Department of Corrections and Rehabilitation - Operations Manual

Chapter 3 – Personnel, Training, and Employee Relations

Article 24 — Employee Assistance Program and Peer Support Program

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33050.4.6 Peer Support Team Members

  • Employee volunteers who serve as PST members serve at-will, therefore the member can resign or the PST Administrator can remove a member, for cause, from the PST without notice. Peer support services may occur on or off-duty. PST members do not maintain paid on-call status, therefore; PST members are not eligible for on-call or call-back compensation when providing PST services. Overtime is only authorized upon approval from their Hiring Authority.

    • PST members shall:

      • Sign and adhere to the Peer Support confidentiality participation agreement and adhere to all policy and procedures.

      • Provide confidential peer support services to the affected employee(s) at the request of either the individual employee, the referral by the employee’s supervisor, the Hiring Authority, or the PST Leaders.

      • Attend and successfully complete training as required in DOMDepartment Operations Manual section 31040.4.12.

      • In accordance with DOMDepartment Operations Manual section 31040.4, and without negating their assigned classification, make themselves available to provide peer support services when approached by employees for peer support.

      • Attend meetings as requested by the PST Administrator, PST Leader, or Statewide PSP Coordinator.

      • Assist in the facilitation of training requested by the PST Administrator or PST Leaders.

      • Adhere to the OEW PSP Manual.

      • Be willing to manage time effectively for minimal impact on primary classification duties.

      • Maintain satisfactory performance evaluations.

      • Notify the PST Leaders of potential conflict of interest/ or roles when providing peer support to individuals who they work with, directly or indirectly supervise, or have a personal relationship with.

      • Record incidents into the PSP SharePoint site as soon as feasible but not to exceed three calendar days after the call out occurred.