Department of Corrections and Rehabilitation - Operations Manual

Chapter 1 – General Administration

Article 12 – Telephone, Facsimiles, and Cellular Type Telephones

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12070.5 Switchboard Placements and Coverage

  • Facility switchboards shall be placed in the control room or other location affording protection from the inmate population. Employees assigned to a particular shift, other than regular business hours and trained in the operation of the switchboard, shall provide coverage of the switchboard. A separate telephone operator shall be provided during regular business hours.