Department of Corrections and Rehabilitation - Operations Manual

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Chapter 1 – General Administration

Article 15 – Information Practices

Revised July 16, 1996

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13030.26.4 Staff Answering Questions during Record Inspection

Revised April 11, 2014

  • An employee supervising the inspection of a record may answer questions about nonexempt information contained in or related to the records or refer the requester to the person who examined and approved the record for inspection.

  • Employees shall not engage in debates, justification, or discussions regarding departmental actions. Employees shall make genuine, reasonable efforts, when requested, to assist the requester in understanding nonexempt information being inspected. This could include, but is not limited to, reading a document (if the requester is illiterate), and explaining abbreviations and acronyms used by CDCRCalifornia Department of Corrections and Rehabilitation.