Department of Corrections and Rehabilitation - Operations Manual

Chapter 5 – Adult Custody and Security Operations

Article 43 – Inmate Property

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54030.9.3 Religious Personal Property Vendor Criteria

  • Vendors submitting requests for Department approval as vendors of religious property shall meet the following minimum requirements:

    • All merchandise offered for sale by the vendor is subject to competitor price comparison. Price comparison shall be conducted by the CDCRCalifornia Department of Corrections and Rehabilitation during initial vendor approval and throughout the length of any agreement based upon advertised
      catalog prices.

      • Vendors’ prices will be compared with non-sale prices on an identical product for product basis.

      • A resulting median price for the specific product will be identified. The vendor’s advertised catalog price shall not exceed the median price by more than 10 percent.

      • If identical items are not located during an extended price comparison, similar items may be relied on as determined by the CDCRCalifornia Department of Corrections and Rehabilitation. The basis for any price comparison shall be at the sole discretion of the CDCRCalifornia Department of Corrections and Rehabilitation.

      • Vendors will be notified if the prices of merchandise are in excess of the 25 percent limit. If prices are determined by the CDCRCalifornia Department of Corrections and Rehabilitation to be excessive, the vendors will be asked to reduce prices within the acceptable price range as determined by the CDCRCalifornia Department of Corrections and Rehabilitation or remove the item from the catalog. Unwillingness or inability of the vendors to comply with a CDCRCalifornia Department of Corrections and Rehabilitation price reduction or request for removal within 30 calendar days of notification, shall be cause for termination of any agreement and shall result in disapproval of the vendors to provide services.

    • Vendors shall maintain insurance with Commercial General Liability and Warehouse Legal Liability for a minimum of $1,000,000 per occurrence.

    • Vendors shall possess a valid California city or county business license (if applicable) or if a corporation located within the State of California, incorporation documents or letter from the Secretary of State; or if not a California business, an affidavit the business is in good standing with the state, province, or country in which business is headquartered.

    • Vendors shall provide a self-certified Inventory Report showing a minimum of $25,000 worth (advertised retail value) of merchandise on premises (subject to physical verification by the CDCRCalifornia Department of Corrections and Rehabilitation).

    • All merchandise purchased by a single order shall be packaged in one single container. Multiple boxes are not permitted.

    • Vendors shall provide copies of CDCRCalifornia Department of Corrections and Rehabilitation approved catalogs, product sheets and order forms, free of charge, to institutions. Catalogs shall indicate prices for all items and expiration dates of prices. Prices advertised in catalogs shall have a guaranteed minimum term of 12 months.

    • Upon vendor’s approval, all catalogs, product sheets, order forms, and web sites shall prominently display the following disclaimer:

      The California Department of Corrections and Rehabilitation (CDCRCalifornia Department of Corrections and Rehabilitation) has approved this independent vendor to sell merchandise to inmates and the public. CDCRCalifornia Department of Corrections and Rehabilitation’s brief review and approval of this vendor was strictly limited to minimum security requirements and general business intent. The CDCRCalifornia Department of Corrections and Rehabilitation is not affiliated with this vendor and does not guarantee that the vendor will fulfill any obligations, perform as expected, nor permanently remain in business, nor does the CDCRCalifornia Department of Corrections and Rehabilitation guarantee the vendor’s products in any way. Any purchases from this vendor are at the buyer’s sole risk. The CDCRCalifornia Department of Corrections and Rehabilitation assumes no liability whatsoever for such purchases, nor any aspect thereof. Any issues or disputes regarding the vendor’s products are the sole responsibility of the buyer and the vendor, and the CDCRCalifornia Department of Corrections and Rehabilitation is not obligated to mediate or resolve any such disputes.

    • CDCRCalifornia Department of Corrections and Rehabilitation approved catalog or product sheet shall only present items authorized for purchase by CDCRCalifornia Department of Corrections and Rehabilitation inmates based upon the RPPM and privilege group.

