Job Analysis

JOB ANALYSIS: PAROLE AGENT III, ADULT PAROLE

BACKGROUND INFORMATION

Date of Study: August 28, 2017 – September 1, 2017

Collective Bargaining Identification: S06

Job Analysis Conducted By: Salvador Jose, Exams Analyst, Office of Workforce Planning

Number of Incumbents: There are 157 incumbents in this classification per the State Controller’s Office Filled/Vacant Position Report dated September 1, 2017.

EDITED TASK LISTING

NOTE: Each position within this classification may perform some or all of these tasks.

Task Statements:

1.  Manage the proper supervision of parolees using computer based databases (i.e., Strategic Offender Management System (SOMS), Parole Violation Decision Tracking System (PVDTS) in accordance with the Memoranda of Understanding (MOU) and State Personnel Board (SPB) laws, on an ongoing basis.

2.  Evaluate staff performance to assist in professional development, provide appropriate training, and advise the hiring authority of acceptable standards within policy using communication and observation skills in accordance with the MOU and SPB laws, on an ongoing basis.

3.  Recommend appropriate action regarding staff performance to assist in professional development and performance objectives/standards are met using employee evaluations, communication and interpersonal skills and progressive discipline in accordance with the MOU and SPB laws, on an ongoing basis.

4.  Direct subordinates in the compliance of the policies, programs and procedures of the Division of Adult Parole Operations (DAPO) to include approval of work schedules, signing off on timesheets, authorizing overtime, and utilizing training in accordance with the DOM and MOU, on an on-going basis.

5.  Review reports to paroling authorities for content and quality to verify the information supports the recommendation using knowledge of parole policy and procedure, communication skills, (electronic) field file, supervision contacts, and law enforcement reports in accordance with the DOM and MOU.

6.  Review reports and make recommendations to paroling authorities (i.e., local courts, Board of Parole Hearings [BPH]) regarding status of parolees based on California Static Risk Assessment (CSRA) and Correctional Offender Management Profiling for Alternative Sanctions (COMPAS) to address criminogenic offender risks and needs, on an ongoing basis.

7.  Review established case supervision plans to meet parolee risks and needs for the protection of the public, utilizing Correctional Offender Management Profiling for Alternative Sanctions (COMPAS), CSRA, (electronic) field file, court documents, criminogenic needs and investigations in accordance with various laws, departmental policies and procedures, on an ongoing basis.

8.  Review Parole Agent caseloads routinely to provide direction and compliance with established supervision requirements, using SOMS, (electronic) field file, PVDTS in accordance with departmental policies and directives, DOM and MOU, as needed.

9.  Conduct case conference with Parole Agents prior to planned arrest by developing an operation plan (i.e., arrest, search, investigations, legal constraints, scope of activity, etc.) that stays within the parameters of departmental policies using information obtained from citizens, law enforcement agencies, SOMS, (electronic) field file, case factors, etc., in accordance with various laws, departmental policies and procedures.

10.  Act as the on-scene tactical commander/coordinator in field parole situations involving multiple agencies, including follow-up debriefing with staff for the protection and safety of the public and the operation stays within the parameters of departmental policies using telecommunication devices, communication skills, and knowledge of various laws, policies and procedures, as needed.

11.  Prepare reports for various stakeholders on measurable indexes of defined parole data for accuracy and completeness utilizing various databases (i.e., SOMS, COMPAS, PVDTS, Global Position System Monitoring Program, etc.), as needed.

12.  Interact with law enforcement agencies in the sharing of pertinent information to effect continuity of supervision of parolees and maintain a good working relationship with law enforcement agencies to promote the overall safety of the community using communication skills, Law Enforcement Automated Data System (LEADS), and multi-agency parolee compliance operations, on an ongoing basis.

13.  Make recommendations to petition for revocations to address parolee misconduct and its impact on public safety using (electronic) field files, knowledge of parole policy and procedures, case conference, availability of alternative sanctions such as Substance Treatment Centers, Electronic In-Home Detention (EID), Parole Service Centers (PSC), Day Reporting Center (DRC), etc. as required by departmental policies, procedures and the DOM.

14.  Case conference and review warrant requests and recalls with Parole Agents to verify completeness, accuracy, and due diligence in accordance with departmental policies, procedures, and DOM, as required.

15.  Monitor the timely processing of parolees in custody involved in parole revocation proceedings to protect the due process rights of parolees using PVDTS and SOMS as required by departmental policies, procedures and the DOM.

