Department of Corrections and Rehabilitation - Operations Manual

Chapter 1 – General Administration

Article 1 – Office of the Secretary

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11010.8 Office of Public and Employee Communications

  • The Office of Public and Employee Communications:

    • Is the central point of contact for all external stakeholders.

    • Acts as a liaison for the Department and several of its constituencies and maintains direct contacts with local, State, national, and international print, broadcast and other media.

    • Provides functional supervision, training, and guidance to headquarters, facilities, and parole regions on public and community relations issues.

    • Prepares and distributes brochures, videos, and other informational materials to legislators, the media, and the general public.

    • Prepares and distributes printed and video training materials for headquarters, facilities, and parole regions.

    • Coordinates and plans the annual Medal of Valor Awards ceremony.

    • Distributes information to department employees.

    • Responds to information requests under the Public Records Act and Information Practices Act from the media; prepares talking points for executive and division staff; and compiles the daily report.

    • Reviews the content of the Department’s website to ensure consistency with departmental policy, and oversees the Department’s death row database to provide monthly reports.

    • Develops, manages, implements, and evaluates the Department’s public information, motion picture, radio and television, and community relations policies.

    • Works closely with media representatives to visit the Department’s institutions and facilities including conservations camps, community prisoner-mother, and community correctional facilities.

    • Encourages print, broadcast and other media to tour and write stories about CDCRCalifornia Department of Corrections and Rehabilitation programs, activities, staff, and inmates.