    • Catalog or product sheet shall identify items allowable by privilege group as identified in the RPPM.

    • Vendors shall require customer to select a privilege group prior to completion of a purchase. The selection of a privilege group shall act to restrict the purchase of merchandise not allowed by the selected privilege group. Refer to the RPPM located in Appendix B for more information.

    • Items listed in catalogs shall regularly be in stock. Catalogs, product sheets, and order forms shall clearly indicate that back orders or substitutions shall not be permitted. In the event that an item is out of stock, a refund will be issued to the purchaser.

    • Two copies of the purchase receipt or shipping invoice shall be included in each package and a copy shall be forwarded to the purchaser if purchased by a non-inmate. (E-mail confirmation is acceptable for orders placed over the Internet.)

    • Maximum allowable package weight is 30 pounds. This weight limit includes merchandise, packing material, and packaging (tare weight). Packages in excess of 30 pounds shall not be accepted and will be returned at the vendor’s expense.

    • The catalogs and web sites shall include the shipping weight of each individual item and a method of calculating the total gross weight of the inmate package as customers are limited to a gross weight of 30 pounds or less. All catalogs and web sites shall clearly inform customer of the 30 pound weight limit. Maximum allowable package dimensions are 24” x 24” x 24”.

    • All packages shall be labeled either Privilege Group A, B, C or D based upon the contents of the package. Privilege Group D packages may only contain items authorized for Privilege Group D.

    • The vendor’s return policy shall be clearly stated in catalogs and on web sites. The CDCRCalifornia Department of Corrections and Rehabilitation shall not be a party in any dispute between the vendor, inmate or the purchaser.

    • Vendors are responsible to correct any errors in package contents. When an incorrect item is received in a vendor’s package, CDCRCalifornia Department of Corrections and Rehabilitation staff shall verify and may contact the vendors to request a United Parcel Service call tag in order to ship the incorrect item back to the vendors. This does not preclude individual facilities from alternative methods of resolution.

    • Packages containing contraband shipped from the vendors will subject the vendors to removal from the CDCRCalifornia Department of Corrections and Rehabilitation Approved Inmate Religious Vendors list.

    • Religious oil bottle caps shall be sealed with shrink wrap. Any bottles received without shrink wrap will be disposed of in accordance with Subsection 54030.12.2.

    • Vendors shall conduct pre-employment urinalysis testing on all employees and provide evidence of such on demand.

    • Vendors shall provide names and identification information of all staff on demand. Current state issued driver’s licenses or identification cards are accepted as valid identification.

    • Vendors employing staff possessing felony convictions less than 10 years old shall be disqualified. Vendors employing staff possessing drug-related arrests or convictions less than 5 years old shall be disqualified.

    • Vendors shall be willing to submit to, and cooperate with, frequent CDCRCalifornia Department of Corrections and Rehabilitation inspections without notice.

    • Vendors shall document staff responsible for filling and shipping orders and maintain the information in the vendor’s packaging and shipping areas.

    • Packages shall be sealed with tamper resistant tape.

    • Approval and use of vendors shall result in no expense to the CDCRCalifornia Department of Corrections and Rehabilitation.

    • Vendors shall be capable of delivering packages within no more than 10 days after an order is placed. Occasional delays in shipments are understood and will not be reason for disapproval of a vendor.

    • Institution personnel shall maintain a verified copy of the shipping invoice in order to assist in the resolution of any disputes between the vendor and the purchaser. However, all order disputes are solely between the purchaser and the vendor and shall be settled without additional involvement of the CDCRCalifornia Department of Corrections and Rehabilitation.

    • The statewide CDCRCalifornia Department of Corrections and Rehabilitation Approved Inmate Religious Vendors list may be reviewed by the Statewide Religious Review Committee (SRRC) and renewed annually.

    • The SRRC may cap the number of religious vendors of like commodities. Selection of vendors may be based upon competitive merchandise pricing, policy compliance and review of vendor previous performance concerns.