Beyond the Badge

After three decades of service, Sarah Smith retires

Retired Ombudsman Sarah Smith with friend, Stacey Lopez
Division of Administrative Services Director, Stacy Lopez, left, and retired Chief Ombudsman Sarah Smith.

Sarah Smith, Ombudsman Chief with CDCR Headquarters, has seen many changes over her career. Excited about retirement and her future, she takes a moment to reflect on nearly three decades of service.

Beginning her career as a limited term office technician, one year turned into two, and so on. She saw CDCR as an organization full of opportunities for upward mobility, and a place full of family.

“As I look back on this amazing career with CDCR, I know it has been fueled by support, leadership, mentorship, and friendship,” she said. “I wasn’t able to do it all on my own. It required everyone I’ve encountered along the way to help me.” 

Smith was first assigned to California State Prison, Corcoran as the state was depopulating mental health institutions. It was also the days of overcrowded institutions. She saw the department shift from corrections to begin focusing on rehabilitation and mental health.  

“I didn’t realize then what was going on,” she recalls.  

She was later assigned to Kern Valley State Prison and Pleasant Valley State Prison. Then she made her way to headquarters.  

Chief Ombudsman Smith on lessons learned

A typical day for her as an Ombudsman required maneuvering – juggling the review of current policies and procedures, touring facilities throughout California, and communicating with staff, incarcerated persons, and families. While some might find the job overwhelming, Smith said she enjoyed it.  

“I had to take the time to observe and listen from a boots-on-the-ground perspective to make policy recommendations,” she explained. 

Retired Ombudsman Sarah Smith with her mom

Now heading into retirement, she said she is excited for this next chapter in life.  

“I was really bad at work-life balance during my career,” she laughs.  

She felt to do her job correctly and with her whole heart, she had to give it her all. When eligible for retirement, she grappled with the idea of leaving.  

“People looking to retire – you always want to look forward to where you want to go and why,” Smith said. “It’s equally important to look back and see who is behind you.”  

She believes when we all reach the end of our careers, we have more steps behind us than in front of us.  

Smith plans to spend her retirement years with her dad, who was recently diagnosed with cancer.

She is also looking forward to spending more time with her kids who are also having kids of their own.

Grateful for her own good health and spirits, Smith will be enjoying these years with her family. 


Story by Emily Idleman, associate governmental program analyst
Office of Public and Employee Communications

See more stories highlighting CDCR/CCHCS staff.

Follow CDCR on YouTubeFacebookX (formerly Twitter). Listen to the CDCR Unlocked podcast.

Related content

Special Olympics athlete and CDCR/CCHCS runners carry flags during the Capitol leg of the 2026 Law Enforcement Torch Run.

Watch: 2026 Law Enforcement Torch Run rallies in Sacramento

The final leg of the Law Enforcement Torch Run for Special Olympics Northern California received a ceremonious sendoff from CDCR…

Woman smiling while carrying the torch.

Staff carry torch across California for Special Olympics

Across California, CDCR and CCHCS staff proudly carried the Special Olympics Flame of Hope during the Law Enforcement Torch Run.…

California Men's Colony Honor Guard members stand in a line at the Memorial Wall ceremony, May 29, 2026, San Luis Obispo, California.

CMC honors 12 fallen staff added to Memorial Wall

California Men’s Colony (CMC) held its annual ceremony to honor 12 fallen staff members whose names were formally added to…

kern Valley State Prison leadership at the Nurses Week 2026 celebration. Shown in the photo are the Warden, CEO, Associate Warden of Health Care Access, the Health Care Access captain, Director of Nursing, and Chief Nurse Executive.

Kern Valley State Prison celebrates Nurses Week 2026

Kern Valley State Prison (KVSP) in Delano recently celebrated Nurses Week 2026 with food, fun and entertainment. According to organizers,…

Parole instructors and Basic Correctional Officer Academy staff collaborated to hold a staff wellness and fitness event at the track at the Richard A. McGee Correctional Training Center in Galt.

Academy holds friendly staff wellness competition

Staff from the CDCR Academy and the Division of Adult Parole Operations (DAPO) Division Training Unit came together for a…

A staff member enjoys a break with a horse during a CCWF mental health awareness event.

CCWF staff focus on mental health awareness

Central California Women’s Facility (CCWF) in Chowchilla hosted a special May 12 mental health event for staff in partnership with…