Chapter 8 – Adult Custody and Security Operations

84040.5 Warrant Unit Staff Responsibilities

• Upon receipt of a CDCRCalifornia Department of Corrections and Rehabilitation Form 1220, extract the information from the form and enter it into the NEW AGENT 2000 database.

• Upon receipt of a call from a law enforcement agency representative who is requesting contact with a parole agent, make every reasonable attempt to confirm the caller’s identity. At no time shall a parole agent’s contact information be provided.

• Attempt to contact the parole agent based on the contact information in the NEWAGENT 2000 database.

• If the parole agent is not available, the following persons shall be contacted in the order provided and in accordance with the procedures established below:

  • Parole Agent II, Supervisor.

  • Unit supervisor.

  • AODAdministrative Officer of the Day.

  • District Administrator.

  • Regional Parole Administrator.

• Attempt to contact the parole agent, unit supervisor, and AODAdministrative Officer of the Day twice prior to contacting the District Administrator or Regional Parole Administrator. If unable to contact the AODAdministrative Officer of the Day, and the AODAdministrative Officer of the Day fails to respond within 15 minutes to any messages left by Warrant Unit staff, attempt again to contact the Parole Agent II, Supervisor, then the unit supervisor, and then AODAdministrative Officer of the Day.

• If unable to contact the Parole Agent II, Supervisor, the unit supervisor, or AODAdministrative Officer of the Day after the second attempt, wait 15 minutes and then contact the District Administrator. If unable to contact the District Administrator, contact the Regional Parole Administrator.

• Record contacts with and attempts to contact the AODAdministrative Officer of the Day on the AODAdministrative Officer of the Day Contact Log maintained in the Warrant Unit.