Employee Assistance Program (EAP)

It’s not always easy to balance work, family and finances, not to mention the unexpected challenges that life throws your way. CDCR knows this and provides Magellan Healthcare’s Employee Assistance Program (EAP) to help.

EAP is a 24-hour confidential hotline for employees and eligible dependents to help find balance, overcome stress, and help with day-to-day challenges. EAP offers counseling and hosts monthly events, provides webinars, self-assessment tools, community resources and web based care free of charge to employees on the following subject matters:

  • Emotional Wellness
  • Workplace Success
  • Wellness and Balance
  • Marriage, Family and Relationship Issues
  • Work-life Services
  • Legal Financial Consultation
  • ID Theft Recovery Services
  • Health & Wellness programs

Confidentiality

All records, which contain information pertaining to the identity, diagnosis, or treatment of anyone accessing EAP, are confidential. Disclosures shall occur only under the following circumstance:

  • When authorized by signed consent.
  • When records are subpoenaed by court order and are not otherwise protected by law.
  • When the clinician determines that the life or safety of the client or others is seriously threatened.
  • When cases of child or elder abuse are suspected.

Records on individuals must be maintained in accordance with the Privacy Act of 1974, Public Law 93-579.

Eligibility

An eligible dependent is defined as an employee’s legally married spouse or registered domestic partner and any unmarried children under 26 years of age (effective 7/1/2020). Eligible children include natural children, legally adopted children, stepchildren, and children for whom the employee is the legal guardian or who live with the employee in a regular parent/child relationship and are economically dependent upon the employee. If any unmarried child, who upon attaining age 26 (effective 7/1/2020), is incapable of self-support because of physical disability or mental incapacity and is dependent on the eligible employee for support and care, he/she shall continue to be considered a dependent under this definition, provided that proof of such incapacity is provided to the contractor. A child ceases to be a dependent upon marriage, when eligible as an employee, or upon entry full time into any branch of the Armed Forces.

Seasonal employees and retired annuitants are eligible for EAP services during employment.

Services are based on your individual bargaining unit.

Get EAP help now?

Call EAP toll-free at 866-327-4762 – available 24 hours a day, 7 days a week.

Contact Information

EAP Telephone
866-327-4762 (available 24/7)
Visit the EAP Website

Office of Employee Wellness

WellnessNews@cdcr.ca.gov