16.  Make Probable Cause Determinations (PCD) to determine if parole hold is to be retained/removed using Activity Report (CDCR 1502B), case conference, (electronic) field file, and law enforcement information in accordance with departmental policies, procedures, and DOM, as required.

17.  Function as Administrative Officer of the Day (AOD) during non-office hours to provide authorization for arrests, searches, warrants and placement of parole holds using communication devices, discretionary decision-making skills in accordance with various departmental policies, procedures and DOM, as required.

18.  Supervise the usage, maintenance, accountability and auditing of safety equipment including firearms, chemical agents, soft body armor, restraint equipment, vehicles, etc. to verify compliance information documented in mileage logs, equipment logs, physical inspections, etc., in accordance with departmental policies, procedures, and DOM as required.

19.  Represent DAPO at conferences, forums and community meetings to bring about community awareness and understanding of parole practices and gain stakeholder support for parole and its mission using communication skills, interpersonal skills, knowledge of parole policies and procedure, etc., as needed and/or directed.

20.  Conduct confidential pardon investigations for the Governor’s review concerning cases of adult offenders who have submitted an application for executive clemency to provide the applicant an opportunity to seek legal redress for a felony conviction using investigative reports, court transcripts, appellate transcripts, central file investigative interviews, investigative skills, comprehensive questionnaire and financial check in accordance with the State constitution, Article V, Section 8, applicable Penal Code statutes and Title 15, as needed.

21.  Investigate death penalty cases for review by the Governor’s Office subsequent to the completion of the condemned inmates appellant process to provide a detailed report in the event of an application for executive clemency using investigative reports, court transcripts, appellate transcripts, central file, and investigative interviews in accordance with state constitution, Article V, Section 8, applicable Penal Code statutes and Title 15 as needed.

22.  Conduct special investigations for the parole authority to include return to court for resentencing, compassionate releases, battered women syndrome allegations, foreign prisoner transfer and other requests from Board of Parole Hearing using investigative reports, court transcripts, appellate transcripts, central file and investigative interviews in accordance with applicable Penal Code statutes and Title 15, as needed.

23.  Develop various policies, procedures and programs related to the operation of DAPO to apply consistency and conformity with regulations, established guidelines and laws, rules and regulations using appropriate chaptered legislation, court rulings, propositions and legal opinions on an ongoing basis, as an assistant to the Division’s Executive Staff.

24.  Manage the release program study process, United States Immigration Naturalization Services (USINS) cases as well as reviewing cases that are properly assigned, monitored and processed using SOMS, Deported Alien Control System (DACS), daily management of parolee population reports, effective management and planning skills, communication and interpersonal skills, etc. on an ongoing basis, as a Regional Reentry Supervisor.

25.  Respond to parolee appeals to address the given problem using various departmental policies, departmental procedures and DOM, as needed.

26.  Monitor evidence rooms for proper handling of evidence to include the disposal of evidence no longer needed for disposition using evidence log, periodic audits and proper key control in accordance with departmental policies, procedures and DOM, on an ongoing basis.

27.  Manage the office for the safety, security and operation of the parole site using effective management and planning skills, communication skills, knowledge of SPB and CAL-OSHA policies and other state and local ordinances, emergency evacuation plan and arrest plan procedures, on a daily basis.

28.  Authorize the need for parolee cash assistance to assist the parolee in reintegrating into the community using knowledge of parolee circumstances and case factors, resources available in the geographical area, and communication skills, on an ongoing basis.

29.  Make decisions regarding Interstate Compact and Transfer Investigation Request (TIR) to monitor cases that meet transfer criteria and timeliness factors, using assignment logs, supervision contacts, SOMS, communication skills and knowledge of parole policies, procedures, and DOM as required.

30.  Address employee grievances and labor relations issues in an attempt to resolve the given problem at the lowest possible level using knowledge of departmental policies, procedures, DOM and MOU as needed.

31.  Gather facts regarding employee alleged misconduct to report findings to the appropriate Hiring Authority using fact finding techniques that include the review of written documentation, obtaining supplemental information and conducting fact finding interviews utilizing departmental policies, procedures, and DOM as needed.

32.  Facilitate the hiring process by conducting interviews, evaluating, completing reference checks and selecting eligible candidates to fill identified vacancies pursuant to the direction of the Hiring Authority and in accordance with SPB rules and regulations as vacancies arise.

