Department of Corrections and Rehabilitation - Operations Manual

Chapter 5 – Adult Custody and Security Operations

Article 52 – Request for Interview, Item, or Service

View All Sections >

54090.4.3 Employee Responsibilities

  • Upon receipt of an inmate or parolee completed CDCRCalifornia Department of Corrections and Rehabilitation Form 22, the employee shall:

    • Immediately date and sign the form unless occupied in duties which otherwise require full attention. Employees so occupied shall advise the inmate or parolee to select another suitable recipient, present the request at another time or the employee shall advise that they will return at the first opportunity, when duty permits, to retrieve the request.

    • Provide the inmate or parolee the bottom copy of the employee signed form which shall serve as the inmate/parolee’s receipt to verify the date of submittal. The employee, at his or her discretion, can respond to the request at this time or wait until to respond within the constraints of this section.

    • The receipt of a completed CDCRCalifornia Department of Corrections and Rehabilitation Form 22 from an inmate or parolee does not preclude a staff member from forwarding the document to a more appropriate responder. However, employees shall either deliver the form to the staff member or place it in intra-office mail addressed to the intended staff member within 24 hours.

    • Within three working days after receipt of the form, the responding employee shall:

      • Note his or her decision or action on the form.

      • Sign and date the form.

      • Retain a copy for his or her records.

      • Return the original and remaining copies of the NCRNotice of Change to Regulations form to the inmate or parolee

    • The willful delay or obstruction of an inmate/parolee’s attempt to resolve a problem by failing to respond to or destruction of a submitted CDCRCalifornia Department of Corrections and Rehabilitation Form 22 is subject to corrective action in accordance with the employee discipline policies of the Department.