Department of Corrections and Rehabilitation - Operations Manual

Chapter 1 – General Administration

Article 12 – Telephone, Facsimiles, and Cellular Type Telephones

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12070.16 Transfer of Calls

  • If a party is calling from an outside number, the call may be transferred. Before transferring a call, the calling party should be informed of the number to which the call is being transferred in the event of disconnection.