Chapter 3 – Personnel, Training, and Employee Relations

32010.5 Goals and Objectives

• The goal of departmental training is to ensure a well-trained, quality workforce.

• The objectives are to:

  • Use best practices to provide training for departmental personnel that shall enable them to function at their optimum performance level.

  • Work with primary stakeholders to meet all legal and legislative training mandates in a timely and comprehensive manner.

  • Provide and maintain quality control through coordination and standardization of basic training programs.

  • Monitor and evaluate all training programs to ensure:

    • Quality of presentation.

    • Applicability to the work place. 

    • Allotted class time is sufficient for presentation. 

    • Improvement of performance and increased productivity. 

    • Impact on safety awareness. 

    • Overall impact on organization. 

  • Respond to the changing needs of the department by coordinating and conferring with primary stakeholders on new training programs, and modifying existing programs to meet these needs. 

  • Improve training practices and procedures through internal management control systems.