telephone.

      • Placed collect.

  • Personal local calls

    • Personal local calls shall be made:

      • During breaks or lunch periods.

      • Never on State issued cellular, portable, and/or mobile telephones, except in emergencies outlined below.

  • Emergency phone calls

    • Emergency phone calls shall be made when no other alternatives are available. If the emergency is of a personal nature, the employee shall reimburse the State. If the emergency is not personal and the employee uses their own telephone, the employees can be reimbursed using a travel claim.