Tasks highlighted in bold text are not currently on the SPB classification specification

EDITED KSAPC LISTING

NOTE: Each position within this classification may perform some or all of these KSAPCs.

Knowledge of:

K1.  Comprehensive knowledge of the principles, techniques, and trends in parole and correctional casework to effectively support the mission of the Division of Adult Parole Operations (DAPO).

K2.  Comprehensive knowledge of methods used and problems involved in the supervision and rehabilitation of adult offenders to effectively assist adult offenders in the successful reintegration into the community.

K3.  Comprehensive knowledge of laws pertaining to probation, prisons and parole to effectively direct, advice and train subordinate staff.

K4.  Advanced knowledge of organization and functions of the California Department of Corrections and Rehabilitation (CDCR), DAPO and adult paroling authorities to effectively support the mission of DAPO.

K5.  Advanced knowledge of the principles and methods of investigating parole violations to maintain the integrity of the process.

K6.  Advanced knowledge of laws of arrest, rules of evidence and court procedures to make fair and impartial treatment of the adult offender.

K7.  Comprehensive knowledge of organizations, facilities and services of public and private welfare and employment agencies available to adult offenders to assist staff in performing their mission to successfully reintegrate adult offenders into the community.

K8.  Basic knowledge of functions and procedures of Federal, State, County and municipal law enforcement agencies to establish and maintain effective working relationships to enhance the protection of the community.

K9.  Advanced knowledge of principles of adult offender supervision to train, direct, evaluate and advise staff to effectively support the mission of DAPO.

K10.  Advanced knowledge of employment conditions, community resources and programs available to assist staff in performing their mission to successfully reintegrate adult offenders into the community.

K11.  Comprehensive knowledge of firearms policies and handling of safety equipment to maintain the safety of DAPO staff, local law enforcement, public and parolees.

K12.  Comprehensive knowledge of field arrest tactical procedures to promote the safety of DAPO staff, local law enforcement, public and parolees.

K13.  Advanced knowledge of DAPO policies and procedures to maintain compliance with due process mandates in dealing with violations and conditions of parole.

K14.  Basic knowledge of the Interstate Compact and Transfer Investigation Request (TIR) procedures to maintain adherence to established policies and guidelines.

K15.  Comprehensive knowledge of principles and techniques of personnel management and supervision to effectively direct and manage the unit operation.

K16.  Basic knowledge of principles of organization, public administration and budgeting to effectively request operational resources, forecast expenditure needs of the unit and remain within budgetary constraints.

K17.  Advanced knowledge of the CDCR’s Equal Employment Opportunity (EEO) objectives to promote and maintain a work environment free of discrimination and harassment.

K18.  Advanced knowledge of a supervisor’s role in the EEO Program and processes available to meet EEO objectives.

K19.  Basic knowledge of the collective bargaining process to maintain the bargaining unit contracts are followed.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Ability to:

A1.  Plan, organize, and supervise the work of others to effectively direct and manage the unit operation.

A2.  Analyze situations to accurately adopt an effective course of action.

A3.  Prepare comprehensive and accurate casework reports which record essential elements of information pertaining to parolees using databases, computers, e-mails, etc., to support evidence based decisions.

A4.  Communicate effectively both verbally and in writing to provide clear and concise information/ideas to DAPO staff, local law enforcement, public and parolees.

A5.  Adhere to CDCR’s EEO objectives to create, promote and maintain a work environment free of discrimination and harassment.

KSAPCs highlighted in bold text are not currently on the SPB classification specification

Special Personal Characteristics:

SPC1.  Demonstrates interest and enthusiasm for working with parolees.

SPC2.  Ability to gain the respect and confidence of DAPO staff, community partners, local law enforcement, public and parolees.

SPC3.  Willingness to respond to emergencies at any time.

SPC4.  Ability to induce change or communicate sensitive information without offending others while maintaining a professional demeanor.

SPC5.  Ability to remain calm and professional in stressful situations.

SPC6.  Effectively carry out the duties and responsibilities of the position.

SPC7.  Empathy for victims, parolees and their families.

SPC8.  Possess high degree of integrity and ethical decision making capabilities.

SPC9.  Self-motivated work ethic needed to carry out the mission of the DAPO.

SPC10.  Ability to prioritize multiple assignments while adhering to strict timeframes.

KSAPCs highlighted in bold text are not currently on the SPB classification specification