Department of Corrections and Rehabilitation - Operations Manual

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Chapter 1 – General Administration

Article 39 – Office of the Ombudsman

Revised August 25, 2014

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16020.1 Office of the Ombudsman

  • The Chief, Office of the Ombudsman (OOTOOffice of the Ombudsman) reports to the Undersecretary for Operations. The Office of the Ombudsman assists the Secretary and executive staff in identifying and resolving issues at the institutions relating to staff, inmates, inmate families, legislative bodies, special interest groups, and community-based organizations. This office also provides management advice and consultation on issues affecting the full range of departmental programs.

16020.2 Revisions

  • The Chief, Office of the Ombudsman or designee shall be responsible for ensuring that the content of this Article is kept current and accurate.

16020.3 References

  • CCRCalifornia Code of Regulations 15 (3).