Chapter 3 – Personnel, Training, and Employee Relations

31170.6.3.2.3 RTLU Responsibilities

• Provide functional oversight and training to Institutional Personnel Officers (IPOInstitutional Personnel Officer) and regional/local testing office staff in examining procedures which include:

  • Identifying annual examination needs; developing and distributing examination bulletins; establishing application review standards; administration of written tests, qualification appraisal interview panels and multiple panels (when appropriate); scoring of evaluations of E&EEducation and Experience; development of eligible lists; securing confidential test materials; and ensuring the integrity of examinations administered.

• The RTLU also performs the following functions:

  • Develops guidelines and procedures to enhance the ability of the regional/local testing offices to perform their functions efficiently and in compliance with established standards which govern the State’s civil service selection process.

  • Participate in internal audits of regional/local testing offices to:

    • Identify a facility’s compliance with the State’s civil service merit system and areas where additional training is required

    • Provide guidance in the correction of identified problems.

  • Address SPBState Personnel Board (see CalHR) concerns on all appeals from applicants/competitors participating in regional/local testing office examinations. RTLU shall review, analyze, and recommend either support or denial of appellant claims on the part of the regional/local testing offices.

  • Process withholds of eligibles from employment lists when examination problems are identified, such as falsification of application, clerical error which erroneously resulted in granting a passing score when in fact the competitor failed the written test; or dismissal from State service which was overlooked during application review or which occurred after completion of the examination.

  • Serve as a resource to IPOs and regional/local testing office staff on any delegated testing related issues.

  • Provide test guidelines, questions, written test books, E&EEducation and Experience criteria, etc., upon request from regional/local testing offices to administer their delegated examinations and meet hiring needs.

  • Develop necessary test materials with the aid of subject-matter expert consultants when materials are not available for use by regional/local testing offices.

  • Evaluate critical statewide program needs and assist in the development of recommendations for resolution and implementation.

  • Assist in the staffing process within regional/local testing offices when requested by IPOInstitutional Personnel Officer.

  • Participates in the transition of the delegated testing program responsibility and examination history files from P&CDPlanning and Construction Division (see FPCM)’s NPAU to the local testing offices.